8/10 Good
Maristella, Valencia
Traveled with family
Jul 17, 2024
Liked: Amenities, property conditions & facilities
This Sheraton should replace the restaurant’s Executive Chef. The dishes both on the Buffet and À la carte are not good at all. The meat are tough, tasteless and are unappealing. The Buffet are hardly replenished such that the guests have to ask to refill the dishes including desserts and fruit. The restaurant’s waiters are oftentimes no where to be found, so the guests have to clear their own finished plates if they are going for a second round to get dessert. But most importantly, the dishes are NOT good, with poor variety, tough meats, overcooked fish, shrimp and other seafood. Unless this Sheraton fire and replace the Executive Chef, we are not coming back.
On another note, my husband and I got transferred to another room 3 times due to some room issues. All 3 rooms have VERY WEAK shower water pressure. So weak water pressure that one will not find taking showers enjoyable. FIX your plumbing!
Maristella
Stayed 5 nights in Jul 2024