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Dreams Playa Bonita Panama - All Inclusive

4.0 star property
Family-friendly fun on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for Dreams Playa Bonita Panama - All Inclusive

4 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas, sun loungers
On the beach, free beach cabanas, sun loungers, beach towels
4 bars/lounges, 2 poolside bars, swim-up bar
Outdoor wedding area
Preferred Club Junior Suite King Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Parking available

Explore the area

Map
KM 7, Road to Veracruz, Veracruz, Panama
  • Albrook Shopping Mall
    ‪14 min drive‬
  • Amador Causeway
    ‪16 min drive‬
  • Fuerte Amador Resort & Marina
    ‪24 min drive‬
  • Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪22 min drive‬

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Room options

View all photos for Deluxe Double Partial Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Partial Ocean View

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Double Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Preferred Club Deluxe Double Ocean View

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Partial Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe King Partial Ocean View

  • 495 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Deluxe King Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Preferred Club Deluxe King Ocean View

  • 495 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite King Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Preferred Club Junior Suite King Ocean View

  • 818 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Ocean View

  • 495 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe King Ocean View

  • 495 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With Partial Sea View

Premium bedding, in-room safe, desk, blackout drapes

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Sea View

Premium bedding, in-room safe, desk, blackout drapes

Double Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Deluxe With Sea View

Premium bedding, in-room safe, desk, blackout drapes

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Deluxe With Sea View

Premium bedding, in-room safe, desk, blackout drapes

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Junior With Sea View

Premium bedding, in-room safe, desk, blackout drapes

Double Room Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With Sea View

Premium bedding, in-room safe, desk, blackout drapes

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Playa Bonita Village

Dreams Playa Bonita Panama - All Inclusive places you within a 15-minute drive of popular attractions such as Albrook Shopping Mall and Cinta Costera. This 301-room, 4-star property has 4 outdoor pools along with a full-service spa and free breakfast.

What's nearby

  • Veracruz Beach - 8 min drive - 4.0 miles
  • Albrook Shopping Mall - 14 min drive - 7.7 miles
  • Cinta Costera - 14 min drive - 8.1 miles
  • Amador Causeway - 16 min drive - 7.3 miles
  • Fuerte Amador Resort & Marina - 24 min drive - 9.6 miles

Getting around

  • Estación Lotería - 21 min drive
  • Panama City Passenger Station - 27 min drive
  • Balboa (BLB-Panama Pacifico Intl.) - 7 min drive

Restaurants

  • ‪Seaside Grill - ‬1 min walk
  • ‪Oasis Lobby Bar - ‬18 min walk
  • ‪D'lirios - ‬3 min drive
  • Coco Cafe
  • ‪Oceanica - ‬18 min walk

About this property

Dreams Playa Bonita Panama - All Inclusive

Family-friendly fun on the beach, with 4 outdoor pools
Guests of Dreams Playa Bonita Panama - All Inclusive have access to a full-service spa, 4 outdoor pools, and a nightclub. Onsite parking is available, both free self and paid valet parking (USD 4 per day)—also useful is an airport shuttle (available 24 hours) for USD 25 per person one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive property include karaoke, a children's pool, and a 24-hour gym.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Furnished balconies, coffee makers, and laptop-compatible safes are other standard amenities.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

3 outdoor pools, pool umbrellas, sun loungers

The Westin Playa Bonita Panama

  • On private beach
  • Pool
  • All inclusive
  • Spa
8.0 out of 10, Very Good, 1,097 reviews
The price is $216
includes taxes & fees
$196 per night
May 1 - May 2
The Westin Playa Bonita Panama

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Free self parking on site
  • Valet parking on site (USD 4 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • Market cafe
  • Oceana
  • Portofino
  • Seaside

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Karaoke
  • Kayaking
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15,999 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a provincial park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 11 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (8:30 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 65 per pet, per stay
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 25 per person (one-way)
  • Valet parking fee: USD 4 per day
  • Pet fee: USD 65 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Secrets Playa Bonita All Inclusive Hotel
Dreams Playa Bonita Panama Hotel
Dreams Delight All Inclusive
Dreams Delight Playa Bonita Panama
Dreams Delight
Dreams Delight Playa Bonita All Inclusive All-inclusive property
Dreams Delight Playa Bonita All Inclusive
Secrets Bonita Inclusive

Frequently asked questions

Can I book all-inclusive rate plans at Dreams Playa Bonita Panama - All Inclusive?

Dreams Playa Bonita Panama - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals. Activities include kayaking, volleyball, and water fitness classes.

How much does it cost to stay at Dreams Playa Bonita Panama - All Inclusive?

As of Apr 1, 2025, prices found for a 1-night stay for 2 adults at Dreams Playa Bonita Panama - All Inclusive on Apr 10, 2025 start from $355.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Dreams Playa Bonita Panama - All Inclusive?

Dreams Playa Bonita Panama - All Inclusive provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What can I see within easy reach of Dreams Playa Bonita Panama - All Inclusive?

This property is located in Veracruz, close to Albrook Shopping Mall, Amador Causeway, and Cinta Costera. You'll also find Veracruz Beach and Bridge of the Americas within a short drive.

Is there parking available at Dreams Playa Bonita Panama - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Valet parking is available for USD 4 per day. Accessible parking is also available for guests.

Is there a spa at Dreams Playa Bonita Panama - All Inclusive?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, aromatherapy, and couples treatments.

Does Dreams Playa Bonita Panama - All Inclusive feature a casino on the premises?

No, Dreams Playa Bonita Panama - All Inclusive doesn't have a casino.

Will I find an indoor pool at Dreams Playa Bonita Panama - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at Dreams Playa Bonita Panama - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 4 outdoor pools, 2 poolside bars, and an ocean-view restaurant.

Does Dreams Playa Bonita Panama - All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Dreams Playa Bonita Panama - All Inclusive have a restaurant with a breakfast menu?

Yes, Dreams Playa Bonita Panama - All Inclusive serves free buffet breakfast at Market cafe each morning.

Does Dreams Playa Bonita Panama - All Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Dreams Playa Bonita Panama - All Inclusive for a fee of USD 65 per pet, per stay.

Does Dreams Playa Bonita Panama - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Dreams Playa Bonita Panama - All Inclusive?

The closest major airport to Dreams Playa Bonita Panama - All Inclusive is Balboa (BLB-Panama Pacifico Intl.), which is 2 mi away (7 minutes by car). Another top airport is Panama City (PAC-Marcos A. Gelabert Intl.), which is located 8.9 mi away (22-minute drive).

Can I book a room with a balcony at Dreams Playa Bonita Panama - All Inclusive?

Yes, every guestroom at Dreams Playa Bonita Panama - All Inclusive comes with a furnished balcony with some featuring ocean views.

Does Dreams Playa Bonita Panama - All Inclusive offer wedding services?

There are wedding services available at Dreams Playa Bonita Panama - All Inclusive if that's in your vacation plans.

Dreams Playa Bonita Panama - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 391 out of 1152 reviews
Rating 8 - Good. 311 out of 1152 reviews
Rating 6 - Okay. 213 out of 1152 reviews
Rating 4 - Poor. 136 out of 1152 reviews
Rating 2 - Terrible. 101 out of 1152 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Clifford Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was friendly and accommodating. Special thanks to Nick and Carlos at the lobby bar also to Narranta and Marvin at the restaurants. Overall the staff were very nice including our housekeeper Magaly. The food was suspicious. We all 6 got sick after eating at the seafood restaurant Oceania. The food was often cold and not the best. The best place to eat was the seaside buffet and grill the food was at the proper temperature if you got there when they first opened. We would not recommend Dreams and we will not go back.
Stayed 7 nights in Feb 2025

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 2 nights in Jan 2025

6/10 Okay

Erika Ashley

Stayed 8 nights in Dec 2024

10/10 Excellent

Shirley

Stayed 5 nights in Dec 2024

8/10 Good

Reynoldson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
The property was in very good condition given its age. I like the proximity to park land and the opportunity to see animals not normally available. Food was very good and the breakfast buffet convenient. I enjoyed the Club with a separate pool area and bar area.
Stayed 7 nights in Dec 2024

10/10 Excellent

Pablo Tirso

Stayed 5 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very good customer service by the entire team. The place is peaceful and well kept.
Stayed 6 nights in Dec 2024

8/10 Good

Marie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself was a little out dated but it is kept very clean, the staff are very pleasant.
Stayed 5 nights in Dec 2024

2/10 Terrible

Jalal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautiful hotel, but not well maintained and is falling apart with cracks on the property grounds posing fall safety for customers. Food quality at the buffets were very bad and not many selections . Not very clean either . The beach area was full of trash . I got sick after just drinking some ice with my water. They would only offer bottled water to their club members. I could not get emergency help while I was completely dehydrated from the foodborne sickness. Staff not very responsive and emergency line would not answer calls. I finally had to call the US number of Hyatt to call the hotel and receive help. Very bad service. I would not recommend this hotel at all.
Stayed 8 nights in Jul 2024

8/10 Good

Kristopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When requesting something, like a pen and paper, towels, or a light bulb change...it's best to use the app. I figured it out by my last few days that the response is faster than telling someone in person.
Stayed 6 nights in Nov 2024

2/10 Terrible

Shaniece

Stayed 3 nights in Nov 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Excellent view of the ships waiting to go into the canal and a great adults only pool section- watch out for sand fleas but bug spray solved that fast. We did see a sloth and her baby in her natural habitat next to the hotel thanks to a hotel employee! We had a great time!
Stayed 5 nights in Dec 2024

8/10 Good

Jamie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Need more activities.
Stayed 4 nights in Dec 2024

8/10 Good

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our visit. The resort setting is more beautiful than we expected. Amazing views from pool and grass lining the beach and the beach of the surrounding area and distant ships lining up to transit the Panama Canal. The condition of the property met our expectations which is to say we expected AC running overtime to keep up with humid conditions and nice but not immaculate condition/facilities. Mosquitoes and no see ums live in and around rain forests; not noticeable on the property during the day, but wouldn’t eat outside at dusk/night and wish the resort used mosquito netting for the buffet restaurant (for some unknown reason it is essentially open air). Loved the rain forest hike. Uber is great in the Panama City area. The staff are great. Love the coffee cafe & breakfast (fresh mango and papaya every day). Wish the dinner restaurants had more variety. Loved seeing sloths along the perimeter of the resort!
Stayed 5 nights in Nov 2024

6/10 Okay

Lystra

Traveled with family
Liked: Cleanliness, staff & service
The food was good but selection limited. Based on our all inclusive you had a variety to choose from. The rooms are a bit outdated but was kept clean. A bit disappointed that my family had to check out by 12;00om but was unable to eat. Very unfortunate because they had a late flight and the facility requested them to pay to eat. Very disturbing it was the interest of the facility and not the guest. How much would a plate of good take away from this facility. I do not believe I would return.. maybe try somewhere else. Not al staff was friendly and extremely difficult communicating if you do not speak the language.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nikita

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's different options of restaurants to eat. It has night entertainment, There's also water aerobics and volleyball.
Stayed 4 nights in Dec 2024

4/10 Poor

marie w

Traveled with family
Liked: Staff & service
Food was terrible, room not well kept. Room service poor,
Stayed 4 nights in Nov 2024

10/10 Excellent

Wanique, Washington

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. Love the food!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing
Stayed 4 nights in Nov 2024

10/10 Excellent

Clarence Hayman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the Best trips. Panama has so much history in the making of North and South America including travel from over the pond.
Stayed 4 nights in Aug 2024

6/10 Okay

Carmen

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We booked 4 rooms and asked for connecting room at least for 2 rooms but they gave us next to each other but was not connected. All the room didn’t have enough towels or hair dryer and housekeeping took forever to bring. One of the room the AC was broken. Dirty bathroom. Towels by the pool ran out super fast. Limited food selection. Our first time there and left disappointed.
Stayed 1 night in Nov 2024

2/10 Terrible

Cuayani

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this resort, room 303 to be specific the bathroom and closet is filled mold. I made complaints & the issue was never addressed. The front desk is nice, however Carlos and Veronica need to be retrained on hospitality. The spa is the only area clean at this resort, and the staff is very welcoming.
Stayed 5 nights in Nov 2024

2/10 Terrible

Yveline

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and, unfortunately, it was a disappointing experience. The most concerning issue was the presence of bed bugs, which made my stay incredibly uncomfortable and stressful. I immediately reported this to the front desk, but the overall cleanliness and comfort of the room did not meet expectations. While the staff did try their best to address the situation, I requested to speak with the manager during my stay, but no one ever came to speak with us, which added to my frustration. On a positive note, the food at the hotel was decent, but that was the only aspect that provided some relief. The lack of attention from management and the unsanitary conditions were enough to overshadow any positives. I would not recommend this hotel based on my experience, and I hope they address these issues for future guests.
Stayed 4 nights in Nov 2024

6/10 Okay

Carolina

Traveled with group
Liked: Cleanliness, staff & service
The food was terrible, cold, you need better chef to make the food,and the 1 day we wating 55 minutes to have the 2nd food, in a pool doesn't have sufficient chance to have the chairs, there are to many people around waiting for sitting I never go there again, and I'm don't refer this place, sorry . plate
Stayed 3 nights in Nov 2024

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