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Hotel Costaustralis

3.5 star property
Boardwalk/promenade hotel with free breakfast and a 24-hour business center

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Photo gallery for Hotel Costaustralis

Meeting facility
Front of property
Front of property
Superior Triple Room, Sea View | Premium bedding, down comforters, in-room safe, laptop workspace
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
Pedro Montt 262, Natales, Magallanes, 6160000
  • Última Esperanza Fjord
    ‪1 min walk‬
  • Costanera
    ‪1 min walk‬
  • History Museum
    ‪5 min walk‬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ‪9 min drive‬

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Room options

View all photos for Standard Twin Room

Premium bedding, down comforters, in-room safe, laptop workspace

Standard Twin Room

  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Sea View

Superior Triple Room, Sea View | Premium bedding, down comforters, in-room safe, laptop workspace

Superior Triple Room, Sea View

  • 366 sq ft
  • Sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Twin Room, Sea View

Premium bedding, down comforters, in-room safe, laptop workspace

Superior Twin Room, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room

  • Sleeps 4
  • 2 Queen Beds and 2 Large Twin Beds

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View | Premium bedding, down comforters, in-room safe, laptop workspace

Superior Double Room, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Suite

  • Sea view
  • Sleeps 3
  • 1 King Bed

Standard Single Room

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room Superior With Sea View

Premium bedding, down comforters, in-room safe, laptop workspace

Triple Room Superior With Sea View

  • Sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Standard With Street View

Premium bedding, down comforters, in-room safe, laptop workspace

Double Room Standard With Street View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Superior With Sea View

Premium bedding, down comforters, in-room safe, laptop workspace

Double Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Puerto Natales

Hotel Costaustralis places you next to Última Esperanza Fjord and Costanera. This 110-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour business center.

What's nearby

  • Costanera - 1 min walk
  • Puerto Natales Casino - 5 min walk
  • Plaza de Armas - 9 min walk
  • Cueva del Milodon - 10 min walk
  • Mirador Cerro Dorotea - 16 min walk

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive

Restaurants

  • ‪La Disquería Natales - ‬5 min walk
  • ‪El Bote - ‬7 min walk
  • ‪Pampa Restobar - ‬6 min walk
  • ‪Masay Pizza & Sandwich - ‬7 min walk
  • ‪Cafe Kau - ‬5 min walk

About this property

Hotel Costaustralis

Boardwalk/promenade hotel with free breakfast and a 24-hour business center
At Hotel Costaustralis, guests have access to free WiFi in public areas, a 24-hour business center, and free use of bicycles. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.
LED TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and down comforters, and bathrooms offer rainfall showers and hair dryers. Other standard amenities include safes, phones, and wardrobes or closets.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • On the boardwalk/promenade

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Costaustralis
Costaustralis Hotel
Costaustralis Puerto Natales
Hotel Costaustralis
Hotel Costaustralis Puerto Natales
Costa Australis Puerto Natales
Hotel Costaustralis Puerto Natales, Aisen Region, Chile
Hotel Costaustralis Natales
Costaustralis Natales
Hotel Costaustralis Puerto Natales
Hotel Costaustralis Hotel
Hotel Costaustralis Natales
Hotel Costaustralis Hotel Natales

Frequently asked questions

What's there to do around Hotel Costaustralis?

Located steps from Costanera, this hotel is in Natales, and within a 10-minute walk of Puerto Natales Casino and Plaza de Armas. You'll also find Mirador Cerro Dorotea and Cueva del Milodon less than a mile away.

Is parking available on site at Hotel Costaustralis?

Yes, self parking is offered for free at the hotel.

Does Hotel Costaustralis feature a casino at the property?

No, Hotel Costaustralis doesn't have a casino.

Will I find an indoor pool at Hotel Costaustralis?

No, there is no indoor pool at this hotel.

Is Hotel Costaustralis a good place to stay for couples?

Couples will appreciate amenities at this hotel, including premium bedding and a rainfall showerhead in each guestroom with some featuring sea views.

Does Hotel Costaustralis have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Costaustralis have a restaurant that serves breakfast?

Yes, Hotel Costaustralis serves free buffet breakfast each morning from its restaurant.

Will Hotel Costaustralis allow pets to stay for free?

No, pets aren't allowed at Hotel Costaustralis.

Does Hotel Costaustralis have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Costaustralis?

The closest major airport to Hotel Costaustralis is Puerto Natales (PNT-Teniente J. Gallardo), which is 5.6 mi away (9 minutes by car).

Are there rooms with balconies that I can book at Hotel Costaustralis?

No, at Hotel Costaustralis, there aren't any guestrooms that list a balcony.

Hotel Costaustralis Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 272 out of 458 reviews
Rating 8 - Good. 121 out of 458 reviews
Rating 6 - Okay. 31 out of 458 reviews
Rating 4 - Poor. 16 out of 458 reviews
Rating 2 - Terrible. 18 out of 458 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Zbigniew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are good, especially the ones with the mountain view. The exterior of the building needs updating.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with awesome landscaping views!
Stayed 1 night in Nov 2024

8/10 Good

paulina, Cabo San Lucas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very convenient!
Stayed 2 nights in Oct 2024

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Classical style hotel in front of lake
Stayed 3 nights in Oct 2024

8/10 Good

Lela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall. Staff was very friendly and helpful. Street noise was the only real issue.
Stayed 3 nights in Oct 2024

8/10 Good

Lynda

Convenient location within easy walking distance to restaurants, tour operators and shopping. Hotel interior nicely updated, staff informative and helpful. Guest voices and suitcase wheeling echo through the floor hallways due to hard floor surfaces and nothing to dampen the noise. Dining room chairs need replacing or repair to prevent wobbling like a rocking chair when sat upon. In the lounge use the couches, small chairs are uncomfortable. Bar service in lounge will only serve what is on the limited bar menu, declining requests to make a basic highball.
Stayed 2 nights in Oct 2024

8/10 Good

Roxy

Stayed 3 nights in Oct 2024

10/10 Excellent

Josue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent stuff. Good customer service
Stayed 3 nights in Oct 2024

10/10 Excellent

Rolando

Stayed 2 nights in Sep 2024

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

ZIHAO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right next to the sea. It is a great option if you want a view. It is a few blocks away from shops and restaurants, so better drive here.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Hall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kayla

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay in the cabanas. It was nice to feel tucked away from everything while still being walking distance to the main hotel and amenities. The people working at the hotel were super kind and helpful in planning excursions, especially Juan Carlos who helped us plan a fun few days in the area. He had great insight and recommendations and we appreciated all of his help!
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go back!
Lovely hotel, great location.
Stayed 2 nights in Jul 2024

2/10 Terrible

Denys

Stayed 2 nights in Jul 2024

10/10 Excellent

Christos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely decorated and warm room! Nice lake view!
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Carmen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super customer service, great stay :)
Staff went above and beyond for us during our stay, they even re-arranged our dates last minute when our flight was cancelled without any hassle and made sure we got breakfast before our early morning departure for our Torres del Paine tour. Breakfast was delicious with lots of fruit, bread and egg options. Our room was so cosy and comfortable with incredible ocean and mountain views. Highly recommend :)
Stayed 2 nights in May 2024

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. The only complaint is that the beds were a little soft, but that is a personal preference.
Stayed 3 nights in May 2024

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in every way. Staff incredibly helpful and kind.
Stayed 3 nights in May 2024

10/10 Excellent

Buck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality stay. Best location and view.
Stayed 2 nights in May 2024

10/10 Excellent

Julio

Stayed 1 night in Apr 2024

10/10 Excellent

Julio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Real nice, friendly staff
Stayed 1 night in Apr 2024