AC Hotel by Marriott New Orleans French Quarter

4.0 star property
Hotel with a 24-hour fitness center, a quick walk to Bourbon Street

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for AC Hotel by Marriott New Orleans French Quarter

View from property
Front of property - evening/night
Lobby
Lobby lounge
Courtyard

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet friendly

Explore the area

Map
221 Carondelet St, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Bourbon Street
    ‪3 min walk‬
  • Saenger Theatre
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

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Room options

Room, 1 King Bed (Hearing Accessible)

  • 236.8 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, No Windows

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • 236.8 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • 240 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, No Windows (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 2 Double Beds

Room, 2 Double Beds, No Windows

  • Sleeps 2
  • 2 Double Beds

Room, 2 Double Beds

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 240 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

New Orleans

Located in New Orleans Central Business District, AC Hotel by Marriott New Orleans French Quarter is within a 5-minute walk of Bourbon Street and within 15 minutes of other popular attractions like Caesars Superdome. This 220-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Bourbon Street - 3 min walk
  • Caesars Superdome - 13 min walk
  • Jackson Square - 15 min walk
  • Ernest N. Morial Convention Center - 16 min walk
  • National World War II Museum - 17 min walk

Getting around

  • Carondelet at Gravier Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Lüke - ‬3 min walk
  • ‪Daisy Dukes Express - ‬2 min walk
  • ‪Gallier's Restaurant & Oyster Bar - ‬2 min walk
  • ‪W XYZ Bar - ‬2 min walk
  • ‪Streetcar Cafe - ‬2 min walk

About this property

AC Hotel by Marriott New Orleans French Quarter

Hotel with a 24-hour fitness center, a quick walk to Bourbon Street
AC Hotel by Marriott New Orleans French Quarter offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 47 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
47-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, coffee makers, and free newspapers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 47 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,196 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1871
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Tourism fee: USD 1.75

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 14 per person
  • Covered valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

Frequently asked questions

Is free cancellation available at AC Hotel by Marriott New Orleans French Quarter?

AC Hotel by Marriott New Orleans French Quarter provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at AC Hotel by Marriott New Orleans French Quarter?

As of Jan 23, 2025, prices found for a 1-night stay for 2 adults at AC Hotel by Marriott New Orleans French Quarter on Jan 26, 2025 start from $161.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around AC Hotel by Marriott New Orleans French Quarter?

This hotel is situated in New Orleans Central Business District, just steps from Canal Street and Bourbon Street. You'll also find Caesars New Orleans Casino and Caesars Superdome less than a mile away.

Is there parking available at AC Hotel by Marriott New Orleans French Quarter?

Yes, covered valet parking is offered for USD 47 per night with in/out privileges.

Does AC Hotel by Marriott New Orleans French Quarter have a casino?

No, AC Hotel by Marriott New Orleans French Quarter doesn't have a casino.

Is there an indoor pool at AC Hotel by Marriott New Orleans French Quarter?

No, there is no indoor pool at this hotel.

What do couples enjoy most about AC Hotel by Marriott New Orleans French Quarter?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and Netflix as well as a bar.

Does AC Hotel by Marriott New Orleans French Quarter have a hot tub?

No, there isn't a spa tub at this hotel.

Does AC Hotel by Marriott New Orleans French Quarter feature a restaurant that includes a breakfast menu?

Yes, AC Hotel by Marriott New Orleans French Quarter serves buffet breakfast for a surcharge each morning at AC Kitchen.

Does AC Hotel by Marriott New Orleans French Quarter allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at AC Hotel by Marriott New Orleans French Quarter for a fee of USD 50 per accommodation, per night.

Does AC Hotel by Marriott New Orleans French Quarter have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to AC Hotel by Marriott New Orleans French Quarter?

The closest major airport to AC Hotel by Marriott New Orleans French Quarter is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15.1 mi away (28 minutes by car).

Can I book a room with a balcony at AC Hotel by Marriott New Orleans French Quarter?

No, there aren't any guestrooms with balconies at AC Hotel by Marriott New Orleans French Quarter.

Does AC Hotel by Marriott New Orleans French Quarter have a wedding venue on site?

Take advantage of the wedding venue at AC Hotel by Marriott New Orleans French Quarter if you plan to say "I do" during your trip.

AC Hotel by Marriott New Orleans French Quarter Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 500 out of 1003 reviews" "
Rating 8 - Good. 267 out of 1003 reviews" "
Rating 6 - Okay. 134 out of 1003 reviews" "
Rating 4 - Poor. 53 out of 1003 reviews" "
Rating 2 - Terrible. 49 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute worst staff I have ever encountered at a hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Milton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
While in your room you can hear everything in the hall, the rooms on either side. Not quiet at all!!!
Stayed 4 nights in Oct 2024

8/10 Good

Jill

Stayed 2 nights in Oct 2024

10/10 Excellent

Natalie

Stayed 2 nights in Oct 2024

8/10 Good

Masha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel. Small room but we didn't need anything fancy. Good housekeeping.
Stayed 4 nights in Oct 2024

6/10 Okay

Alanna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No thanks
I suppose I was naive when I thought booking a higher rated hotel would result in better service. Joke's on me! We arrived at 5:30. Check in is at 4. Our room wasn't ready. Not a huge deal. They said it would be half an hour later, so we sat in the lounge to wait. Our room wasn't ready until nearly TWO HOURS LATER! With New Orleans being the ultimate destination of our road trip, that is a two hour loss of exploration time. The people at the desk laughed at us for our frustration and were very condescending, making our first impression of New Orleans incredibly negative. When we finally got into our room it was fine. Not awesome. I paid for the large King so we would have two city views. Do not be fooled by the words "French Quarter" in the title of this hotel. It is not, in fact, in the French Quarter, and you do not, in fact, see the charming views of the Quarter from any window. The room did not have a dresser so we stored our clothes in piles on the floor (???!!!) and the bathroom door was sliding frosted glass that did not lock (???!!!). The bed was just okay. We could feel (and hear) bed springs. It was nice that we could log into our own Netflix on the room TV. It was clean. The towels were big. The required valet parking was very expensive. We were in walking distance of Bourbon Street which was awesome, and we could easily catch the street car from where we were. Ultimately, New Orleans was amazing - this hotel was the only bad thing I have to say about it.
Stayed 3 nights in Oct 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Macia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Kelly

Stayed 2 nights in Oct 2024

8/10 Good

Aesha

Stayed 3 nights in Sep 2024

8/10 Good

Cassandra

It was nice, good location, tour credit is not included though.
Stayed 4 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very upscale and beautiful touches
Stayed 1 night in Oct 2024

10/10 Excellent

Antoine M

Stayed 1 night in Jul 2024

10/10 Excellent

Ariana

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

George

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place other than parking couldn’t complain.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jared

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Carmen

Traveled with partner
Liked: Property conditions & facilities
Trip was amazing! Do all your research.
Stayed 2 nights in Sep 2024

10/10 Excellent

Erik

Liked: Property conditions & facilities
Great stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Taylor

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
We loved our room. The high ceilings and fun layout definitely make you know you are in the city. Being right down the street from Bourbon was awesome. We could literally walk out of the lobby and there we were . But the staff were a bit dry and not very helpful. Check in took a lot longer than necessary because of understaffing
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
The room was dirty and in need of repair and major TLC. There was hair in the sink and shower. There were smudges on the bathroom counters that I wiped off. The flooring was coming up and we tripped on it a few times. This was a quick one night trip and we were exhausted or I would have raised a fuss. Needless to say we were very disappointed and won’t be back.
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was run down. Needs several upgrades. Staff was not friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Great location a 2 min walk to bourbon street
Stayed 3 nights in Sep 2024