10/10 Excellent
DERIK
Traveled with family
Aug 5, 2024
Liked: Cleanliness, property conditions & facilities
I would recommend this hotel very highly. Our room was right in the main square right across from the astronomical clock. It was not quiet until around midnight but we did also visit on a Friday Saturday and Sunday so I expected it to be louder than other parts of the city where we could have stayed. The huge upside was it’s right in the town square so walking distance to everything in the old town. My family and I loved this hotel.
Also there is Josef. He is the concierge and he actually made our trip. He was the most helpful person (concierge) that I have ever had help me. He seems to actually like his job and is very very very good at it. We wanted to see the Klementinum (library) and could not secure tickets. Josef to the rescue he actually walked over to the Klementinum and was able to secure 5 spots for the tour that I thought we were going to have to miss. He walked there. That is going the extra mile. Everyone at the hotel went the extra mile to make our stay very wonderful, but somehow Josef stood out as going above and beyond from securing tickets to arraigning daytime sightseeing tours to booking our dinners in the most amazing restaurants. If you do not utilize his services you are doing yourself a disservice on your trip to Prague. This will probably mean more work for him and I apologize to him in advance for adding extra work from tourists but he is AMAZING!!!!!!! Thank you for the wonderful stay at the Emblem to all the staff!!!
DERIK
Stayed 4 nights in Aug 2024