4/10 Poor
Lindsay
Traveled with family and small children
Jan 18, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Check in went well, lady at the desk was super friendly and informative. Warned about the smoke alarms on check in, which I found was weird until I discovered it’s because so many people smoke in their rooms.
Fire alarms were going off all night due to people smoking. They had an event booked in the hall, turns out our bedroom window was right at the smokers entrance so we had people standing at our window all night, which to say the least is not comforting when sleeping in an unfamiliar place.
Air conditioner in the room was broken, was scorching hot all night. Someone broke the windows at the pool so it was closed unexpectedly. There was a LOT of dog poop around the property, I looked like jack sparrow walking to my car dodging poop grenades.
Overall, probably wouldn’t return if in the area, experience wasn’t the best but I’m sure if the visitors respected the rules and didn’t smoke/cleaned up/ didn’t smash windows it would have been different.
Only wish is that the staff removed guests who broke policies to avoid disruption to the guests who are respecting the rules. Fire alarms really get the blood flowing when waking you from your slumber.
Lindsay
Stayed 1 night in Dec 2024