Hierapark Thermal & Spa Hotel

5.0 star property
Luxury Denizli hotel in Pamukkale with 4 indoor swimming pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hierapark Thermal & Spa Hotel

Garden
4 indoor pools, 2 outdoor pools, pool umbrellas, sun loungers
Sauna, steam room, Turkish bath, body treatments, body wraps
View from property
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Room service

Explore the area

Map
Karahayit Mah 127 Kizilseki Sokak No 15, Denizli, Denizli, 20190
  • Red Travertine of Karahayit
    ‪8 min walk‬
  • Pamukkale-Hierapolis
    ‪18 min walk‬
  • Hierapolis
    ‪4 min drive‬

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Room options

Superior Suite

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed

Deluxe Room

  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Denizli

Located in Pamukkale within a short walk of Red Travertine of Karahayit, Hierapark Thermal & Spa Hotel is within a mile (2 km) of Pamukkale-Hierapolis. This 104-room, 5-star hotel welcomes business and leisure travelers with 4 indoor and 2 outdoor pools and a full-service spa.

What's nearby

  • Red Travertine of Karahayit - 8 min walk
  • Hierapolis - 4 min drive
  • Pamukkale Travertine Terraces - 7 min drive
  • Pamukkale Thermal Pools - 8 min drive
  • Antique Pool - 9 min drive

Getting around

  • Goncali Station - 27 min drive

Restaurants

  • ‪Karahayıt Meydan Dönercisi - ‬7 min walk
  • ‪Ece Yengari Restorant - ‬8 min walk
  • ‪Sultan Sofrası - ‬9 min walk
  • ‪Yörük Evi - ‬7 min walk
  • ‪Semaver Gözleme Çay Evi - ‬8 min walk

About this property

Hierapark Thermal & Spa Hotel

Luxury Denizli hotel in Pamukkale with 4 indoor swimming pools
Hierapark Thermal & Spa Hotel features a full-service spa, 4 indoor pools, and 2 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for EUR 30 per person one way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a free water park, a children's pool, and a 24-hour gym.
Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include furnished balconies, coffee makers, and phones. Housekeeping is available on request.
Hot springs and a complimentary water park with waterslides are featured at the hotel. 2 outdoor swimming pools and 4 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hierapark Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

There are 2 indoor hot springs and outdoor hot springs open between 8:30 AM and 11:00 PM. The temperature in the hot springs is set to 106°F.

Languages

English, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free bus station shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 3 indoor/outdoor hot springs
  • 4 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Full-service spa
  • Library
  • Mini golf
  • Natural pool
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • 4 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,014 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 indoor hot springs
  • 3 indoor/outdoor hot springs
  • Body scrubs
  • Body wraps
  • Facials
  • Hot springs open from 8:30 AM - 11:00 PM
  • Hot springs water temperature - 106 ºF
  • Manicures/pedicures
  • Massage
  • Outdoor hot spring
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Food and water bowls are available

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 30 per person (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 19027

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar and geothermal energy, plus eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Hot springs access available from 8:30 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • No rollaway or extra beds are available.

Property is also known as

Hierapark Thermal Hotel Pamukkale
Hierapark Thermal Hotel
Hierapark Thermal Pamukkale
Hierapark Thermal
Hierapark Thermal & Spa
Hierapark Thermal Spa Hotel
Hierapark Thermal & Spa Hotel Hotel
Hierapark Thermal & Spa Hotel Denizli
Hierapark Thermal & Spa Hotel Hotel Denizli

Frequently asked questions

Is a free cancellation option available at Hierapark Thermal & Spa Hotel?

Hierapark Thermal & Spa Hotel provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hierapark Thermal & Spa Hotel?

As of Jan 23, 2025, prices found for a 1-night stay for 2 adults at Hierapark Thermal & Spa Hotel on Feb 2, 2025 start from $129.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hierapark Thermal & Spa Hotel?

This hotel is situated in Pamukkale within a short 8-minute walk of Red Travertine of Karahayit and also 18 minutes on foot from Pamukkale-Hierapolis. You'll also find Pamukkale Thermal Pools and Hierapolis within a short drive.

Is there parking available at Hierapark Thermal & Spa Hotel?

Yes, self parking is offered for free at the hotel. Electric car charging and bicycle parking are also available.

Is a spa located at Hierapark Thermal & Spa Hotel?

Hierapark Spa is the hotel's spa and services include body wraps, facials, massages, and mani/pedis.

Does Hierapark Thermal & Spa Hotel have a casino at the property?

No, Hierapark Thermal & Spa Hotel doesn't have a casino.

Will I find an indoor pool at Hierapark Thermal & Spa Hotel?

Yes, this hotel has 4 indoor pools along with 2 outdoor pools.

What will couples enjoy most about a stay at Hierapark Thermal & Spa Hotel?

There are many amenities for couples at this hotel, including Champagne service as well as 2 outdoor pools and a poolside bar.

Are there hot tubs at Hierapark Thermal & Spa Hotel?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Hierapark Thermal & Spa Hotel have a restaurant with a breakfast menu?

Yes, Hierapark Thermal & Spa Hotel serves breakfast for a surcharge from its restaurant.

Does Hierapark Thermal & Spa Hotel allow pets to stay for free?

Yes, cats and dogs stay free at Hierapark Thermal & Spa Hotel and the property also provides food and water bowls.

Does Hierapark Thermal & Spa Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies at Hierapark Thermal & Spa Hotel?

Yes, every guestroom at Hierapark Thermal & Spa Hotel comes with a furnished balcony.

Does Hierapark Thermal & Spa Hotel host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hierapark Thermal & Spa Hotel.

Hierapark Thermal & Spa Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 124 out of 265 reviews" "
Rating 8 - Good. 81 out of 265 reviews" "
Rating 6 - Okay. 39 out of 265 reviews" "
Rating 4 - Poor. 12 out of 265 reviews" "
Rating 2 - Terrible. 9 out of 265 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two night here and loved the facilities and the proximity to attractions in the area. The pool and spa area was well appointed and the breakfast included was delightful.
Stayed 1 night in Aug 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Imran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, Great Breakfast. No Wi FI around Hotel. Great restaurant.
Stayed 1 night in Aug 2024

10/10 Excellent

Vikas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing new property, nice and helpful staff. Breakfast has so much variety. Live music and dance in the evening. Demet, Manager helped us beyond our expectations to deal with medical emergency. Highly recommend to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Manish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, hot steam, swimming pools, good breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Julia

Liked: Staff & service, property conditions & facilities
Really enjoyed our stay, friendly and helpful staff, nice food and terrific pool and thermal bathing facilities. Conveniently located close to town centre and minibus and close bus ride to Pamukkale
Stayed 3 nights in Jun 2024

6/10 Okay

Sonata, Brooklyn

Traveled with group
Liked: Cleanliness, staff & service, amenities
The receptionist lady was very nice. The noise from the tour groups and construction going on wasn’t very pleasant .
Stayed 2 nights in May 2024

6/10 Okay

Bodin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 11 nights in Apr 2024

10/10 Excellent

Jun

Liked: Cleanliness, property conditions & facilities
I like hot spring pool.
Stayed 1 night in Apr 2024

6/10 Okay

TEJASH

Disliked: Cleanliness, property conditions & facilities, room comfort
Never ever recommend this hotel to anyone.
By suite bedroom had no air conditioning at all. The front desk kept on giving excuses about it. The 2nd suite room had a/c in both sitting room as well as the bedroom. Dragging our luggage to and from parking lot too was very difficult with no help from the hotel staff. For the price I paid, I should have gotten a lot better deal expected from Hotels.com
Stayed 2 nights in Apr 2024

10/10 Excellent

Oksana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean and quiet, friendly staff. Very good for families with kids.
Stayed 1 night in Mar 2024

10/10 Excellent

Chong Ghee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need to bring along your own swim cap else you have to purchase it for 1 euro. Dining options were not as good the food were just okay.
Stayed 1 night in Dec 2023

8/10 Good

saleem

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 2 nights in Nov 2023

8/10 Good

Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not the cleanest hotel room I have stayed but the evening entertainment is the best! The bellydance as well as the live music by the local artists are the best! We booked individually but realized mostly it hosts tour groups, but it doesn't interfere with enjoying the facilities nor too crowded over breakfast and it helps with evening entertainment to have a big audience
Stayed 2 nights in Nov 2023

10/10 Excellent

Sylvia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property conveniently located near Pamukkale. We loved it and highly recommend it!
Stayed 1 night in Oct 2023

10/10 Excellent

Jalila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to entrance to pamukkale
A last minute booking ..it is a good hotel with amenities..close to touristic atractions. Clean and nice breakfast. The reception need to learn abit of inglish and smile abit
Stayed 1 night in Sep 2023

4/10 Poor

Ni, VANCOUVER

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The washroom dark and old, the tower already turning black. The room doesn’t have enough light.
Stayed 1 night in Sep 2023

10/10 Excellent

ya-chien

Stayed 1 night in Sep 2023

8/10 Good

Adita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Yucel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experince, great team, thank you
Stayed 1 night in Sep 2023

8/10 Good

Sonata, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Only negative is the lack of gym equipments.
Stayed 1 night in Aug 2023

10/10 Excellent

Luz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities and amenities, food is great at a very reasonable price 😍
Stayed 1 night in Jun 2023