AC Hotel by Marriott New Orleans French Quarter

4.0 star property
Hotel with a 24-hour fitness center, a quick walk to Bourbon Street

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Photo gallery for AC Hotel by Marriott New Orleans French Quarter

View from property
Courtyard
Lobby lounge
Front of property - evening/night
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet friendly

Explore the area

Map
221 Carondelet St, New Orleans, LA, 70130
  • Bourbon Street
    ‪3 min walk‬
  • Caesars Superdome
    ‪13 min walk‬
  • National World War II Museum
    ‪17 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

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Room options

Room, 1 King Bed (Hearing Accessible)

  • 236.8 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, No Windows

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • 236.8 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • 240 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, No Windows (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 2 Double Beds

Room, 2 Double Beds, No Windows

  • Sleeps 2
  • 2 Double Beds

Room, 2 Double Beds

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 240 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, AC Hotel by Marriott New Orleans French Quarter is within a 5-minute walk of Bourbon Street and within 15 minutes of other popular attractions like Caesars Superdome. This 220-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Bourbon Street - 3 min walk - 0.2 miles
  • Caesars Superdome - 13 min walk - 0.7 miles
  • Jackson Square - 15 min walk - 0.8 miles
  • Ernest N. Morial Convention Center - 16 min walk - 0.9 miles
  • National World War II Museum - 17 min walk - 0.9 miles

Getting around

  • Carondelet at Gravier Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Lüke - ‬3 min walk
  • ‪Daisy Dukes Express - ‬2 min walk
  • ‪Gallier's Restaurant & Oyster Bar - ‬2 min walk
  • ‪W XYZ Bar - ‬2 min walk
  • ‪Streetcar Cafe - ‬2 min walk

About this property

AC Hotel by Marriott New Orleans French Quarter

Hotel with a 24-hour fitness center, a quick walk to Bourbon Street
AC Hotel by Marriott New Orleans French Quarter offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 47 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
47-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, coffee makers, and free newspapers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 47 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,196 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1871
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Tourism fee: USD 1.75

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 14 per person
  • Covered valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

Frequently asked questions

Is free cancellation available at AC Hotel by Marriott New Orleans French Quarter?

AC Hotel by Marriott New Orleans French Quarter provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at AC Hotel by Marriott New Orleans French Quarter?

As of Apr 25, 2025, prices found for a 1-night stay for 2 adults at AC Hotel by Marriott New Orleans French Quarter on May 5, 2025 start from $116.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around AC Hotel by Marriott New Orleans French Quarter?

This hotel is situated in New Orleans Central Business District, just steps from Canal Street and Bourbon Street, and within a short walk of Saenger Theatre. You'll also find Caesars New Orleans Casino and Caesars Superdome less than a mile away.

Will I be able to park at AC Hotel by Marriott New Orleans French Quarter?

Yes, covered valet parking is offered for USD 47 per night with in/out privileges.

Does AC Hotel by Marriott New Orleans French Quarter have a casino?

No, AC Hotel by Marriott New Orleans French Quarter doesn't have a casino.

Is there an indoor pool at AC Hotel by Marriott New Orleans French Quarter?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at AC Hotel by Marriott New Orleans French Quarter?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and Netflix as well as a bar.

Does AC Hotel by Marriott New Orleans French Quarter have a hot tub?

No, there isn't a spa tub at this hotel.

Does AC Hotel by Marriott New Orleans French Quarter feature a restaurant that includes a breakfast menu?

Yes, AC Hotel by Marriott New Orleans French Quarter serves buffet breakfast for a surcharge each morning at AC Kitchen.

Does AC Hotel by Marriott New Orleans French Quarter allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at AC Hotel by Marriott New Orleans French Quarter for a fee of USD 50 per accommodation, per night.

Are there connecting rooms at AC Hotel by Marriott New Orleans French Quarter?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to AC Hotel by Marriott New Orleans French Quarter?

The closest major airport to AC Hotel by Marriott New Orleans French Quarter is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15.1 mi away (28 minutes by car).

Are there rooms with balconies at AC Hotel by Marriott New Orleans French Quarter?

No, you won't find guestrooms with balconies at AC Hotel by Marriott New Orleans French Quarter.

Does AC Hotel by Marriott New Orleans French Quarter have a wedding venue on site?

Take advantage of the wedding venue at AC Hotel by Marriott New Orleans French Quarter if you plan to say "I do" during your trip.

AC Hotel by Marriott New Orleans French Quarter Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 499 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

diana, Chicago

Traveled with family
Disliked: Amenities, property conditions & facilities
The location is good but the hotel is not great. Based in the reviews, I was expecting a better hotel. This one is no more than 3 stars. The rooms are too small and not two queen beds, as advertised. They were full beds.
Stayed 5 nights in Mar 2025

6/10 Okay

Benjamin

Liked: Cleanliness
Staff charged us for morning coffee telling us “That’s why you have it in your room” and the coffee machines in the room are disgusting
Stayed 4 nights in Feb 2025

2/10 Terrible

Daniel

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Bad staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Ronny

Stayed 3 nights in Jan 2025

4/10 Poor

Ria

Liked: Cleanliness
Overpriced for what it was. Good location and nice staff. Daily room cleaning was poor. Didn’t clean up trash. There was no soap in the room. Not a 4 star hotel. More suited to be a 3 star.
Stayed 4 nights in Jan 2025

10/10 Excellent

Richard, Bullhead

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, small rooms. Terrible mattress
Stayed 1 night in Dec 2024

6/10 Okay

Kathleen

Traveled with group
Disliked: Amenities
Windows were filthy. Cobwebs in very high ceilings. Bar was not properly stocked on a Friday. The sidewalk immediately outside the front door is a safety hazard. The front door area near the valet reeks of smoke. It is very unpleasant. Receptionist I spoke with at front desk twice was rude. Lacked information on restaurants in the area. Spoke very softly. Seemed easily irritated. Mm We were on the 3rd floor and it was excessively noisy each night. I rated this hotel as average but it may be less than average given the room rate, location and rating I reviewed before booking. I will not recommend this hotel. I would not stay gere in the future.
Stayed 3 nights in Jan 2025

8/10 Good

Cella

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, convenient, walking distance to bourbon street
Stayed 2 nights in Jan 2025

10/10 Excellent

ALFREDO

Stayed 1 night in Jan 2025

10/10 Excellent

Teresa, Sherwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was fast. Friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Elaine

Stayed 1 night in Jan 2025

10/10 Excellent

Walshanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love that the property was waling distance to every place we wanted to go...i didn't like the fact that it was hard to reach front desk and that one of the supervisors came accused me of a complaint that i was reaching out to inform them of... but overall i love this place minus her

4/10 Poor

Margaret

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn't Stay Again

The hotel was in a good location near the French Quarter and the (paid) breakfast was good, but that's where the pros of our stay end. The hotel was run down, dingy, and smelled bad in the lobby and hallways. Most of the staff seemed disinterested in attending to guests. It's shocking that this hotel is associated with the Marriott brand.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Had a excellent experience
Stayed 2 nights in Jan 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service

NOT in the French Quarter or in expected condition

I booked this hotel because it advertised as in the French Quarter, but it it NOT. It is a block and a half away. I asked the front desk if it was safe for me to walk at night to the Quarter (which is why I wanted to be in the French Quarter), and they told me it is not, to take a taxi/uber. I will give a shout-out to the staff, which was exemplary in their handling of me losing my key and in helping me get a taxi to the airport. The room condition left much to be desired. The sink was stopped up and they didn't fix it when I asked. The sliding bathroom doors didn't slide open fully. The European breakfast felt sparce in a city of such rich food - I wouldn't recommend it for the $15. Neither, in fact, does the lady serving the breakfast - I heard her continually recommend nearby restaurants to customers.
Stayed 5 nights in Dec 2024

10/10 Excellent

Cherra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and celebrated my Birthday which was my 40th! My first time being in New Orleans and loved it
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything

This hotel is in a great location. The room was spacious, but a bit dark. The beds were comfortable. The staff is very friendly. I would stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cornelius

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great for the location. Can use some work but that can just be my taste as I’m a contractor. Very walkable to everything (The best part). Staff was very friendly and knowledgeable of different places to visit and eat.
Stayed 2 nights in Dec 2024

10/10 Excellent

Juliann

Stayed 1 night in Jan 2025

8/10 Good

Hasani J

Traveled with family
Location and cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Amber

Stayed 1 night in Dec 2024

8/10 Good

Alexandra, Bellevue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good points: Very convenient location. Nice gym. Breakfast host very friendly and helpful. The less good: Tired in areas (esp outdoor space). Room very dark even with all lights on. Front desk personnel varied from helpful to defensive. We had an issue with one of our two reservations. It was ultimately resolved by the manager but it took some time and it was quite stressful. Overall, recommended for the price and location but not perfect.
Stayed 3 nights in Dec 2024

8/10 Good

Kristen

Stayed 1 night in Dec 2024