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Hotel Playa Mazatlan

3.0 star property
Family fun on the beach, with 5 outdoor pools, near Mazatlán Aquarium

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Photo gallery for Hotel Playa Mazatlan

5 outdoor pools, pool umbrellas, sun loungers
Terrace/patio
Habitación estándar Vista al Mar Todo Incluido | Beach/ocean view
Porch
On the beach, beach umbrellas, beach towels, beach volleyball

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Room service
  • Bar
  • All inclusive

Explore the area

Map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
  • The Mazatlan Malecón
    ‪10 min walk‬
  • El Cid Country Club Golf Course
    ‪5 min drive‬
  • Mazatlán Aquarium
    ‪6 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

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Room options

View all photos for Habitación 1 cama King todo incluido

Habitación 1 cama King todo incluido | Premium bedding, in-room safe, desk, iron/ironing board

Habitación 1 cama King todo incluido

  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar Vista al Mar solo hospedaje

Beach/ocean view

Habitacion Estandar Vista al Mar solo hospedaje

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar solo hospedaje

Premium bedding, in-room safe, desk, iron/ironing board

Habitacion Estandar solo hospedaje

  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar todo incluido

Premium bedding, in-room safe, desk, iron/ironing board

Habitación estándar todo incluido

  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar Vista al Mar Todo Incluido

Beach/ocean view

Habitación estándar Vista al Mar Todo Incluido

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación de Lujo todo incluido

Habitación de Lujo todo incluido | Premium bedding, in-room safe, desk, iron/ironing board

Habitación de Lujo todo incluido

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Sea View

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Deluxe With Sea View

Premium bedding, in-room safe, desk, iron/ironing board

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard With Garden View

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Mazatlán

Located in Zona Dorada, Hotel Playa Mazatlan is adjacent to Sea Shell City Museum and within a 5-minute walk of Punta Camaron Beach. This 400-room, 3-star hotel has 5 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Punta Camaron Beach - 3 min walk - 0.2 miles
  • The Mazatlan Malecón - 10 min walk - 0.5 miles
  • El Cid Country Club Golf Course - 5 min drive - 1.8 miles
  • Mazatlán Aquarium - 6 min drive - 2.4 miles
  • Cerritos Beach - 17 min drive - 4.8 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Panamá Zona Dorada - ‬4 min walk
  • ‪Pancho's Restorant - ‬2 min walk
  • ‪Joe's Oyster Bar - ‬2 min walk
  • ‪Lucky B's - ‬2 min walk
  • ‪Vittore - ‬3 min walk

About this property

Hotel Playa Mazatlan

Family fun on the beach, with 5 outdoor pools, near Mazatlán Aquarium
Guests of Hotel Playa Mazatlan have access to a full-service spa, 5 outdoor pools, and a children's pool. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach hotel include a gym, a sauna, and free WiFi in public areas.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Balconies or patios, safes, and phones are also available.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

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  • Kids pool
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • CAPITAN JACK
  • Casa Roberto
  • Georginis Restaurant
  • La Terraza
  • US George Sports Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Built in 1955
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Frequently asked questions

Is free cancellation available at Hotel Playa Mazatlan?

Hotel Playa Mazatlan provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Playa Mazatlan?

As of Apr 23, 2025, prices found for a 1-night stay for 2 adults at Hotel Playa Mazatlan on Apr 28, 2025 start from $115.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Playa Mazatlan?

This hotel is situated in Zona Dorada, just steps from Sea Shell City Museum and Punta Camaron Beach, and within a short walk of The Mazatlan Malecón. You'll also find Mazatlán Aquarium and Plaza Machado within a short drive.

Will I be able to park at Hotel Playa Mazatlan?

Yes, secured self parking is offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Is there a spa at Hotel Playa Mazatlan?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, and massages.

Does Hotel Playa Mazatlan have a casino at the property?

No, Hotel Playa Mazatlan doesn't have a casino.

Is there an indoor pool at Hotel Playa Mazatlan?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools.

Is Hotel Playa Mazatlan a good place to stay for couples?

This beachfront hotel offers plenty of amenities for couples including a beach bar, 5 outdoor pools, and a beachfront restaurant.

Are there hot tubs at Hotel Playa Mazatlan?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Playa Mazatlan have a restaurant with a breakfast menu?

Yes, Hotel Playa Mazatlan has 6 restaurants, and serves breakfast for a surcharge.

Does Hotel Playa Mazatlan allow pets to stay for free?

No, pets aren't allowed at Hotel Playa Mazatlan though service animals are welcome.

Does Hotel Playa Mazatlan have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Playa Mazatlan?

The closest major airport to Hotel Playa Mazatlan is General Rafael Buelna Intl. Airport (MZT), which is 16.6 mi away (34 minutes by car).

Are there rooms with balconies at Hotel Playa Mazatlan?

Yes, every guestroom at Hotel Playa Mazatlan comes with a balcony with some featuring ocean or garden views.

Does Hotel Playa Mazatlan have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Playa Mazatlan.

Hotel Playa Mazatlan Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 518 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Well located
Stayed 4 nights in Apr 2025

6/10 Okay

Damon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
pros-friendly service, price and location. cons-very hard beds, Loud Mexican Bands playing all day on the beach. Vendors constantly bugging you to buy something. Very few staff speak any english.
Stayed 7 nights in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this place. Been coming here for over 30 years. It still feels like Mexico…warm and friendly. 5-STARS
Stayed 6 nights in Jan 2025

8/10 Good

Joyce J

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Hotel (old school Mexico vibe), the beach and the area. Two blocks to shopping, bars and restaurants. In fact I would give it five stars except every single day this horrible band comes down the beach and blasts you out of your room or palapa! I can only compare it to an elementary school marching band, no, that would be an insult to children! It’s truly awful 😣
Stayed 5 nights in Jan 2025

10/10 Excellent

Elizabeth

Stayed 7 nights in Dec 2024

10/10 Excellent

Yazmin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita la vista al mar, las actividades son divertidas, los restaurantes tienen comida muy rica y el staff es en extremo amable y helpful.
Stayed 4 nights in Jan 2025

6/10 Okay

William

Traveled with partner
Liked: Staff & service
Disliked: Amenities
It was quaint and the staff was friendly and accommodating. Upon check in we were told we did not have the all inclusive option included in our reservation, although not a huge extra expense not an expected one either. The buffet was small, and not impressive, and the other restaurants were only available certain nights by reservation only. The bars didn’t open until 11am, and only one bar open past 11pm. The rooms definitely were not fancy, or even a little bit soundproof. Every morning starting around 6:30 we heard dish carts rolling on the tile and dishes rattling, staff setting up for whatever was going on for the day which most mornings meant a lot of slamming. All of which sounded right outside our door. Once we settled into our routine this was a nice place to stay. The beach was beautiful and it was close to a downtown shopping area with several restaurants and shops.
Stayed 6 nights in Jan 2025

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast buffet can be better.Check in was fast and easy. Hotel is alittle outdated.
Stayed 5 nights in Dec 2024

8/10 Good

Anthony, st. francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true Mexico getaway! This property is massive. Many pools, restaurants,shows, staff, bars, cenote and amenities. Most staff here speak very little English but it was great. Not an international destination and mostly families from cities around Mexico on holiday visit here. For an All Inclusive resort the food and drinks were outstanding. You need a map to find everything at this hotel. Ocean views from hotel room is breathtaking. Walking distance to many shops and attractions. On a public beach with many vendors and bands.
Stayed 8 nights in Dec 2024

10/10 Excellent

Elizabeth

Stayed 4 nights in Dec 2024

6/10 Okay

Peter

Traveled with family
Liked: Staff & service
People are great, but it has limited food choices. Almost the same food for breakfast, lunch and dinner.
Stayed 7 nights in Dec 2024

10/10 Excellent

felix ANDRADE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. This is my 4 or 5 time staying here. Nice clean hotel right at the beach. Food is great. Be carefull its buffet stlye so you end up eating to much and gaining weght lol. This time we stayed on leftside of property. Well they just open a night club for new years and noise level was way too much till 3 or 4am. Then hotel clean up crew showed up and they were bit noisy too. Not sure if this will contuine to be issue in future but recommened asking before booking because it does drain you because lack of sleep over days. People stayed on right side of hotel said they did hear night club but just heard people coming in to rooms late night or early morning. In all stay was great could been better with noise issue we had on left side of hotel. As to safety of Mazatlan we had no issue but we were super carefull were we went and with who. Never out too late. But many others were out late had no issue in tourist zone. Overall we love Mazatlan and this hotel. Just be safe and plan out everything good and you have a awesome time. Check out at 11am you only use bathrooms after 11 not rest of hotel which is bummer if you have later flights out from mazatlan. Be ready for that also or ask hotel how to accomate for that too.
Stayed 5 nights in Dec 2024

4/10 Poor

Stacey

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Daniel

Liked: Amenities
I did not like that check in and and the checkout because you get restrictions like not able to use bathrooms or the pool anymore
Stayed 4 nights in Dec 2024

10/10 Excellent

Derrick Michael John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Playa Mazatlan exceeded all expectations! A fantastic place to vacation!
Stayed 7 nights in Dec 2024

8/10 Good

liliana

Liked: Cleanliness, amenities, property conditions & facilities
Jacuzzi was cold
Stayed 3 nights in Dec 2024

10/10 Excellent

Aidee

Liked: Cleanliness, staff & service
Maybe needs some remodeling soon
Stayed 4 nights in Dec 2024

10/10 Excellent

Rogelio

Stayed 5 nights in Dec 2024

4/10 Poor

Ernesto, Seattle

Traveled with partner
Disliked: Property conditions & facilities
The bed was on a cement block and the mattress looked dirty The shower did not have hot water The food all tasted the same The waiters were lovely…lots and lots of kids and loud music
Stayed 6 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness
.
Stayed 5 nights in Nov 2024

8/10 Good

Janet

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is the loud music that plays til early morning.
Stayed 14 nights in Nov 2024

6/10 Okay

Everardo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are outdated, buffet was terrible
Stayed 4 nights in Nov 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent employees
Stayed 16 nights in Nov 2024

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