SureStay Plus by Best Western Mobile I-65 in Mobile

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Hotel in Mobile with a fitness center and a 24-hour business center

Choose dates to view prices

Where to?

Dates

April 2025

May 2025

Desk, laptop workspace, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Popular amenities

Breakfast available
Gym
Housekeeping
24/7 front desk
Laundry
Air conditioning

Explore the area

180 W Interstate 65 Service Rd S, Mobile, AL, 36608

Dauphin Street
‪14 min walk‬
Spring Hill College
‪15 min walk‬
University of South Alabama
‪6 min drive‬
Mobile, AL (MOB-Mobile Regional)
‪20 min drive‬

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Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4
2 Queen Beds

About the neighborhood

Mobile

SureStay Plus by Best Western Mobile I-65 is a short stroll from Dauphin Street and Spring Hill College. This 94-room hotel has free in-room WiFi, free self parking, and a gym.

What's nearby

Dauphin Street - 14 min walk - 0.8 miles
Spring Hill College - 15 min walk - 0.8 miles
Hank Aaron Stadium - 6 min drive - 3.6 miles
University of South Alabama - 6 min drive - 3.6 miles
Mobile Cruise Terminal - 11 min drive - 6.4 miles

Getting around

Mobile, AL (BFM-Downtown Airport) - 10 min drive

Restaurants

‪Raising Cane's Chicken Fingers - ‬18 min walk
‪McDonald's - ‬20 min walk
‪Briquettes Steakhouse - ‬2 min drive
‪McDonald's - ‬2 min drive
‪BJ's Restaurant & Brewhouse - ‬18 min walk

About this property

SureStay Plus by Best Western Mobile I-65

Hotel in Mobile with a fitness center and a 24-hour business center

SureStay Plus by Best Western Mobile I-65 features a gym, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The 24-hour front desk has staff always at the ready. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.

Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free local calls.

Recreational amenities at the hotel include a fitness center.

Languages

English

Similar properties

Pool
Breakfast included
Parking included
Free WiFi

includes taxes & fees

$58 per night

Apr 29 - Apr 30

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily self-serve breakfast available 6:00 AM to 9:00 AM for a fee
Coffee and tea in common areas

Things to do

Gym
TV in common areas

Family friendly

In-room microwave
Laundry facilities
Mini-fridge

Conveniences

24-hour front desk
Laundry facilities
Vending machine

Guest services

Housekeeping (daily)

Business services

24-hour business center
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
7 accessible parking spaces
Assistive listening devices
Braille/raised signage
Elevator (48 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk (36 inches high)
Wheelchair-accessible van parking

1 building
3 floors
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Mini-fridge

Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Heating
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Children and extra beds

Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Mobile

Comfort Inn Mobile

Surestay Plus By Mobile I 65

Comfort Inn I 65 at Airport Blvd

SureStay Plus by Best Western Mobile I 65

SureStay Plus by Best Western Mobile I-65 Hotel

SureStay Plus by Best Western Mobile I-65 Mobile

SureStay Plus by Best Western Mobile I-65 Hotel Mobile

Frequently asked questions

What is there to do around SureStay Plus by Best Western Mobile I-65?

This hotel is located in Mobile within a short 14-minute walk of Dauphin Street. You'll also find Hank Aaron Stadium and Bragg-Mitchell Mansion within a short drive.

How much does it cost to stay at SureStay Plus by Best Western Mobile I-65?

As of Apr 23, 2025, prices found for a 1-night stay for 2 adults at SureStay Plus by Best Western Mobile I-65 on Apr 27, 2025 start from $58.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay Plus by Best Western Mobile I-65?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does SureStay Plus by Best Western Mobile I-65 feature a casino?

No, SureStay Plus by Best Western Mobile I-65 doesn't have a casino.

Is there an indoor pool at SureStay Plus by Best Western Mobile I-65?

No, there is no indoor pool at this hotel.

Does SureStay Plus by Best Western Mobile I-65 have a hot tub?

No, there isn't a spa tub at this hotel.

Does SureStay Plus by Best Western Mobile I-65 have a restaurant that serves breakfast?

SureStay Plus by Best Western Mobile I-65 offers self-serve breakfast each morning for a surcharge though there is no restaurant.

Does SureStay Plus by Best Western Mobile I-65 allow pets to stay free of charge?

No, pets aren't allowed at SureStay Plus by Best Western Mobile I-65.

Does SureStay Plus by Best Western Mobile I-65 have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from SureStay Plus by Best Western Mobile I-65?

The closest major airport to SureStay Plus by Best Western Mobile I-65 is Mobile, AL (BFM-Downtown Airport), which is 7.9 mi away (10 minutes by car). Another top airport is Mobile Regional Airport (MOB), which is located 7.9 mi away (20-minute drive).

Can I book a room with a balcony at SureStay Plus by Best Western Mobile I-65?

No, at SureStay Plus by Best Western Mobile I-65, there aren't any guestrooms that list a balcony.

SureStay Plus by Best Western Mobile I-65 Reviews

6.8

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

8/10 Good

Timothy

Jan 21, 2025

Liked: Staff & service

Disliked: Amenities

Pretty nice rooms, some updateing has been done. Comfortable beds, the first room they gave me did not have a refrigerator, new room I was given did not have a glass bottom in microwave. Not bad, Seen Worse.

Stayed 4 nights in Jan 2025

2/10 Terrible

Ireonna

Business traveler

Jan 18, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

I like that it was quiet and I don’t like the stay

Stayed 1 night in Jan 2025

8/10 Good

Yassir

Jan 17, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Jan 2025

2/10 Terrible

Marrius

Jan 15, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Tyler

Traveled with family and small children

Jan 8, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Mini fridge was leaking soaking the entire carpet floor, only sheets on the bed (they had no blankets or real pillows) microwave didn’t have glass plate inside to be able to cook food, they had no shampoo/conditioner. The manager Serina refused to give me my deposit bc I left two dollar general bags of trash by the door bc I didn’t have trash bags or a trash can and the man who was working night shift told us to sit it by the room door. The manager also refused to let me back into my room for the last few hours of my stay to the point I had to call the police and corporate to be able to get back into my room. I took pictures of the CLEAN room. I will NEVER stay here again. That woman shouldn’t have a job after how unprofessional and nasty she acted today.

Stayed 1 night in Jan 2025

8/10 Good

Aurelia

Jan 7, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Dec 2024

4/10 Poor

John, Batavia

Jan 7, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

They had to move me to 3 different rooms to get me one with a working TV. No cups in room. Rusty fixtures. Broken microwave.

Stayed 1 night in Jan 2025

10/10 Excellent

Freddy

Business traveler, Traveled with partner

Jan 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and comfortable

Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Jan 3, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Pamala

Traveled with group

Jan 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rest room

There was only one trash can in the entire studio room.

Stayed 1 night in Dec 2024

2/10 Terrible

Shahi

Traveled with family

Jan 2, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Experience!!

Horrible Experience. Me and my family have changed 3 rooms during our 2 days stay due to several issues. Rm 209 door latch was broken, Rm 206 clogged toilet, Rm 205 had no fridge and the smoke alarm was buzzing continuously. No maintenance team on the property to resolve any of these issues. There was hardly anything for breakfast, only cereal and milk. Dining floor was very unclean. Front Desk very hostile and couldn't provide any assistance.

Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Jan 1, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Don't stay

Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Jan 1, 2025

Stayed 1 night in Dec 2024

4/10 Poor

Kathleen

Traveled with family

Dec 24, 2024

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service, amenities

In staying in this hotel I initially started with a couple days and wound up staying a week, management gave nothing but excuses Everytime I complained about the issues. They only offered to take a couple dollars a night off my stay with in my opinion was horrible customer service. They didn't have no clean towels for days . Housekeeping refused to clean my room even tho I complained and asked it still didn't get done. Breakfast went from a few things to only coffee.. and when breakfast was served it be cereal no milk, moldy bread no butter or jam, no juice no nothing no fruit or anything by the 5th day it was down to cofee only ...staff was rude and didn't care.Claimed they only cleaned rooms people checked out of. Had to continuously bother them to try and get clean towels and my room cleaned and still didn't get very far. Although the property and rooms are nice the service is horrible they don't even compensate for the troubles they cause you for not providing what they advertise. The third floor smelled strongly of weed reported management did nothing.This hotel needs to be restaffed. The hotel manager isn't listened to and allows her employees to disrespect her in front of guests and they tell her no they ain't doing nothing. And she allowed it to happen in front of me. I was amazed. If the manager doesn't have her role in place it shows why the rest of the employees act like they do cause she allows it.Summer was nice but as a manager, her employees don't respect her.

Stayed 3 nights in Dec 2024

10/10 Excellent

Jean

Dec 23, 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

Antoine

Dec 21, 2024

Liked: Cleanliness

Stayed 1 night in Dec 2024

2/10 Terrible

John

Business traveler

Dec 20, 2024

Disliked: Amenities, property conditions & facilities

Breakfast was always half way put together and never ready by posted time,I filled my trash can in the room in 3 days so they just removed the can from room instead of changing the bag. Second day in the room all bath towels were removed including the clean towels. The bed had no comforter just a thin bed sheet. Horrible stay.

Stayed 5 nights in Dec 2024