Hotel Playa Mazatlan

3.0 star property
Beachfront hotel with calming spa services

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Playa Mazatlan

5 outdoor pools, pool umbrellas, sun loungers
Front of property
Habitación de Lujo todo incluido | Premium bedding, in-room safe, desk, iron/ironing board
Building design
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • All inclusive
  • Bar
  • Gym
  • Room service
  • Pool
  • Spa

Explore the area

Map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
  • Sea Shell City Museum
    2 min walk
  • Punta Camaron Beach
    3 min walk
  • The Mazatlan Malecón
    10 min walk
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    34 min drive

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Room options

Habitación 1 cama King todo incluido

  • Sleeps 2
  • 1 King Bed

Habitacion Estandar Vista al Mar solo hospedaje

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Habitacion Estandar solo hospedaje

  • Sleeps 4
  • 2 Double Beds

Habitación estándar todo incluido

  • Sleeps 4
  • 2 Double Beds

Habitación estándar Vista al Mar Todo Incluido

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Habitación de Lujo todo incluido

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 King Bed

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Mazatlán

Located in Zona Dorada, Hotel Playa Mazatlan is adjacent to Sea Shell City Museum and within a 5-minute walk of Punta Camaron Beach. This 400-room, 3-star hotel has 5 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Punta Camaron Beach - 3 min walk - 0.2 miles
  • The Mazatlan Malecón - 10 min walk - 0.5 miles
  • El Cid Country Club Golf Course - 5 min drive - 1.8 miles
  • Mazatlán Aquarium - 6 min drive - 2.4 miles
  • Cerritos Beach - 17 min drive - 4.8 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Panamá Zona Dorada - ‬4 min walk
  • ‪Pancho's Restorant - ‬2 min walk
  • ‪Joe's Oyster Bar - ‬2 min walk
  • ‪Lucky B's - ‬2 min walk
  • ‪Vittore - ‬3 min walk

About this property

Hotel Playa Mazatlan

Beachfront hotel with calming spa services
Guests of Hotel Playa Mazatlan have access to a full-service spa, 5 outdoor pools, and a children's pool. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include a gym, a sauna, and free WiFi in public areas.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Balconies or patios, safes, and phones are also available.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • CAPITAN JACK
  • Casa Roberto
  • Georginis Restaurant
  • La Terraza
  • US George Sports Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Built in 1955
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Frequently asked questions

Is free cancellation available at Hotel Playa Mazatlan?

Hotel Playa Mazatlan provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel Playa Mazatlan?

This hotel is situated in Zona Dorada, just steps from Sea Shell City Museum and Punta Camaron Beach, and within a short walk of The Mazatlan Malecón. You'll also find Plaza Machado and Olas Altas Beach within a short drive.

Is parking available on site at Hotel Playa Mazatlan?

Yes, secured self parking is offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Is there a spa at Hotel Playa Mazatlan?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, and massages.

Does Hotel Playa Mazatlan have a casino at the property?

No, Hotel Playa Mazatlan doesn't have a casino.

Is there an indoor pool at Hotel Playa Mazatlan?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools.

Is Hotel Playa Mazatlan good for couples?

This beachfront hotel offers plenty of amenities for couples including a beach bar, 5 outdoor pools, and a beachfront restaurant.

Are there hot tubs at Hotel Playa Mazatlan?

No, but this hotel does have a sauna.

Does Hotel Playa Mazatlan have a restaurant with a breakfast menu?

Yes, Hotel Playa Mazatlan has 6 restaurants, and serves breakfast for a surcharge.

Does Hotel Playa Mazatlan allow pets to stay for free?

No, pets aren't allowed at Hotel Playa Mazatlan though service animals are welcome.

Does Hotel Playa Mazatlan have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Playa Mazatlan?

The closest major airport to Hotel Playa Mazatlan is General Rafael Buelna Intl. Airport (MZT), which is 16.6 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Hotel Playa Mazatlan?

Yes, every guestroom at Hotel Playa Mazatlan comes with a balcony with some featuring ocean or garden views.

Does Hotel Playa Mazatlan have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Playa Mazatlan.

Reviews

8.2

Very Good

Rating 10 - Excellent. 514 out of 1018 reviews" "
Rating 8 - Good. 256 out of 1018 reviews" "
Rating 6 - Okay. 119 out of 1018 reviews" "
Rating 4 - Poor. 71 out of 1018 reviews" "
Rating 2 - Terrible. 58 out of 1018 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cecilia Olague, Fort Collins

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, great staff, service and hotel. Everyone was friendly and very attentive. Hotel was in a great location close to shopping and restaurants. Room was basic but didn’t matter like we were hardly there. Live music on the beach which added to Mexican experience. Would recommend.
Stayed 7 nights in Oct 2024

10/10 Excellent

PATRICIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really great time, staff was great.
Stayed 4 nights in Aug 2024

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que me gustó: - Personal muy amable - Servicio de Limpieza muy rápido - Habitaciones amplias y cómodas. El aire acondicionado funciona muy bien - Muy bien el área de palapas en la playa - Buena y variada comida en los buffetes - El servicio de Bar muy bueno Lo que NO me gustó: - La temperatura de las albercas. Por qué tiene el agua tan caliente ?. No hice uso de ellas por esto - Todo el día hay bandas tocando en la playa, lo cua l lo hace muy ruidoso. Deberían de limitar los horarions
Stayed 6 nights in Aug 2024

10/10 Excellent

Jessica Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and pool was nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Esperanza

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy hotel and great staff very helpful and friendly.
Stayed 3 nights in Jun 2024

10/10 Excellent

Esperanza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very helpful and friendly recommended Playa Mazatlan
Stayed 4 nights in Jul 2024

10/10 Excellent

Luis

I liked that the hotel is right in front of the beach. You do not have to cross the street to be at the beach. The personal was friendly and the property itself was safe with gates and security watching cars and people that came in and out.
Stayed 3 nights in Aug 2024

8/10 Good

Jennifer

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location! The beach access from the hotel is a plus! Breakfast was great! I do wish there was an adult pool only since they have a kid pool already. The general pools were full of many kids which is not the best for a couple without kids.
Stayed 6 nights in Jun 2024

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2024

8/10 Good

Alma

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Guillermo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated. Mold in shower and bathroom. Horrible customer service.
Stayed 2 nights in Aug 2024

8/10 Good

Romina

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

Stacey Selenne Flores

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, second time staying here and it’s always a blast! The location is perfect as is it close to the tourist places. Truly recommend staying here!
Stayed 7 nights in Jul 2024

10/10 Excellent

Lupe

Stayed 4 nights in Jul 2024

10/10 Excellent

DENISSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
M/A
Stayed 4 nights in Jul 2024

6/10 Okay

daniel james, Chula Vista

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

8/10 Good

Rafael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Had a good time in this hotel. staff was great 👍 property does need some improvement. we didn't had hot water on sink and some electrical outlets didn't work, other than that everything was ok.
Stayed 3 nights in Jul 2024

10/10 Excellent

Miguel

Great
Stayed 5 nights in Apr 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Alex Antonio Cordero

Stayed 4 nights in Jul 2024

8/10 Good

Armando

Traveled with family
Poner refrigeradores en los cuartos y bebidas cuando esté todo incluido
Stayed 3 nights in Jul 2024

10/10 Excellent

Margarito

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this property!
Stayed 3 nights in Jul 2024

2/10 Terrible

ROCIO

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jul 2024