Hotel Fenix Gran Meliá - The Leading Hotels of the World

5.0 star property
Luxury Madrid hotel in Salamanca with a full-service spa

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Fenix Gran Meliá - The Leading Hotels of the World

Lobby
Restaurant
Reception
Terrace/patio
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service
  • Gym

Explore the area

Map
Hermosilla 2, Madrid, Madrid, 28001
  • Plaza de Colon
    ‪3 min walk‬
  • Puerta de Alcalá
    ‪11 min walk‬
  • Calle de Alcalá
    ‪11 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

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Room options

Presidential Penthouse Suite Red Level (3+1)

  • 2153 sq ft
  • Sleeps 4
  • 1 King Bed

Classic Room

8.8 out of 10
Excellent
(13 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Red Level Room (2+1)

  • Sleeps 3
  • 1 King Bed

Deluxe Room (Level 3 Adults)

  • Sleeps 3
  • 1 King Bed

Premium Room (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed

Premium Room (3 Adults)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed

Penthouse Suite Red Level (2+1)

  • Sleeps 3
  • 1 King Bed

Presidential Penthouse Suite Red Level (2+1)

  • Sleeps 3
  • 1 King Bed

Two Bedroom Suite Red Level (4+1)

  • Sleeps 5
  • 1 King Bed

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Penthouse Suite Red Level

8.0 out of 10
Very good
(1 review)
  • 2152 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Junior Suite Red Level Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Suite Red Level (2+2)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite Red Level (3+1)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Red Level Lounge Access

9.4 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Suite Red Level Lounge Access

  • 645 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Premium

9.6 out of 10
Exceptional
(24 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Supreme Room

9.0 out of 10
Wonderful
(4 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Family Grand Supreme

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Two Bedrooms Suite Red Level

  • 968 sq ft
  • Sleeps 5
  • 1 King Bed

Gran Premium with Jacuzzi Red Level Lounge Access

8.0 out of 10
Very good
(3 reviews)
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

One Bedroom Master Suite Red Level

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed

Supreme

9.6 out of 10
Exceptional
(15 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Redlevel One Bedroom Master Suite with Terrace

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Redlevel One Bedroom Master Suite with Terrace (2+2)

  • Sleeps 4
  • 1 King Bed

Penthouse Suite Red Level (3+1)

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed

Penthouse Suite Red Level (2+2)

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed

Penthouse Suite Red Level

10.0 out of 10
Exceptional
(3 reviews)
  • 861 sq ft
  • Sleeps 4
  • 1 King Bed

Presidential Penthouse Suite Red Level (2+2)

  • 2153 sq ft
  • Sleeps 4
  • 1 King Bed

One Bedroom Master Suite Red Level (2+1)

  • 968 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

Similar properties

About the neighborhood

Madrid

Located in Salamanca, Hotel Fenix Gran Meliá - The Leading Hotels of the World is a leisurely stroll from popular sights such as U.S. Embassy and Gran Via. This 188-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Gran Via - 15 min walk
  • Prado Museum - 18 min walk
  • El Retiro Park - 4 min drive
  • Puerta del Sol - 5 min drive
  • Plaza Mayor - 5 min drive

Getting around

  • Colon Station - 4 min walk
  • Madrid Recoletos Station - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Ten Con Ten - ‬3 min walk
  • ‪Habanera - ‬4 min walk
  • ‪Rodilla - ‬5 min walk
  • ‪Le Pain Quotidien - ‬2 min walk
  • ‪La Mafia se sienta a la mesa - ‬1 min walk

About this property

Hotel Fenix Gran Meliá - The Leading Hotels of the World

Luxury Madrid hotel in Salamanca with a full-service spa
Guests staying at Hotel Fenix Gran Meliá - The Leading Hotels of the World enjoy access to a full-service spa, a gym, and free WiFi in public areas. If you drive, self parking is EUR 40.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 105 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
37-inch plasma TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include minibars, free newspapers, and laptop-compatible safes.
Recreational amenities at the hotel include a health club.
The onsite spa has 3 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • "Aduana" Restaurant
  • Fenix Cocktail Bar

Things to do

  • Full-service spa
  • Health club

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1953
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Airport shuttle fee: EUR 105 per vehicle (one way)
  • Self parking fee: EUR 40.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

Gran Melia Fenix Hotel
Gran Melia Fenix Hotel Madrid
Gran Melia Fenix Madrid
Gran Melia Hotel Madrid
Gran Melia Madrid

Frequently asked questions

Are free cancellation options available at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Hotel Fenix Gran Meliá - The Leading Hotels of the World provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

As of Jan 15, 2025, prices found for a 1-night stay for 2 adults at Hotel Fenix Gran Meliá - The Leading Hotels of the World on Feb 4, 2025 start from $307.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

This hotel is situated in Salamanca within a short 15-minute walk of Gran Via and also 18 minutes on foot from Prado Museum. You'll also find Santiago Bernabéu Stadium and WiZink Center within a short drive.

Is there parking available at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, parking is offered for EUR 40.00 per day. Electric car charging is also available for guests.

Is there a spa at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

There is a full-service spa available for guests to enjoy and services include couples treatments, body treatments, and massages.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World feature a casino at the property?

No, Hotel Fenix Gran Meliá - The Leading Hotels of the World doesn't have a casino.

Will I find an indoor pool at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as a bar.

Are there hot tubs at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have a restaurant that serves breakfast?

Yes, Hotel Fenix Gran Meliá - The Leading Hotels of the World serves buffet breakfast for a surcharge each morning at Fenix Cocktail Bar.

Will Hotel Fenix Gran Meliá - The Leading Hotels of the World allow pets to stay free of charge?

No, pets aren't allowed at Hotel Fenix Gran Meliá - The Leading Hotels of the World though service animals are welcome.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

The closest major airport to Hotel Fenix Gran Meliá - The Leading Hotels of the World is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 8.4 mi away (19 minutes by car).

Are there rooms with balconies at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, some guestrooms at Hotel Fenix Gran Meliá - The Leading Hotels of the World offer a furnished balcony and may feature city views.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have a wedding venue on site?

Take advantage of the wedding venue at Hotel Fenix Gran Meliá - The Leading Hotels of the World if you plan to say "I do" during your trip.

Hotel Fenix Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 731 out of 1001 reviews" "
Rating 8 - Good. 195 out of 1001 reviews" "
Rating 6 - Okay. 51 out of 1001 reviews" "
Rating 4 - Poor. 14 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Stayed 2 nights in Nov 2024

10/10 Excellent

Pere

Liked: Cleanliness, staff & service, property conditions & facilities
Jaime is exception
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente localizacion, amable staff, servicio muy alto
Stayed 2 nights in Oct 2024

10/10 Excellent

Carla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is extraordinary in both luxury and customer service. All staff know the meaning of making the customer feel important. Rooms, decor, food, everything is excellent. I particularly like the red-level service on the 7th floor. I've never stayed at a better hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

LUCERO

Stayed 1 night in Sep 2024

10/10 Excellent

Felipe, Miami

Stayed 2 nights in Sep 2024

10/10 Excellent

Jully

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent!
Stayed 1 night in Sep 2024

8/10 Good

Paulette Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

haoyu

Stayed 1 night in Aug 2024

10/10 Excellent

Branavan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property spacious
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just have the most amazing experience at the Felix Gran Meliá, the instant we arrived were greeted very friendly and caring. We had an overnight flight and went to the hotel to leave the luggage, instead had the lovely surprise that the rooms were ready and could leave our stuff and get settle for the day-something we really appreciated! The buffet breakfast had a great selection, the space is gorgeous, comfortable and the service it’s EXCELLENT. Every single staff person were extremely helpful and welcoming, suggestions for activities, places to visit, timing, they offered help with reservations. A nice token is that the hotel has a car for guest services, it was available that night and it gave us a ride to the restaurant we made reservations that evening. Location is unbeatable!, in a very safe location, 7 minutes walking distance to Alcalá door, terrazas for dinner, 10 minutes from the Prado museum and 15-20 puerta del sol. Definitely a place to stay!!! And we are really hoping to come back very soon!
Stayed 1 night in Aug 2024

10/10 Excellent

Moi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 4 nights in Aug 2024

10/10 Excellent

Larry, Newark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic old world charm in a beautiful and centrally located neighborhood close to multiple major attractions.
Stayed 2 nights in Aug 2024

2/10 Terrible

Carmen

Stayed 3 nights in Jul 2024

10/10 Excellent

Ryun

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Great location in Madrid. Old world hospitality, modern amenities. I would recommend for a few days in Madrid.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rafael, DORAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. Location, everything
Stayed 4 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Fenix Gran Meliá Is Your Home in Madrid
Excellent small hotel. Front desk staff very friendly and helpful. Front door staff also great and helpful with taxis and directions. Highly recommended.
Stayed 2 nights in Jul 2024

10/10 Excellent

ljubisa

Stayed 2 nights in Jul 2024

10/10 Excellent

Luis, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and excellent hotel always. The best service and great staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Felipe, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, been there many times and never disappointed on any detail.
Stayed 3 nights in Jul 2024

10/10 Excellent

Claudia María

Stayed 2 nights in Jun 2024

10/10 Excellent

Liz

Stayed 1 night in Jun 2024

10/10 Excellent

AYSAR, Vienna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nicely situated in the Salamanca district, , shopping is just around the corner, there are nice restaurants close by,very elegant area to walk around,well recommended to stay in this hotel. Breakfast is not excepitional and pricy for what they serve.
Stayed 2 nights in Jun 2024