2/10 Terrible
Cherish
Business traveler
Dec 15, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't notice the toilet wasn't flushing until the next morning. Only a little toilet paper. Brought it up in the morning. I was asked if I had a plunger. The lady was nice and it was very early, so she gave me one and stated there had been issues. Came back from work, tired and hungry. Mentioned it to the man working at night, he was not alone. He asked if I had a plunger, I told him yes, but I couldn't get it. He told me it wasn't his job to look at it and was rude. I had worked a long day and just wanted to eat, shower and go to bed. He didn't care, I reminded him it was not my job to fix the plumbing. After telling me again it wasn't his job he moved me to a different room, but told me I needed to bring the key back immediately. I tried to hurry, he didn't offer to help at all. Brought the keys down and he was in the back chatting. I realized I forgot to bring my slippers from the other room, called down and he was rude about coming up 1 flight of stairs. The next night, same guy was on and my room key didn't work. It did the night before and that morning. He was rude again and told me that was the last time. It had been a nice stay before and everyone was so nice, not sure what happened from a few months ago. But, won't be staying again.
Cherish
Stayed 3 nights in Dec 2024
