Las Alcobas, a Luxury Collection Hotel, Mexico City

5.0 star property
Luxury Mexico City hotel in Polanco with a full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Las Alcobas, a Luxury Collection Hotel, Mexico City

Staircase
Exterior
Lobby sitting area
Presidential Suite, 1 King Bed, Non Smoking, Balcony | Living room | 55-inch flat-screen TV with satellite channels, TV, Netflix
Presidential Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Room service
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Av. Presidente Masaryk 390, Col. Polanco Chapultepec, Mexico City, CDMX, 11560
  • Avenida Presidente Masaryk
    ‪1 min walk‬
  • Paseo de la Reforma
    ‪7 min walk‬
  • Chapultepec Park
    ‪9 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪33 min drive‬

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Room options

Junior Suite, 1 King Bed, Non Smoking, Balcony

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Corner

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 2 Queen Beds

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking, Balcony

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking, Corner

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Balcony

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Mexico City

Located in Polanco, Las Alcobas, a Luxury Collection Hotel, Mexico City is within a 10-minute walk of popular sights such as Paseo de la Reforma and Chapultepec Park. This 35-room, 5-star hotel welcomes guests with free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Avenida Presidente Masaryk - 1 min walk
  • Chapultepec Park - 9 min walk
  • Auditorio Nacional - 12 min walk
  • Antara Polanco - 13 min walk
  • National Museum of Anthropology - 3 min drive

Getting around

  • Polanco Station - 10 min walk
  • Mexico City Buenavista Station - 20 min drive
  • Benito Juarez International Airport (MEX) - 33 min drive

Restaurants

  • ‪La Única - ‬1 min walk
  • ‪Matisse - ‬1 min walk
  • ‪Lampuga Polanco - ‬1 min walk
  • ‪Sushi Roll - ‬1 min walk
  • ‪La 3Ra Ronda - ‬1 min walk

About this property

Las Alcobas, a Luxury Collection Hotel, Mexico City

Luxury Mexico City hotel in Polanco with a full-service spa
Guests staying at Las Alcobas, a Luxury Collection Hotel, Mexico City enjoy access to a full-service spa, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include meeting rooms, conference space, and express check-out.
55-inch flat-screen TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other amenities include iPod docks, dining areas, and minibars. Housekeeping is available on request.
Recreational amenities at the hotel include a health club.
The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:30 AM
  • A restaurant

Things to do

  • Full-service spa
  • Health club

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • Elevator
  • Smooth flooring in room

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 13 and younger (only guests older than 13 are allowed)

Property payment types

Important information

Fees

  • Service fee: MXN 336.25 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Las Alcobas
Las Alcobas Hotel
Las Alcobas Hotel Mexico City
Las Alcobas Mexico City
Las Alcobas Mexico Df Hotel Mexico City
Las Alcobas Mexico DF Mexico City
Las Alcobas Luxury Collection Hotel Mexico City
Las Alcobas Luxury Collection Hotel
Las Alcobas Luxury Collection Mexico City
Las Alcobas Luxury Collection
Las Alcobas a Luxury Collection Hotel
Las Alcobas, a Luxury Collection Hotel, Mexico City Hotel
Las Alcobas, a Luxury Collection Hotel, Mexico City Mexico City

Frequently asked questions

Is free cancellation available at Las Alcobas, a Luxury Collection Hotel, Mexico City?

Las Alcobas, a Luxury Collection Hotel, Mexico City offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Las Alcobas, a Luxury Collection Hotel, Mexico City?

As of Jan 15, 2025, prices found for a 1-night stay for 2 adults at Las Alcobas, a Luxury Collection Hotel, Mexico City on Jan 26, 2025 start from $635.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Las Alcobas, a Luxury Collection Hotel, Mexico City?

This hotel is situated in Polanco within a 10-minute walk of Paseo de la Reforma and Chapultepec Park. You'll also find Auditorio Nacional and Antara Polanco less than a mile away.

Will I be able to park at Las Alcobas, a Luxury Collection Hotel, Mexico City?

Yes, self parking is offered for free at the hotel.

Is there a spa at Las Alcobas, a Luxury Collection Hotel, Mexico City?

There is a full-service spa available for guests to enjoy and services include massages.

Does Las Alcobas, a Luxury Collection Hotel, Mexico City include a casino at the property?

No, Las Alcobas, a Luxury Collection Hotel, Mexico City doesn't have a casino.

Is there an indoor pool at Las Alcobas, a Luxury Collection Hotel, Mexico City?

No, there is no indoor pool at this hotel.

Is Las Alcobas, a Luxury Collection Hotel, Mexico City good for couples?

This boutique hotel offers many amenities for couples such as a restaurant and a full-service spa with some guestrooms featuring fireplaces.

Are there hot tubs at Las Alcobas, a Luxury Collection Hotel, Mexico City?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Las Alcobas, a Luxury Collection Hotel, Mexico City feature a restaurant that includes a breakfast menu?

Yes, Las Alcobas, a Luxury Collection Hotel, Mexico City serves free continental breakfast each morning from its restaurant.

Does Las Alcobas, a Luxury Collection Hotel, Mexico City allow pets to stay free of charge?

No, pets aren't allowed at Las Alcobas, a Luxury Collection Hotel, Mexico City though service animals are welcome.

Are there connecting rooms at Las Alcobas, a Luxury Collection Hotel, Mexico City?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Las Alcobas, a Luxury Collection Hotel, Mexico City?

The closest major airport to Las Alcobas, a Luxury Collection Hotel, Mexico City is Benito Juarez International Airport (MEX), which is 10.9 mi away (33 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 28.1 mi away (57-minute drive).

Are there rooms with balconies at Las Alcobas, a Luxury Collection Hotel, Mexico City?

Yes, some guestrooms at Las Alcobas, a Luxury Collection Hotel, Mexico City offer a balcony and may feature city views.

Las Alcobas, a Luxury Collection Hotel, Mexico City Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 243 out of 271 reviews" "
Rating 8 - Good. 21 out of 271 reviews" "
Rating 6 - Okay. 5 out of 271 reviews" "
Rating 4 - Poor. 1 out of 271 reviews" "
Rating 2 - Terrible. 1 out of 271 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team was absolutely detail oriented and genuine. GM walks the property and interacts with guest consistently. From the door to housekeeping graceful hospitality, one of our best experiences in Mexico City. Thank you Las Alcobas team.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 3 nights in Aug 2024

10/10 Excellent

Abel Bryan

Business traveler, Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

david

Liked: Property conditions & facilities
Service us amazing
Stayed 4 nights in Jun 2024

10/10 Excellent

Inderjit

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff of this beautique hotel were there to help us in any possible way. I would highly recommend this hotel
Stayed 4 nights in May 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Service is great. Rooms and beds/linens are comfortable. Loved the location of hotel. Only con is gym is very small. Herbal bath in room is great touch !
Stayed 3 nights in Mar 2024

10/10 Excellent

Cheryl

Stayed 5 nights in Mar 2024

10/10 Excellent

Yberahy, Sunrise

Good
Stayed 1 night in Oct 2023

6/10 Okay

Ivonne

Traveled with family
Liked: Cleanliness, staff & service
The property is located in a great location, but you pay a lot just for that. The stuff and service are great but the room is honestly not that nice. It has only one window that faces a wall. In my opinion, a bit depressing. The hotel is not big deal at all. So if the only thing you really care about is location and you’re willing to pay much more than all the other boutique hotels in Polanco, then this is the place for you.
Stayed 5 nights in Aug 2023

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t have asked for a better place to stay in CDMX. Boutique property with superb service located in an excellent neighborhood. I’ll definitely come back!
Stayed 5 nights in Apr 2023

10/10 Excellent

Alka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent- the staff were all so kind.
Stayed 3 nights in Feb 2023

10/10 Excellent

Robin

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are wonderful! The location is superb, the food is excellent. Only complaint is the doors are not soundproof so we kept hearing the neighboring guests opening and closing doors at all hours.
Stayed 3 nights in Jul 2022

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no better place to stay in Mexico City. The staff is OUTSTANDING and everything about the hotel is top-notch. I'll only stay at this hotel going forward :)
Stayed 4 nights in Jul 2022

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a real find. All is at the highest level. I originally booked for 4 days but ended up staying for 3 weeks. The location is just great, the staff is very attentive, efficient, sincere and friendly. Any request or wish is not ignored. The stay looks like you are the main guest in the hotel.
Stayed 4 nights in Jun 2022

10/10 Excellent

Swathi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was sick during much of my stay and the staff went above and beyond for my comfort level including offering to call doctors and picking up medicine. I’ve stayed in many luxury resorts but this one as the best for the service. Will definitely stay again!
Stayed 3 nights in Jun 2022

10/10 Excellent

Anju

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a bar
Stayed 4 nights in Jun 2022

10/10 Excellent

LUZ

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encsnto, muy tranquilo y confortable
Stayed 1 night in Jun 2022

10/10 Excellent

Ricardo, Tucson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located in the finest street in Mexico City great rooms, I only had a bad experience, when they made the room they didn’t leave fresh towels
Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

ann hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful experience. Bruno from the concierge was very helpful and of course the entire front desk and hotel staff. The excellent service added to our memorable trip. We’ll definitely be staying here again on our next trip to Mexico City.
Stayed 3 nights in Jan 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

10/10 Excellent

Linda Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is beyond exceptional. I am delighted to know that a hotel like this still exists. The building is beautiful and designed well. Location is the very best in Mexico City for shopping and dining. What a truly unique and wonderful luxury hotel! One of the best places I have stayed world-wide.
Stayed 5 nights in Nov 2021

10/10 Excellent

Sarretta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Understated Luxury and High-End Design
The hotel is in a beautiful, wooded neighborhood with lovely stores and great restaurants. The room was deceptively simple in design but exquisite in execution with flavors of Aztec and Spanish design elements. It felt like staying in a luxury Mexican villa.
Stayed 2 nights in Oct 2021

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wouldn't stay anywhere else if purpose was for enjoyment
Stayed 4 nights in Sep 2021