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Viva Heavens by Wyndham, A Trademark All Inclusive

4.0 star property
On beach with outdoor pool for sandy fun near Playa Dorada Golf Course

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Photo gallery for Viva Heavens by Wyndham, A Trademark All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, open 6:00 AM to 7:00 PM, free cabanas, pool umbrellas
Front of property
5 restaurants, breakfast, lunch, dinner served; international cuisine
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Gym

Explore the area

Map
Playa Dorada Complex, Puerto Plata, 570000
  • Playa Dorada Golf Course
    ‪1 min walk‬
  • Playa Dorada
    ‪7 min walk‬
  • Lorilar Ranch
    ‪6 min drive‬
  • Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪25 min drive‬

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Room options

View all photos for Amnesia 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 1 king size bed, non-smoking

  • 522 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 1 king size bed, handicapped accessible, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 1 king size bed, handicapped accessible, non-smoking

  • 414 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Nirvana)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed (Nirvana)

  • 414 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 2 queen size beds, non-smoking.

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 2 queen size beds, non-smoking.

  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for All Together Several beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

All Together Several beds, non-smoking

  • 522 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Amnesia 2 queen size beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 2 queen size beds, non-smoking

  • 522 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bliss 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Bliss 1 king size bed, non-smoking

  • 221 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior

Minibar, in-room safe, individually decorated, individually furnished

Room Superior

  • Sleeps 4
  • 2 Full Bed(s) and 2 Twin Bed(s)

View all photos for Room Junior

Minibar, in-room safe, individually decorated, individually furnished

Room Junior

  • Sleeps 4
  • 2 Full Bed(s) and 2 Twin Bed(s)

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Aerial view

Lifestyle Tropical Beach Resort & Spa All Inclusive

  • Pool
  • All inclusive
  • Kids pool
  • Waterslide
6.8 out of 10, (1066)
The price is $269
per night
$269 total
includes taxes & fees
Mar 9 - Mar 10
Lifestyle Tropical Beach Resort & Spa All Inclusive

About the neighborhood

Puerto Plata

Located in Playa Dorada, Viva Heavens by Wyndham, A Trademark All Inclusive is adjacent to Playa Dorada Golf Course with other popular attractions like Lorilar Ranch within a within a few miles (5 km). This 180-room, 4-star resort has an outdoor pool along with free in-room WiFi and free self parking.
View more Resorts in Puerto PlataOpens in a new window

What's nearby

  • Playa Dorada Golf Course - 1 min walk
  • Playa Dorada - 7 min walk
  • Malecón De Puerto Plata - 7 min drive
  • Embassy of the United States Dominican Republic - 7 min drive
  • Puerto Plata Cable Car - 9 min drive

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 22 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬3 min drive
  • ‪Sakura Restaurante Japonés - ‬3 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬3 min drive
  • ‪Mi Bohio Restaurant - ‬6 min drive
  • ‪Gran Ventana Beach Bar - ‬5 min walk

About this property

Viva Heavens by Wyndham, A Trademark All Inclusive

On beach with outdoor pool for sandy fun near Playa Dorada Golf Course
Guests of Viva Heavens by Wyndham, A Trademark All Inclusive have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this all-inclusive resort include an outdoor tennis court, coffee/tea in a common area, and a terrace.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, bathrobes, and slippers. Other standard amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the resort include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blend
  • Puebla 222
  • Rosmarino
  • Sofrito
  • V Kitchen

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Fitness classes
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Windsurfing

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2015
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests at this property also have access to the resort facilities of neighboring property Viva Tangerine By Wyndham.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations need to be made in advance for golf tee times. Contact the resort at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Frequently asked questions

Are there all-inclusive options at Viva Heavens by Wyndham, A Trademark All Inclusive?

Viva Heavens by Wyndham, A Trademark All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include kayaking, surfing/body boarding, and tennis.

How much does it cost to stay at Viva Heavens by Wyndham, A Trademark All Inclusive?

As of Feb 23, 2025, prices found for a 1-night stay for 2 adults at Viva Heavens by Wyndham, A Trademark All Inclusive on Mar 13, 2025 start from $200.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Viva Heavens by Wyndham, A Trademark All Inclusive?

Viva Heavens by Wyndham, A Trademark All Inclusive offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see close to Viva Heavens by Wyndham, A Trademark All Inclusive?

This resort is situated in Playa Dorada within a 10-minute walk of Playa Dorada and Playa Dorada Golf Course. You'll also find Malecón De Puerto Plata and Fort San Felipe within a short drive.

Will I be able to park at Viva Heavens by Wyndham, A Trademark All Inclusive?

Yes, self parking is offered for free at the resort.

Is a spa located at Viva Heavens by Wyndham, A Trademark All Inclusive?

Spa services at the resort include body wraps, couples treatments, mani/pedis, and massages.

Does Viva Heavens by Wyndham, A Trademark All Inclusive feature a casino on the premises?

No, Viva Heavens by Wyndham, A Trademark All Inclusive doesn't have a casino.

Is there an indoor pool at Viva Heavens by Wyndham, A Trademark All Inclusive?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 7:00 PM.

Is Viva Heavens by Wyndham, A Trademark All Inclusive good for couples?

This beachfront resort offers plenty of amenities for couples including a beach bar, an outdoor pool, and a beachfront restaurant.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a hot tub?

No, this resort doesn't have a spa tub.

Does Viva Heavens by Wyndham, A Trademark All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Viva Heavens by Wyndham, A Trademark All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Viva Heavens by Wyndham, A Trademark All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Viva Heavens by Wyndham, A Trademark All Inclusive.

Are there connecting rooms at Viva Heavens by Wyndham, A Trademark All Inclusive?

No, there aren't connecting guestrooms at this resort.

Where is the closest airport to Viva Heavens by Wyndham, A Trademark All Inclusive?

The closest major airport to Viva Heavens by Wyndham, A Trademark All Inclusive is Gregorio Luperon Intl. Airport (POP), which is 9.4 mi away (22 minutes by car). Another top airport is Cibao Intl. Airport (STI), which is around 25.5 mi away.

Are there rooms with balconies that I can book at Viva Heavens by Wyndham, A Trademark All Inclusive?

Yes, some guestrooms at Viva Heavens by Wyndham, A Trademark All Inclusive offer a balcony and may feature garden views.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a wedding venue?

There are wedding services available at Viva Heavens by Wyndham, A Trademark All Inclusive if that's in your vacation plans.

Viva Heavens by Wyndham, A Trademark All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 311 out of 886 reviews
Rating 8 - Good. 250 out of 886 reviews
Rating 6 - Okay. 150 out of 886 reviews
Rating 4 - Poor. 81 out of 886 reviews
Rating 2 - Terrible. 94 out of 886 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Traveled with partner
Liked: Amenities, property conditions & facilities
El servicio
Stayed 3 nights in Dec 2024

6/10 Okay

Viviana

Traveled with family
Disliked: Amenities, property conditions & facilities
This was my first and last tiem in this hotel, for the following reasons. The only two bars dont have alot of choices of drinks and the few ones they use only cheap bottle of licores. Supposedly every day on the schedule they have around 15 activies a day but on my stay they only did 2 max 3 a day. They also have 5 restaurants including the buffet but only the buffet and one other restaurant a la carte is open and when is open they dont have space for booking. In the rooms they have a fridge with only water and sodas. If you are looking for a place to read a book and be alone this is the place.
Stayed 6 nights in Nov 2024

2/10 Terrible

Nathan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Food is terrible, menu is terrible . Unsafe floors in rooms, very slippery and dangerous. Rooms flood when raining. Staff is amazing and work very hard, they were the only good part. Beach terrible and dirty. Seaweed and garbage everywhere. This place should be torn down. Awful.
Stayed 10 nights in Nov 2024

4/10 Poor

Jesus

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Nov 2024

2/10 Terrible

Ronnie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The food was subpar and not a lot of choices
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Arileida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cheyleni

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El propiedad es más pequeño de lo que esperé pero el personal y animadores ayudaron buscar mucha diversión! Manuela, Isa y elianny fueron increíbles
Stayed 3 nights in Oct 2024

6/10 Okay

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would have been way better if they had more bars, a swim up bar and more variety of food in the buffet and restaurants…..
Stayed 4 nights in Nov 2024

2/10 Terrible

Alex

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
As we arrived about 2:30p we waited until 3pm due to lack of rooms not ready. We reserved this hotel due to the fact that it was an all adult hotel and encountered with many families and their children in the lobby area. I asked front desk agent and he stated “Unfortunately that needs to be updated!” Finally bout 3:30 we were assigned room. As we finally try to enter room, our card keys weren’t properly working in fact during our entire stay, maintenance had to come to our room 6 times to reboot the battery and front desk refused to change our room. The wifi service in and out of room was extremely poor whereas we always had to connect & disconnect throughout our entire stay. Our experience with the buffet restaurant was the worst service, we had to get our own glasses, utensils and never brought any beverages including water which had to be appropriately handled as service. The surroundings cleanliness was completely swamped with waters from rain and pool side which could avoid from slipping at all times. We made reservations for the Italian restaurant, which was at the beach area, and guest services stated it was located on the Mexican restaurant “Poblado” and apologized for the inconvenience. I then decided to go by the beach area bout 30 minutes before our reserve time, and I saw them setting up, asked a waiter “is this the Italian restaurant tonight?” He said “Yes”. Apparently they wanted to bribe us due to overbooking the Italian restaurant. Horrible Service need HELP!
Stayed 2 nights in Nov 2024

10/10 Excellent

Darryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Lance

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Stayed 3 nights in Oct 2024

2/10 Terrible

ROBIN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible. I checked in at about Midnight and checked out immediately the following day, the food was disgusting some of it even spoiled, the drinks were nasty, the staff was rude. All in all it was a terrible experience.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The regular worker's are the best people I never met , specially the activities people ,people in the bar are the best in this property,Dinner good. Definitely the people at the front desk not too friendly, my first impression I felt I am not welcome . Otherwise I can referring anyone to your resort… See you next time guys thank you thank you…..Jean .c
Stayed 4 nights in Oct 2024

10/10 Excellent

Rosalia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable atento y servicial
Stayed 2 nights in Oct 2024

8/10 Good

FRANKLIN, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for 3 nights. Food and amenities were good.
Stayed 4 nights in Jul 2024

6/10 Okay

Nikolaos steven

Liked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Arleny Asmabel

Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, beautiful beach. We were there in the off season so some restaurants and excursions were unavailable however there was not many people at the resort, which suited us fine. The chocolate croissants were delightful!!
Stayed 7 nights in Sep 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort I will be coming back in the future . I stayed for 3 days and I didn’t want to leave . Everyone is so friendly including the staff . The food is actually amazing they have like 4-5 restaurants and I was impressed with the food quality , now before I booked this resort I was kinda hesitant because of all the negative reviews but this is definitely hands down my lil gem getaway . The pool &hot tub is nice and clean all the time .music is always playing around the pool, The staff does activities all the time so that’s always fun . They have a small coffee shop and that was my favorite including all the restaurants. The rooms was very clean and spacious. The theater at night time was spectacular the staff did and amazing job . The security did an excellent job I felt safe and I felt like home. I would give 5star and definitely recommend family and friends . Thank you so much for having me .
Stayed 3 nights in Sep 2024

10/10 Excellent

nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Security; staff, food, front desk amabilidad drinks very clean rooms
Stayed 2 nights in Sep 2024

10/10 Excellent

JERVON, Richmond

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, staff was very friendly and helpful. Maria at the front desk was fantastic. Definitely will return in the near future
Stayed 3 nights in Sep 2024

4/10 Poor

Hennessy

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities
Staff were very friendly! The resort itself false advertised many things that were not provided, starting off with a welcome cocktail and welcome gift in the room that was not included, 24-hr room service was not include, the Wi-Fi kept disconnecting, you'll need to log in every single time. There are no waiter service on the beach or pool as advertised. Pool towels were provided but not for the beach. Biggest disappointment was that they have about 5 restaurants and only ONE opens per night therefore there are never reservations available, especially for a party of 4 or more. We had no fine dining experience. and the buffet food was repetitive. only positive feedback was that they provided me with a crib for my baby no extra charge. (although you'll have to stack some towels and blankets since its a very slim pad) I would only recommend this resort for elderly couples who want to unwind by the pool/ beach. We ended up checking out 4 days early.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ruben Dario Suarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and staffs.
Stayed 5 nights in Sep 2024

4/10 Poor

Mebelin

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

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