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Sofitel Marrakech Palais Imperial & Spa

5.0 star property
Art Deco Marrakech hotel in Hivernage with 5 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Marrakech Palais Imperial & Spa

Outdoor pool, pool umbrellas, sun loungers
BBQ/picnic area
Lounge
Front of property
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Pet friendly
    Pet friendly
  • Gym
    Gym

Explore the area

Map
Rue Harroun Errachid, Quartier de l Hivernage, Marrakech, 40000
  • Casino de Marrakech
    2 min walk
  • Avenue Mohamed VI
    11 min walk
  • Koutoubia Mosque
    13 min walk
  • Marrakech (RAK-Menara)
    10 min drive

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Room options

View all photos for Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view) | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

  • 463 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View (Contemporary)

Junior Suite, 1 King Bed, View (Contemporary) | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed, View (Contemporary)

  • 463 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, View

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 King Bed, Balcony, View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View (Hivernage view)

Junior Suite, 1 King Bed (Hivernage view) | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed, View (Hivernage view)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace (Contemporary )

Junior Suite, 1 King Bed, Terrace (Contemporary ) | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed, Terrace (Contemporary )

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony, View (Garden Side)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Twin Beds, Balcony, View (Garden Side)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, View (Atlas)

Junior Suite, 1 King Bed (Atlas) | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed, View (Atlas)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, View (Contemporary)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Balcony, View (Contemporary)

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, View (Prestige)

Superior Suite, 1 King Bed (Prestige) | Premium bedding, down comforters, pillowtop beds, minibar

Superior Suite, 1 King Bed, View (Prestige)

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony (Contemporary)

Classic Room, 1 King Bed, Balcony (Contemporary) | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed, Balcony (Contemporary)

  • 356 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony (Pool or Atlas view)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 2 Double Beds, Balcony (Pool or Atlas view)

  • Mountain view
  • Sleeps 4
  • 2 Double Beds
Outdoor pool

Mövenpick Hotel Mansour Eddahbi Marrakech

Pool
Spa
Pet friendly
Kids pool
8.6 out of 10, Excellent, (1006)
The price is $420
per night
$469 total
includes taxes & fees
Dec 7 - Dec 8
Mövenpick Hotel Mansour Eddahbi Marrakech

About the neighborhood

Marrakech

Located in Hivernage, Sofitel Marrakech Palais Imperial & Spa is a leisurely stroll from popular sights such as Avenue Mohamed VI and Menara Mall. This 157-room, 5-star hotel has 5 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Casino de Marrakech - 2 min walk - 0.2 miles
  • Menara Mall - 13 min walk - 0.7 miles
  • Palais des Congrès - 18 min walk - 1.0 mile
  • Jemaa el-Fnaa - 3 min drive - 1.1 miles
  • Majorelle Garden - 4 min drive - 1.7 miles

Getting around

  • Marrakech Central Station - 7 min drive
  • Menara Airport (RAK) - 10 min drive

Restaurants

  • ‪Casino de Marrakech - ‬4 min walk
  • ‪Cappuccino - Morocco - ‬7 min walk
  • ‪Paul - ‬13 min walk
  • ‪HUQQA GARDEN MARRAKECH - ‬6 min walk
  • ‪Café Extrablatt - ‬4 min walk

About this property

Sofitel Marrakech Palais Imperial & Spa

Art Deco Marrakech hotel in Hivernage with 5 restaurants
Guests of Sofitel Marrakech Palais Imperial & Spa enjoy a full-service spa, a nightclub, and an outdoor pool. There's free valet parking, and an airport shuttle (available 24 hours) for MAD 30 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and LCD TVs with DVD players. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Balconies, private yards, and minibars are also standard. Housekeeping is available on request.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

So Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 10 km
  • Limo/town car service
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MAD 23 for adults and MAD 12.50 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Jardin
  • Oasis
  • Orangerie
  • So good
  • So zen

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Nightclub
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 549 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 2 buildings
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Pet weight must not exceed 9 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MAD 23 for adults and MAD 12.50 for children
  • Airport shuttle fee: MAD 30 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Lounge Marrakech
Marrakech Lounge
Marrakech Sofitel
Sofitel Lounge
Sofitel Lounge Hotel
Sofitel Lounge Hotel Marrakech
Sofitel Lounge Marrakech
Sofitel Marrakech
Sofitel Marrakech Lounge
Sofitel Marrakech Lounge Hotel Marrakech
Sofitel Marrakech Lounge Hotel

Frequently asked questions

Is free cancellation available at Sofitel Marrakech Palais Imperial & Spa?

Sofitel Marrakech Palais Imperial & Spa provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Sofitel Marrakech Palais Imperial & Spa?

As of Nov 23, 2024, prices found for a 1-night stay for 2 adults at Sofitel Marrakech Palais Imperial & Spa on Dec 3, 2024 start from $259.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Sofitel Marrakech Palais Imperial & Spa?

This hotel is situated in Hivernage within a short 11-minute walk of Avenue Mohamed VI and also 13 minutes on foot from Menara Mall. You'll also find Jemaa el-Fnaa and Majorelle Garden within a short drive.

Will I be able to park at Sofitel Marrakech Palais Imperial & Spa?

Yes, valet parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Sofitel Marrakech Palais Imperial & Spa?

So Spa is the hotel's spa and services include body wraps, Ayurvedic treatments, massages, and mani/pedis.

Does Sofitel Marrakech Palais Imperial & Spa have a casino?

No, Sofitel Marrakech Palais Imperial & Spa doesn't have a casino.

Is there an indoor pool at Sofitel Marrakech Palais Imperial & Spa?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a spa tub.

Is Sofitel Marrakech Palais Imperial & Spa good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a garden-view restaurant.

Are there hot tubs at Sofitel Marrakech Palais Imperial & Spa?

Yes, this hotel has a spa tub.

Does Sofitel Marrakech Palais Imperial & Spa have a restaurant that serves breakfast?

Yes, Sofitel Marrakech Palais Imperial & Spa has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sofitel Marrakech Palais Imperial & Spa allow pets to stay free of charge?

Yes, cats and dogs stay free at Sofitel Marrakech Palais Imperial & Spa and the property also provides food and water bowls.

Does Sofitel Marrakech Palais Imperial & Spa have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Sofitel Marrakech Palais Imperial & Spa?

The closest major airport to Sofitel Marrakech Palais Imperial & Spa is Menara Airport (RAK), which is 3.2 mi away (10 minutes by car).

Are there rooms with balconies at Sofitel Marrakech Palais Imperial & Spa?

Yes, every guestroom at Sofitel Marrakech Palais Imperial & Spa comes with a balcony with some featuring pool or mountain views.

Reviews

8.4

Very Good

Rating 10 - Excellent. 291 out of 599 reviews" "
Rating 8 - Good. 176 out of 599 reviews" "
Rating 6 - Okay. 78 out of 599 reviews" "
Rating 4 - Poor. 27 out of 599 reviews" "
Rating 2 - Terrible. 27 out of 599 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Rafic

Disliked: Cleanliness, staff & service, property conditions & facilities
The check in was very slow and unorganised, I had to go through three persons, after an hour of wait, I asked for the manager and this is when I was able to check in.
Stayed 1 night in Aug 2024

10/10 Excellent

Hesham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent experience
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Jul 2024

10/10 Excellent

Joel

Stayed 3 nights in Jun 2024

2/10 Terrible

Farhan, niagara falls

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience. Staff stole money at the spa out of my bath robe. The reception and the manager on duty were extremely rude and disrespectful
Stayed 2 nights in Jun 2024

8/10 Good

Heta

Stayed 3 nights in Jun 2024

10/10 Excellent

Rishi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our time
Stayed 4 nights in Apr 2024

8/10 Good

Shahd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Kaningu

Stayed 3 nights in May 2024

10/10 Excellent

Sukhi

Stayed 1 night in May 2024

6/10 Okay

Jacques

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Ce n’était pas digne d’un 5 étoiles
Stayed 2 nights in May 2024

10/10 Excellent

adam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean friendly staff it has everything you need to enjoy your holiday close to main old city and shopping areas and restaurants and clubs amazing views. I love it
Stayed 7 nights in Apr 2024

10/10 Excellent

Savvas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located at a quiet neighbourhood and still possible to walk to the city centre. Personnel was very helpful and friendly and the breakfast quite good quality and choice.
Stayed 5 nights in Mar 2024

8/10 Good

patricia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property is very nice, the recepcionist were not so nice to welcome us, I asked for a luxury room with 2 beds, never change us for one bed, the bedroom did not have coffe machine, I asked every day for it, never have it, and we have the last room of the building, 7 min walk to the restaurant for breakfast
Stayed 3 nights in Mar 2024

8/10 Good

Tanweer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning building and is high end luxury in the lobbies and stunning grounds, but room was very basic compared to the expected standards. Staff super friendly, respectful and helpful. Bed was so great and comfortable. Just felt for the price and expected 5 star experience it fell short of the mark for me.
Stayed 3 nights in Mar 2024

10/10 Excellent

Betsy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding! Although the property is impeccable, the staff of the Sofitel is what makes this hotel a wonderful and memorable stay. Hachim at the concierge desk took care to answer all of our queries in detail (and we had many!); Nouredine at the main restaurant remembered our orders and provided top notch service. We will definitely return in the near future.
Stayed 4 nights in Feb 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Aaron

Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel near the Old Town of Marrakech. The rooms were huge and well laid out. The staff were friendly and courteous, and the gardens were a delighted. A beautiful hotel.
Stayed 5 nights in Jan 2024

10/10 Excellent

Kristine Alexie

Stayed 2 nights in Jan 2024

10/10 Excellent

valeria

Stayed 2 nights in Jan 2024

2/10 Terrible

Garry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ashamed of Sofitel
Sofitel should be ashamed to have their name on this business. The service needs a full turnover or major training, at the very least. It is a very noisy hotel, including them doing industrial carpet cleaning at 1:30 am. We had to move rooms 3 times and never got a decent night’s sleep. If you have a choice, go elsewhere. You will thank me for it.
Stayed 3 nights in Jan 2024

10/10 Excellent

Kenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Kavita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

6/10 Okay

Martha

Disliked: Property conditions & facilities, room comfort
Disappointing room quality
Overall, the service was good. However, the rooms were overpriced for an outdated style, very small, and poorly lit. The room quality was not up to par; we actually considered leaving after checking into the hotel.
Stayed 3 nights in Sep 2023