2/10 Terrible
Anthony Q.
Jun 6, 2023
Disliked: Cleanliness
Vacation
Online listing was great. Upon arrival, the rooftop had major debris and gutters were clogged. Nothing was done about this. The pool was very dirty and took 48 hrs to be cleaned. I spent 4 hrs cleaning it myself. Trip hazards located around the pool. Missing cover located at pool skimmer. Damaged pool trim. A sharp broken knofe was locwted at pool deck. Pool deck was very dirty. Crab shells and food was found at pool deck. Broken bedroom drawers, dryer took 3 rounds to dry clothing, master bedroom patio door sweep fell off, trash never picked up during our stay(9 people total creating waste) was very disturbing.
There was also a large dead squirrel on the patio upon our areival that my 2 year old found. I remived it myself as it took 5 hours for maintenamce to show up.
I was told the property was under new ownership and the owner was not aware of these issues that existed.
I was in contact about this and many other issues during our stay. I was told someone woukd come out to resolve these issues which never happned. I was then told I would be credited or refunded and someone would reach out about this but no on has as of yet.
Anthony Q.
Stayed 7 nights in May 2023