Zel Punta Cana – All inclusive in Punta Cana | Best Rates & Deals on Orbitz

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Luxury property with 4 restaurants connected to the convention center in Punta Cana

VIP Access

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Where to?

Dates

April 2025

May 2025

2 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas

Zel Suite | Premium bedding, minibar, in-room safe, laptop workspace

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Pet friendly
Breakfast included

Explore the area

Playa Bavaro, Punta Cana, La Altagracia, 23000

Cocotal Golf and Country Club
‪12 min walk‬
Los Corales Beach
‪12 min drive‬
Bavaro Beach
‪17 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪27 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

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Room options

Zel Suite

796 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Zel Swimup Suite

807 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Zel Two Bedroom Master Suite Swimup

1883 sq ft
Sleeps 6
1 King Bed OR 2 Double Beds

Zel Two Bedroom Master

1883 sq ft
Sleeps 6
1 King Bed OR 2 Double Beds

Zel Master Suite

1076 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Zel Swimup Master Suite

1076 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Casa Zel SwimUp Suite

3531 sq ft
Sleeps 8
1 King Bed and 2 Queen Beds

Suite Master With Garden View

Sleeps 3
2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Room Deluxe With Pool View

Sleeps 3
2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Suite Master With Pool View

Sleeps 3
1 Full Sofa Bed(s) and 2 Full Bed(s)

Double Suite Master With Garden View

Sleeps 6
1 Twin Sofa Bed(s) and 2 Full Bed(s) and 1 King Bed(s)

Room Standard With Garden View

Sleeps 3
2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Double Suite Master With Pool View

Sleeps 6
2 Full Bed(s) and 1 King Bed(s)

About the neighborhood

Punta Cana

Located in Bávaro within a short walk of Cocotal Golf and Country Club, Zel Punta Cana – All inclusive is within 2 miles (3 km) of other popular sights such as Los Corales Beach. This 190-room, 4.5-star property has 2 outdoor pools along with outdoor private hot tubs and 4 restaurants. It's connected to the convention center in central Punta Cana and also close to Cortecito Beach and Bavaro Beach.

What's nearby

Cocotal Golf and Country Club - 12 min walk - 0.7 miles
Downtown Punta Cana - 9 min drive - 3.6 miles
Cortecito Beach - 11 min drive - 2.4 miles
Los Corales Beach - 12 min drive - 1.9 miles
Bavaro Beach - 17 min drive - 3.0 miles

Getting around

Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

‪Lobby Bar - ‬10 min walk
‪World Cafe - ‬1 min drive
‪Lobby Bar - ‬8 min walk
‪Seaside Grill - ‬6 min drive
‪Riviera Restaurant - ‬6 min walk

About this property

Zel Punta Cana – All inclusive

Luxury property with 4 restaurants connected to the convention center in Punta Cana

Zel Punta Cana – All inclusive features a golf course, a full-service spa, and 2 outdoor pools. There's free parking and a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury property include a gym, outdoor tennis courts, and free WiFi in public areas.

Guests can expect to find free WiFi and TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Outdoor private hot tubs, dining areas, and minibars are other standard amenities. Change of towels is available on request.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Similar properties

On private beach
Pool
Breakfast included
All inclusive

includes taxes & fees

$294 per night

May 15 - May 16

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free beach shuttle
Free secured self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:00 AM
3 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception

Restaurants on site

Nokyo
Parda
Tacorini
Volcan

Things to do

2 outdoor pools
27-hole golf course
5 outdoor tennis courts
Beach volleyball
Evening entertainment
Fitness classes
Full-service spa
Golf carts
Golf clubhouse
Golf lessons
Gym
Optional golf privileges
Yoga classes

Family friendly

2 outdoor pools
Dining table
Laundry facilities
Lifeguards on site
Living room
Mini-fridge
Separate in-room dining area
Soundproofed rooms

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free pool cabanas
Garden
Pool loungers
Pool umbrellas

Full-service spa

8 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Front entrance ramp
Magnifying mirror
No elevator
Well-lit path to entrance

3 floors
8 buildings
Banquet hall
Built in 2008
Designated smoking areas
Lifeguards
Mediterranean architecture
Renovated entire property - December 2024

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

HDTV with premium cable channels

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Dining table
Dishwasher
Free bottled water
Mini-fridge
Minibar
Separate dining area

Air conditioning
Connecting rooms available
Iron/ironing board
Laptop workspace
Living room
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property welcomes pets for DOP 4200 per pet, per night (maximum DOP 4600 per stay)
Dogs only
2 total pets
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

The charges below are included in your overall room price:

New Year's Eve gala dinner fee
New Year's Day gala dinner fee
Christmas Day gala dinner fee
Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: DOP 4200 per pet, per night (maximum DOP 4600 per stay)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

Pool access available from 9:00 AM to 6:00 PM.
Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Can I book all-inclusive options at Zel Punta Cana – All inclusive?

Zel Punta Cana – All inclusive has all inclusive rates that come with all meals included. Activities include golf, tennis, and yoga.

How much does it cost to stay at Zel Punta Cana – All inclusive?

As of Apr 24, 2025, prices found for a 1-night stay for 2 adults at Zel Punta Cana – All inclusive on May 17, 2025 start from $421.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Zel Punta Cana – All inclusive?

Zel Punta Cana – All inclusive provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What can I see around Zel Punta Cana – All inclusive?

This property is situated in Bávaro within a short 12-minute walk of Cocotal Golf and Country Club. You'll also find Bavaro Beach and Los Corales Beach within a short drive.

Will I be able to park at Zel Punta Cana – All inclusive?

Yes, secured self parking is offered for free at the all-inclusive property.

Is there a spa at Zel Punta Cana – All inclusive?

AUA Spa is the property's spa and services include deep-tissue massages, hot stone massages, hydrotherapy, and aromatherapy.

Does Zel Punta Cana – All inclusive have a casino?

No, Zel Punta Cana – All inclusive doesn't have a casino.

Is there an indoor pool at Zel Punta Cana – All inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 9:00 AM and 6:00 PM.

What will couples enjoy most about a stay at Zel Punta Cana – All inclusive?

There are many amenities for couples at this all-inclusive property, including Champagne service as well as 2 outdoor pools and a poolside bar.

Are there hot tubs at Zel Punta Cana – All inclusive?

Yes, all guestrooms at this all-inclusive property have private outdoor spa tubs.

Does Zel Punta Cana – All inclusive have a restaurant with a breakfast menu?

Yes, Zel Punta Cana – All inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Does Zel Punta Cana – All inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Zel Punta Cana – All inclusive for a fee of DOP 4200 per pet, per night.

Are there connecting rooms at Zel Punta Cana – All inclusive?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Zel Punta Cana – All inclusive?

The closest major airport to Zel Punta Cana – All inclusive is Punta Cana Intl. Airport (PUJ), which is 11.4 mi away (27 minutes by car).

Can I book a room with a balcony at Zel Punta Cana – All inclusive?

Yes, some guestrooms at this all-inclusive property offer a furnished balcony where guests can enjoy ocean or garden views.

Does Zel Punta Cana – All inclusive host weddings?

There are wedding services available at Zel Punta Cana – All inclusive if that's in your vacation plans.

Zel Punta Cana – All inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

LIANET

Feb 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jan 2025

10/10 Excellent

Terri Tereasa, Savannah

Jan 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I absolutely loved my stay at Zel. I was skeptical in the beginning since it’s a new resort but the staff was very helpful! Food was great! I had a swim up room and the view was EVERYTHING! I highly would recommend this resort if you are looking for a relaxing vacation. They provided a lot of activities throughout the day. They also have a spa. You can literally walk to the beach but they provide shuttles to and from as well. Definitely was a beautiful experience!!

Stayed 5 nights in Jan 2025

10/10 Excellent

Rose Anne

Traveled with partner

Jan 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

5 stars aren’t enough to rate our stay here. The staff go above and beyond. Looking forward to going back and seeing their beautiful faces!!!!

Stayed 4 nights in Jan 2025

10/10 Excellent

Flossy Tatiana

Jan 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing place!!

Stayed 5 nights in Jan 2025

8/10 Good

Lianne

Traveled with partner

Jan 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Resort is not fully open yet. Grand opening is in March. Expect very few guests and no nightime activity. The resort is beautiful and Master Suite Room is amazing. we were on the top floor facing pool in building 3. Zel Beach Club is not a long walk (10 mins) and shuttles are available if needed. Beach club has food and drinks. Not everything is available on the menu so ask in advance. Yoga was awesome at gym area. Zel Staff are inexperienced. Restaurants are satisfactory. Booking each day is a hassle and they can't seem to get it right. Resort is too reliant on cell phone for communication. They use QR codes for menus and activity schedules. They want to communicate with you on WhatsApp. We elected to keep our phones in safe in room and not communicate via WhatsApp at resort. Only one attempt to encourage Melia resort experience and we declined. Overall, it's a great location but bring stuff to do at night after dinner.

Stayed 7 nights in Jan 2025

8/10 Good

Karli

Traveled with family

Jan 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place. Amazing staff

Stayed 7 nights in Dec 2024

2/10 Terrible

Mayelin, New York

Traveled with family and small children, Traveled with family

Jan 3, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

I booked a family vacation to celebrate New Year's Eve and was extremely disappointed with the resort's failure to meet the advertised expectations. The hotel did not disclose that they do not cater to small children. There are no pools suitable for young kids; the existing pools are too deep, and there are no lifeguards on site. Additionally, there is no designated kids' area, and the buffet is very small. To reach the beach, transportation is required, as it is not within walking distance. I had a terrible experience with my 3-year-old son, who began to struggle in the deep water. I had to jump in to pull him out. After facing numerous obstacles, which I have yet to elaborate on, we checked out the very next day. We informed the front desk, and despite this, the hotel refuses to refund us for our stay, even after stating that they primarily cater to teenagers and adults.

Stayed 4 nights in Dec 2024

10/10 Excellent

Danyel

Traveled with family

Jan 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They had just opened 14 days prior to our arrival so, there was some minor issues. However, they offered an un paralleled service. We had 2 and 3 waiters at a time. The Beach Club is beautiful. Amazing large beach with beverage service and lunch area. The place is very quiet and zen. We came back very refreshed

Stayed 6 nights in Dec 2024

4/10 Poor

Kelly

Traveled with family

Dec 29, 2024

Disliked: Amenities

Was not impressed with this resort at all. They were supposedly closed for a remodel and name change but I never figured out what was remodeled cause the rooms definitely were not. Furniture needed updated, sofa bed had a very rusty frame that they struggled to get opened. Everything is done through there app and the app never worked for us. Couldn’t schedule room service so I called and they sent me a menu and ever time we ordered off the menu they had no clue what we were ordering and always for the wrong stuff. No one seemed to know much about anything. Was always told that they would get back to us and they never did. They no longer have a store where you can get any snacks or travel items you might need they switched the store to a concept store and only have clothes. According to my booking with Expedia we were suppose to have transportation from the airport and back but when I called before leaving I was told no that I would have to book my own transportation. So I booked my own transportation and we had no problem entering the property but had to argue with them to let our driver in to pick us up when we need to head to the airport. They offered to take us to the main gate by golf cart to get our ride and I told them absolutely not. They need to let the driver in. Was there during the week of Christmas and they had absolutely no activities going on during the day or in the evening. The food was mediocre, buffet food was the best but was always luke warm.

Stayed 5 nights in Dec 2024