Hotel Riu Palace Bavaro - All Inclusive

4.5 star property
Luxury property on the beach, with 7 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Palace Bavaro - All Inclusive

Aerial view
Reception hall
Sports facility
Coffee shop
9 bars/lounges, 3 swim-up bars, 3 poolside bars

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Playa de Arena Gorda, Higuey Riu Complex, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪3 min walk‬
  • Iberostar Golf Course
    ‪5 min drive‬
  • Cana Bay Golf Club
    ‪7 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪30 min drive‬

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Room options

Room (Friends & Family | C)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (Tropical View | B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (C)

  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Room (Friends & Family, Tropical View | C)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Suite, Beachfront (Swim-Up | Elite Club | C)

  • Sleeps 2
  • 1 King Bed

Room (Friends & Family | U)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (U)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (Elite Club | +18 | SwimUp | E)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe Elite Club | +18 | SwimUp | E)

  • Sleeps 2
  • 1 King Bed

Suite (Elite Club | +18 | E)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe Elite Club | +18 | E)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, Courtyard View (E)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Family Room (E)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (Tropical View | U)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (U)

  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Room (Friends & Family, Tropical View | U)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Room (Friends & Family, B2C-US)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Suite, Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite (Pool |Front Sea View|Elite Club 18+|L)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club | U)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room (Friends&Family,Tropical View | B2C-US)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Suite, Ocean View (Elite Club | C)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (Superior | Elite Club 18+ | L)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Pool | Elite Club 18+ | L)

  • Sleeps 2
  • 1 King Bed

Suite (Elite Club 18+ | L)

  • Sleeps 2
  • 1 King Bed

Family Room (Superior | L)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room, 2 Bedrooms (L)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (L)

  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Superior | L)

  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Family Room (L)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Villa Junior Suite Superior (L)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | C)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior (+18 yrs. Room), E)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | U)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 3 Double Beds and 2 Twin Beds

Junior Suite (Superior, E)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | L)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Tropical View | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Villa (Junior Suite | 18+ | B2C-CA)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | C)

  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Junior Suite (Superior, L)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite (Swim-Up | Elite Club | 18+ | C)

  • Sleeps 2
  • 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | U)

  • Sleeps 2
  • 2 King Beds

Junior Suite, Connecting Rooms (Tropical View | C)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Superior Villa (Junior Suite | 18+ | C)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (C)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | U)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | U)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | U)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Garden View (L)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite (Swim Up | Elite Club | 18+ | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Junior Suite (Superior | Elite Club | 18+ | B2C-CA)

  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Room (Friends & Family | B2C-CA)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends&Family,Tropical View | B2C-CA)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

About the neighborhood

Punta Cana

Located in Bávaro, Hotel Riu Palace Bavaro - All Inclusive is within a 5-minute walk of sights such as Arena Gorda Beach and Splash Water Park. This 994-room, 4.5-star property has 7 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Arena Gorda Beach - 3 min walk - 0.2 miles
  • Iberostar Golf Course - 5 min drive - 1.6 miles
  • Cana Bay Golf Club - 7 min drive - 3.4 miles
  • Casino Avalon Princess - 8 min drive - 4.4 miles
  • Cortecito Beach - 18 min drive - 4.9 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 30 min drive

Restaurants

  • ‪Restaurante Colonial - ‬8 min walk
  • ‪restaurante la isabela - ‬12 min walk
  • ‪Pool Bar - ‬10 min walk
  • ‪Pool Bar Iberostar Bavaro - ‬4 min drive
  • ‪Higüey Restaurante Buffet - ‬3 min drive

About this property

Hotel Riu Palace Bavaro - All Inclusive

Luxury property on the beach, with 7 outdoor pools
Hotel Riu Palace Bavaro - All Inclusive features a full-service spa, 7 outdoor pools, and a free water park. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and a steam room.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Balconies or patios, minibars, and coffee makers are also standard. Housekeeping is available on request.
3 outdoor tennis courts, a health club, and a complimentary water park with waterslides are featured at the property. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 8 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Krystal - Gourmet
  • La Bámbola
  • Taino
  • Zen

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • 7 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 7 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 18 buildings
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Renovated entire property - September 2024
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

All Inclusive Bavaro
Bavaro All Inclusive
Bavaro Palace
Bavaro Palace All Inclusive
Palace Bavaro
Palace Riu Bavaro
Riu Bavaro
Riu Bavaro Palace
Riu Palace Bavaro
Riu Palace Bavaro All Inclusive
Riu Palace Bavaro All Inclusive Punta Cana
Riu Palace Bavaro Punta Cana
Riu Palace Bavaro All Inclusive All-inclusive property
Riu Bavaro Inclusive Punta Ca
Riu Bavaro Inclusive Inclusive
Riu Palace Bavaro All Inclusive
Hotel Riu Palace Bavaro - All Inclusive Punta Cana
Hotel Riu Palace Bavaro - All Inclusive All-inclusive property

Frequently asked questions

Are there all-inclusive rates at Hotel Riu Palace Bavaro - All Inclusive?

Hotel Riu Palace Bavaro - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include windsurfing, kayaking, and volleyball.

Are free cancellation options available at Hotel Riu Palace Bavaro - All Inclusive?

Hotel Riu Palace Bavaro - All Inclusive provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do close to Hotel Riu Palace Bavaro - All Inclusive?

This property is situated in Bávaro within a 10-minute walk of Arena Gorda Beach and Splash Water Park. You'll also find Iberostar Golf Course and Cana Bay Golf Club within a short drive.

Will I be able to park at Hotel Riu Palace Bavaro - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Hotel Riu Palace Bavaro - All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, reflexology, and aromatherapy.

Does Hotel Riu Palace Bavaro - All Inclusive include a casino on the premises?

No, Hotel Riu Palace Bavaro - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Palace Bavaro - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 7 outdoor pools.

What will couples enjoy most about a stay at Hotel Riu Palace Bavaro - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 7 outdoor pools, 3 poolside bars, and 8 restaurants.

Does Hotel Riu Palace Bavaro - All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hotel Riu Palace Bavaro - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Palace Bavaro - All Inclusive has 8 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Palace Bavaro - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Palace Bavaro - All Inclusive.

Are there connecting rooms at Hotel Riu Palace Bavaro - All Inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How far is the airport from Hotel Riu Palace Bavaro - All Inclusive?

The closest major airport to Hotel Riu Palace Bavaro - All Inclusive is Punta Cana Intl. Airport (PUJ), which is 16.2 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Hotel Riu Palace Bavaro - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Bavaro - All Inclusive comes with a balcony.

Does Hotel Riu Palace Bavaro - All Inclusive have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Riu Palace Bavaro - All Inclusive.

Hotel Riu Palace Bavaro - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 972 out of 1875 reviews
Rating 8 - Good. 469 out of 1875 reviews
Rating 6 - Okay. 216 out of 1875 reviews
Rating 4 - Poor. 125 out of 1875 reviews
Rating 2 - Terrible. 93 out of 1875 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

George

Stayed 5 nights in Jan 2025

10/10 Excellent

Reuven

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 3 nights in Jan 2025

6/10 Okay

thomas francis oprandy

Traveled with family
Liked: Property conditions & facilities
No, not many English-speaking.Workers very slow entertainment throughout the day
Stayed 5 nights in Jan 2025

8/10 Good

Tyler

Stayed 6 nights in Dec 2024

10/10 Excellent

wenjing

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the activities
Stayed 5 nights in Dec 2024

10/10 Excellent

Tai

Stayed 4 nights in Dec 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Hector

Stayed 7 nights in Dec 2024

8/10 Good

Hsiuan Lin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort with great beach. We had a great time. But the food in restaurants is really bad. The buffet might be the only edible option for most people there. So don't waste your time in waiting in the long lines. Go to buffet directly. This is a great place. We really hope they can do a better job in the future.
Stayed 5 nights in Dec 2024

10/10 Excellent

Vadim M

Stayed 10 nights in Dec 2024

10/10 Excellent

Amanda

Stayed 4 nights in Sep 2024

6/10 Okay

Diana

Traveled with family and small children
We ordered a larger room with 3 queen size beds and requested to have a baby crib for 3 adults and a baby. We arrived at 1:30pm to find out that they are giving us a room with two beds on 3rd floor without elevator which we refused because that’s not what we ordered. Then after few fights and 2 hours laters they tried to give another room again with 2 beds which we refused again. Finally, with managers involvement they gave us a 3 queen sized beds room just like we ordered. Needless to say it took us forever to check in. It was torturous for my 10 months old baby to stay in the lobby for hours till we finally got what we ordered. However, we never received a baby crib even though the receptionist kept saying that they will provide one. Room 6130 was on the 2nd floor without elevator NOT STROLLER OR ELDERLY FRIENDLY!!! Aguave restaurant was disgusting! Steak house was great but we mainly ate at the buffet because after you pick up a pager one might end up waiting 2 hours for a table. We got a pager at Krystal at 6 and they still couldn’t sit a party of 4 at 7:45 pm. Again for someone with small child, this arrangement is a torture!!!!
Stayed 7 nights in Dec 2024

8/10 Good

Smitha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean resort with good facilities. Food is average.
Stayed 6 nights in Dec 2024

6/10 Okay

Zachary

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

Lenny

Stayed 3 nights in Oct 2024

8/10 Good

Rashmi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a buffet but the food seems to be limited but the property is beautiful and have all the various amenities which was an amazing experience.
Stayed 6 nights in Dec 2024

8/10 Good

Bipin, Des Plaines

Liked: Cleanliness, staff & service, property conditions & facilities
Food is ok
Stayed 4 nights in Dec 2024

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is very beautiful and exceeded our expectations. We liked everything about it - pools with swim up bars and music, quiet pools where you can relax and read a book , kids areas, entertainment. And the beach was our favorite - could stay there forever.
Stayed 4 nights in Dec 2024

8/10 Good

Enis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time! The staff were amazing and helpful all the time.
Stayed 3 nights in Dec 2024

2/10 Terrible

YAO, Great Neck

Stayed 4 nights in Dec 2024

2/10 Terrible

YAO, Great Neck

Disliked: Staff & service, property conditions & facilities
If everything went smooth, you might be ok. But if there is anything, the front desk and hotel never responds. Not really worth it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shatavia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my son loved everything. The staff was amazing the place was amazing it was a great place to spend Christmas and my son couldn’t get enough of the pools! We enjoyed the food and I loved the drinks just a great experience overall.
Stayed 3 nights in Dec 2024

10/10 Excellent

DAVID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will visit again in the future
Stayed 4 nights in Dec 2024

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and customer service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yelena

Stayed 7 nights in Nov 2024