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Viva Heavens by Wyndham, A Trademark All Inclusive

4.0 star property
On beach with outdoor pool for sandy fun near Playa Dorada Golf Course

Choose dates to view prices

Photo gallery for Viva Heavens by Wyndham, A Trademark All Inclusive

On the beach, white sand, sun loungers, beach towels
Front of property
5 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool, open 6:00 AM to 7:00 PM, free cabanas, pool umbrellas
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Gym

Explore the area

Map
Playa Dorada Complex, Puerto Plata, 570000
  • Playa Dorada Golf Course
    ‪1 min walk‬
  • Playa Dorada
    ‪7 min walk‬
  • Embassy of the United States Dominican Republic
    ‪7 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪95 min drive‬

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Room options

View all photos for Amnesia 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 1 king size bed, non-smoking

  • 522 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 1 king size bed, handicapped accessible, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 1 king size bed, handicapped accessible, non-smoking

  • 414 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Nirvana)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed (Nirvana)

  • 414 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 2 queen size beds, non-smoking.

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 2 queen size beds, non-smoking.

  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for All Together Several beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

All Together Several beds, non-smoking

  • 522 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Amnesia 2 queen size beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 2 queen size beds, non-smoking

  • 522 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bliss 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Bliss 1 king size bed, non-smoking

  • 221 sq ft
  • Sleeps 2
  • 1 King Bed

Room Superior

  • Sleeps 4
  • 2 Full Bed(s) and 2 Twin Bed(s)

Room Junior

  • Sleeps 4
  • 2 Full Bed(s) and 2 Twin Bed(s)

About the neighborhood

Puerto Plata

Located in Playa Dorada, Viva Heavens by Wyndham, A Trademark All Inclusive is adjacent to Playa Dorada Golf Course with other popular attractions like Lorilar Ranch within a within a few miles (5 km). This 180-room, 4-star resort has an outdoor pool along with free in-room WiFi and free self parking.
View more Resorts in Puerto PlataOpens in a new window

What's nearby

  • Playa Dorada Golf Course - 1 min walk - 0.1 miles
  • Playa Dorada - 7 min walk - 0.4 miles
  • Malecón De Puerto Plata - 7 min drive - 4.1 miles
  • Embassy of the United States Dominican Republic - 7 min drive - 4.1 miles
  • Puerto Plata Cable Car - 9 min drive - 5.4 miles

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 22 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬3 min drive
  • ‪Sakura Restaurante Japonés - ‬3 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬3 min drive
  • ‪Mi Bohio Restaurant - ‬6 min drive
  • ‪Gran Ventana Beach Bar - ‬5 min walk

About this property

Viva Heavens by Wyndham, A Trademark All Inclusive

On beach with outdoor pool for sandy fun near Playa Dorada Golf Course
Guests of Viva Heavens by Wyndham, A Trademark All Inclusive have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this all-inclusive resort include an outdoor tennis court, coffee/tea in a common area, and a terrace.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include minibars, coffee makers, and hair dryers. Housekeeping is available on request.
Recreational amenities at the resort include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blend
  • Puebla 222
  • Rosmarino
  • Sofrito
  • V Kitchen

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Fitness classes
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Windsurfing

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2015
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests at this property also have access to the resort facilities of neighboring property Viva Tangerine By Wyndham.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations need to be made in advance for golf tee times. Contact the resort at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Frequently asked questions

Are there all-inclusive options at Viva Heavens by Wyndham, A Trademark All Inclusive?

Viva Heavens by Wyndham, A Trademark All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include kayaking, surfing/body boarding, and tennis.

How much does it cost to stay at Viva Heavens by Wyndham, A Trademark All Inclusive?

As of Apr 6, 2025, prices found for a 1-night stay for 2 adults at Viva Heavens by Wyndham, A Trademark All Inclusive on Apr 15, 2025 start from $274.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Viva Heavens by Wyndham, A Trademark All Inclusive?

Viva Heavens by Wyndham, A Trademark All Inclusive offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see close to Viva Heavens by Wyndham, A Trademark All Inclusive?

This resort is situated in Playa Dorada within a 10-minute walk of Playa Dorada and Playa Dorada Golf Course. You'll also find Malecón De Puerto Plata and Fort San Felipe within a short drive.

Is there parking available at Viva Heavens by Wyndham, A Trademark All Inclusive?

Yes, self parking is offered for free at the resort.

Is a spa located at Viva Heavens by Wyndham, A Trademark All Inclusive?

Spa services at the resort include body wraps, couples treatments, mani/pedis, and massages.

Does Viva Heavens by Wyndham, A Trademark All Inclusive feature a casino on the premises?

No, Viva Heavens by Wyndham, A Trademark All Inclusive doesn't have a casino.

Is there an indoor pool at Viva Heavens by Wyndham, A Trademark All Inclusive?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 7:00 PM.

What will couples enjoy most about a stay at Viva Heavens by Wyndham, A Trademark All Inclusive?

This beachfront resort offers plenty of amenities for couples including a beach bar, an outdoor pool, and a beachfront restaurant.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a hot tub?

No, there isn't a spa tub at this resort.

Does Viva Heavens by Wyndham, A Trademark All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Viva Heavens by Wyndham, A Trademark All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Viva Heavens by Wyndham, A Trademark All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Viva Heavens by Wyndham, A Trademark All Inclusive.

Are there connecting rooms at Viva Heavens by Wyndham, A Trademark All Inclusive?

No, this resort doesn't feature connecting guestrooms.

Where is the closest airport to Viva Heavens by Wyndham, A Trademark All Inclusive?

The closest major airport to Viva Heavens by Wyndham, A Trademark All Inclusive is Gregorio Luperon Intl. Airport (POP), which is 9.4 mi away (22 minutes by car). Another top airport is Cibao Intl. Airport (STI), which is around 25.5 mi away.

Are there rooms with balconies that I can book at Viva Heavens by Wyndham, A Trademark All Inclusive?

Yes, some guestrooms at Viva Heavens by Wyndham, A Trademark All Inclusive offer a balcony and may feature garden views.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a wedding venue?

There are wedding services available at Viva Heavens by Wyndham, A Trademark All Inclusive if that's in your vacation plans.

Viva Heavens by Wyndham, A Trademark All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 320 out of 907 reviews
Rating 8 - Good. 254 out of 907 reviews
Rating 6 - Okay. 154 out of 907 reviews
Rating 4 - Poor. 85 out of 907 reviews
Rating 2 - Terrible. 94 out of 907 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Pritam

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

Raj

Disliked: Cleanliness, staff & service, property conditions & facilities
Basically I didn't like anything about this property. Food was bad service bad and wi-fi was even worse. The manager was very rude and just didn't care about the guest so no point even letting her know about the problems. I will never stay at any of the viva resorts. Wyndham really needs to do an inspection on this property.
Stayed 6 nights in Dec 2024

4/10 Poor

Kalpesh

Traveled with family
Disliked: Property conditions & facilities
Not much choice of vegetarian food
Stayed 5 nights in Dec 2024

4/10 Poor

Diana E

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Rossanna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food I’ve had in any resort. Loved how they served Dominican dishes which most resort don’t do. The resort can use better entertainment.
Stayed 2 nights in Dec 2024

10/10 Excellent

Harmila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thecstaff was extremely helpful.
Stayed 3 nights in Dec 2024

8/10 Good

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Staff were very nice except one grouchy guy at the beach grill. The rest were all very nice. Our room was spacious but there was not a chair or table as we usually have. We requested a chair and were given a plastic one. Food was good. what we expected for a 3 star experience.
Stayed 7 nights in Dec 2024

8/10 Good

Chunho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Alejandro, Reading

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

marcos

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Elvis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor room wifi
Stayed 4 nights in Dec 2024

10/10 Excellent

Henry

Traveled with partner
Liked: Amenities, property conditions & facilities
El servicio
Stayed 3 nights in Dec 2024

6/10 Okay

arturo

Liked: Staff & service
Old hotel The room had a lot humidity

2/10 Terrible

Lina

Traveled with family
Disliked: Staff & service, property conditions & facilities
Worst Resort Ever
When we there the receptionist was flirting with a gust, the one of the employees offered my kids The manager Marie try to charge me $780.00 for a taxi and last is a all inclusive resort but the only give you one bottle of soda when you comes ask for another they told me no is only to welcome you in.
Stayed 7 nights in Nov 2024

10/10 Excellent

Juan

Stayed 2 nights in Nov 2024

8/10 Good

Romilio

Stayed 2 nights in Nov 2024

6/10 Okay

Viviana

Traveled with family
Disliked: Amenities, property conditions & facilities
This was my first and last tiem in this hotel, for the following reasons. The only two bars dont have alot of choices of drinks and the few ones they use only cheap bottle of licores. Supposedly every day on the schedule they have around 15 activies a day but on my stay they only did 2 max 3 a day. They also have 5 restaurants including the buffet but only the buffet and one other restaurant a la carte is open and when is open they dont have space for booking. In the rooms they have a fridge with only water and sodas. If you are looking for a place to read a book and be alone this is the place.
Stayed 6 nights in Nov 2024

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet small relaxing not so much crowd it
Stayed 6 nights in Nov 2024

8/10 Good

Ramakrishna

Liked: Cleanliness, staff & service, property conditions & facilities
We had very good experience..
Stayed 3 nights in Nov 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good stay overall. The food was just a little bland for my taste but not terrible.
Stayed 4 nights in Nov 2024

10/10 Excellent

Genisis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was nice and helpful and our room was clean. the buffet food was also good. Will definitely come back in the future. Thank vivía heaven by Wyndham for your hospitality!
Stayed 3 nights in Nov 2024

10/10 Excellent

Nancy A

Very peaceful relaxing
Stayed 2 nights in Nov 2024

10/10 Excellent

Darryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable
Stayed 5 nights in Nov 2024

2/10 Terrible

ronny

Disliked: Cleanliness, staff & service, property conditions & facilities
Ac wasn’t working, room was humid which made the floor wet all the time. Walls had mold and water filtration
Stayed 2 nights in Nov 2024

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