Zel Punta Cana – All inclusive

4.5 star property
All-inclusive property with 4 restaurants connected to the convention center in Punta Cana

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zel Punta Cana – All inclusive

2 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Aerial view
Meeting facility
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet friendly
  • Bar
  • All inclusive
  • Pool
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    12 min walk
  • Los Corales Beach
    8 min drive
  • BRI SAS
    5 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    25 min drive

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Room options

Zel Suite

  • 796 sq ft
  • Sleeps 4
  • 2 Twin Beds

Zel Swimup Suite

  • 807 sq ft
  • Sleeps 4
  • 2 Twin Beds

Zel Two Bedroom Master Suite Swimup

  • 1883 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Zel Two Bedroom Master

  • 1883 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Zel Master Suite

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed

Zel Swimup Master Suite

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed

Casa Zel SwimUp Suite

  • 3531 sq ft
  • Sleeps 8
  • 2 King Beds

Suite Master With Garden View

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Room Deluxe With Pool View

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Suite Master With Pool View

  • Sleeps 3
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

Double Suite Master With Garden View

  • Sleeps 6
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s) and 1 King Bed(s)

Room Standard With Garden View

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Double Suite Master With Pool View

  • Sleeps 6
  • 2 Full Bed(s) and 1 King Bed(s)

Similar properties

About the neighborhood

Punta Cana

Located in Bávaro within a short walk of Cocotal Golf and Country Club, Zel Punta Cana – All inclusive is within 2 miles (3 km) of other popular sights such as Los Corales Beach. This 190-room, 4.5-star property has 2 outdoor pools along with outdoor private spa tubs and 4 restaurants. It's connected to the convention center in central Punta Cana and also close to Cortecito Beach and Bavaro Beach.

What's nearby

  • Cocotal Golf and Country Club - 12 min walk
  • Los Corales Beach - 8 min drive
  • Downtown Punta Cana - 9 min drive
  • Cortecito Beach - 11 min drive
  • Bavaro Beach - 15 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

  • ‪Lobby Bar - ‬10 min walk
  • ‪World Cafe - ‬1 min drive
  • ‪Lobby Bar - ‬8 min walk
  • ‪Seaside Grill - ‬6 min drive
  • ‪Riviera Restaurant - ‬6 min walk

About this property

Zel Punta Cana – All inclusive

All-inclusive property with 4 restaurants connected to the convention center in Punta Cana
Zel Punta Cana – All inclusive features a golf course, a full-service spa, and 2 outdoor pools. There's free parking and a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include a gym, outdoor tennis courts, and free WiFi in public areas.
Guests can expect to find free WiFi and TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Outdoor private spa tubs, dining areas, and minibars are other standard amenities. Change of towels is available on request.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Nokyo
  • Parda
  • Tacorini
  • Volcan

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 5 outdoor tennis courts
  • Beach volleyball
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Optional golf privileges
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Magnifying mirror
  • No elevator
  • Well-lit path to entrance

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Lifeguards
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for DOP 4200 per pet, per night (maximum DOP 4600 per stay)
  • Dogs only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee
  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: DOP 4200 per pet, per night (maximum DOP 4600 per stay)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Can I book all-inclusive options at Zel Punta Cana – All inclusive?

Zel Punta Cana – All inclusive is an all-inclusive resort and rates come with all meals. Activities include golf, tennis, and yoga.

Is a free cancellation option available at Zel Punta Cana – All inclusive?

Zel Punta Cana – All inclusive provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What can I see around Zel Punta Cana – All inclusive?

This property is situated in Bávaro within a short 12-minute walk of Cocotal Golf and Country Club. You'll also find Bavaro Beach and Los Corales Beach within a short drive.

Is parking available on site at Zel Punta Cana – All inclusive?

Yes, secured self parking is offered for free at the all-inclusive property.

Is there a spa at Zel Punta Cana – All inclusive?

AUA Spa is the property's spa and services include sports massages, hot stone massages, hydrotherapy, and body wraps.

Does Zel Punta Cana – All inclusive have a casino?

No, Zel Punta Cana – All inclusive doesn't have a casino.

Is there an indoor pool at Zel Punta Cana – All inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 9:00 AM and 6:00 PM.

Is Zel Punta Cana – All inclusive good for couples?

There are many amenities for couples at this all-inclusive property, including Champagne service as well as 2 outdoor pools and a poolside bar.

Does Zel Punta Cana – All inclusive have a hot tub?

Yes, this all-inclusive property features private outdoor spa tubs in all guestrooms.

Does Zel Punta Cana – All inclusive have a restaurant with a breakfast menu?

Yes, Zel Punta Cana – All inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Does Zel Punta Cana – All inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Zel Punta Cana – All inclusive for a fee of DOP 4200 per pet, per night.

Does Zel Punta Cana – All inclusive have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Zel Punta Cana – All inclusive?

The closest major airport to Zel Punta Cana – All inclusive is Punta Cana Intl. Airport (PUJ), which is 11.4 mi away (25 minutes by car).

Are there rooms with balconies at Zel Punta Cana – All inclusive?

Yes, some guestrooms at this all-inclusive property offer a furnished balcony where guests can enjoy ocean or garden views.

Does Zel Punta Cana – All inclusive host weddings?

There are wedding services available at Zel Punta Cana – All inclusive if that's in your vacation plans.

Zel Punta Cana – All inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 524 out of 1005 reviews" "
Rating 8 - Good. 224 out of 1005 reviews" "
Rating 6 - Okay. 101 out of 1005 reviews" "
Rating 4 - Poor. 73 out of 1005 reviews" "
Rating 2 - Terrible. 83 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mitchell

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun Stay But Lots of Changes to Resort
This was our first all-inclusive stay in ten years. Overall, we enjoyed it. The resort was beautiful and so peaceful-like you were in a tropical jungle, and our room was huge and so awesome (swim-up suite). The biggest issue was that the resort had changed since we booked, so we couldn't go over to the other resort/access the kids club until I bothered the front desk several times. We finally got a special bracelet. The other resort was bigger and had an amazing waterpark that our kids loved.
Stayed 7 nights in Feb 2024

6/10 Okay

Eduard

Traveled with family
property is in desperate need of make over, the staff needs a little training, have to be remind it tourism is still number one source of income. although there were a lot of vacancies the manager asked $1,200.00 US for one day extension, crazy maybe overall is not a bad experience except the beach proximity

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I do recommend this hotel I went for my birthday and it was a goood time , not only did I have amazing food , drinks , service. I seen zuse net work while there . I would say I did not like the room I did receive the bed was 2 full size beds put together which if your on vacation with your significant other is uncomfortable to sleep in . Also the outdoor jet tubs do need up grades , other than that the room was really nice and clean , the mini bar was stocked each day , and in the walk-in your welcome with a nice drink , I do recommend this resort .
Stayed 2 nights in Apr 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

2/10 Terrible

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024

4/10 Poor

Tom

Traveled with partner
The location we booked was closed for renovations and we ended up in a basic room. Expedia did nothing to resolve this issue. Very disappointed
Stayed 5 nights in May 2024

8/10 Good

Duygu

Stayed 6 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Mar 2024

10/10 Excellent

Gavin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of foilage to create a very private experience
Stayed 7 nights in Mar 2024

4/10 Poor

Gejo

Traveled with family
Disliked: Property conditions & facilities
No activities, the food is not great, the same foods for breakfast everyday. Nothing to really look forward to at this resort.
Stayed 4 nights in May 2024

6/10 Okay

Nishant

Stayed 4 nights in May 2024

10/10 Excellent

DELVI

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful place to rest, quiet very clean everywhere. I love the music was well selected in a perfect balance between Dominican songs and international ones. Food was great, I'll happy to return here.
Stayed 2 nights in Apr 2024

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The food
Stayed 4 nights in Apr 2024

2/10 Terrible

Joaquin, Providence

Traveled with family and small children
Disliked: Cleanliness, amenities
Don't make a reservation they are in remodeling mode and they dont tell you that when you reserve. Poor food no activity is like going to a motel 6 in us .you dontbhave access to the other hotel or water park for the kids. The pool and hallways was like a haunted movie only 3 people .a lot of cats wandering around. Since the day restaurant i like out side the crowds take food away .it was the worse resort i been in years
Stayed 2 nights in May 2024

6/10 Okay

Sharon

Traveled with family
Liked: Staff & service
We booked an all inclusive but most of the restaurants were closed our entire stay but we were not notified that they would be closed! The property had cats inside of the property and my sister had a cat phobia, she couldn’t enjoy her Birthday trip! We were not aware there would be cats on the property
Stayed 4 nights in May 2024

10/10 Excellent

Kunal, Newark

Stayed 4 nights in Apr 2024

6/10 Okay

Peter

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was super nice and attentive. They were friendly and welcoming. Rooms and facilities were very clean but dated and worn which made it feel not as clean as it actually was. Food selection was limited and below average. Not completely terrible but not great. Wish our stay included the option to eat at sister resorts on the property. We were finally brought to our room 2.5 hours after check-in which kind of wasted a whole day for my family.
Stayed 5 nights in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Property is like a tropical paradise. Suites, pools, food and beach are excellent. We had a great time.
Stayed 7 nights in Apr 2024

10/10 Excellent

Zue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and spacious, the staff is friendly and service is excellent. It’s not too far from the beach.
Stayed 4 nights in Apr 2024

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best time during my stay. The food was amazing & the people were the friendliest I have ever come across. The views were beautiful & no it wasn’t on the beach but getting to the beach was an easy access. Marinanyi was truly AMAZING! She made sure that I had the best birthday. She went above and beyond to ensure that my stay was everything I ever wanted it to be. She was so informative, caring and made me feel so safe. Thank you so much for everything. If you are thinking about staying here please do. These people are amazing & will make your stay well worth it.
Stayed 5 nights in Apr 2024

10/10 Excellent

Darshankumar Kamleshbhai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 4 nights in Apr 2024

10/10 Excellent

Amanda Michelle, Caguas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay! Absolutely loved the staff and the property! Will definitely be back
Stayed 2 nights in Apr 2024

8/10 Good

Makedah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my first solo trip out of country, the staff made this stay very welcoming. I wrote a review for my first night, now here’s my overall. I loved it! The ONLY thing was the food in the restaurants, where you’ll need to make reservations. Bleh. Take me to Gabi Club for breakfast lunch and dinner every time. The trolley to the beach and back very convenient. Also, if you want to step off the resort they drive you to the gate to meet your Uber/lyft or your shuttle to excursions, should they not be able to get in.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tereza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort super clean staff are very kind and helpful, definitely recommend 10/10 :)
Stayed 3 nights in Apr 2024