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Golden Palace Hotel Lombok

4.0 star property
Hotel in Mataram with 2 restaurants and a full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Golden Palace Hotel Lombok

Junior Suite, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Rooftop terrace
Outdoor pool
2 bars/lounges, rooftop bar
Karaoke room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Jl. Sriwijaya no. 38, Cakranegara, Mataram, Lombok, 832231
  • Mataram Mall
    ‪8 min walk‬
  • Pura Meru
    ‪2 min drive‬
  • Mayura Park
    ‪2 min drive‬
  • Mataram (AMI-Selaparang)
    ‪14 min drive‬

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Room options

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Non Smoking

  • 366 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, Non Smoking

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Double Bed

  • 624 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Mataram

Golden Palace Hotel Lombok places you within a short walk of Mataram Mall and within a mile (2 km) of Pura Meru. This 198-room, 4-star hotel has a full-service spa along with an outdoor pool and a gym.

What's nearby

  • Mataram Mall - 8 min walk
  • Pura Meru - 2 min drive
  • Mayura Park - 2 min drive
  • Lombok Epicentrum Mall - 3 min drive
  • Islamic Center NTB - 4 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive

Restaurants

  • ‪Gili Trawangan Terrace - ‬2 min walk
  • ‪RM. Sop Buntut "Istana Rasa - ‬7 min walk
  • ‪Rumah Makan & Lesehan Taliwang Kania - ‬10 min walk
  • ‪Citi Crab - ‬7 min walk
  • ‪Bubur Bandung Sari Rasa - ‬6 min walk

About this property

Golden Palace Hotel Lombok

Hotel in Mataram with 2 restaurants and a full-service spa
At Golden Palace Hotel Lombok, guests enjoy a full-service spa, karaoke, and an outdoor pool. Airport transportation is made easy with an airport shuttle (available 24 hours) for IDR 300000.00 per vehicle one way. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
32-inch LED TVs come with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Jasmine has 3 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

Languages

English, Indonesian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 110,000 for adults and IDR 110,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cendrawasih
  • Merak
  • Pool Bar
  • Rooptop Garden

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for IDR 350000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 110000 for adults and IDR 110000 for children
  • Airport shuttle fee: IDR 300000.00 per vehicle (one way)
  • Rollaway bed fee: IDR 350000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok
Golden Palace Lombok Mataram
Golden Palace Lombok
Golden Palace Lombok Mataram
Golden Palace Hotel Lombok Hotel
Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok Hotel Mataram

Frequently asked questions

What's there to do within easy reach of Golden Palace Hotel Lombok?

This hotel is located in Mataram within a short 8-minute walk of Mataram Mall. You'll also find Lombok Epicentrum Mall and Pura Meru within a short drive.

Is there parking available at Golden Palace Hotel Lombok?

No, there isn't parking at this hotel.

Is there a spa at Golden Palace Hotel Lombok?

Jasmine is the hotel's spa and services include Thai massages, sports massages, reflexology, and detox wraps.

Does Golden Palace Hotel Lombok include a casino?

No, Golden Palace Hotel Lombok doesn't have a casino.

Is there an indoor pool at Golden Palace Hotel Lombok?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Golden Palace Hotel Lombok?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at Golden Palace Hotel Lombok?

Yes, guests can enjoy a spa tub at this hotel.

Does Golden Palace Hotel Lombok have a restaurant with a breakfast menu?

Yes, Golden Palace Hotel Lombok has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Golden Palace Hotel Lombok allow pets to stay free of charge?

No, pets and service animals aren't allowed at Golden Palace Hotel Lombok.

Are there connecting rooms at Golden Palace Hotel Lombok?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Golden Palace Hotel Lombok?

The closest major airport to Golden Palace Hotel Lombok is Lombok (LOP-Lombok Intl.), which is 27.2 mi away (42 minutes by car).

Are there rooms with balconies that I can book at Golden Palace Hotel Lombok?

No, you won't find guestrooms with balconies at Golden Palace Hotel Lombok.

Does Golden Palace Hotel Lombok offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Golden Palace Hotel Lombok.

Golden Palace Hotel Lombok Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 30 out of 47 reviews" "
Rating 8 - Good. 16 out of 47 reviews" "
Rating 6 - Okay. 1 out of 47 reviews" "
Rating 4 - Poor. 0 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Spacious comfortable room, a bit dated and that's probably why the rate is relatively low. The grounds are very attractive and the pool is fantastic. The rooftop restaurant is also very nice. Good breakfast. The staff is very cordial. Special thanks to Ogy who pampers his guests!
Stayed 2 nights in Jan 2020

8/10 Good

Eng Seng

Liked: Staff & service, property conditions & facilities, room comfort
Everything is ok except this time there is a cockroach in the room
Stayed 2 nights in Aug 2019

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay and breakfast was great
Stayed 7 nights in Apr 2019

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast with lots of variety. Comfortable bed
Stayed 3 nights in Apr 2019

10/10 Excellent

kevin jern hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Good breakfast and clean rooms and big toilet
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Muhammad Syadad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean hotel with a great location
its a business hotel with comfortable beds and a good selection of food for breakfast. hotel and rooms were squeaky clean and staff were professional throughout my stay. very near to all convenient stores and shopping malls (mataram mall, epicentrum mall)

10/10 Excellent

Nui Phoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City centre
Nice hotel to stay in the centre of lombok town. It takes about 40mins to travel to the Jetty if you intend to go to the gili islands.

10/10 Excellent

POH CHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than expected!
Definitely worth for money! Great breakfast with lots varieties, friendly and helpful staffs. We stayed in two connecting deluxe rooms, decent 4/5 star room size, comfortable bed and quite clean.
Stayed 1 night in Feb 2018

8/10 Good

PY, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in city centre. Affordable and pleasant.
Worth the money and time. The room is spacious and cosy.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay. Lovely room, comfy bed & pillow, quite good buffet breakfast, friendly staff, and affordable/bargain price. Highly recommend. The new mall (Epicerium?) is just short distance away and so is Mattaram mall.
Stayed 2 nights in Sep 2017

8/10 Good

KAMAL BECK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Clean and spacious room. Excellent service. All staffs full of smile. Breakfast is standard. Located in central Mataram. The only issue is we booked 2 bedroom with 2 single bed in each room. They gave us king bed in 1 of the room and different floor. They told me I have to request in same floor when I booked.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the epicentrum mall
the staffs were very friendly and nice. indonesian hospitality at its best
Stayed 2 nights in Jul 2017

10/10 Excellent

dave, perth australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel not too far from the city centre.
Very reasonable cost. Breakfast is buffet with mixture of Asian and western food. They havent quite mastered the art of fried ice cream but that is a small thing. Very pleasant and helpful staf.

10/10 Excellent

wp, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Very nice. Clean and spacious. Courteous staff. Need ride to reach places of attraction. Breakfast was varied and we'll prepared.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel with a rooftop dining and drinks
Wide spread of food for breakfast buffet and taste good.

10/10 Excellent

gzlinjialong, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的酒店，很好的餐饮！
在吉利群岛吃腻了披萨、意大利面和印尼菜，在印尼终于在这家酒店吃到了像样的美食。这家酒店的餐厅提供中餐！非常棒！

8/10 Good

Henry, Singapore

Liked: Cleanliness, property conditions & facilities
Stay in golden palace
Overall ok Massage good

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfy and good service at the front desk
will pay another visit if there is a chance

10/10 Excellent

GABSIK

Business traveler
Liked: Staff & service
매우 만족
넓은 방에 깨끗하고 좋았다. 자주이용하고 있는데 이용할때마다 만족한다.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personeel restarant (dakterrad)service heel erg vriendelijk en goed
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
so so
カラオケの音が部屋まで聞こえてきてうるさい。室内は清潔だった。朝食もまあまあ
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋은 호텔
가격대비 굉장히 만족스러운 호텔이라 출장시 종종 이용하고 있습니다.
Stayed 3 nights in Jan 2019