6/10 Okay
Benjamin
Apr 6, 2025
Liked: Cleanliness, staff & service
First, the breakfast really was well done and a great perk. However, other aspects were less fantastic. In early April, our room slept hot as air conditioning was not available. I was able to open the window, but it still was on the hot side and then sound from outside was disruptive. Parking was very expensive nearby, and the staff did not seem to realize the cost, advising us to move to another location for very little benefit. The room that was purchased on Orbitz was not available due to some kind of error. Things happen. What bothers me is that the staff hoped we wouldn't notice the change in the room, and then admitted it when confronted. We were comped with some nice cocktails, and it wasn't the end of the world, but I wish we didn't have to argue for what we bought.
Benjamin
Stayed 1 night in Apr 2025