4/10 Poor
Derin E.
Aug 25, 2024
Disliked: Cleanliness
Disappointed by the moldy bathrooms but great location
After renting houses in Ocean Beach for several decades this one is not to be repeated for us. The outdoor shower was green slimy moldy. Which is usually one of our favorite things to use at the beach. Both bathrooms were dirty and moldy. The bathroom sink sprayed all over you and the walls when turned on. The bikes were rusty and falling apart and had to be repaired Although the owner was responsive and sent a plumber to look at the faucet it was never fixed. He sent cleaners to address the bathrooms but there was only so much they could do since the mold was really all in the tiles and bases of the bathroom showers. He refused to power wash the outdoor shower so it was unusable. The toilets did not flush the first two days due to backup from the drainage system which he said was from a lot of rain. Prior rentals were done using real estate agents who have more pride in the properties they list so those tend to be well maintained. This is the last time I will use VRBO for Ocean Beach rentals as there is no accountability for bad service. Also the house was left with many of the owners personal belongings everywhere that needed to be moved out of the way. Shoes, baby clothes, baby toys and items left everywhere made us feel cluttered and had to move things to make space in the common areas. We asked for a partial refund which was denied.
Derin E.
Stayed 6 nights in Aug 2024