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The Marco Polo

4.0 star property
Suburban Mackay hotel in West Mackay with free parking

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Marco Polo

Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
Deluxe Spa Room | Desk, laptop workspace, iron/ironing board, free WiFi
Deluxe Family Room | Desk, laptop workspace, iron/ironing board, free WiFi
Deluxe Spa Room | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Free WiFi
  • Laundry

Explore the area

Map
46 Nebo Road, West Mackay, QLD, 4740
  • Jubilee Park
    20 min walk
  • Sun Plaza Motel & Restaurant
    4 min walk
  • Mackay Station
    5 min drive
  • Mackay, QLD (MKY)
    7 min drive

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Room options

View all photos for Deluxe Family Room

Deluxe Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Family Room

  • 474 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Standard King Room

Standard King Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Spa Room

Deluxe Spa Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Spa Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Twin Room, Multiple Beds

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe King Room

Deluxe King Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe King Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Multiple Beds

Deluxe Twin Room, Multiple Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room, Multiple Beds

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Family Room

Standard Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Family Room

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Standard Family Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Family Room

  • Sleeps 4
  • 1 Twin Bunk Bed and 1 King Bed

View all photos for Standard Twin Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Twin Room

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Spa

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Spa

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Family Room

  • Sleeps 5
  • 1 Twin Bunk Bed, 1 Twin Bed and 1 King Bed

View all photos for Deluxe King

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Mackay Resort Motel

Pool
Kids pool
Parking included
Free WiFi
9.0 out of 10, Wonderful, (917)
The price is $76
per night
$84 total
includes taxes & fees
Jan 23 - Jan 24
Mackay Resort Motel

About the neighborhood

Mackay

Located in West Mackay, The Marco Polo is within a mile (2 km) of sights such as Jubilee Park and Caneland Central. This 38-room hotel has an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Caneland Central - 2 min drive
  • Mackay Enertainment and Convention Centre - 2 min drive
  • Bluewater Lagoon - 2 min drive
  • Harrup Park - 3 min drive
  • Mackay Base Hospital - 3 min drive

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 7 min drive

Restaurants

  • ‪The Coffee Club - ‬2 min drive
  • ‪KFC - ‬12 min walk
  • ‪Hungry Jack's - ‬2 min drive
  • ‪Austral Hotel - ‬2 min drive
  • ‪Red Rooster - ‬20 min walk

About this property

The Marco Polo

Suburban Mackay hotel in West Mackay with free parking
The Marco Polo features an outdoor pool and laundry facilities. You can put free parking to good use if you drive. The front desk has multilingual staff that can help with dry cleaning/laundry, tours or tickets, and securing valuables.
22-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other standard amenities include refrigerators, coffee makers, and ceiling fans. Weekly housekeeping is available.
Recreational amenities at the hotel include an outdoor pool.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for AUD 15.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: AUD 15.0 per stay
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Best Western Marco Polo Mackay Motel
Best Western Marco Polo Motel
Best Western Marco Polo
The Marco Polo Hotel
The Marco Polo West Mackay
Best Western Marco Polo Mackay
The Marco Polo Hotel West Mackay

Frequently asked questions

What is there to do close to The Marco Polo?

This hotel is situated in West Mackay within a short 20-minute walk of Jubilee Park. You'll also find Caneland Central and Bluewater Lagoon within a short drive.

How much does it cost to stay at The Marco Polo?

As of Jan 9, 2025, prices found for a 1-night stay for 2 adults at The Marco Polo on Jan 19, 2025 start from $79.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at The Marco Polo?

Yes, covered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Marco Polo have a casino at the property?

No, The Marco Polo doesn't have a casino.

Will I find an indoor pool at The Marco Polo?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

What will couples enjoy most about a stay at The Marco Polo?

Couples staying at this hotel will appreciate amenities like bathrobes as well as an outdoor pool and concierge services.

Does The Marco Polo have a hot tub?

Yes, some guestrooms at this hotel feature private spa tubs.

Does The Marco Polo feature a restaurant that includes a breakfast menu?

No, The Marco Polo doesn't have a restaurant that serves breakfast.

Will The Marco Polo allow pets to stay for free?

No, pets aren't allowed at The Marco Polo though service animals are welcome.

Does The Marco Polo have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Marco Polo?

The closest major airport to The Marco Polo is Mackay, QLD (MKY), which is 3.2 mi away (7 minutes by car).

Are there rooms with balconies at The Marco Polo?

No, at The Marco Polo, there aren't any guestrooms that list a balcony.

The Marco Polo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 308 out of 608 reviews" "
Rating 8 - Good. 190 out of 608 reviews" "
Rating 6 - Okay. 76 out of 608 reviews" "
Rating 4 - Poor. 17 out of 608 reviews" "
Rating 2 - Terrible. 17 out of 608 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Covered parking outside each unit. Comfortable bed. Good bathroom.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, beautiful spa room, excellent meal
Stayed 1 night in Oct 2024

10/10 Excellent

Heidi

Stayed 1 night in Sep 2024

8/10 Good

Kylie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet place to stay. Room serviced our needs for the night. Only small criticism was that there was only one remote for both air cons and both tvs so we had to keep going back and forth with them and the WiFi wouldn’t connect. And possibly could have done with spare blankets or thicker blankets on the beds.
Stayed 1 night in Sep 2024

10/10 Excellent

Gabrielle Willow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing would come back
Stayed 2 nights in Sep 2024

8/10 Good

Diane

Stayed 1 night in Sep 2024

8/10 Good

Ashly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing, enjoyable
Stayed 1 night in Sep 2024

10/10 Excellent

Nicolette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything to do with the hotel. Kids love the pool area. It was quiet and relaxing. Will surely book again on our next trip. Vinaka from the Singh family.
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Melissa, Griffith East

Stayed 2 nights in Aug 2024

10/10 Excellent

Luana, Finch Hatton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great communication with the property and the room was very clean and comfortable...only one gripe...have a shower early as the hot water ran out on us.
Stayed 1 night in Sep 2024

8/10 Good

Mathew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. The room was well appointed. Biggest con is that the water taps make a really loud noise if they are not open all the way. The sound is so loud that I think all the neighbouring rooms can hear it.
Stayed 1 night in Sep 2024

10/10 Excellent

M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received a complimentary upgrade which was lovely, and the most comfortable bed we’ve ever had in a motel. Will definitely be back :)
Stayed 1 night in Sep 2024

10/10 Excellent

Brenden

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very kind and welcoming.
Stayed 1 night in Sep 2024

6/10 Okay

Christine

Stayed 1 night in Sep 2024

8/10 Good

Marianne

Stayed 1 night in Aug 2024

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of space very helpful staff
Stayed 1 night in Sep 2024

10/10 Excellent

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to a couple of pubs and eateries.
Stayed 1 night in Aug 2024

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean and comfortable
Great for a one night stop over on our road trip. Very clean and quiet, comfy bed and pillows, everything we needed including microwave and fridge. Have stayed before, will stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Really comfy bed 👌
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Raymond

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute stop in overnight travelling north , clean, easy, accessible, dining , good price , comfortable Thanks
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, comfortable bed and quiet. easy parking and great little restaurant with excellent food and service
Stayed 1 night in Aug 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The managers and team made me feel at home. In walking distance to shops and clubs and the rate for a 3 day stay is very reasonable. I've stayed in half a dozen places in Mackay on previous trips but the Marco Polo will now be my definate go to.
Stayed 3 nights in Aug 2024