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Orchid House Polanco

4.0 star property
Adults-only Mexico City hotel in Polanco with free breakfast
VIP Access

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Photo gallery for Orchid House Polanco

Hallway
Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Hallway
Terrace/patio
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Spa
  • Parking available
  • Housekeeping
  • Air conditioning

Explore the area

Map
76 Campos Elíseos Polanco V Sección, Mexico City, CDMX, 11560
  • Avenida Presidente Masaryk
    ‪1 min walk‬
  • National Museum of Anthropology
    ‪9 min walk‬
  • Parque Zoologico de Chapultepec
    ‪11 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬
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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Bathtub

Superior Suite, 1 King Bed, Bathtub | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior Suite, 1 King Bed, Bathtub

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 King Bed, Bathtub

Master Suite, 1 King Bed, Bathtub | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Master Suite, 1 King Bed, Bathtub

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Room, 2 Queen Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

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9.6 out of 10, Exceptional, (416)
The price is $282
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$338 total
includes taxes & fees
Feb 21 - Feb 22
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About the neighborhood

Mexico City

Located in Polanco within a short walk of Paseo de la Reforma, Orchid House Polanco is within a mile (2 km) of other popular sights such as Chapultepec Park. This 17-room, 4-star hotel welcomes guests with free breakfast, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Paseo de la Reforma - 13 min walk
  • Auditorio Nacional - 18 min walk
  • Chapultepec Park - 18 min walk
  • Angel of Independence Monument - 3 min drive
  • World Trade Center Mexico City - 6 min drive

Getting around

  • Polanco Station - 11 min walk
  • Mexico City Buenavista Station - 17 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Tierra Garat - ‬3 min walk
  • ‪El Califa - ‬2 min walk
  • ‪CABANNA Restaurant - ‬2 min walk
  • ‪Puerto Madero - ‬2 min walk
  • ‪Ojo de Agua - ‬4 min walk

About this property

Orchid House Polanco

Adults-only Mexico City hotel in Polanco with free breakfast
Guests of Orchid House Polanco enjoy a rooftop terrace, free WiFi in public areas, and spa services. If you drive, self parking is USD 7.15 per day, or you can take advantage of the airport shuttle (available 24 hours) for USD 80 per vehicle one-way. Front-desk staff can assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this adults-only hotel include free newspapers, a terrace, and a garden.
Guests can expect to find free WiFi and 50-inch Smart TVs with digital channels and Netflix. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Safes and wardrobes or closets are also standard.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (USD 7.15 per day)

Food and drink

  • Free continental breakfast available daily 7:30 AM to noon
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 340
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 80 per vehicle (one-way)
  • Covered self parking fee: USD 7.15 per day
  • Early check-in fee: USD 340 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Orchid House Hotels Hotel Mexico City
Orchid House Hotels Hotel
Orchid House Polanco Hotel
Orchid House Hotel
Orchid House Polanco
Hotel Orchid House Polanco Mexico City
Mexico City Orchid House Polanco Hotel
Hotel Orchid House Polanco
Orchid House Polanco Mexico City
Orchid House Hotels
Orchid House
Orchid House Polanco Hotel
Orchid House Polanco Mexico City
Orchid House Polanco Hotel Mexico City

Frequently asked questions

Is free cancellation available at Orchid House Polanco?

Orchid House Polanco offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do around Orchid House Polanco?

This hotel is situated in Polanco within a short 13-minute walk of Paseo de la Reforma and also 9 minutes on foot from National Museum of Anthropology. You'll also find Parque Zoologico de Chapultepec and Auditorio Nacional less than a mile away.

Is parking available on site at Orchid House Polanco?

Yes, secured parking is offered for USD 7.15 per day.

Is there a spa at Orchid House Polanco?

Spa services at the hotel include sports massages, deep-tissue massages, and aromatherapy.

Does Orchid House Polanco feature a casino?

No, Orchid House Polanco doesn't have a casino.

Is there an indoor pool at Orchid House Polanco?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Orchid House Polanco?

Amenities that appeal to couples at this adults-only hotel include Egyptian cotton sheets, Netflix, and bathrobes.

Are there hot tubs at Orchid House Polanco?

No, this hotel doesn't have a spa tub.

Does Orchid House Polanco have a restaurant with a breakfast menu?

Yes, Orchid House Polanco serves free continental breakfast each morning from its snack bar.

Does Orchid House Polanco allow pets to stay free of charge?

No, pets aren't allowed at Orchid House Polanco.

Does Orchid House Polanco have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Orchid House Polanco?

The closest major airport to Orchid House Polanco is Benito Juarez International Airport (MEX), which is 10.1 mi away (28 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 27.3 mi away (54-minute drive).

Are there rooms with balconies that I can book at Orchid House Polanco?

No, at Orchid House Polanco, there aren't any guestrooms that list a balcony.

Orchid House Polanco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 237 out of 328 reviews
Rating 8 - Good. 59 out of 328 reviews
Rating 6 - Okay. 18 out of 328 reviews
Rating 4 - Poor. 8 out of 328 reviews
Rating 2 - Terrible. 6 out of 328 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Orchid House is a wonderful small hotel located in Polanco. We loved the beautiful, organic decor - the orchids added not only visual beauty but also an amazing aroma to the property! Our room was uniquely beautiful and comfortable. We walked each night to dinner - so many options close by. We would highly recommend staying at Orchid House!
Stayed 2 nights in Oct 2024

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great service
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in lovely neighborhood
Stayed 9 nights in Oct 2024

8/10 Good

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Hildur

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms with lovely service and the staff is wonderful!
Stayed 3 nights in Oct 2024

10/10 Excellent

Adan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

6/10 Okay

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A bit of great and aa bit of difficulty.
The hotel is lovely aesthetically and the staff is kind and helpful. The main problem for us was horrific noise every night both from the very loud street traffic to the noise above our room within the hotel. We were told the location of our room would be quiet as I asked for a quiet room. This was the main problem, but lack of sleep does hurt a trip experience. The breakfast offerings that come with the room are tasty, but after 5 days of the exact same offerings, it is not very pleasant. The staff was exceedingly warm and helpful and the building is lovely. We also liked the Polanco location for great restaurants and shopping nearby.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique property with plenty of character and in a superb location in Polanco. The restaurant offers great food choices at very affordable pricing. Can’t say enough good things about this place
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric Anthony

Stayed 3 nights in Aug 2024

10/10 Excellent

Victoria

Stayed 4 nights in Sep 2024

10/10 Excellent

Angel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you , love this hotel
Stayed 1 night in Aug 2024

6/10 Okay

Gina

Stayed 4 nights in Aug 2024

10/10 Excellent

Patrocinia

Stayed 2 nights in Aug 2024

10/10 Excellent

Edgar, Katy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service. Friendly attention and cleanliness.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at the Orchid!!! The staff were exceptional, friendly and made us feel special. They were incredibly helpful offering suggestion for suggestions getting places though we found most places close and walkable. The restaurant was delicious and service exceptional. I would return in a heartbeat, and highly recommend staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

VÍCTOR MANUEL

Liked: Cleanliness, amenities
👍
Stayed 1 night in Aug 2024

8/10 Good

C.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect for my trip. Everyone is so lovely. Shout out to Alex and Victoria and the maintenance gentleman. Sorry for ripping the handle off of my door. This is my spot from not on. They put youtube meditation bamboo video on in the evening in your room. They stock you with water. It’s a pretty building. Food is great. Birria and biscuits were primo. Honor system bar. Nice patios.
Stayed 3 nights in Aug 2024

10/10 Excellent

ana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Jewel in Polanco
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Orchid House is perfect for perfect getaway spot. Lovely place with a beautiful setting and wonderful help-full staff. My daughter and I felt safe and ver comfy at Orchid House
Stayed 4 nights in Aug 2024

10/10 Excellent

Amelia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay!!
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

10/10 Excellent

Patrocinia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff are on point with everything!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Maryse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a lot of character. Great location by the museum of anthropology and parc. We were upgraded to a deluxe room. Very comfortable bed and beautiful bathroom. We had dinner and breakfast at Aura restaurant. Food was delicious, very fresh. Highly recommend this hotel. Very reasonably priced.
Stayed 1 night in Jul 2024