Neya Porto Hotel

4.0 star property
Family-friendly Porto hotel in Massarelos with a full-service spa
VIP Access

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Neya Porto Hotel

Rooftop bar, ocean views, open daily
Rooftop terrace
Family Room, Garden View | Terrace/patio
Superior Suite (Duplex) | Minibar, in-room safe, desk, blackout drapes
Rooftop bar, ocean views, open daily

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
Rua de Monchique, 35-41, Porto, 4050-394
  • Crystal Palace Gardens
    11 min walk
  • Clerigos Tower
    14 min walk
  • Ribeira Square
    15 min walk
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    23 min drive
VIP Access
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Room options

Classic Twin Room

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic Suite

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Superior Twin Room

  • 248 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

Superior Suite (Duplex)

  • 388 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Family Room, Garden View

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Deluxe Twin Room

  • 248 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

Family Room, 1 King Bed with Sofa bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Premium Twin Room

  • 248 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

Classic Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • 248 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Porto

Located in Massarelos within a short walk of Ribeira Square, Neya Porto Hotel is within a mile (2 km) of other popular sights such as Porto Cathedral. This 124-room, 4-star hotel has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Ribeira Square - 15 min walk
  • Livraria Lello - 15 min walk
  • Porto Cathedral - 18 min walk
  • Porto Historic Center - 19 min walk
  • Casa da Música - 3 min drive

Getting around

  • Monchique Stop - 3 min walk
  • São Bento Station - 18 min walk
  • Porto Airport (OPO) - 23 min drive

Restaurants

  • ‪Restaurante Alfândega Douro - ‬4 min walk
  • ‪Antiqvvm - ‬9 min walk
  • ‪Taberna Cais das Pedras - ‬5 min walk
  • ‪Digby - ‬8 min walk
  • ‪Casa Mara - ‬5 min walk

About this property

Neya Porto Hotel

Family-friendly Porto hotel in Massarelos with a full-service spa
A full-service spa, a rooftop terrace, and free WiFi in public areas are featured at Neya Porto Hotel. Self parking is available for EUR 20 per day. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a conference center, a business center, and a free kid's club.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Minibars, free newspapers, and laptop-compatible safes are also available.
Recreational amenities at the hotel include complimentary bicycles.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ultimo
  • Viva Porto

Things to do

  • Free bicycle rentals
  • Free children's club
  • Full-service spa

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (1,346 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from June 3 2024 to October 31 2024 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number 9365

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Frequently asked questions

Are free cancellation options available at Neya Porto Hotel?

Neya Porto Hotel offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Neya Porto Hotel?

As of Nov 15, 2024, prices found for a 1-night stay for 2 adults at Neya Porto Hotel on Dec 16, 2024 start from $85.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Neya Porto Hotel?

This hotel is situated in Massarelos within a short 15-minute walk of Ribeira Square and also 18 minutes on foot from Porto Cathedral. You'll also find Porto Historic Center and Casa da Música within a short drive.

Is there parking available at Neya Porto Hotel?

Yes, parking is offered for EUR 20 per day. Accessible parking, electric car charging, and bicycle parking are also available.

Is there a spa available at Neya Porto Hotel?

There is a full-service spa available for guests to enjoy and services include hot stone massages, prenatal massages, couples treatments, and hydrotherapy.

Does Neya Porto Hotel feature a casino at the property?

No, Neya Porto Hotel doesn't have a casino.

Will I find an indoor pool at Neya Porto Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Neya Porto Hotel?

There are plenty of amenities for couples at this hotel, including a bar, an ocean-view restaurant, and a full-service spa.

Does Neya Porto Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Neya Porto Hotel have a restaurant that serves breakfast?

Yes, Neya Porto Hotel serves continental breakfast for a surcharge each morning at Viva Porto. Please note that the dining venue will be closed between June 3 2024 and October 31 2024 (subject to change).

Will Neya Porto Hotel allow pets to stay free of charge?

No, pets aren't allowed at Neya Porto Hotel.

Are there connecting rooms at Neya Porto Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Neya Porto Hotel?

The closest major airport to Neya Porto Hotel is Porto Airport (OPO), which is 9.9 mi away (23 minutes by car).

Are there rooms with balconies at Neya Porto Hotel?

No, at Neya Porto Hotel, there aren't any guestrooms that list a balcony.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 341 out of 478 reviews" "
Rating 8 - Good. 95 out of 478 reviews" "
Rating 6 - Okay. 27 out of 478 reviews" "
Rating 4 - Poor. 4 out of 478 reviews" "
Rating 2 - Terrible. 11 out of 478 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and in a great position by the river. We enjoyed breakfast and dined in the restaurant twice during our stay. It was very tasty and good value. We were treated to a room upgrade which was very much appreciated on our arrival. The Cloisters was a beautiful and quiet area where we took a morning coffee after breakfast. We also used the free bikes available from the hotel which was great fun we would highly recommend a stay here and hope to return ourselves in the future.
Stayed 5 nights in Aug 2024

10/10 Excellent

W R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Stunning building in a great location. We had a mezzanine room which went down well with the children. Lovely, if busy, breakfast. But then that's what happens when you're being lazy on holiday. 10min walk to main area along the driver towards the bridge, and easy walk from the old town. Rooftop bar was a bonus as well.
Stayed 2 nights in Aug 2024

8/10 Good

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice views
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Aug 2024

8/10 Good

Viliyana

Liked: Staff & service, property conditions & facilities, room comfort
Not bad
It is a good hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Margarida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the vibe of the hotel. The room was perfect for party of 1 or 2. Staff were super helpful and charming! Easy to water to the Riberia from the hotel and beautiful view during the day and night.
Stayed 1 night in Aug 2024

10/10 Excellent

Rajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would give this 6 stars if I could
This hotel is absolutely fantastic, and so is Porto as a whole. Pros: - The staff are absolutely incredible. They are very helpful and kind, and went way above and beyond for us when we told them it was our honeymoon. - Great location right on the Douro river with absolutely unbelievable views. Our room overlooked the river and it was incredible. - The rooftop bar is absolutely phenomenal with great views and food. same with their restaurant. - Again on the location, it is a 20 minute walk from some great areas around Porto. - The lobby and everything was also beautiful. Cons: - NONE. Stay here, you won’t regret it.
Stayed 3 nights in Jul 2024

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Tina

Stayed 2 nights in Aug 2024

10/10 Excellent

Elmer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with fantastic hospitality
Stayed 6 nights in Jul 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

8/10 Good

Davian

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. The view from our room was absolutely spectacular.
Stayed 3 nights in Jul 2024

8/10 Good

HO KI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Jose, Lewisville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything. The bed, the room, the AC was great. I slept better than at home. The staff was awesome. They have on the fifth floor a bar restaurant opened until 1 am And guys working there are top notch. I highly recommend it.
Stayed 3 nights in Jul 2024

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect. Lovely rooms. Friendly staff and a wonderful sky bar. We will definitely be back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Beth

Liked: Staff & service, amenities, property conditions & facilities
Staff is wonderful
Stayed 2 nights in Jul 2024

10/10 Excellent

Mariam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was not impressive, one day the bakery is warm, the other day it is cold. I loved the view of the river very much. Best location for the Alfandega congress center It would be beneficial if the staff would explain the various facilities of the hotel so guests can enjoy.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, the room had a beautiful view of the river and were comfy and kept the street noise out. Staff were friendly.
Stayed 3 nights in Jul 2024

8/10 Good

Velut

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2024

8/10 Good

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Our room was a good size and very clean. There are bikes you can borrow, which we didn’t use. The location is about 10-15 min
Stayed 1 night in Jul 2024

10/10 Excellent

jagmeet, Fairfax

Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Bita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgraded us and our room had a beautiful private patio looking into the river. Even though we were street side, it was very quiet day and night. The breakfast buffet was fantastic and the views were spectacular. Everyone was super friendly and nice. We walked most everywhere and Ubers are easy to fine too.
Stayed 3 nights in Jun 2024

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, we stayed in a superior room with a river view. Excellent location, walking distance to Porto and villa nova de Gaia- can also water taxi across. Roof top bar is lovely and has live music on a weekend. Free bike hire from reception. If you want breakfast to go, this has to be pre-ordered the night before which we weren’t made aware of. Breakfast had plenty of options. Overall, a lovely stay and would stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent staff
Stayed 4 nights in Jun 2024