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Hotel Riu Madeira

4.0 star property
Elegant beach hotel and 2 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Madeira

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Aerial view
Porch
View from room
Reception

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff, property condition

Popular amenities

  • All inclusive
  • Bar
  • Breakfast included
  • Spa
  • 24/7 front desk
  • Parking available

Explore the area

Map
Praia dos Reis Magos, Santa Cruz, 9125-024
  • Reis Magos Beach
    4 min walk
  • Palheiro Golf Club
    10 min drive
  • Palheiro Gardens
    12 min drive
  • Funchal (FNC-Cristiano Ronaldo)
    14 min drive

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Room options

View all photos for Single Room, Balcony

Single Room, Balcony | View from room

Single Room, Balcony

  • 269 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room, Balcony, Partial Sea View

Double Room, Balcony, Partial Sea View | View from room

Double Room, Balcony, Partial Sea View

  • 323 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Suite, Balcony

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Junior Suite, Balcony

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony, Sea View

View from room

Double Room, Balcony, Sea View

  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony

View from room

Standard Double Room, Balcony

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
Front of property

Enotel Lido

Pool
Hot Tub
All inclusive
Spa
9.0 out of 10, Wonderful, (604)
The price is $233
per night
$247 total
includes taxes & fees
Dec 14 - Dec 15
Enotel Lido

About the neighborhood

Santa Cruz

Hotel Riu Madeira places you next to Reis Magos Beach and within a 15-minute walk of Ponta da Oliveira. This 327-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 2 restaurants.

What's nearby

  • Madeira Botanical Garden - 10 min drive - 5.6 miles
  • Palheiro Golf Club - 10 min drive - 4.4 miles
  • Palheiro Gardens - 12 min drive - 4.3 miles
  • Funchal Farmers Market - 12 min drive - 6.4 miles
  • CR7 Museum - 13 min drive - 7.0 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 14 min drive

Restaurants

  • ‪Praia dos Reis Magos - ‬5 min walk
  • ‪La Carbonara Garajau - ‬12 min walk
  • ‪Restaurante Churrascaria O Saúl - ‬20 min walk
  • ‪Laranjinha - ‬3 min walk
  • ‪Residencial Klenks Café - ‬17 min walk

About this property

Hotel Riu Madeira

Elegant beach hotel and 2 outdoor swimming pools
Guests of Hotel Riu Madeira have access to a full-service spa, 2 outdoor pools, and an indoor pool. If you drive, self parking is EUR 5 per day, and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables and tours/tickets. Other amenities at this all-inclusive hotel include a children's pool, a gym, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Balconies, ceiling fans, and hair dryers are also available. Housekeeping is available on request.
2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 13 km
  • Uncovered self parking on site (EUR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • 4 bars/lounges

Restaurants on site

  • Kulinarium
  • Main restaurant

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Indoor pool
  • Tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free crib
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: EUR 5 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hotel Madeira Riu Palace
Hotel Palace Madeira
Hotel Riu Madeira
Hotel Riu Palace Madeira All Inclusive Canico
Hotel Riu Palace Madeira Canico
Madeira Riu Hotel
Riu Hotel Palace Madeira
Riu Palace Madeira
Riu Palace Madeira Canico
Riu Palace Madeira Hotel
Hotel Riu Palace Madeira All Inclusive
Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive
Hotel Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive
All-inclusive property Hotel Riu Palace Madeira - All Inclusive
Hotel Riu Palace Madeira - All Inclusive Canico
Hotel Riu Palace Madeira All Inclusive
Hotel Riu Palace Madeira
Riu Madeira Inclusive Canico

Frequently asked questions

Can I book all-inclusive rates at Hotel Riu Madeira?

Hotel Riu Madeira is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Hotel Riu Madeira?

As of Nov 30, 2024, prices found for a 1-night stay for 2 adults at Hotel Riu Madeira on Dec 9, 2024 start from $236.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hotel Riu Madeira?

Hotel Riu Madeira provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do close to Hotel Riu Madeira?

This hotel is located in Santa Cruz, just steps from Reis Magos Beach. You'll also find Palheiro Gardens and Palheiro Golf Club within a short drive.

Is there parking available at Hotel Riu Madeira?

Yes, uncovered parking is offered for EUR 5 per day. Accessible parking and electric car charging are also available for guests.

Is a spa located at Hotel Riu Madeira?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hotel Riu Madeira feature a casino on the premises?

No, Hotel Riu Madeira doesn't have a casino.

Is there an indoor pool at Hotel Riu Madeira?

Yes, this hotel has an indoor pool along with 2 outdoor pools.

What amenities will couples enjoy at Hotel Riu Madeira?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, 4 bars, and 2 restaurants.

Does Hotel Riu Madeira have a hot tub?

No, but this hotel does have a sauna.

Does Hotel Riu Madeira have a restaurant that serves breakfast?

Yes, Hotel Riu Madeira has 2 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Madeira allow pets to stay free of charge?

No, pets aren't allowed at Hotel Riu Madeira.

Does Hotel Riu Madeira have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Riu Madeira?

The closest major airport to Hotel Riu Madeira is Cristiano Ronaldo Airport (FNC), which is 7 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Hotel Riu Madeira?

Yes, every guestroom at Hotel Riu Madeira comes with a balcony with some featuring ocean views.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 129 out of 192 reviews" "
Rating 8 - Good. 52 out of 192 reviews" "
Rating 6 - Okay. 5 out of 192 reviews" "
Rating 4 - Poor. 5 out of 192 reviews" "
Rating 2 - Terrible. 1 out of 192 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lyckad semester.
Vi uppskattar det mesta med hotellet, bra service och hjälpsam personal. Passar utmärkt för familjer i flera generationer (om än inte högsta fokus på barnaktiviteter). Vi var nöjda med buffé restaurangen och även specialrestaurangen (man får gå på 1 gång/vecka). Vi tyckte basic drinkar såsom gin & tonic, rom & cola etc. var bra dock lämnade poolbaren blandade drinkar mycket att önska. Vi uppskattar mycket att de uppmärksammade min födelsedag med mousserat vin, stort tack för det! Pool området var vi nöjda med. Trevlig strandpromenad med tillgång till allmänt bad. Vi är mycket nöjda med vår vistelse på Madeira och hotel RIU.
Stayed 9 nights in Aug 2024

10/10 Excellent

Tyler

Stayed 7 nights in Jul 2024

10/10 Excellent

adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Lawrence Wing-KI, Toronto

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with family! Workers were all pleasant and friendly and helpful. Very close to the airport and Funchal which are huge benefits.
Stayed 9 nights in Jul 2024

8/10 Good

Eugen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, good variety of food and great hotel. My only recommendation is to either fully revamp the a la carte restaurant or else.
Stayed 6 nights in Jun 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time we have ever stayed at a RIU resort and we were not disappointed. The staff were all wonderful. Big shout out to the bartenders and wait staff for their friendliness.
Stayed 10 nights in Apr 2024

10/10 Excellent

Lucinda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juste parfait.
Stayed 3 nights in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, lovely and amazing Enjoyed meal times, and all drinks and activities like swimming, walking about , .
Stayed 1 night in Apr 2024

8/10 Good

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, mediocre food/location
The service at this place was out of this world. We felt incredibly taken care of by the entire staff. The hotel is lovely and well maintained. The views are gorgeous however it is not on a beach, it is on a very boulder and rock laden waterfront so worth noting if beach access is important to your holiday. The food leaves a lot to be desired, and because of that I would not come again as a couple however would visit again with children as the all inclusive does make vacationing very easy. We took advantage of booking excursions through the front desk and ended up paying a lot less working with the hotel (bonus!) The excursions were wonderful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ashreyaa, Ozone Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel what amazing… the food , the people and it’s very clean and I’m hard to please but I do not have any complaints. Love love love my stay here . For anyone who will go and see the sunrise, bring a blanket with you . 😃😃😃
Stayed 7 nights in Mar 2024

10/10 Excellent

Sooeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect for the family. Very nice heated pool very nice food, the best buffet food ever!! It was nice to have Tennis court but they had bad rackets and balls but still nice. Near walking distance there is ocean you can dip in. Very pretty
Stayed 4 nights in Mar 2024

10/10 Excellent

Javier Núñez

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, sobretodo, Julian (del bar de la piscina) y Fernanda (del comedor). La puerta del baño de la habitación y la que comunicaba las habitaciones no cerraban.
Stayed 5 nights in Mar 2024

10/10 Excellent

Inara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and responsible
Stayed 7 nights in Mar 2024

10/10 Excellent

Lakeena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 5 nights in Mar 2024

10/10 Excellent

DANIEL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great, staff was amazing so polite and helpful. Very clean in a nice quiet location.
Stayed 7 nights in Mar 2024

10/10 Excellent

Grant

Stayed 10 nights in Feb 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. Buffet food was good. Nice pool area and friendly staff.
Stayed 5 nights in Feb 2024

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The just refurbished RIU is very modern with an elegant flare. I really liked the white marble tiles. The staff are outstanding and they work hard to make your stay enjoyable. There was some construction noise from the hotel next door, but it did not bother me. The only thing I would improve upon is having a pillow menu. The mattress is perfectly fine but the pillows flatten quickly. Not enough pillow support for the neck. My compliments to the kitchen and dinning staff, they are outstanding.
Stayed 18 nights in Feb 2024

10/10 Excellent

David Dias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All and all a great stay
Stayed 7 nights in Feb 2024

4/10 Poor

Lisa A

Disliked: Cleanliness, property conditions & facilities
Food was terrible. The options were horrible. Definitely not an all inclusive resort. Madeira was amazing
Stayed 6 nights in Feb 2024

10/10 Excellent

Stephanie

Stayed 4 nights in Feb 2024

4/10 Poor

Hector

Traveled with partner
Liked: Property conditions & facilities
The hotel did not meet my expectations. As a younger generation both my wife and i were getting stared at by the older generation who was staying there and made us feel as if we did not belong there. At a point an older couple yelled at us very aggresively in a foreign language because we were out in our balcony having a conversation. We felt very uncomfortable after the incident and we decided to ask the front desk to move us to a different room. The overall service was not great compared to other all inclusive resorts that we have stayed at in the past where the staff has gone above and beyond to take care of us. As far as food, the buffet was decent we had breakfast, lunch, and dinner but we were not really satisfied with the food. When it came down to getting drinks the servers only picked up the empty cups and did not cater to the guests and offered to get refills or another drink. Overall i would not stay here again.
Stayed 3 nights in Jan 2024

6/10 Okay

Debra

Stayed 9 nights in Jan 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

4/10 Poor

MAllory

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 7 nights in Dec 2023