See all properties

The Arista Hotel

4.5 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Arista Hotel

Outdoor pool, sun loungers
Front of property - evening/night
Lobby
Lobby
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Gym
  • Parking included

Explore the area

Map
Jl. Kapt. A. Rivai, Palembang, South Sumatra, 30129
  • Jakabaring Stadium
    6 min walk
  • Golden Dragon
    1 min walk
  • Bumi Sriwijaya LRT Station
    4 min walk
  • Palembang (PLM-Sultan Mahmud Badaruddin II)
    12 min drive

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Superior Double Room, Smoking

Minibar, in-room safe, desk, soundproofing

Superior Double Room, Smoking

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Arista Suite

Arista Suite | Minibar, in-room safe, desk, soundproofing

Arista Suite

  • 1006 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

  • 753 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double

Minibar, in-room safe, desk, soundproofing

Deluxe Double

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Arista Club

Arista Club | Minibar, in-room safe, desk, soundproofing

Arista Club

  • 36 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Smoking

Minibar, in-room safe, desk, soundproofing

Superior Twin Room, Smoking

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe include New Year Eve Dinner for 2 persons

Minibar, in-room safe, desk, soundproofing

Deluxe include New Year Eve Dinner for 2 persons

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Executive Suite Room

  • Sleeps 2
  • 1 Double Bed

Arista Club

  • Sleeps 2
  • 1 Double Bed

View all photos for Business Suite Room

Interior

Business Suite Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Arista Suite

Minibar, in-room safe, desk, soundproofing

Arista Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Similar properties

Outdoor pool

Aryaduta Palembang

Pool
Hot Tub
Spa
Kids pool
8.6 out of 10, Excellent, (42)
The price is $34
per night
$42 total
includes taxes & fees
Jan 6 - Jan 7
Aryaduta Palembang

About the neighborhood

Palembang

The Arista Hotel places you within a 10-minute stroll of Jakabaring Stadium and Palembang Square Mall. This 4.5-star hotel has 142 rooms and welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Jakabaring Stadium - 6 min walk
  • Palembang Square Mall - 6 min walk
  • Palembang Indah Mall - 18 min walk
  • Great Mosque of Palembang - 3 min drive
  • Ampera Bridge - 3 min drive

Getting around

  • Bumi Sriwijaya LRT Station - 4 min walk
  • Cinde LRT Station - 6 min drive
  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 12 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Yoshinoya - ‬6 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Shihlin Taiwan Street Snacks - ‬2 min walk
  • ‪Ya Kun Kaya Toast - ‬2 min walk

About this property

The Arista Hotel

Luxury hotel with 3 restaurants and a full-service spa
At The Arista Hotel, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking and an airport shuttle for a fee. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
50-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Other amenities include minibars, coffee makers, and safes.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Arista Wellness Center. Services include massages. The spa is equipped with a sauna.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • 1000 Rasa Coffee Shop
  • Brava Parlour
  • Golden Abalone Restaurant
  • Onyx Lounge

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Ballroom
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative Antigen COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a negative Antigen COVID-19 test result.
  • The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 48 hours prior to check-in.

Property is also known as

Horison Palembang
Hotel Horison Palembang
Arista Hotel Palembang
Arista Palembang
The Arista Hotel Hotel
The Arista Hotel Palembang
The Arista Hotel Hotel Palembang

Frequently asked questions

Is free cancellation available at The Arista Hotel?

The Arista Hotel offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at The Arista Hotel?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at The Arista Hotel on Dec 26, 2024 start from $64.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Arista Hotel?

This hotel in Palembang is within a 10-minute walk of Jakabaring Stadium and Palembang Square Mall. You'll also find Palembang Indah Mall and Ampera Bridge within a short drive.

Will I be able to park at The Arista Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at The Arista Hotel?

Arista Wellness Center is the hotel's full-service spa and services include massages.

Does The Arista Hotel have a casino?

No, The Arista Hotel doesn't have a casino.

Is there an indoor pool at The Arista Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Arista Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 3 restaurants.

Are there hot tubs at The Arista Hotel?

No, but guests can enjoy a sauna at this hotel.

Does The Arista Hotel have a restaurant with a breakfast menu?

Yes, The Arista Hotel has 3 restaurants, and serves breakfast for a surcharge.

Does The Arista Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Arista Hotel.

Are there connecting rooms at The Arista Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Arista Hotel?

The closest major airport to The Arista Hotel is Palembang (PLM-Sultan Mahmud Badaruddin II), which is 7.5 mi away (12 minutes by car).

Are there rooms with balconies that I can book at The Arista Hotel?

No, you won't find guestrooms with balconies at The Arista Hotel.

The Arista Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 49 reviews" "
Rating 8 - Good. 21 out of 49 reviews" "
Rating 6 - Okay. 2 out of 49 reviews" "
Rating 4 - Poor. 0 out of 49 reviews" "
Rating 2 - Terrible. 2 out of 49 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marcellis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heard this was the nicest hotel in Indonesia and it certainly didn't disappoint. The people there are so nice and professional.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and very clean hotel
Very pleasant, very clean, I will definitely comeback in the future.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOOK NO FURTHER! ARISTA IS THE BEST IN PALEMBANG!
Arista Hotel in Palembang exceeded my expectations in every aspect. The lobby welcomes you with grandeur, the room offers ample space and a convenient work table. The cozy bed ensures a comfortable stay, complemented by a rejuvenating rainwater shower in the impressive bathroom. Fast and efficient check-in/check-out processes streamline the experience. One standout feature is the delightful breakfast spread, featuring a variety of local delicacies. The proximity to ICON mall adds to its appeal, but caution is advised when crossing due to the lack of traffic lights. Overall, Arista Hotel has my highest recommendation as the best choice in Palembang.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Jolando Wee Khong, Singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property adjacent to the biggest mall in palembang. got upgraded to a club room which is nicely furnished
Stayed 1 night in Nov 2022

2/10 Terrible

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Laundry never returned!
I paid for the express service to wash my clothes, it indicates to get them back in 3 hours. I checked out two days later and did not manage to get them back. The hotel staff: `Eka from the Front Office Department`` reached out afterward, send me a picture of the package, and was going to charge me to send them back to my home address. It has been a month now, the clothes still did not arrive and the WhatsApp number got silent. VERY POOR CUSTOMER SERVICE!!
Stayed 5 nights in Sep 2022

10/10 Excellent

Edward

Stayed 12 nights in Aug 2022

10/10 Excellent

Charless

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Marcelinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in palembang
Love it. Location,,staff, breakfast. Evert Yyhinv Love it. Location, staff, breakfast. All perfect
Stayed 1 night in Jul 2019

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

GOPAL, Gopshk@gmail.com

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel at great location. Opposite mall have all shopping and restaurants.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Love the size of the tub! Thanks for the upgrade. The service from breakfast F&B staff were better than Front Office, especially their English proficiency. Housekeeping was polite and provided good service. Breakfast spread was good, but could improve on taste and heating mechanism. The same processed juice was prepared for breakfast, yet the water to cordial juice ratio was not the same, as we noticed that the juice on the second day was more sour. Hotel management should think of safety for staff who Work at Height. Ladder was used from 1st floor to 2nd floor when changing lobby curtain. 2 staff hold the ladder at each floor while the 3rd staff climb to the ceiling, no safety boots nor safety harness was used. Hotel is beside a new mall, just be courageous enough to cross the busy road. Easy to catch Grab to go anywhere.

8/10 Good

Jeslyn, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in the busy street
Great service from Hotel staffs, Friendly and helpful. The room is clean. Good spread of breakfast choices with many local delights! The hotel provide free wifi for only 3 devices but the staff is kind enough to increase the no of devices for me.
Stayed 1 night in Mar 2018

8/10 Good

Patrick, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing and good experience. Hotel room was clean and services rendered by the staff were excellent. Would go back there again on my next visit.
Stayed 2 nights in Mar 2018

10/10 Excellent

Tina, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service! They were very professional
I give two thumbs up for the Concierge staffs! Very friendly and attentive. About the rooms.. Some have been renovated but some are still old rooms. There are renovation construction in progress so be mindful of the noises.. They said the construction will stop at 5pm, but it was not.. I can still hear the noises up to 6 or 7pm. Quite disturbing. There was something wrong with the shower water too.. I couldn't set it up to warm. It was either too hot or cold. They need to fix that water heater.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great breakfast, but why have those exterior lights that shine in the guest rooms?
Stayed 4 nights in Aug 2017

8/10 Good

yustina

Liked: Staff & service
Disliked: Property conditions & facilities
High level of service from the staffs
Location is great, near Palembang Icon Mall. Superb level of service from the staffs. They were so friendly and attentive. Well done! The room is quite spacious although it looks old. It should be renovated soon..

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Clean
The hotel was okay considering the area it was located in. Not much around the hotel to see, but then again, not much in the city to write about. The room was nice and clean though and breakfast was good.

8/10 Good

Jou Wen, Malaysia

Liked: Cleanliness, staff & service, room comfort
The Arista hotel review
Wifi wasn't stable.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

shahril, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to rest and relax
Wonderful stay,book another room for my parents as they loves the calm and relax atmosphere the moment they step in the hotel.Friendly staff,service with a smile,good breakfast.Definitely will stay again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tek Sheng, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel
Enjoyable stay, very friendly and helpful staff, very comfortable room and near to Palembang Icon shopping mall also Palembang Square. Very nice breakfast especially the chicken porridge.

10/10 Excellent

Lim, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palembang
The best stay in Palembang. Top location!