Zel Punta Cana – All inclusive

4.5 star property
All-inclusive property with 4 restaurants connected to the convention center in Punta Cana
VIP Access

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Photo gallery for Zel Punta Cana – All inclusive

2 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas
Zel Swimup Master Suite | Terrace/patio
Gym
Interior entrance
Zel Suite | Premium bedding, minibar, in-room safe, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast included

Explore the area

Map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    ‪12 min walk‬
  • Los Corales Beach
    ‪12 min drive‬
  • Bavaro Beach
    ‪17 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Zel Suite

  • 796 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Zel Swimup Suite

  • 807 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Zel Two Bedroom Master Suite Swimup

  • 1883 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Zel Two Bedroom Master

  • 1883 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Zel Master Suite

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Zel Swimup Master Suite

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Casa Zel SwimUp Suite

  • 3531 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite Master With Garden View

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Room Deluxe With Pool View

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Suite Master With Pool View

  • Sleeps 3
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

Double Suite Master With Garden View

  • Sleeps 6
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s) and 1 King Bed(s)

Room Standard With Garden View

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Double Suite Master With Pool View

  • Sleeps 6
  • 2 Full Bed(s) and 1 King Bed(s)

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About the neighborhood

Punta Cana

Located in Bávaro within a short walk of Cocotal Golf and Country Club, Zel Punta Cana – All inclusive is within 2 miles (3 km) of other popular sights such as Los Corales Beach. This 190-room, 4.5-star property has 2 outdoor pools along with outdoor private hot tubs and 4 restaurants. It's connected to the convention center in central Punta Cana and also close to Cortecito Beach and Bavaro Beach.

What's nearby

  • Cocotal Golf and Country Club - 12 min walk - 0.7 miles
  • Downtown Punta Cana - 9 min drive - 3.6 miles
  • Cortecito Beach - 11 min drive - 2.4 miles
  • Los Corales Beach - 12 min drive - 1.9 miles
  • Bavaro Beach - 17 min drive - 3.0 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Lobby Bar - ‬10 min walk
  • ‪World Cafe - ‬1 min drive
  • ‪Lobby Bar - ‬8 min walk
  • ‪Seaside Grill - ‬6 min drive
  • ‪Riviera Restaurant - ‬6 min walk

About this property

Zel Punta Cana – All inclusive

All-inclusive property with 4 restaurants connected to the convention center in Punta Cana
Zel Punta Cana – All inclusive features a golf course, a full-service spa, and 2 outdoor pools. There's free parking and a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, outdoor tennis courts, and free WiFi in public areas.
Guests can expect to find free WiFi and TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Outdoor private hot tubs, dining areas, and minibars are other standard amenities. Change of towels is available on request.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Nokyo
  • Parda
  • Tacorini
  • Volcan

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 5 outdoor tennis courts
  • Beach volleyball
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Optional golf privileges
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Magnifying mirror
  • No elevator
  • Well-lit path to entrance

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Lifeguards
  • Mediterranean architecture
  • Renovated entire property - December 2024

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for DOP 4200 per pet, per night (maximum DOP 4600 per stay)
  • Dogs only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee
  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: DOP 4200 per pet, per night (maximum DOP 4600 per stay)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Can I book all-inclusive options at Zel Punta Cana – All inclusive?

Zel Punta Cana – All inclusive is an all-inclusive resort and rates come with all meals. Activities include golf, tennis, and yoga.

How much does it cost to stay at Zel Punta Cana – All inclusive?

As of Apr 3, 2025, prices found for a 1-night stay for 2 adults at Zel Punta Cana – All inclusive on Apr 10, 2025 start from $450.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Zel Punta Cana – All inclusive?

Zel Punta Cana – All inclusive provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What can I see around Zel Punta Cana – All inclusive?

This property is situated in Bávaro within a short 12-minute walk of Cocotal Golf and Country Club. You'll also find Bavaro Beach and Los Corales Beach within a short drive.

Will I be able to park at Zel Punta Cana – All inclusive?

Yes, secured self parking is offered for free at the all-inclusive property.

Is there a spa at Zel Punta Cana – All inclusive?

AUA Spa is the property's spa and services include hot stone massages, deep-tissue massages, Ayurvedic treatments, and couples treatments.

Does Zel Punta Cana – All inclusive have a casino?

No, Zel Punta Cana – All inclusive doesn't have a casino.

Is there an indoor pool at Zel Punta Cana – All inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 9:00 AM and 6:00 PM.

What do couples enjoy most about Zel Punta Cana – All inclusive?

There are many amenities for couples at this all-inclusive property, including Champagne service as well as 2 outdoor pools and a poolside bar.

Are there hot tubs at Zel Punta Cana – All inclusive?

Yes, all guestrooms at this all-inclusive property have private outdoor spa tubs.

Does Zel Punta Cana – All inclusive have a restaurant with a breakfast menu?

Yes, Zel Punta Cana – All inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Does Zel Punta Cana – All inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Zel Punta Cana – All inclusive for a fee of DOP 4200 per pet, per night.

Are there connecting rooms at Zel Punta Cana – All inclusive?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Zel Punta Cana – All inclusive?

The closest major airport to Zel Punta Cana – All inclusive is Punta Cana Intl. Airport (PUJ), which is 11.4 mi away (27 minutes by car).

Are there rooms with balconies at Zel Punta Cana – All inclusive?

Yes, some guestrooms at this all-inclusive property offer a furnished balcony where guests can enjoy ocean or garden views.

Does Zel Punta Cana – All inclusive host weddings?

There are wedding services available at Zel Punta Cana – All inclusive if that's in your vacation plans.

Zel Punta Cana – All inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 300 out of 542 reviews
Rating 8 - Good. 117 out of 542 reviews
Rating 6 - Okay. 47 out of 542 reviews
Rating 4 - Poor. 42 out of 542 reviews
Rating 2 - Terrible. 36 out of 542 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sofia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Zel Punta Cana, and it was one of the best hotel experiences I've had. The room was spacious and comfortable. The property is very beautiful. Staff were always friendly and asked how our stay is. Special thanks to waitresses in Parda restaurant, bartenders on Beach club and Voltaje bar, Miguel . He is very friendly, listens carefully customers orders and explains drinks. I would like to mantion all manes who were very nice and helpful during our stay.. It will be helpful for us if staff have name tags. We definitely stay here again in the future.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 5 nights in Mar 2025

10/10 Excellent

Denise Da

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Daury, BRONX

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very good and clean. I believe some of the staff may feel overly confident and tend to be playful and joke around with the guests, but overall, I will definitely be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brianna, Ocean Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and staff was attentive.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nasmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2025

10/10 Excellent

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravillosos fin de samane.
La visita y su estadía fue excelente,área de playa,recepción,bares y restaurantes. Área ambientalmente bien manejada.
Stayed 2 nights in Mar 2025

8/10 Good

Duerika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the beach with the bar and music i loved my villa it was sooooo nice
Stayed 3 nights in Feb 2025

10/10 Excellent

Ania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

sergio

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise, great service and loved the food. Would def come back
Stayed 3 nights in Mar 2025

10/10 Excellent

Christiane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet safe place. I really enjoyed all it offers. We'll definitely go back
Stayed 9 nights in Mar 2025

10/10 Excellent

Derek

Liked: Property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Khadijah Amina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for 4 days for spring break! Very pretty resort. The staff was super friendly & helpful. I really enjoyed the morning workouts; HIIT at 8am with Kimberly was a 5/5! The beach club food was great I had lunch there every day! The sushi spot is not the best if you’re a sushi eater, but the steakhouse was also great! The buffet served a variety of things which were good. Another fav was the bathtub on the balcony. I love big tubs! Overall I give it 4.5/5 stars.
Stayed 3 nights in Mar 2025

10/10 Excellent

Roxanis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

LaToya Centoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I absolutely enjoyed ourselves the staff was amazing, the rooms were beautiful and well layed out, the food was good and the bar tenders were great! The spa and massage was perfect. Needless to say we were definitely blown away by the whole experience. They had activities and entertainment. There was little to no kids so very relaxing. I would highly recommend this for any adults looking to get away and relax without being completely bored.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife & I loved Zel . Everyone is super nice and friendly and super great staff . All together we had a great experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, service, suites and ambiance were wonderful. Kudos to Onix, from the resort and Claudio, from Destination Services, who made my vacation worry-free and so much more enjoyable. It was nice to have the "perrsonal attention!" I will definitely return to the Zel.
Stayed 4 nights in Mar 2025

8/10 Good

Aparna

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, and the staff were lovely. The food options weren't as robust as they could have been.
Stayed 6 nights in Feb 2025

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to go relax this is the resort…if you are looking for entertainment there is none other than yoga by the Pool. There is only three restaurantes. The buffet is very good i only wish they had Dominican food. The room Are decorated lovely i enjoyed it
Stayed 3 nights in Mar 2025

10/10 Excellent

Tiera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful the staff was great no complaints best part was the spa I feel in love
Stayed 3 nights in Jan 2025

10/10 Excellent

Aurora

Excelente resort en Bavaro. Completamente renovado, jardines preciosos, playa espectacular. Servicio genial de parte de todo el staff, diferentes opciones de comida (a la carte y buffet), actividades diferentes para elegir, pero también idea para gente que busca relajarse simplemente. Desde luego no dudaría en alojarme otra vez aquí y lo recomiendo totalmente!
Stayed 1 night in Mar 2025

10/10 Excellent

Aurora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property, completely renovated and with excellent facilities and staff. Beach is great, the food is very good and the rooms are perfect. Absolutely highly recommended!
Stayed 1 night in Mar 2025