Sheraton San Jose Hotel

3.5 star property
Suburban hotel with a fitness center and a 24-hour business center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sheraton San Jose Hotel

Outdoor pool
Suite, 1 Bedroom, Balcony | Premium bedding, pillowtop beds, in-room safe, blackout drapes
Outdoor pool
Exterior
Lobby lounge

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Parking available
    Parking available

Explore the area

Map
1801 Barber Ln, Milpitas, CA, 95035
  • Silicon Valley University
    4 min drive
  • Great Mall of the Bay Area
    4 min drive
  • Cisco Systems Corporate Headquarters
    5 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    10 min drive

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Room options

Suite, 1 Bedroom, Balcony

  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • City view
  • Sleeps 5
  • 2 Queen Beds

Presidential Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Club Room, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Club Room, 2 Queen Beds, Balcony

  • Sleeps 5
  • 2 Queen Beds

Club Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Milpitas

Located 1.8 mi (2.8 km) from Great Mall of the Bay Area, Sheraton San Jose Hotel is within a 10-minute drive of other popular attractions like Levi's Stadium. This 229-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, a gym, and a 24-hour business center.

What's nearby

  • Great Mall of the Bay Area - 4 min drive
  • Levi's Stadium - 7 min drive
  • SAP Center at San Jose - 8 min drive
  • San Jose Convention Center - 9 min drive
  • San Jose State University - 9 min drive

Getting around

  • I-880 Station - 2 min drive
  • San Jose College Park Station - 7 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive

Restaurants

  • ‪Jollibee - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Olive Garden - ‬4 min drive
  • ‪Andersen Bakery - ‬4 min drive
  • ‪Auntie Anne's - ‬4 min drive

About this property

Sheraton San Jose Hotel

Suburban hotel with a fitness center and a 24-hour business center
Guests staying at Sheraton San Jose Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 15.00 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 40-inch Smart TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Late check-in subject to availability
Late check-in fee: USD 75
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation, per stay
  • Dogs only
  • 1 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 75 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-in fee: USD 75
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton San Jose
San Jose Sheraton
San Jose Sheraton Hotel
Sheraton Hotel San Jose
Sheraton San Jose
Sheraton San Jose Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Milpitas
Milpitas Sheraton
Sheraton Milpitas
Sheraton San Jose Hotel Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Hotel Hotel Milpitas

Frequently asked questions

Are free cancellation options available at Sheraton San Jose Hotel?

Sheraton San Jose Hotel offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton San Jose Hotel?

As of Nov 13, 2024, prices found for a 1-night stay for 2 adults at Sheraton San Jose Hotel on Nov 23, 2024 start from $118.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Sheraton San Jose Hotel?

This hotel is located in Milpitas, close to Levi's Stadium, SAP Center at San Jose, and Great Mall of the Bay Area. You'll also find Intel Museum and BAPS Shri Swaminarayan Mandir within a short drive.

Is there parking available at Sheraton San Jose Hotel?

Yes, parking is offered for USD 15.00 per day. Though parking is available on request, accessible parking is also available.

Does Sheraton San Jose Hotel include a casino?

No, Sheraton San Jose Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton San Jose Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What amenities will couples enjoy at Sheraton San Jose Hotel?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a smart TV as well as a bar.

Are there hot tubs at Sheraton San Jose Hotel?

No, this hotel doesn't have a spa tub.

Does Sheraton San Jose Hotel have a restaurant with a breakfast menu?

Yes, Sheraton San Jose Hotel serves breakfast for a surcharge from its cafe.

Will Sheraton San Jose Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Sheraton San Jose Hotel for a fee of USD 150.00 per accommodation, per stay.

Are there connecting rooms at Sheraton San Jose Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Sheraton San Jose Hotel?

The closest major airport to Sheraton San Jose Hotel is Norman Y. Mineta San Jose Intl. Airport (SJC), which is 4.8 mi away (10 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 23.4 mi away (32-minute drive).

Are there rooms with balconies that I can book at Sheraton San Jose Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain or city views.

Reviews

8.2

Very Good

Rating 10 - Excellent. 513 out of 1001 reviews" "
Rating 8 - Good. 230 out of 1001 reviews" "
Rating 6 - Okay. 110 out of 1001 reviews" "
Rating 4 - Poor. 77 out of 1001 reviews" "
Rating 2 - Terrible. 71 out of 1001 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

STEVEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice. The staff was even better. Visiting for the game, the location was very convient for everything.
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Service was far below the reputation Sheraton hotels have been enjoying
Stayed 4 nights in Aug 2024

4/10 Poor

Shoua

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worst place to stay… We won’t be staying here again. Our room was filthy and dirty. The bedsheets had stains, towels had stains and even the pull out bed had crumbs and stains. Our fridge had like juice stains on the bottom and it didn’t even work.
Stayed 1 night in Aug 2024

4/10 Poor

Jason

Business traveler
Stayed 1 night in Aug 2024

10/10 Excellent

Geet

Stayed 1 night in Aug 2024

4/10 Poor

Kausar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no refrigerator or microwave except coffee maker which had only two sugar sachets and two creamers. Next day I had to ask cleaning lady to give me extra sugar sachets and creamer. Ice machine was broken,I had to go to third floor to get ice. Carpet in room was dirty and stains were visible. Bath tub had mold.
Stayed 2 nights in Aug 2024

8/10 Good

Donald Dan Young

Business traveler
Liked: Cleanliness, staff & service, room comfort
Sheraton so outdated. What happened?
The price for the hotel is too expensive especially when the hotel looks so outdated. They don't maintain the luxury feel anymore. It's so dark in the parking lot because of broken street parking lights, even inside the hotel, there are a lot of burned-out light bulbs. The bathroom is so outdated. My generous 4-star was just because the front desk lady who helped me was very friendly and accommodating, other than that I would have given this hotel a lower rating.
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
A bit outdated but overall pleasant stay
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ferdelina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Jul 2024

10/10 Excellent

Mohammad Sohrab

Stayed 1 night in Jul 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
A bit outdated but clean, confortable and accommodating.
Stayed 1 night in Jul 2024

10/10 Excellent

Sophorn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Jul 2024

4/10 Poor

Devin

Liked: Staff & service, room comfort
Disliked: Cleanliness
Not clean
The garbage cans were full from previous occupants and partially eaten food was left in refrigerator. Room was nice a big, but lack of housekeeping makes you wonder how clean everything else was…
Stayed 1 night in Jul 2024

6/10 Okay

Douglas

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Pleasant Stay
I arrived late, but my room was real nice and cozy. I found it very clean and comfortable. The hotel grounds and pool were all very nice too.
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Stayed 1 night in Jul 2024

2/10 Terrible

Norman

Stayed 2 nights in Jun 2023

4/10 Poor

Daisy

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
I am truly unhappy with my stay at the Sheraton, I will be calling tomorrow for a refund. The hotel landscape was nothing like the pictures. It looks like there hasn’t been maintenance done in a long time with bird poop leaves/ brush everywhere. The outside tables were dusty and had bird poop and the chair seats were ripped. The shower and sink would not drain in our room, there was no soaps in the bathroom, no mugs for the coffee. I planned this ahead of a 7 hour drive so it was a bummer to not be able to enjoy the pool with my mother who requires safe seating. Service was great though.
Stayed 1 night in Jul 2024

6/10 Okay

Laura

I was cold, the blankets were old and thin. The sink faucets were not working properly. It was very frustrating!
Stayed 9 nights in Jun 2024

10/10 Excellent

Glaiza

Stayed 2 nights in Jul 2024

4/10 Poor

Tran

Traveled with partner
Disliked: Amenities, property conditions & facilities
Can’t use tv, everything looks old and dirty
Stayed 1 night in Jul 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service
The property was nice and well kept, but the location was terrible. Nothing to do.
Stayed 2 nights in Jul 2024

10/10 Excellent

Isabella

Stayed 1 night in Jun 2024

2/10 Terrible

RUTH

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Will never stay here again. Dirty carpets, toilet has mildew, carpet is super dirty.
Stayed 3 nights in Jun 2024