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HOTEL MAYA PALENQUE

3.0 star property
Boardwalk/promenade hotel with spa services and a 24-hour front desk

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Photo gallery for HOTEL MAYA PALENQUE

Outdoor pool
Daily cooked-to-order breakfast for a fee
Property grounds
Comfort Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
La Cañada, Palenque, CHIS, 29960
  • El Panchán
    ‪10 min walk‬
  • Aluxes Eco Park
    ‪4 min drive‬
  • Misol-Ha Waterfalls
    ‪6 min drive‬
  • Palenque, Chiapas (PQM-Palenque Intl.)
    ‪7 min drive‬

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Room options

View all photos for Comfort Double Room

Comfort Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Palenque

El Panchán is a short stroll from HOTEL MAYA PALENQUE, and other popular attractions like Palenque National Park are within a few miles (5 km). This 50-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • El Panchán - 10 min walk - 0.6 miles
  • Aluxes Eco Park - 4 min drive - 2.0 miles
  • Palenque National Park - 6 min drive - 3.0 miles
  • Misol-Ha Waterfalls - 6 min drive - 4.6 miles
  • Palenque Archaeological Zone - 9 min drive - 4.5 miles

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 7 min drive

Restaurants

  • ‪Cafe Jade - ‬4 min walk
  • ‪Restaurante Maya Cañada - ‬3 min walk
  • ‪Mr. Taco - ‬5 min walk
  • ‪Chivo's Mar & Tierra - ‬5 min walk
  • ‪La Selva - ‬3 min walk

About this property

HOTEL MAYA PALENQUE

Boardwalk/promenade hotel with spa services and a 24-hour front desk
At HOTEL MAYA PALENQUE, guests have access to an outdoor pool, free WiFi in public areas, and a conference center. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a terrace, laundry facilities, and a communal living room.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ceiling fans, phones, and desks. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

Spanish

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9.0 out of 10, Wonderful, 517 reviews
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includes taxes & fees
$85 per night
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chan Bahlum

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center (900 square feet of space)

Outdoors

  • Garden
  • In a nature reserve
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 steps to reach entrance
  • Doorbell and phone notification
  • Handrails in stairways (35 inches high)
  • No elevator
  • Well-lit path to entrance

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 300 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

HOTEL MAYA PALENQUE Hotel
HOTEL MAYA PALENQUE Palenque
HOTEL MAYA PALENQUE Hotel Palenque

Frequently asked questions

Is free cancellation available at HOTEL MAYA PALENQUE?

HOTEL MAYA PALENQUE provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at HOTEL MAYA PALENQUE?

As of Apr 3, 2025, prices found for a 1-night stay for 2 adults at HOTEL MAYA PALENQUE on Apr 13, 2025 start from $77.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around HOTEL MAYA PALENQUE?

This hotel is located in Palenque within a short 10-minute walk of El Panchán. You'll also find Palenque Archaeological Zone and Misol-Ha Waterfalls within a short drive.

Is there parking available at HOTEL MAYA PALENQUE?

Yes, secured self parking is offered for free at the hotel.

Is a spa located at HOTEL MAYA PALENQUE?

Spa services at the hotel include massages.

Does HOTEL MAYA PALENQUE include a casino?

No, HOTEL MAYA PALENQUE doesn't have a casino.

Is there an indoor pool at HOTEL MAYA PALENQUE?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is HOTEL MAYA PALENQUE good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at HOTEL MAYA PALENQUE?

No, this hotel doesn't have a spa tub.

Does HOTEL MAYA PALENQUE feature a restaurant that includes a breakfast menu?

Yes, HOTEL MAYA PALENQUE serves a cooked-to-order breakfast for a surcharge each morning at Chan Bahlum.

Does HOTEL MAYA PALENQUE allow pets to stay free of charge?

No, pets and service animals aren't allowed at HOTEL MAYA PALENQUE.

Does HOTEL MAYA PALENQUE have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to HOTEL MAYA PALENQUE?

The closest major airport to HOTEL MAYA PALENQUE is Palenque, Chiapas (PQM-Palenque Intl.), which is 1.8 mi away (7 minutes by car).

Are there rooms with balconies at HOTEL MAYA PALENQUE?

No, there aren't any guestrooms with balconies at HOTEL MAYA PALENQUE.

HOTEL MAYA PALENQUE Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 61 out of 103 reviews
Rating 8 - Good. 35 out of 103 reviews
Rating 6 - Okay. 3 out of 103 reviews
Rating 4 - Poor. 3 out of 103 reviews
Rating 2 - Terrible. 1 out of 103 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis, MEXICO CITY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is really close to the Mayan Ruins and right across the street from the bus station.
Stayed 1 night in Dec 2024

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service
This was a basic hotel with a great location. Good restaurants nearby and across the main road from the bus station. Great and friendly staff.
Stayed 1 night in Dec 2024

6/10 Okay

ROSAMARIA

Liked: Staff & service
Staff very friendly and eager to help!
Stayed 2 nights in Nov 2024

8/10 Good

Marisol Dominguez

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Felipe

Traveled with partner
Liked: Staff & service, property conditions & facilities
Love the friendlyness of the staff. very clean need.
Stayed 4 nights in Jun 2024

10/10 Excellent

Drew, O Fallon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is obviously a little older but well maintained. The service was great everywhere except the pool area, that was a little slow but not horrible. Rooms were comfortable enough for a few nights
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great outdoor pool area
Room little noisy but a/c on ok. Lots restaurants very close and ADO bus terminal across road
Stayed 2 nights in May 2024

8/10 Good

benito

Traveled with family
Stayed 2 nights in Dec 2024

8/10 Good

CARLOS ENRIQUE FERRIÑO

Stayed 4 nights in Dec 2024

8/10 Good

RODOLFO

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
El hotel cuenta con muy buena ubicación y el personal es amable. Deben trabajar en limpieza y fumigación pues en PB cerca del lobby encontré una cucaracha.
Stayed 1 night in Dec 2024

10/10 Excellent

Myrna Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Luis Alberto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

ANAYELI YURITZI

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue muy buena, con excelente ubicación en una calle donde se ubican variedad de Restaurantes, tiene una agradable alberca que puede usar, frente a la terminal de transporte ADO, como inconveniente no tiene elevador por si tiene problemas para caminar o malestar en rodillas. Muy limpias las instalaciones y amables en el servicio
Stayed 1 night in Nov 2024

4/10 Poor

Maria

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La limpieza es aceptable, pero el hotel es viejo, sin elevador, ni siquiera hay luz en las escaleras, que son bastantes oscuras la mayor parte del día, motivo por el que me caí. No volvería a ese hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

natalhie

Stayed 1 night in Nov 2024

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal súper amable, siempre al pendiente.
Stayed 7 nights in Nov 2024

8/10 Good

Gilberto

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
bien ubicado
Stayed 1 night in Nov 2024

8/10 Good

CARLOS ENRIQUE FERRIÑO

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones comodas
Stayed 7 nights in Oct 2024

8/10 Good

Victor, Salem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio al cliente
Stayed 1 night in Oct 2024

10/10 Excellent

Francisco Javier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Marco Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito hotel, al estar cerca de la terminal de autobuses puede ser un poco ruidoso, pero en la noche ya no lo es, las habitaciones están grandes, la única queja es que las almohadas son muy suaves y suele ser incómodas
Stayed 2 nights in Oct 2024