4/10 Poor
Susan S.
Dec 4, 2024
Leaky Loft
This could have been a nice stay with just a few changes. Only comfortable furniture was the beds. Couch in living area was very shaky with a 110 lb person on it. There was a shortage of stands to put luggage or belongings on. Property host was terrible. When we arrived our door code didn’t work. Couldn’t reach property manager for 40 minutes. He apologized because he was having a massage. He knew guests were checking in! We had to bother next door resident and figured out their phone number opened our door. Like an escape room only to get in. Then our door code was changed 2 more times without being informed. To top it all off, the last night there was a big rain storm, which happens in OKC. We got up to have to jump puddles where water ran down the walls and under the doors. I was told I would receive an adjustment for our inconvenience, 14 days later and still no credit. Such a shame because location was close to the fairgrounds and personal garage were good features. This building is only a couple years old. I think a change in property manager would be a huge help.
Susan S.
Stayed 3 nights in Nov 2024