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Grand Hyatt Melbourne

5.0 star property
Luxury Melbourne hotel in Melbourne Central Business District with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Melbourne

Lobby
Exterior
Meeting facility
Lobby
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Bar
  • Gym
  • Parking available

Explore the area

Map
123 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    1 min walk
  • Philippe
    1 min walk
  • Flinders Street Station
    8 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    30 min drive

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Room options

View all photos for Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed (Spa)

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Twin Beds

  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Diplomatic Suite (Grand Club Lounge Access)

Diplomatic Suite (Grand Club Lounge Access) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Diplomatic Suite (Grand Club Lounge Access)

  • 1518 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, River View (Grand Club Lounge Access)

View from room

Club Room, 2 Twin Beds, River View (Grand Club Lounge Access)

  • 377 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, River View (Grand Club Lounge Access)

View from room

Club Room, 1 King Bed, River View (Grand Club Lounge Access)

  • 377 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

Cocktail bar

Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Grand Club Lounge Access)

Cocktail bar

Club Room, 2 Twin Beds (Grand Club Lounge Access)

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Grand Club Lounge Access)

Cocktail bar

Club Room, 1 King Bed (Grand Club Lounge Access)

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, River View

View from room

Room, 2 Twin Beds, River View

  • 366 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed (Grand Club Lounge Access)

Grand Suite, 1 King Bed (Grand Club Lounge Access) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Grand Suite, 1 King Bed (Grand Club Lounge Access)

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Corner

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

View from room

Room, 1 King Bed, River View

  • 366 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Melbourne

Located in Melbourne Central Business District, Grand Hyatt Melbourne is next to popular attractions like Collins Street and Regent Theatre. This 5-star hotel welcomes guests with 550 rooms and conveniences like a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • Collins Street - 1 min walk
  • Bourke Street Mall - 8 min walk
  • Melbourne Central - 10 min walk
  • Rod Laver Arena - 19 min walk
  • Melbourne Cricket Ground - 3 min drive

Getting around

  • Flinders Street Station - 8 min walk
  • Parliament Station - 8 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Lune Croissanterie - ‬1 min walk
  • ‪Collins Kitchen - ‬1 min walk
  • ‪Grand Hyatt Club Lounge - ‬1 min walk
  • ‪Chin Chin - ‬2 min walk
  • ‪Garden State Hotel - ‬2 min walk

About this property

Grand Hyatt Melbourne

Luxury Melbourne hotel in Melbourne Central Business District with a full-service spa
Guests of Grand Hyatt Melbourne enjoy a full-service spa, an indoor pool, and a 24-hour gym. Valet parking is available for AUD 90 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a spa tub.
Guests can expect 32-inch LCD TVs with digital channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer deep soaking tubs, hair dryers, and slippers. Refrigerators, minibars, and coffee makers are also available.
An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

City Club has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Italian, Korean, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 48 to 52 for adults and AUD 24 to 26 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Collins Kitchen
  • Lobby Lounge & Bistro Bar
  • Ru-Co Bar

Things to do

  • 24-hour gym
  • Basketball
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's games
  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (9,688 square feet of space)

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 33 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 8 2024 to December 15 2024 (dates subject to change):
  • Tennis courts

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AUD 95.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 48 to 52 for adults, and AUD 24 to 26 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 95.0 per day
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Frequently asked questions

Is a free cancellation option available at Grand Hyatt Melbourne?

Grand Hyatt Melbourne offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Grand Hyatt Melbourne?

As of Dec 24, 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Melbourne on Jan 3, 2025 start from $150.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Grand Hyatt Melbourne?

This hotel is situated in Melbourne Central Business District, just steps from Collins Street, and within a 10-minute walk of Melbourne Central and Bourke Street Mall. You'll also find Rod Laver Arena and Princess Theatre less than a mile away.

Will I be able to park at Grand Hyatt Melbourne?

Yes, valet parking is offered for AUD 90 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Grand Hyatt Melbourne?

City Club is the hotel's spa and services include deep-tissue massages, prenatal massages, aromatherapy, and body wraps.

Does Grand Hyatt Melbourne feature a casino at the property?

No, Grand Hyatt Melbourne doesn't have a casino.

Will I find an indoor pool at Grand Hyatt Melbourne?

Yes, this hotel has an indoor pool along with a spa tub.

What do couples enjoy most about Grand Hyatt Melbourne?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Grand Hyatt Melbourne have a hot tub?

Yes, this hotel has a spa tub.

Does Grand Hyatt Melbourne have a restaurant with a breakfast menu?

Yes, Grand Hyatt Melbourne serves buffet breakfast for a surcharge each morning at Collins Kitchen.

Does Grand Hyatt Melbourne allow pets to stay for free?

No, pets aren't allowed at Grand Hyatt Melbourne.

Are there connecting rooms at Grand Hyatt Melbourne?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Grand Hyatt Melbourne?

The closest major airport to Grand Hyatt Melbourne is Melbourne, VIC (MEB-Essendon), which is 13.8 mi away (26 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 18.1 mi away (30-minute drive).

Can I book a room with a balcony at Grand Hyatt Melbourne?

No, there aren't any guestrooms with balconies at Grand Hyatt Melbourne.

Does Grand Hyatt Melbourne have a wedding venue on site?

Take advantage of the wedding venue at Grand Hyatt Melbourne if you plan to say "I do" during your trip.

Grand Hyatt Melbourne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 654 out of 1008 reviews" "
Rating 8 - Good. 197 out of 1008 reviews" "
Rating 6 - Okay. 86 out of 1008 reviews" "
Rating 4 - Poor. 44 out of 1008 reviews" "
Rating 2 - Terrible. 27 out of 1008 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Egita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the King with spa room and was disapointed to discover the spa did not work. Soap dispenser same as the lotions should be available in the bathroom.
Stayed 1 night in Sep 2024

10/10 Excellent

David, Lilyfield

Stayed 3 nights in Aug 2024

10/10 Excellent

Austen

Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Stayed 1 night in Sep 2024

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Amintra w

Traveled with partner
Liked: Cleanliness
Location
Stayed 3 nights in Sep 2024

8/10 Good

Suzanne

Stayed 1 night in Aug 2024

6/10 Okay

CHAO

Business traveler
Liked: Cleanliness, staff & service, amenities
Somehow the TV automatically turned on by itself during midnight. The chair is not so comfortable. Everything else is good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marlon

Stayed 1 night in Aug 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Roisin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, and the bed was comfortable - we had a great sleep. We thought the price of the buffet breakfast was a little expensive so we decided to walk to one of the many nearby cafes instead. Upon checkin we were offered a room upgrade for a small extra fee - so glad we took them up on the offer because the view of the river and sporting arenas was beautiful!
Stayed 1 night in Sep 2024

10/10 Excellent

Shazia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
It was an amazing facility. Excellent location. Very quick service. Highly recommend it!!!
Stayed 4 nights in Sep 2024

4/10 Poor

Andrew

Disliked: Staff & service
No body answer's telephones in this hotel. Its pathetic
Stayed 1 night in Sep 2024

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The level of service for a 5 star rated hotel was underwhelming
Stayed 2 nights in Sep 2024

10/10 Excellent

Shadreck

Stayed 1 night in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Seulki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Victor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs a upgrade all over 😱
Stayed 1 night in Aug 2024

10/10 Excellent

Hatiahhanim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambience nice & cosy. However buffet breakfast menu remains unchanged for 1week. Need to have more variety for breakfast
Stayed 5 nights in Aug 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the close proximity to the CBD, Botanical garden, shopping, etc.
Stayed 3 nights in Aug 2024

6/10 Okay

Neil

Liked: Cleanliness, property conditions & facilities
Fine - if slightly over-priced. Staff were cold.
Stayed 2 nights in Aug 2024

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities
Was great. Love the amenities. Very luxurious and relaxing
Stayed 1 night in Aug 2024