2/10 Terrible
Wendy C.
16 dic. 2024
No le gustó: Limpieza
RUN don't walk away from this inaccurate property listing
RUN, do not walk AWAY from this listing. We tried to stay here over Thanksgiving break. The property did not feel well maintained. The bathtub did not drain, the paint was cracked, many of the electric outlets did not work. It was not well stocked for a visit from out of the country. 1 tiny shampoo bottle for an 8 day stay. 1 hair dryer to be shared by 5 women. But the real reason for this warning is that the heat did not work and further the original windows on this old unit do not fit into the window sockets. They rattle and clank all night long and allow a full draft of winter to come through, exacerbated by the fact that there was no heat. We slept with our winter coats on for 2 nights awaiting a repair that technicians were unable to accomplish. We finally left 6 nights early and checked into a hotel. This property is managed by My City Residences. Therefore none of the quality guarantees offered by VRBO apply. VRBO does not stand behind this booking because the financial transaction takes place on the property manager’s platform. My City Residences verbally agreed to refund the 6 nights I did not stay here, but then sent a refund that shortchanged us by 1,083 pounds. Now they are completely unresponsive to both me and VRBO. TERRIBLE EXPERIENCE!!!!!!!!!
Wendy C.
Se hospedó 8 noches en noviembre de 2024