Hotel Riu Palace Bavaro - All Inclusive in Punta Cana

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Luxury property on the beach, with 7 outdoor swimming pools

Choose dates to view prices

Dates

December 2024

January 2025

9 bars/lounges, 3 swim-up bars, 3 poolside bars

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Room service

Laundry

Explore the area

Playa de Arena Gorda, Higuey Riu Complex, Punta Cana, La Altagracia, 23000

Arena Gorda Beach
3 min walk
Splash Water Park
4 min walk
Punta Blanca Golf Course
5 min drive
Punta Cana (PUJ-Punta Cana Intl.)
27 min drive

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Room options

Minibar, in-room safe, blackout drapes, iron/ironing board

Room (Friends & Family | C)

Sleeps 4
3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (Tropical View | B2C-CAN)

Sleeps 3
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (C)

Sleeps 5
1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Room (Friends & Family, Tropical View | C)

Sleeps 4
1 Double Bed and 1 King Bed OR 3 Double Beds

Suite (Elite Club | 18+ | C)

Sleeps 2
1 King Bed

Suite (Swim-Up | Elite Club | 18+ | C)

Sleeps 2
1 King Bed

Room (Friends & Family | U)

Sleeps 4
3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (U)

441 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Superior, Elite Club, B2C-US)

Sleeps 3
2 Double Beds OR 1 King Bed

Suite (Elite Club | +18 | SwimUp | E)

Sleeps 2
1 King Bed

Junior Suite (Deluxe Elite Club | +18 | SwimUp | E)

Sleeps 2
1 King Bed

Suite (Elite Club | +18 | E)

Sleeps 2
1 King Bed

Junior Suite (Deluxe Elite Club | +18 | E)

Sleeps 3
1 King Bed OR 2 Double Beds

Family Room, Courtyard View (E)

Sleeps 4
3 Double Beds OR 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (E)

Sleeps 5
2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Bedrooms (Tropical View | B2C-US)

Sleeps 5
2 Double Beds and 1 King Bed

Family Room (E)

Sleeps 4
3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (Tropical View | U)

441 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Suite (Swim Up, Elite Club, B2C-US)

Sleeps 2
1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

Sleeps 5
2 Double Beds and 1 King Bed

Junior Suite (Swim Up, Elite Club, B2C-US)

Sleeps 2
1 King Bed

Family Suite, 2 Bedrooms (U)

Sleeps 5
1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Room (Friends & Family, Tropical View | U)

Sleeps 4
1 Double Bed and 1 King Bed OR 3 Double Beds

Room (Friends & Family, B2C-US)

Sleeps 4
3 Double Beds OR 1 King Bed and 1 Double Bed

Suite (Pool | Elite Club 18+ | L)

Sleeps 2
1 King Bed

Room (Friends&Family, Tropical View, B2C-US)

Sleeps 4
1 Double Bed and 1 King Bed OR 3 Double Beds

Junior Suite (Superior | Elite Club 18+ | L)

Sleeps 3
1 King Bed OR 2 Double Beds

Junior Suite (Pool | Elite Club 18+ | L)

Sleeps 2
1 King Bed

Suite (Elite Club 18+ | L)

Sleeps 2
1 King Bed

Family Room (Superior | L)

Sleeps 4
3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room, 2 Bedrooms (L)

Sleeps 5
1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (L)

Sleeps 5
1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Superior | L)

Sleeps 5
1 King Bed OR 2 Double Beds

Family Room (L)

Sleeps 4
3 Double Beds OR 1 King Bed and 1 Double Bed

Villa Junior Suite Superior (L)

441 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | C)

441 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior (+18 yrs. Room), E)

441 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (E)

441 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | U)

441 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

Sleeps 5
3 Double Beds and 2 Twin Beds

Junior Suite (Superior, E)

441 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | B2C-US)

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (B2C-CAN)

441 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Superior | B2C-CAN)

441 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior,B2C-US)

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | C)

Sleeps 3
2 Double Beds and 1 King Bed

Junior Suite (Superior, L)

441 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

Sleeps 5
1 King Bed and 2 Double Beds

Junior Suite (Swim-Up | Elite Club | 18+ | C)

Sleeps 2
1 King Bed

Suite (Swim-Up | Elite Club | 18+ | U)

Sleeps 2
2 King Beds

Junior Suite, Connecting Rooms (Tropical View | C)

Sleeps 5
1 King Bed and 2 Double Beds

Superior Villa (Junior Suite | 18+ | C)

Sleeps 3
1 King Bed OR 2 Double Beds

Junior Suite (C)

441 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | U)

Sleeps 2
1 King Bed

Suite (Elite Club | 18+ | U)

Sleeps 2
1 King Bed

Junior Suite, Connecting Rooms (Tropical View | U)

Sleeps 5
2 Double Beds and 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | U)

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

Sleeps 5
2 Double Beds and 1 King Bed

Junior Suite, Garden View (L)

441 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Suite (Elite Club | B2C-U)

Sleeps 2
1 King Bed

Suite (Swim-Up | Elite Club | B2C-CAN)

Sleeps 2
1 King Bed

Junior Suite, Connecting Rooms (B2C-CAN)

Sleeps 5
1 King Bed and 2 Double Beds

Junior Suite (Swim-Up | Elite Club | B2C-CAN)

Sleeps 2
1 King Bed

Suite (Elite Club | B2C-CAN)

Sleeps 2
1 King Bed

Junior Suite, Connecting Rooms (Tropical View | B2C-CAN)

Sleeps 5
1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (B2C-CAN)

Sleeps 5
1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Junior Suite (Superior | Elite Club | B2C-CAN)

Sleeps 3
2 Double Beds and 1 King Bed

Room (Friends & Family | B2C-CAN)

Sleeps 4
3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends & Family, Tropical | B2C-CAN)

Sleeps 4
1 Double Bed and 1 King Bed OR 3 Double Beds

Suite Junior With Garden View

Sleeps 3
2 Double Beds

Villa With Internal View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

Room Premium With Pool View

Sleeps 2
1 King Bed

Family Room -5 Guests-

Sleeps 5
2 Double Beds and 1 King Bed

Suite Premium

Sleeps 2
1 King Bed

Quadruple Room

Sleeps 4
3 Double Beds OR 1 Double Bed and 1 King Bed

Suite Premium With Pool View

Sleeps 2
1 King Bed

Suite Premium

Sleeps 3
2 Double Beds OR 1 Twin Sofa Bed and 1 King Bed

Double Room Superior With Internal View

Sleeps 5
4 Double Beds

Quadruple Room Superior With Internal View

Sleeps 4
3 Double Beds OR 1 King Bed and 1 Double Bed

Room Superior With Internal View

Sleeps 3
2 Double Beds

Double Suite Junior With Garden View

Sleeps 5
4 Double Beds

On private beach

Pool

Breakfast included

All inclusive

per night

$1,025 total

includes taxes & fees

Dec 6 - Dec 7

About the neighborhood

Punta Cana

Located in Bávaro, Hotel Riu Palace Bavaro - All Inclusive is within a 5-minute walk of sights such as Arena Gorda Beach and Splash Water Park. This 994-room, 4.5-star property has 7 outdoor pools along with a full-service spa and a free water park.

What's nearby

Arena Gorda Beach - 3 min walk - 0.2 miles
Iberostar Golf Course - 5 min drive - 1.6 miles
Punta Blanca Golf Course - 5 min drive - 2.1 miles
Cana Bay Golf Club - 7 min drive - 3.4 miles
Cortecito Beach - 18 min drive - 4.9 miles

Getting around

Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

‪Restaurante Colonial - ‬8 min walk
‪restaurante la isabela - ‬12 min walk
‪Pool Bar - ‬10 min walk
‪Pool Bar Iberostar Bavaro - ‬4 min drive
‪Higüey Restaurante Buffet - ‬3 min drive

About this property

Hotel Riu Palace Bavaro - All Inclusive

Luxury property on the beach, with 7 outdoor swimming pools

Hotel Riu Palace Bavaro - All Inclusive features a full-service spa, 7 outdoor pools, and a free water park. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and a steam room.

Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Balconies or patios, minibars, and coffee makers are also standard. Housekeeping is available on request.

3 outdoor tennis courts, a health club, and a complimentary water park with waterslides are featured at the property. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Limited onsite parking

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
3 poolside bars
3 swim-up bars
8 restaurants
9 bars/lounges
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Agave
Krystal - Gourmet
La Bámbola
Taino
Zen

Things to do

18-hole adjacent golf course
3 outdoor tennis courts
7 outdoor pools
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Health club
Kayaking
Playground
Scuba diving
Shopping
Snorkeling
Spa tub
Steam room
TV in common areas
Waterslide
Windsurfing

Family friendly

7 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Barbecue grill
Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas

Full-service spa

Aromatherapy
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Reflexology
Spa open daily
Steam room

Accessibility

No elevator

100% renewable energy
18 buildings
4 floors
Art Deco architecture
Built in 2011
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Connecting rooms available
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The minimum check-in age for Spring Break is 21 years old.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

All Inclusive Bavaro

Bavaro All Inclusive

Bavaro Palace

Bavaro Palace All Inclusive

Palace Bavaro

Palace Riu Bavaro

Riu Bavaro

Riu Bavaro Palace

Riu Palace Bavaro

Riu Palace Bavaro All Inclusive

Riu Palace Bavaro All Inclusive Punta Cana

Riu Palace Bavaro Punta Cana

Riu Palace Bavaro All Inclusive All-inclusive property

Riu Bavaro Inclusive Punta Ca

Riu Bavaro Inclusive Inclusive

Riu Palace Bavaro All Inclusive

Hotel Riu Palace Bavaro - All Inclusive Punta Cana

Hotel Riu Palace Bavaro - All Inclusive All-inclusive property

Frequently asked questions

Are there all-inclusive rates at Hotel Riu Palace Bavaro - All Inclusive?

Hotel Riu Palace Bavaro - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include windsurfing, kayaking, and volleyball.

Are free cancellation options available at Hotel Riu Palace Bavaro - All Inclusive?

Hotel Riu Palace Bavaro - All Inclusive provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do close to Hotel Riu Palace Bavaro - All Inclusive?

This property is situated in Bávaro within a 10-minute walk of Arena Gorda Beach and Splash Water Park. You'll also find Iberostar Golf Course and Cana Bay Golf Club within a short drive.

Is parking available on site at Hotel Riu Palace Bavaro - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Hotel Riu Palace Bavaro - All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, aromatherapy, and reflexology.

Does Hotel Riu Palace Bavaro - All Inclusive include a casino on the premises?

No, Hotel Riu Palace Bavaro - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Palace Bavaro - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 7 outdoor pools.

What do couples enjoy most about Hotel Riu Palace Bavaro - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 7 outdoor pools, 3 poolside bars, and 8 restaurants.

Are there hot tubs at Hotel Riu Palace Bavaro - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hotel Riu Palace Bavaro - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Palace Bavaro - All Inclusive has 8 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Palace Bavaro - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Palace Bavaro - All Inclusive.

Are there connecting rooms at Hotel Riu Palace Bavaro - All Inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How far is the airport from Hotel Riu Palace Bavaro - All Inclusive?

The closest major airport to Hotel Riu Palace Bavaro - All Inclusive is Punta Cana Intl. Airport (PUJ), which is 16.1 mi away (27 minutes by car).

Can I book a room with a balcony at Hotel Riu Palace Bavaro - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Bavaro - All Inclusive comes with a balcony.

Does Hotel Riu Palace Bavaro - All Inclusive have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Riu Palace Bavaro - All Inclusive.

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Okay

Barbara A

Nov 21, 2024

Liked: Cleanliness

Activities horrible

Stayed 5 nights in Nov 2024

10/10 Excellent

Anthony

Traveled with partner

Nov 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The only thing I did not like was the transportation to go shopping outside. They only take you to World Mart which ia very expensive. I wanted to go to the local shoppjng malls to experience the dominican life style.

Stayed 3 nights in Nov 2024

4/10 Poor

Carlos

Business traveler

Jul 22, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Bad service at the front desk all the time

Stayed 3 nights in Apr 2024

6/10 Okay

Ulises

Traveled with partner

Jul 14, 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Staff was friendly and helpful. Unfortunately, our room had issues. Shower handle was broken and water temperature could not regulate. Very slippery floors at the buffet.

Stayed 4 nights in Apr 2024

8/10 Good

Paul Andres

Traveled with family

Jul 3, 2024

Disliked: Amenities, property conditions & facilities

Old furniture and water leaks in the shower and bathroom.

Stayed 7 nights in Jun 2024

4/10 Poor

Elizabeth

Traveled with partner

Jun 12, 2024

Disliked: Staff & service, amenities, property conditions & facilities

Terrible food and limited choices. Allowed thieves to harass people on the beaches and sell them lies. Awful lack of security!

Stayed 4 nights in Mar 2024

10/10 Excellent

Samir

May 27, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2024

8/10 Good

Nancy

May 21, 2024

Liked: Cleanliness, staff & service

Stayed 7 nights in Mar 2024

2/10 Terrible

Wade

Traveled with family

May 9, 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

The food was not good and there were not beverage choices. Everything in the gift shop was marked up to double the price.

Stayed 5 nights in Apr 2024

6/10 Okay

Jeniffer

Traveled with partner

May 7, 2024

Liked: Cleanliness, staff & service, amenities

Nos tuvieron que cambiar de cuarto tres veces. La primera el cuarto tenía hongo en sábanas y paredes del balcón. La segunda el aire no funcionaba bien. La tercera la puerta tenía problemas con la cerradura de la tarjeta. Amerita una remodelación en general. La comida no fue la mejor tampoco. Aunque reconozco que esto suele suceder en los hoteles “all inclusive”.

Stayed 3 nights in Apr 2024

6/10 Okay

Shawana

May 5, 2024

My original reservations were made for this hotel, but upon arrival we were informed that the hotel was closing, and we were switched to hotel RIU Marcos, which was a much better motel, and the facilities was exactly what we pictured goodness this hotel was closing

Stayed 3 nights in Apr 2024

8/10 Good

Princess Sabah

May 3, 2024

Stayed 3 nights in Apr 2024

6/10 Okay

Sara M

May 2, 2024

Stayed 3 nights in Apr 2024

10/10 Excellent

Ismet

Traveled with family

May 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff at RIU is amazing, they provide excellent service. Location is great with beautiful beach 🏝️. Property is well maintained. Food is great. Spa and wellness, very good. The only thing where I would like to see some improvements are rooms that can use some updates, bed mattresses are slightly too firm for my preference. Overall I would recommend this property to my friends and family.

Stayed 7 nights in Apr 2024

10/10 Excellent

John

Traveled with family

May 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Would have given 5 stars for everything except that the entire hotel was closing the day we left for 4-month grand renovation. Should be spectacular when it reopens but during our stay they were removing art, mattresses, room fixtures etc. and halls and elevators not as clean as they could be. We felt rushed to leave.

Stayed 7 nights in Apr 2024

10/10 Excellent

Dayklent

Traveled with family

Apr 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved my stay in the resort but one thing that I feel that should be changed is that the massage is $80 for 25 min, that price is out of this world.

Stayed 3 nights in Apr 2024

10/10 Excellent

Mary Ann

Traveled with family

Apr 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Awesome place with the nicest people ever!!

Stayed 4 nights in Apr 2024

8/10 Good

Jagpreet, Surrey

Traveled with family and small children

Apr 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good place but food can be better

Stayed 4 nights in Apr 2024

4/10 Poor

NINA

Apr 29, 2024

Stayed at Riu Palace Bavaro for a wedding. The only positive about my stay was there were not a lot of guests so I didn’t wait long for food, the pool was relatively empty, lots of poolside chairs to choose from and the beach wasn’t crowded with people. The negatives: lack of variety in food. The buffet areas such as Taino and montecristo had the same exact food selection. The Japanese restaurant was terrible. The Italian restaurant bampolo was used for the reception site and I was expecting Italian food. Nope… food that was served at the reception was pretty much the same food at the buffets. The rooms were older, rust seen on any metal surface. My rain shower head didn’t work in the shower so only used the handheld. Wanted to take a relaxing bath but the water was lukewarm at best and it took almost 25 minutes to fill bc the water was coming out so slowly. I turned on the jets and water flew everywhere even onto my bed. The room was spacious for one person and the fridge was well stocked so no complaints there. Pillows were flat and uncomfortable. I had to use 3 just to feel like I was actually sleeping on any and then I woke up with sore shoulders and a stiff neck. Toilets didn’t flush well, had to stand holding the flush button down until everything actually flushed down. The pool area was decent, beach was nice. Ordered some pina coladas and strawberry daiquiris and they were gross I couldn’t drink them. This is my second time staying at a Riu resort. Never again.

Stayed 3 nights in Apr 2024

2/10 Terrible

Michael

Traveled with group

Apr 29, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

My stay at Riu was, by far, the worst resort experience I have ever had. One of the bartenders DRUGGED my friend and I at the Riu Party. About halfway through her drink, she realized something was wrong and we stopped drinking. She was sick for the next three days. There was actual poop splattered on our bathroom door when we got there and the bed sheets smelled like mildew. The pools were filthy, and all the food was way overcooked. On top of that, the service was terrible. The server around the pool area was rude. We waited 40 minutes for a drink IF we got our drinks at all. One day, he refused to take my friend's drink order at all. When my friend contacted the hotel directly about how she was drugged, they told her she needed to contact Expedia, as if Expedia was responsible for their bartenders drugging guests.

10/10 Excellent

Benjamin Allen

Apr 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2024

2/10 Terrible

Danial

Apr 28, 2024

Disliked: Staff & service

The staff have been drugging peoples drinks.

Stayed 5 nights in Apr 2024

6/10 Okay

Diana

Apr 28, 2024

Liked: Property conditions & facilities

The property was nice. Staff was kind of you were tipping. Also pharmacy in the property be careful they try to over charge you and then insult you in Spanish if you don’t buy. If you are Spanish they treat you completely different.

Stayed 3 nights in Apr 2024

10/10 Excellent

Kuldeep

Apr 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent

Stayed 4 nights in Apr 2024

8/10 Good

Hana, Newark

Apr 28, 2024

Liked: Amenities

Disliked: Cleanliness, property conditions & facilities

Beautiful property but could be a 5 star if the following wasn’t a problem….the rooms are uncomfortable, it gives motel vibes. The sheets & blanket are very uncomfortable. My sheets were not clean when I arrived and I had them change them and it was slightly cleaner but not entirely. My room overall was not ever cleaned properly. There is so much rust in the room especially the toilet and in the shower. They obviously don’t clean the walls, dressers. etc. the staff is uncomfortably flirty, they make passes at you all day. Cleanliness is priority and comfort and I felt neither.

Stayed 4 nights in Apr 2024