4/10 Poor
Christina P.
Mar 12, 2025
Disliked: Cleanliness
Prop Mgr harassed us over last tenants belongings, exposed nails in cabinets, old, dirty bedding
I started receiving calls at 9am the day of check in from the manager asking when we planned to check in. Check in is listed at 3pm, so that’s what we planned. He asked if we could wait until after 5pm because the people before us left their belongings and they worked until 5pm. He said he was trying to figure out how to get their belongs out of the house, (not our problem and we shouldn't have been bothered with it) and might need more time. He asked me to text him when we were on our way. I did, and he said it had been cleaned and was ready. Then, he hounded me as I was arriving about clothes that were left there. He asked me to check every closet while I was on the phone with him to verify the clothes were not left behind. He then said "well then I am going to have to fire my cleaning ladies". I looked and looked, nothing was in the closet. He hung up. Then he sent me several text messages while I was cooking dinner. Because I didn't immediately respond, he called me. He said "I've been texting you. I need the clothes out of the front room, they are on their way to get them" again, not my problem! I was trying to be nice, it got out of control! We found them in the front dresser, not closet. He sent me a list and expected me to verify everything was there, that his cleaners lives depended on it?! What I found the clothes he wanted, and he asked me to put them on the porch, where our children were sitting, for the strangers to come pick them up. So unprofessional!
Christina P.
Stayed 2 nights in Mar 2025