8/10 Good
Jeremy
Traveled with family and small children
Mar 21, 2025
Liked: Cleanliness
While the property itself is beautiful, we did not have the best experience at Whispering Seas renting with Melanie. We arrived to the condo and the security guard insisted we provide the exact condo number. We provided all of the information Orbitz provided us and there was a lot of confusion. Finally, he made a phone call and the owner of the condo didn't even know we were checking in. She had the wrong date and had not sent any check in instructions whatsoever. The condo was clean, well decorated, and very comfortable. However, there were no instructions and the hot water heater and oven were not turned on. For more than a day, we didn't have hot water and Melanie did not reply to our concern. On the second day, the main entry keypad locked us out and delayed our family from enjoying our vacation again. Lastly, we had problems with the washing machine during our stay and one of the pools was green and covered with slimy algae. There were no signs to indicate it was closed or unsafe. This property has tons of potential, but the owner clearly is not ready to host guests and has very poor communication. I would not recommend staying in this particular unit at Whispering Seas.
Jeremy
Stayed 3 nights in Mar 2025