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Riad Al Jana

5.0 star property
Luxury riad with 2 restaurants connected to a shopping center in Marrakech

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riad Al Jana

Building design
Indoor pool, open 10:00 AM to 7:30 PM, sun loungers
Terrace/patio
Indoor pool, open 10:00 AM to 7:30 PM, sun loungers
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Spa
    Spa
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
06 Derb Si Moustapha - Zaouia Lahdar, Rue Assouel, Marrakech, Alhaouz, 40030
  • Ben Youssef Madrasa
    3 min walk
  • Marrakech Museum
    3 min walk
  • Le Jardin Secret
    4 min walk
  • Marrakech (RAK-Menara)
    24 min drive

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Room options

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, Select Comfort beds, individually decorated

Executive Suite

  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Living area

Superior Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

Luxury Double Room | 1 bedroom, premium bedding, Select Comfort beds, individually decorated

Luxury Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double or Twin Room, 1 Bedroom, Non Smoking

Standard Double or Twin Room, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, Select Comfort beds, individually decorated

Standard Double or Twin Room, 1 Bedroom, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
Pool

Palais Khum

Pool
Spa
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (161)
The price is $424
per night
$511 total
includes taxes & fees
Dec 7 - Dec 8
Palais Khum

About the neighborhood

Marrakech

Located in Medina within a short walk of Jemaa el-Fnaa, Riad Al Jana is within a mile (2 km) of other popular sights such as Majorelle Garden. This 5-star riad welcomes guests with 6 rooms and conveniences like an indoor pool, free in-room WiFi, and a rooftop terrace. It's connected to a shopping center in central Marrakech and also close to Menara Mall and Avenue Mohamed VI.
View more Riads in MarrakechOpens in a new window

What's nearby

  • Marrakech Museum - 3 min walk - 0.2 miles
  • Le Jardin Secret - 4 min walk - 0.2 miles
  • Jemaa el-Fnaa - 11 min walk - 0.6 miles
  • Bahia Palace - 19 min walk - 1.0 mile
  • Majorelle Garden - 5 min drive - 2.2 miles

Getting around

  • Marrakech Central Station - 18 min drive
  • Menara Airport (RAK) - 24 min drive

Restaurants

  • ‪Nomad - ‬6 min walk
  • ‪Café des Épices - ‬6 min walk
  • ‪Le Jardin - ‬2 min walk
  • ‪Ristorante I Limoni - ‬5 min walk
  • ‪Terrasse des Épices - ‬3 min walk

About this property

Riad Al Jana

Luxury riad with 2 restaurants connected to a shopping center in Marrakech
Riad Al Jana offers an indoor pool, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is MAD 90 per day, or you can take advantage of the airport shuttle (available 24 hours) for MAD 180 per room one way. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Other amenities at this luxury riad include conference space, coffee/tea in a common area, and a computer station.
Guests can expect to find free WiFi and wired Internet. Bathrooms offer jetted tubs, hair dryers, and designer toiletries, and Select Comfort beds with premium bedding ensure a restful night. In-room massages are available.
Recreational amenities at the riad include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (MAD 60 per day); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 69 km
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (MAD 90 per day)

Food and drink

  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant Al Jana
  • Scorpion Restaurant

Things to do

  • Indoor pool
  • Library
  • Personal motorized watercraft
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 108 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Art Deco architecture
  • Built in 1495
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 1000
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MAD 250.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MAD 30.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Airport shuttle transfer per adult: MAD 180 (one-way)
  • Airport shuttle transfer per child: MAD 180 (one-way)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MAD 180 per room (one way)
  • Uncovered self parking fee: MAD 90 per day
  • Nearby parking fee: MAD 60 per day(820 ft away; open 24 hours)
  • Late check-out fee: MAD 1000 (subject to availability)
  • Rollaway bed fee: MAD 250.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 15 years old.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts major credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 7:30 PM.
  • Reservations need to be made in advance for massage services. Contact the riad at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

Property is also known as

Riad Al Jana Riad
Al Jana Marrakech
Riad Al Jana
Riad Al Jana Marrakech
Riad Al Jana Hotel Marrakech
Riad Al Jana Marrakech
Riad Al Jana Riad Marrakech

Frequently asked questions

Is a free cancellation option available at Riad Al Jana?

Riad Al Jana offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do near Riad Al Jana?

This riad is situated in Medina, just steps from Ben Youssef Madrasa and Marrakech Museum, and within a short walk of Le Jardin Secret. You'll also find Jemaa el-Fnaa and Majorelle Garden within a short drive.

Is parking available on site at Riad Al Jana?

Yes, secured parking is offered for MAD 90 per day.

Is there a spa at Riad Al Jana?

Spa services at the riad include mani/pedis and massages.

Does Riad Al Jana have a casino on the premises?

No, Riad Al Jana doesn't have a casino.

Will I find an indoor pool at Riad Al Jana?

Yes, this riad has an indoor pool. Guests have pool access between 10:00 AM and 7:30 PM.

What do couples enjoy most about Riad Al Jana?

This historic riad offers many amenities for couples, including in-room massages as well as an indoor pool and a restaurant with al fresco dining.

Are there hot tubs at Riad Al Jana?

No, but all accommodations at this riad have jetted bathtubs.

Does Riad Al Jana have a restaurant with a breakfast menu?

Yes, Riad Al Jana has 2 restaurants, and serves breakfast for a surcharge.

Will Riad Al Jana allow pets to stay for free?

No, pets and service animals aren't allowed at Riad Al Jana.

Are there connecting rooms at Riad Al Jana?

No, there aren't connecting guestrooms at this riad.

Where is the closest airport to Riad Al Jana?

The closest major airport to Riad Al Jana is Menara Airport (RAK), which is 5 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Riad Al Jana?

No, at Riad Al Jana, there aren't any accommodations that list a balcony.

Does Riad Al Jana have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Riad Al Jana.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 133 out of 241 reviews" "
Rating 8 - Good. 81 out of 241 reviews" "
Rating 6 - Okay. 21 out of 241 reviews" "
Rating 4 - Poor. 4 out of 241 reviews" "
Rating 2 - Terrible. 2 out of 241 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Farida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The riad is really nice and muhammed and Younis are very helpful, met us at the end of the road as taxi wont go to the riad due to narrow road and they helped with the luggage. They were very kind and gave us a map and told us about the area and where everything is. The riad is very clean, breakfast is quite good. The area the riad is a bit secluded and someone like me who has very little sense of direction could end up getting lost.
Stayed 7 nights in Jul 2023

8/10 Good

Samantha

Stayed 1 night in May 2023

10/10 Excellent

Philip, Newport

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abdou and his team were brilliant. Couldn’t help enough, even coming to collect us from the taxi drop off and arranging a late night meal. Riad was right at the top of the medina and souks, and had air con for 40 degrees in august Great location to visit the souks and medina, and a great oasis to come back to at the end of the day.
Stayed 2 nights in Aug 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022

10/10 Excellent

MelCardenas, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Al Jana is very well located and easy to get to. Although literally next door to the hustle and bustle of the medina, it was an oasis of tranquility. The staff was lovely and helpful and each day we had a different local treat baked and freshly squeezed orange juice for breakfast :) would definitely recommend staying in there.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities
Please cancel this hotel for the rest of my stay . Unsafe location
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
this property was ok for a quick night stay but the room was extremely small. Good value for the cost. It was a difficult property to locate within the Medina and we got lost trying to find our way back from dinner and some locals led us on a wild goose chase which left us a bit rattled.
Stayed 1 night in Nov 2019

10/10 Excellent

MONICA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
We had a great stay at this riad. It was in the medina near some really nice restaurants; everything was clean; the room was cosy; and the staff were incredibly friendly and helpful with all of our requests. The only thing I would say is that our room didn't have enough space to open our luggage comfortably without tripping over it, and the breakfast was meager in comparison to other riads we stayed at in Morocco. Other than that - a great place to stay! Would definitely stay here again.
Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
Liked closeness to Cafe Arab, secret garden didnt like reception, out of the way
Stayed 4 nights in Apr 2019

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The best aspect of this venue is the superb hospitality, friendliness and helpfulness of ALL staff members. They went out of their way to make us feel welcome, comfortable and guided us very well. Though the venue is a little away from the main thoroughfare, all the in-house facilities totally outweighed that factor. 10/10 for the Riad Management!
Stayed 4 nights in Dec 2018

10/10 Excellent

Jessie

Liked: Cleanliness, property conditions & facilities, room comfort
The room is a bit small for 3 people but everything else is great! The staff are friendly, helpful and patient.
Stayed 2 nights in Nov 2018

10/10 Excellent

Yesenia, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm staff. Close to everything but surprisingly quiet and tranquil. I felt like I was home. Will definitely stay there again on my next trip to Marrakech.
Stayed 9 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and authentic. Great location. Excellent restaurant with nightly live music nearby. Easy to explore markets and return to drop off purchases and head back out
Stayed 3 nights in Aug 2018

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not To Be Missed
Getting to the Riad after 11pm was terrifying. Not being used to all the scooters and of course being the end of Eid and everyone was in the streets, we almost told our driver to take us back to the airport. However, what a wonderful surprise once the door was opened. Beautiful inside with a lovely roof terrace. Staff were amazing, especially the Manager, who was extremely helpful and had our breakfast ready early on our departure so that we would be on time to catch our train. Nothing was too much trouble for him. Thank you for a great stay.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed this riad. I ended up here because the other riad I booked, canceled my paid reservation without an explanation. After speaking with hotels.com, they booked Riad Al Jana for me. I'm so glad they did because this was a better place to stay. The staff was friendly and the hotel was nice, quiet, and clean. This was my first time to marrakesh. Before visiting this city, make sure you have WiFi on your phone because you will get lost. I would also book everything before arriving. Learn about the dirham (Morocco money). Once you get here, people are always trying to figure out how to get money from you.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, friendly staff and great atmosphere. Absolutely loved it
Stayed 1 night in May 2018

10/10 Excellent

Ryan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Choice in Marrakech
Authentic and classic Moroccan riad, spacious room and comfortable bed. Great location, just inside the Medina (Old City) Really appreciate the great service provided and the breakfast was great too.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend
Had a great stay here - such a quaint riad in the middle of the Medina. The room was clean, a good size and exactly what we needed and the staff were charming and helpful. Breakfast was basic with bread, juice and then something extra that was different each day. It's also quite difficult to find being surrounded by small souks and we got lost a few times! But we had an amazing stay, would definitely recommend.

6/10 Okay

Cayla, Malaysia

Riad at one end of zouk
Overall satisfied. Have to pre-booked taxi at airport/riad so that the transporter will arrange some one to guide from road side as the riad cannot access directly by car. Only breakfast serve a bit late 7.45am. For those booked early excursion, have to take breakfast outside.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
It is extremely value for money in the the Médina and the service from the counter guy (sorry, I don’t know his name) is good.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so helpful and friendly. I would stay there again.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy to spend time at this riad staff very friendly central location inside the Medina hired with the riad transfer from/to airport on time and profesional
Stayed 3 nights in Mar 2018

10/10 Excellent

Arash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great hotel. Clean. Helpful staff. Fascinating location. Definitely recommend.
Stayed 2 nights in Feb 2018

10/10 Excellent

Gabriel, brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent position
This riat is in the heart of the medina, love and clean the beast part is the staff the are there to help you and you fill is real. The places require some investment to give the experience and excellent start, if you stay for only couple of nights is lovely.
Stayed 10 nights in Dec 2017