4/10 Poor
james
Business traveler
Sep 26, 2024
Disliked: Staff & service, amenities, property conditions & facilities
First, after coordinating an early check in with the front desk, they charged me $25 for checking in 2.5 hours early. No mention previous; I find that pretty grubby. More importantly, the wifi was atrocious; I had better luck with my own cell data for business apps. My door, when released didn't lock by itself; I thought that was at least a requirement. If not, it should be for security sake; every other property I've been at of any repute does have that. The gym facility was woefully uncared for and didn't have the equipment shown in the photo. The overall appearance of the hotel was run down and not well cared for. The front desk staff was accommodating to a degree...but not overtly so.
Overall, I literally chose this facility based on the early check in and the gym. To say that the entire experience was very disappointing would be very accurate; wish I had chosen a different hotel.
james
Stayed 1 night in Sep 2024