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Holiday Inn Express And Suites Queenstown by IHG

4.0 star property
Eco-certified hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express And Suites Queenstown by IHG

Courtyard
Exterior
Suite, 1 Bedroom, Mountain View | View from room
Exterior
Standard Room, 1 Queen Bed (Panoramic Window) | Premium bedding, in-room safe, blackout drapes, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym
  • Bar
  • Housekeeping

Explore the area

Map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
  • Queenstown Gardens
    ‪3 min walk‬
  • Queenstown Mall
    ‪6 min walk‬
  • Skyline Queenstown
    ‪15 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪12 min drive‬

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Room options

View all photos for Standard Room, View

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, View

  • Mountain view
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Panoramic Window)

Standard Room, 1 King Bed (Panoramic Window) | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed (Panoramic Window)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, View (Gondola View)

Room, 1 Queen Bed (Gondola View) | Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 Queen Bed, View (Gondola View)

  • Mountain view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, View (Gondola View)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed, View (Gondola View)

  • Mountain view
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Gondola View)

Suite, 1 Bedroom (Gondola View) | Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom, View (Gondola View)

  • Mountain view
  • 44 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View

Suite, 1 Bedroom, Mountain View | Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom, Mountain View

  • Mountain view
  • 44 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View

Standard Room, 1 Queen Bed, Mountain View | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Mountain View

  • Mountain view
  • 44 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Standard Room, 1 King Bed, Mountain View | View from room

Standard Room, 1 King Bed, Mountain View

  • Mountain view
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Panoramic Window)

Standard Room, 1 Queen Bed (Panoramic Window) | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed (Panoramic Window)

  • 24 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountain View

Standard Room, 2 Queen Beds, Mountain View | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Mountain View

  • Mountain view
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Accessible

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

  • 212 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Queenstown

Located in Queenstown City Centre, Holiday Inn Express And Suites Queenstown by IHG is adjacent to St Josephs Parish and within a 5-minute walk of Queenstown Gardens. This 227-room, 4-star hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Queenstown Gardens - 3 min walk - 0.2 miles
  • Queenstown Mall - 6 min walk - 0.4 miles
  • TSS Earnslaw Steamship - 10 min walk - 0.6 miles
  • Kiwi and Birdlife Park - 14 min walk - 0.8 miles
  • Skyline Queenstown - 15 min walk - 0.8 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cookie Time - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Rata - ‬5 min walk
  • ‪Kfc - ‬7 min walk

About this property

Holiday Inn Express And Suites Queenstown by IHG

Eco-certified hotel with free breakfast and a 24-hour fitness center
At Holiday Inn Express And Suites Queenstown by IHG, guests have access to a 24-hour gym, a sauna, and free WiFi in public areas. Self parking is available for NZD 25.00 per day. Multilingual staff at the 24-hour front desk can assist with access to locker space, securing valuables, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
49-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Ski shuttle nearby
  • Self parking on site (NZD 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/airplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites Queenstown by IHG
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express Suites Queenstown an IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Queenstown

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express And Suites Queenstown by IHG?

Holiday Inn Express And Suites Queenstown by IHG provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express And Suites Queenstown by IHG?

As of Apr 5, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express And Suites Queenstown by IHG on May 6, 2025 start from $107.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Holiday Inn Express And Suites Queenstown by IHG?

This hotel is situated in Queenstown City Centre, just steps from Queenstown Gardens and St Josephs Parish, and within a short walk of Queenstown Beach. You'll also find Queenstown Mall and Skycity Queenstown Casino less than a mile away.

Is parking available on site at Holiday Inn Express And Suites Queenstown by IHG?

Yes, parking is offered for NZD 25.00 per day. Accessible parking is also available for guests.

Does Holiday Inn Express And Suites Queenstown by IHG have a casino on the premises?

No, Holiday Inn Express And Suites Queenstown by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express And Suites Queenstown by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Holiday Inn Express And Suites Queenstown by IHG?

Couples will appreciate amenities at this hotel, including premium bedding and a smart TV in each guestroom with some featuring lake views.

Are there hot tubs at Holiday Inn Express And Suites Queenstown by IHG?

No, but this hotel does have a sauna.

Does Holiday Inn Express And Suites Queenstown by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Express And Suites Queenstown by IHG serves free continental breakfast at Great Room Restaurant each morning.

Will Holiday Inn Express And Suites Queenstown by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express And Suites Queenstown by IHG.

Does Holiday Inn Express And Suites Queenstown by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express And Suites Queenstown by IHG?

The closest major airport to Holiday Inn Express And Suites Queenstown by IHG is Queenstown Intl. Airport (ZQN), which is 4.4 mi away (12 minutes by car).

Can I book a room with a balcony at Holiday Inn Express And Suites Queenstown by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express And Suites Queenstown by IHG.

Holiday Inn Express And Suites Queenstown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1002 reviews
Rating 8 - Good. 212 out of 1002 reviews
Rating 6 - Okay. 63 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Ian

Traveled with family
Liked: Cleanliness, property conditions & facilities
Reception checkin from the bar was unusual and also slightly unwelcoming. Staff a bit frosty. Room was fine , with good quality bedding . Bathroom had glass enclosure that was seen through from the bedroom - a bit inconvenient for our family group Breakfast was good, typical English cooked breakfast buffet.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly & accommodating. Will definitely be back!
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, free breakfast an added bonus
Stayed 2 nights in Dec 2024

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow there are so many wonderful things to say about Holiday Inn Express and Suites Queenstown. We stayed there in May 2023 for 7 nights and here are the highlights: * We had a corner suite on the top floor which had a panoramic window and the snow-capped mountain views from both windows was spectacular! Aside from the stunning views at all times, the room was also clean. * The downstairs dining / lounge area near the lobby was large and great and a beautiful space! There were 2 fireplaces on either side - one had these 2 tall comfy armchairs and the other had more seating. Many of the tables had power to charge devices and you could hang in this downstairs area day or night, rather than just your room. After a long day trip to Milford Sound it was so convenient to just sit in one of the armchairs in front of the fireplace with a hot meal, watching sport. * Our stay included buffet breakfast which was nice and the staff were friendly. * The location of the hotel was convenient as it was a relatively short downhill walk to the centre of town and you soon got used to the uphill walk back to the hotel. We cannot recommend this hotel highly enough! On our return back to Queenstown a week later we stayed elsewhere in a different part of town, but it just wasn't as lovely as the Holiday Inn.
Stayed 7 nights in May 2023

8/10 Good

Arron Yau On

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Masaru

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean. Friendly staff.
Stayed 3 nights in Dec 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Christopher, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely one of the best hotel breakfasts ever. I tried the hotel restaurant for dinner my first evening and the baked salmon was inedible, so I didn't try any other meals there. The standard of cleanliness was high. The bed was comfortable and the room quiet, albeit surprisingly small. First time in many years (ever?) to not have a microwave in a Holiday Inn. Fitness room equipment was minimal, again a surprise in comparison with other Holiday Inns.
Stayed 5 nights in Dec 2024

10/10 Excellent

Bhushan

Stayed 4 nights in Dec 2024

10/10 Excellent

SAMIP

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to all staff, great work.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jenine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location, bus stop out the front, washing machines and dryer conveniently located in hotel, excellent breakfast buffet.
Stayed 3 nights in Dec 2024

8/10 Good

Lavleen

Stayed 4 nights in Dec 2024

10/10 Excellent

Dilshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean.The staff was very supportive and helpful and the location was very convenient. Would definitely recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mei

Stayed 1 night in Nov 2024

8/10 Good

Ellen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but no parking
Nice comfortable hotel with great lobby area for dining and walkable to town. Only downside was they did not have parking for us even though it was listed as an amenity. We had to park on the street
Stayed 1 night in Dec 2024

10/10 Excellent

Kirsten

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms with lovely views... breakfast included for everyone. Brand new ..looks like W chalet. Very cool.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yuan

Stayed 1 night in Dec 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Lukas

Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast. Super helpful and knowledgeable front desk staff.
Stayed 6 nights in Nov 2024

2/10 Terrible

Apurva

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the property 90 mins before the check-in time of 3PM and were told to come back at the official check-in time. We went for lunch and were back at the property at 4:15PM and our room was still not ready! So, almost 2 hours after arriving at the hotel - we still didn't have a room. The front desk tried to make-up for this by offering us a drink voucher...the same thing they were offering all other guests. So not really an apology. Then, the room itself was small and the darkening shade didn't work at all. I do not recommend this property to anyone. So many other great places to stay in Queenstown.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice big room. Located near enough to town. Friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Maria

Liked: Cleanliness, amenities
Overall rating is 3 due to multiple issues experienced during my stay. Location and moderate cost are primary reasons for a higher rating. Issues: The hotel does not seem well organized. First, my room was not ready at the published 3pm checkin. I actually arrived around noon, and reception kindly reiterated that check in was not til 3 pm. I was understanding as this is standard across hotels. Problem was when I returned at 3pm to check in, my room was still not ready. That was frustrating and annoying as i had patiently waited for hours, followed up, and expected hotel staff to honor the policy and be prompt. Second, day 2 i got locked out of room due to checkin error. I had to return to reception to resolve. Then I came back to a room that had not been housekept; due to be checkin error, the housekeeping staff thought the room was vacant. Third, i called reception to advise that housekeeping skipped my room, and i needed clean towels. I had to wait 2 hours for the towels. It wasn't until my 2nd follow up call that reception had apparently forgot my request. Fourth, it's a bit difficult to circumvent this in Queenstown, but the hotel sits atop a steep hill. Was not fun to have to climb the hill to the hotel, but at least it was good exercise! Major pro: hotel is less then 10 minutes from the central waterfront and social activities. Overall, the most disappointing service I've experienced in a hotel in decades.
Stayed 6 nights in Nov 2024

8/10 Good

Jacalyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up and down a hill to reach town center otherwise great location. Parking unavailable as lot was full. Very difficult to find parking in immediate area they said due to New Zealand marathon weekend. No drawers or area to place luggage so no ability to unpack at this hotel
Stayed 3 nights in Nov 2024