Hotel Illa D'Or

4.5 star property
Luxury hotel on the beach, with seasonal outdoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Illa D'Or

Winery
Exterior
Superior Double Room, Sea View | Beach/ocean view
Seasonal outdoor pool, open 8 AM to 8 PM, pool umbrellas
Double Room, Sea View | View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Spa
  • Gym
  • Breakfast available

Explore the area

Map
Passeig de Colon, 265, Port de Pollenca, Pollensa, Mallorca, 7470
  • Pollensa Port
    16 min walk
  • Playa del Port de Pollença
    19 min walk
  • Laguna
    1 min walk
  • Muro Station
    27 min drive

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Room options

Club Apartment, Terrace, Annex Building

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Double Room, Balcony

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room, Sea View

  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, Mountain View

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room, Balcony, Sea View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Studio, Terrace, Annex Building

  • Sleeps 2
  • 1 Double Bed

Double Room, Balcony, Partial Sea View

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Puerto de Pollensa

Hotel Illa D'Or places you within a short walk of Playa d'Albercuix and within a mile (2 km) of Pollensa Port. This 4.5-star hotel has 120 rooms and welcomes guests with 2 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • Pollensa Port - 16 min walk
  • Playa del Port de Pollença - 19 min walk
  • Formentor Cape - 6 min drive
  • Formentor Beach - 19 min drive
  • Alcúdia Beach - 30 min drive

Getting around

  • Muro Station - 27 min drive
  • Palma de Mallorca Airport (PMI) - 58 min drive

Restaurants

  • ‪Cappuccino - ‬12 min walk
  • ‪Cappuccino - ‬12 min walk
  • ‪Gran Café 1919 - ‬16 min walk
  • ‪Store Formentor - ‬3 min walk
  • ‪Bodega Can Ferra - ‬17 min walk

About this property

Hotel Illa D'Or

Luxury hotel on the beach, with seasonal outdoor pool
Guests staying at Hotel Illa D'Or enjoy access to a full-service spa, a gym, and a sauna. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 50 per person one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, a spa tub, and an outdoor tennis court.
26-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Safes and desks are also standard.
An outdoor tennis court and a health club are featured at the hotel. A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available for a fee: EUR 13.50 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Gin and Tonic Corner
  • La Terrassa
  • Restaurante 1929

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool umbrellas

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1929
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 13.50 per person
  • Airport shuttle fee: EUR 50 per person (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from March to October.
  • Pool access available from 8 AM to 8 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Illa
Hotel Illa d'Or
Hotel Illa d'Or Pollensa
Illa d'Or
Illa d'Or Hotel
Illa d'Or Pollensa
Illa Hotel
Hotel Illa D'Or Hotel
Hotel Illa D'Or Pollensa
Hotel Illa D'Or 4**** Sup
Hotel Illa D'Or Hotel Pollensa

Frequently asked questions

Are free cancellation options available at Hotel Illa D'Or?

Hotel Illa D'Or offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do within easy reach of Hotel Illa D'Or?

This hotel is located in Pollensa, a short 16-minute walk from Pollensa Port and also 19 minutes on foot from Playa del Port de Pollença. You'll also find Mirador Es Colomer and Formentor Cape within a short drive.

Will I be able to park at Hotel Illa D'Or?

No, there isn't parking available at the hotel.

Is there a spa available at Hotel Illa D'Or?

There is a full-service spa available for guests to enjoy and services include facials, body treatments, and massages.

Does Hotel Illa D'Or include a casino on the premises?

No, Hotel Illa D'Or doesn't have a casino.

Will I find an indoor pool at Hotel Illa D'Or?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a spa tub. Guests have access between 8 AM and 8 PM and the seasonal pool is normally open from March until October.

Is Hotel Illa D'Or good for couples?

This beachfront hotel offers plenty of amenities for couples including a poolside bar, a restaurant with al fresco dining, and a full-service spa.

Are there hot tubs at Hotel Illa D'Or?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Illa D'Or feature a restaurant that includes a breakfast menu?

Yes, Hotel Illa D'Or has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hotel Illa D'Or allow pets to stay free of charge?

No, pets aren't allowed at Hotel Illa D'Or though service animals are welcome.

Are there connecting rooms at Hotel Illa D'Or?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Illa D'Or?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy sea or mountain views.

Does Hotel Illa D'Or have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Illa D'Or.

Hotel Illa D'Or Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 453 out of 595 reviews" "
Rating 8 - Good. 120 out of 595 reviews" "
Rating 6 - Okay. 16 out of 595 reviews" "
Rating 4 - Poor. 4 out of 595 reviews" "
Rating 2 - Terrible. 2 out of 595 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

jonathan

Liked: Cleanliness
Disliked: Staff & service
We stayed at 5 hotels in our house search on the island of Mallorca 2024 Honestly, this was the worst one without doubt. Having spent €500 we had high hopes , but sadly it was not to be. In summary… Reception staff, average at best. Room, the worst room we stayed in the whole of Mallorca, it smelt , bathroom tired, zero view, it was clean however. Bar staff not happy, On check out they really were not bothered, pay the bill and leave. No nice touches as you arrive/leave eg bottle of fizz in the room , sentenced candle when you leave etc. all other Mallorca hotels did something. Very disappointed, felt like it was living on past reputation, happy to be contacted if the hotel is at all interested, which I doubt. Without doubt, average at best
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel Beautiful location
Stayed 5 nights in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was faultless. It was everything you could wish for in a hotel. We will definitely be back👏👏👏
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and modern, the breakfast was outstanding and the staff were friendly and accomodating. Life music in the evening on the outdoor patio was a great bonus.
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service throughout the stay. Staff were fantastic.
Stayed 10 nights in Aug 2024

10/10 Excellent

Juliet

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely, welcoming place to stay. Beautiful rooms and general surroundings. Staff friendly and couldn’t be more helpful. Adult only pool and lovely sea facing deck chair area. Great breakfast buffet. We spent a family birthday here and they made our mum feel very special.
Stayed 5 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jul 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a fabulous location.
Stayed 1 night in Jun 2024

8/10 Good

Dominic

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an enjoyable stay. Felt a little understaffed and no pool attendants which was a shame
Stayed 11 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Great stay. Wonderful location, very clean, great friendly helpful staff. A restful week in the sun with great food, service and location. We will be back !
Stayed 7 nights in Jun 2024

8/10 Good

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Andrew James Alexander Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with history but very modern. Superb service and gorgeous views. The staff are very friendly and efficient. The food is varied and very good.
Stayed 7 nights in May 2024

10/10 Excellent

A

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was peaceful, quite at a fantastic location. Hotel looks right out at the bay which is a spectacular view
Stayed 3 nights in May 2024

10/10 Excellent

Natalie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, amazing holiday
Stayed 7 nights in May 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb 5* hotel plus high quality luxury apartments with immediate to all the hotel facilities & service
Stayed 7 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Please get double beds. Also sound proofing would be better as we could hear people turning their lights on. We love the hotel and staff but those improvements would make us come back for a 4th time.
Stayed 3 nights in May 2024

10/10 Excellent

peter

Traveled with partner
Liked: Amenities
First class hotel
Stayed 1 night in May 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a sea view balcony room but was a little small so upgraded to a beautiful suite. Staff excellent and location fantastic
Stayed 7 nights in May 2024