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Hotel Escala Puebla Centro

3.0 star property
Hotel with a 24-hour front desk, near Puebla Cathedral

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Escala Puebla Centro

Courtyard view
Exclusive Studio Suite, 2 Bedrooms | Living area | 32-inch LED TV with cable channels, TV
Grand Room | Desk, free WiFi, bed sheets
Reception
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
The price is $16
includes taxes & fees
$14 per night
Nov 26 - Nov 27

Explore the area

Map
706 C. 12 Sur Barrio de Analco, Puebla, PUE, 72500
  • Los Sapos Bazaar
    7 min walk
  • Amparo Museum
    9 min walk
  • El Parian Market
    10 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    41 min drive

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Room options

View all photos for Grand Room

Grand Room | Desk, free WiFi, bed sheets

Grand Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room

Basic Room | Desk, free WiFi, bed sheets

Basic Room

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Studio Suite, 2 Bedrooms

Exclusive Studio Suite, 2 Bedrooms | Desk, free WiFi, bed sheets

Exclusive Studio Suite, 2 Bedrooms

  • 1292 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed OR 1 Queen Bed
Exterior
Collection O Hotel Del Portal, Puebla
Free WiFi
Restaurant
Parking available
Business services
7.8 out of 10, Good, (673)
The price is $29
per night
$38 total
includes taxes & fees
Dec 4 - Dec 5
Collection O Hotel Del Portal, Puebla

About the neighborhood

Puebla

Located in Puebla Historic Center, Hotel Escala Puebla Centro is a leisurely stroll from popular sights such as Zócalo de Puebla and Puebla Cathedral. This 36-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Zócalo de Puebla - 10 min walk - 0.6 miles
  • Puebla Convention Center - 10 min walk - 0.6 miles
  • Puebla Cathedral - 14 min walk - 0.8 miles
  • Centro Expositor - 7 min drive - 3.0 miles
  • Angelopolis Commercial Center - 7 min drive - 3.6 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 12 min drive
  • Puebla Intl. Airport (PBC) - 41 min drive

Restaurants

  • ‪El Paito - ‬4 min walk
  • ‪El Rincon - ‬4 min walk
  • ‪El Antiguo Molino de los Sapos - ‬5 min walk
  • ‪El Maestro Asador - ‬5 min walk
  • ‪Restaurante el Jaguar - ‬5 min walk

About this property

Hotel Escala Puebla Centro

Hotel with a 24-hour front desk, near Puebla Cathedral
Hotel Escala Puebla Centro features free WiFi in public areas and a banquet hall. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include a gift shop and a communal living room.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Other standard amenities include hair dryers, desks, and wardrobes or closets.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Dining table

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 200 per pet, per night
  • Dogs only
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 3:00 PM—-11:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel
Hotel Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel Puebla

Frequently asked questions

Is free cancellation available at Hotel Escala Puebla Centro?

Hotel Escala Puebla Centro offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Escala Puebla Centro?

As of Nov 20, 2024, prices found for a 1-night stay for 2 adults at Hotel Escala Puebla Centro on Nov 30, 2024 start from $24.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel Escala Puebla Centro?

This hotel is situated in Puebla Historic Center within a short 10-minute walk of Zócalo de Puebla and also 14 minutes on foot from Puebla Cathedral. You'll also find Angelopolis Commercial Center and Cuauhtemoc Stadium within a short drive.

Will I be able to park at Hotel Escala Puebla Centro?

No, there isn't parking available at the hotel.

Does Hotel Escala Puebla Centro feature a casino?

No, Hotel Escala Puebla Centro doesn't have a casino.

Is there an indoor pool at Hotel Escala Puebla Centro?

No, there is no indoor pool at this hotel.

Are there hot tubs at Hotel Escala Puebla Centro?

No, this hotel doesn't have a spa tub.

Does Hotel Escala Puebla Centro have a restaurant with a breakfast menu?

No, Hotel Escala Puebla Centro doesn't have a restaurant that serves breakfast.

Does Hotel Escala Puebla Centro allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Escala Puebla Centro for a fee of MXN 200 per pet, per night. The property also provides an off-leash area and food and water bowls.

Are there connecting rooms at Hotel Escala Puebla Centro?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Escala Puebla Centro?

The closest major airport to Hotel Escala Puebla Centro is Puebla Intl. Airport (PBC), which is 22.7 mi away (41 minutes by car).

Are there rooms with balconies that I can book at Hotel Escala Puebla Centro?

No, there aren't any guestrooms with balconies at Hotel Escala Puebla Centro.

Reviews

8.8

Excellent

Rating 10 - Excellent. 148 out of 243 reviews" "
Rating 8 - Good. 63 out of 243 reviews" "
Rating 6 - Okay. 16 out of 243 reviews" "
Rating 4 - Poor. 8 out of 243 reviews" "
Rating 2 - Terrible. 8 out of 243 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

VICTOR

Liked: Staff & service, property conditions & facilities
It was cold and it doesn't have heating.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
MENTIRAS DEL HOTEL
MIENTEN EN LA UBICACION DEL HOTEL, no está cerca del centro, NO TIENE ESTACIONAMIENTO
Stayed 2 nights in Jul 2024

8/10 Good

Merrill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, good price, strong and stable internet, large shower with plenty of hot water. Since this is not an air conditioned hotel I requested a fan and really got no response? It would have made the room more comfortable if the air circulated, especially since the weather was hot. Little comforts make a difference.

6/10 Okay

Merrill

Liked: Amenities
Location was good and within walking distance of El Centro. The Internet was strong and stable. Shower as always was hot and strong. Bed comfortable. The room was extremely hot with no fan to circulate the air. Opening the small window allowed the noise level to be high.The room was tiny. I requested an upgrade, as I have stayed here many times before. The desk person snidely said only if I paid extra? He could have been pleasant and said sorry, but the hotel was full. It was not full. It was 12 USD to upgrade and not a large amount for customer appreciation. I will consider other options based on declining my request in such an abrupt manner and the heat in the tiny room. I did not sleep well for 2 nights.
Stayed 2 nights in May 2024

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Merrill

Liked: Amenities, property conditions & facilities
Great room size, quiet, staff always helpful, very clean, large shower with great pressure and hot water. Comfortable bed! El centro is about 7 minutes away with many restaurants and coffee shops.
Stayed 2 nights in Mar 2024

8/10 Good

edward

Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly hotel. Hard bed. Room was clean and good TV with lots of channels. I little longer walk to Zocalo than I wanted but not too bad.
Stayed 1 night in Mar 2024

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Escala is consistently excellent. The hotel is clean, quiet and the staff is the best. The room is large, as is the bathroom. The shower is large, water pressure is strong, water hot. Internet is consistent and strong. The hotel is about a 7 or 8 minute walk to the Cathedral and Zocalo. Many restaurants and coffee shops 6 to 9 minutes from hotel. The price is excellent!
Stayed 2 nights in Feb 2024

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities
La habitación huele muy mal
Stayed 1 night in Feb 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Merrill

Liked: Amenities
This is my 6th stay and my stays have been perfect. Clean, strong hot shower, King bed, great staff and strong, dependable internet and price is great.
Stayed 2 nights in Jan 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Puebla for the smart traveler
Every thing was perfect only problem Is that the room was very cold due To high humidity, front desk and maid Service were really helpful The location might not look ideal But once you get to know the area It becomes a great pla e to be at with conve nient public tansport MetroBus rapid transit System
Stayed 6 nights in Jan 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2023

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Absolutely amazing hotel with English speaking staff. Extremely helpful in helping us book a hiking trip. Rooms are spotless and only a 5 block walk to the main Plaza. This is definitely a hotel I would book again. The neighborhood is NOT dangerous as mentioned in some reviews. We walked at night without a problem.
Stayed 1 night in Nov 2023

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel with very modern design, yet unique with stone walls, inside garden areas and quiet. The rooms are large, huge shower with hot shower. The internet was great and stable. The bed was a huge king and for me very comfortable. The area around the hotel is marginal, but I have never felt unsafe. It close to the the Zocalo, far enough that is quiet. The price is really great. My 3rd stay and I will stay 5 nights for the New Year.
Stayed 1 night in Nov 2023

10/10 Excellent

Merrill

This is the second stay and the hotel is really great It hits all of my needs like fast internet, large, comfortable bed, hot and powerful shower. Staff is excellent, including Jesus who cleaned my room and we had a great conversation. The area is what it is. Don’t be stupid and flash your jewels. My only complaint is Saturday night with a rock concert right by the hotel. The noise went on until 4 am. I could not sleep. Staff should have made guests aware that this was going on. No one said a thing. I was not happy because usually this hotel is very quiet and Saturday was terrible.
Stayed 3 nights in Oct 2023

10/10 Excellent

Merrill

Liked: Amenities
Great place to stay with large rooms, very clean, internet was excellent, large shower with hot water and powerful shower. Very secure!! Staff was excellent and so close to the center. About 8-10 minutes to the Zocalo. I liked this hotel so much I booked 5 nights during New Year Holiday.
Stayed 3 nights in Sep 2023

4/10 Poor

r

Liked: Cleanliness, staff & service, property conditions & facilities
Will not stay here ever again. Area is very unsafe. Staff was friendly, but location was terrible. Extremely overpriced at $15.
Stayed 1 night in Sep 2023

6/10 Okay

juan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Acceptable for the money,neighborhood is very neglected and full of ruins. Not very safe during nighttime I needed a hotel for a night when all my to-go places went up like crazy due to some useless concert event in Puebla so I left my 5Star place (yes I am cheap sometimes) just for this Saturday night and found this one on orbitz for like 20$. Ok, it’s situated in the beginnings of Analco ,one of Puebla’s founding neighborhoods from the 1500s but unfortunately they never cleaned it up ever after since then. The neighborhood looks worse than a Brazilian favela (yes I’ve been lots of times to Brazil) .This hotel used to be a capital o before now it’s been renovated and inside pretty much acceptable. Got an economy room (really nothing to brag about) and was happy to have avoided the 300$ room in my other hotel. Well, outside it’s an old street from the 1600s and earlier, half of the street is in ruins, not joking, looks like a war zone. Berlin looked better in 1945. There are 2 buildings standing,one is the hotel. It’s dirty and more than neglected outside, the hotel itself is like an old estancia inside with all the rooms having windows which face to the inner court. To be honest you don’t want to see the dump outside anyway. The reception guys efficient and fast, the girl very helpful, she got me a fan (yes,no air conditioning inside,no problem in October but during summer certainly an issue ) and ask for the faster wifi connection as my room (106) didn’t get reception
Stayed 1 night in Oct 2022

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower was amazing. The hotel was not so quiet as people were talking in the courtyard most of the night but overall the hotel was great.
Stayed 1 night in Sep 2022

6/10 Okay

Carol

Stayed 1 night in Aug 2022

8/10 Good

Lucila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2022

10/10 Excellent

DAVID, Winchester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and place to stay. Area is a little tough. However we felt safe walking to and from the hotel during the day.
Stayed 1 night in Mar 2022

10/10 Excellent

Edgar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent staff
Stayed 1 night in Feb 2022