Ibis Nova Serrana

3.0 star property
Hotel in Nova Serrana with a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ibis Nova Serrana

Reception
Reception
Reception
Bar (on property)
Minibar, in-room safe, iron/ironing board, bed sheets

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pet friendly
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Av Jose Batista Filho 2880, Bairro Franciso Lucas, Nova Serrana, Minas Gerais, 35519-000
  • Nova Serrana City Hall
    14 min walk
  • Lake Gardens Square
    3 min drive
  • Calcado Arena
    4 min drive
  • Divinopolis (DIQ-Brigadeiro Cabral)
    81 min drive

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Room options

Superior Suite, 1 Double Bed, Accessible (Adapted 1 3/4 bed)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Nova Serrana

Within a short walk of Nova Serrana City Hall, Ibis Nova Serrana is within 2 miles (3 km) of Lake Gardens Square. This 95-room, 3-star hotel welcomes guests with conveniences like a business center, an arcade/game room, and express check-in.

What's nearby

  • Nova Serrana City Hall - 14 min walk
  • Lake Gardens Square - 3 min drive
  • Calcado Arena - 4 min drive
  • Shopping Pátio Divinópolis - 38 min drive
  • Santuario Square - 41 min drive

Restaurants

  • ‪Black Jack - ‬3 min drive
  • ‪Bistro Nectar do Lago - ‬3 min drive
  • ‪Pizzaria e Restaurante Coelhão - ‬3 min drive
  • ‪Restaurante Alecrim - ‬3 min drive
  • ‪Bar e Restaurante Velho Chico - ‬3 min drive

About this property

Ibis Nova Serrana

Hotel in Nova Serrana with a 24-hour front desk
Ibis Nova Serrana features free WiFi in public areas, a business center, and an arcade/game room. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Additional amenities include express check-in, express check-out, and a banquet hall.

Languages

Portuguese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 50 per pet, per night
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Food and water bowls and litter boxes are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: BRL 50 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Ibis Nova Serrana Hotel
Ibis Nova Serrana Nova Serrana
Ibis Nova Serrana Hotel Nova Serrana

Frequently asked questions

Are free cancellation options available at Ibis Nova Serrana?

Ibis Nova Serrana provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Ibis Nova Serrana?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at Ibis Nova Serrana on Jan 1, 2025 start from $47.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Ibis Nova Serrana?

This hotel is located in Nova Serrana, close to Lake Gardens Square and Calcado Arena.

Is there parking available at Ibis Nova Serrana?

Yes, there is accessible parking available.

Does Ibis Nova Serrana include a casino at the property?

No, Ibis Nova Serrana doesn't have a casino.

Is there an indoor pool at Ibis Nova Serrana?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Ibis Nova Serrana?

Couples staying at this hotel will appreciate amenities like a minibar as well as a garden and a 24-hour front desk.

Does Ibis Nova Serrana have a hot tub?

No, this hotel doesn't have a spa tub.

Does Ibis Nova Serrana have a restaurant that serves breakfast?

Yes, Ibis Nova Serrana serves breakfast for a surcharge from its snack bar.

Will Ibis Nova Serrana allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Ibis Nova Serrana for a fee of BRL 50 per pet, per night. The property also provides food and water bowls and litter boxes.

Does Ibis Nova Serrana have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Ibis Nova Serrana?

No, there aren't any guestrooms with balconies at Ibis Nova Serrana.

Ibis Nova Serrana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 47 reviews" "
Rating 8 - Good. 11 out of 47 reviews" "
Rating 6 - Okay. 3 out of 47 reviews" "
Rating 4 - Poor. 1 out of 47 reviews" "
Rating 2 - Terrible. 3 out of 47 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

ILTON

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Ok
Stayed 1 night in Mar 2022

10/10 Excellent

Raquel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gustavo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Matheus

Stayed 1 night in Aug 2024

8/10 Good

Matheus

Liked: Cleanliness, staff & service, amenities
A estadia foi bem tranquila, como sempre. Otima equipe de funcionários e tambem otima qualidade do hotel. Dessa vez teve dois pontos negativos, o secador de cabelo do banheiro estava quebrado e o principal, o sabonete liquido do banheiro estava com um cheiro extremamente ruim, sendo impossível de usar. Mas como positivo, indo à recepção fui muito bem atendido, me deram a possibilidade de mudar de quarto ou de trocar o sabonete e receber um secador de cabelo. Optando pela troca dos itens, me forneceram um secador melhor e a troca do sabonete. Entao fica como positivo a equipe de funcionários. De resto tudo positivo demais, limpeza, organização, acomodação, cafe da manha.
Stayed 1 night in Aug 2024

10/10 Excellent

ANNA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível demais
Hotel excelente. Atendimento, hospitalidade, ambientes, o quarto, tudo muito bom. Possui estacionamento com abertura 24hrs. Elevadores com medida de segurança. Quarto muito limpo e arrumado, wifi bom, banheiros muito bons e limpos. Café da manhã bom demais, com uma variedade de alimentos. Minha estadia foi nota 100. Com certeza voltarei mais vezes.
Stayed 2 nights in Aug 2024

10/10 Excellent

Herbster

Stayed 1 night in Aug 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

João M H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Juscelino

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

JOELMA

Stayed 1 night in Apr 2024

10/10 Excellent

Andre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Welitom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento muito bom, recepcionista muito educado e restaurante perfeito
Stayed 1 night in Feb 2024

10/10 Excellent

Welitom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bem atendido, ótima estrutura
Stayed 2 nights in Jan 2024

10/10 Excellent

Gustavo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Bom
Stayed 2 nights in Jun 2023

10/10 Excellent

Gustavo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

JOELMA

Stayed 1 night in May 2023

4/10 Poor

Henrique

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Desastroso atendimento
Inacreditável o atendimento em minha chegada, horrivel e desastroso. Cheguei ao hotel por volta de 18h para realizar o checkin, com muita pressa pois tinha compromissos agendados, quando a recepcao ao realizar o checkin mencionou que estavam sem toalhas. Como assim sem toalhas?! isso mesmo. Devido a um grupo (uma banda hospedada) as toalhas tinham acabado e tinham que esperar chegar da lavanderia que era em outra cidade, isso mesmo, outra cidade. Isso tudo mencionado pelos atendentes. Ainda me perguntaram se eu queria me hospedar. Alem de quererem me deixar sem toalhas de banho, queriam me deixar sem lugar pra ficar tambem. Desastroso!! Após alguns minutos pegaram toalhas em outros quartos e me entregaram. Nao apenas isso, quando entro no quarto, a cama estava sem roupa de cama, lençol, fronha dos travesseiros e cobertores. Mais uma vez tive que ir ate a recepção para providenciarem. O que me atrasou em todos meu compromissos. Muito decepcionado com o atendimento. Espero que a franquia tome as devidas providencias. Desastroso! Estrutura nova, porém equipe e logística horríveis!
Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Apr 2023

10/10 Excellent

Walter

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalações excelentes, próxima à BR, café da manhã muito bom e o único fato a lamentar é falta de garagem, só tem estacionamento na calçada mas, a hospedagem foi ótima
Stayed 1 night in Mar 2023

10/10 Excellent

Andre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Rubia Bortoni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muito bom
Stayed 1 night in Jan 2023