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Casona Plaza Hotel Puno

3.5 star property
Art Deco hotel with free breakfast and a 24-hour business center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casona Plaza Hotel Puno

Premium bedding, down comforters, pillowtop beds, in-room safe
Reception
Double Room | Premium bedding, down comforters, pillowtop beds, in-room safe
Lounge
Interior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle Arequipa Nro 655, Puno, PUNO, PE
  • Puno Plaza de Armas
    1 min walk
  • Puno Cathedral
    2 min walk
  • Casa del Corregidor
    3 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.)
    69 min drive

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Room options

View all photos for Basic Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Basic Double Room

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite

  • 872 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Quadruple Room, 1 Bedroom, Private Bathroom

Classic Quadruple Room, 1 Bedroom, Private Bathroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Classic Quadruple Room, 1 Bedroom, Private Bathroom

  • 914 sq ft
  • City view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Triple Room

  • 484 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Twin Room, Private Bathroom

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room

Double Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room

  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Single Room

  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Breakfast included
Pet friendly
Parking included
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8.0 out of 10, Very Good, (170)
The price is $56
per night
$56 total
Jan 5 - Jan 6
Hacienda Puno

About the neighborhood

Puno

Casona Plaza Hotel Puno places you next to Puno Plaza de Armas and Puno Cathedral. This 60-room, 3.5-star hotel welcomes guests with free breakfast, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Puno Plaza de Armas - 1 min walk
  • Puno Cathedral - 2 min walk
  • Puno Central Market - 3 min walk
  • Pine Park - 4 min walk
  • Puno Port - 2 min drive

Getting around

  • Puno Station - 9 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 69 min drive

Restaurants

  • ‪La Casona - ‬3 min walk
  • ‪Mojsa Restaurant - ‬1 min walk
  • ‪Ricos Pan - ‬1 min walk
  • ‪La Casa del Corregidor - ‬3 min walk
  • ‪La Hacienda Restaurant - ‬2 min walk

About this property

Casona Plaza Hotel Puno

Art Deco hotel with free breakfast and a 24-hour business center
Casona Plaza Hotel Puno features free WiFi in public areas, a conference center, and a 24-hour business center. For transportation, you can make use of an airport shuttle (available 24 hours) for PEN 210 per vehicle roundtrip, as well as a free train station shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
Guests can expect 21-inch TVs with cable channels and first-run movies, along with free WiFi and wired Internet. Pillowtop beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other amenities include free local calls, safes, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available from 6:00 AM to 9:00 PM; PEN 12 per night; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free cruise terminal shuttle

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • LOS FAROLES

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch TV with cable channels
  • First-run movies

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 9 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for PEN 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: PEN 210 per vehicle (roundtrip)
  • Nearby parking fee: PEN 12 per night (1640 ft away; open 6:00 AM to 9:00 PM)
  • Rollaway bed fee: PEN 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: noon
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers offsite parking (reservations required).
Property Registration Number 20406473091

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Casona Plaza
Casona Plaza Hotel
Casona Plaza Hotel Puno
Casona Plaza Puno
Hotel Casona Plaza
Casona Plaza Hotel Puno
Casona Plaza Hotel
Casona Plaza Puno
Hotel Casona Plaza Puno
Puno Casona Plaza Hotel
Hotel Casona Plaza
Casona Plaza
Casona Plaza Hotel Puno Puno
Casona Plaza Hotel Puno Hotel
Casona Plaza Hotel Puno Hotel Puno

Frequently asked questions

Are free cancellation options available at Casona Plaza Hotel Puno?

Casona Plaza Hotel Puno provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What's there to see near Casona Plaza Hotel Puno?

This hotel is located in Puno, just steps from Puno Plaza de Armas and Puno Cathedral, and within a short walk of Puno Central Market. You'll also find Pine Park and Mirador El Condor less than a mile away.

Is parking available on site at Casona Plaza Hotel Puno?

No, there isn't parking at the hotel but you'll find nearby parking for PEN 12 per night (reservations required).

Does Casona Plaza Hotel Puno include a casino at the property?

No, Casona Plaza Hotel Puno doesn't have a casino.

Will I find an indoor pool at Casona Plaza Hotel Puno?

No, there is no indoor pool at this hotel.

Is Casona Plaza Hotel Puno good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Are there hot tubs at Casona Plaza Hotel Puno?

No, there isn't a spa tub at this hotel.

Does Casona Plaza Hotel Puno feature a restaurant that includes a breakfast menu?

Yes, Casona Plaza Hotel Puno serves free buffet breakfast at LOS FAROLES.

Will Casona Plaza Hotel Puno allow pets to stay for free?

No, pets and service animals aren't allowed at Casona Plaza Hotel Puno.

Does Casona Plaza Hotel Puno have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Casona Plaza Hotel Puno?

The closest major airport to Casona Plaza Hotel Puno is Juliaca (JUL-Inca Manco Capac Intl.), which is about 26.9 mi away.

Are there rooms with balconies that I can book at Casona Plaza Hotel Puno?

No, at Casona Plaza Hotel Puno, there aren't any guestrooms that list a balcony.

Casona Plaza Hotel Puno Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 33 out of 83 reviews" "
Rating 8 - Good. 30 out of 83 reviews" "
Rating 6 - Okay. 16 out of 83 reviews" "
Rating 4 - Poor. 3 out of 83 reviews" "
Rating 2 - Terrible. 1 out of 83 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Liza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff; it's just a little dated.
Stayed 1 night in Jul 2024

8/10 Good

carsten m

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base for Puno
My room was clean and the bedding etc in good condition. A radiator and spare blankets came in handy during the cold nights/mornings. The location, a couple of blocks from the main square, was excellent. Staff were all helpful and friendly. The breakfast was slightly limited for the size of the hotel. Fresh eggs, omelettes etc were available (and tasty) from the eggman, but if you were in a line behind a tour group, it night require patience as this was the only way to get cooked eggs. Given the nature of Puno and tourists' depatures for tours or buses at all hours, i found my sleep disturbed by the clatter of suutcases / chatter of guests on more than one occasion. I would recommend that at the next investment cycle, the hotel look into soundproofing / acoustics
Stayed 1 night in Jul 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Caleb

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 1 night in May 2024

10/10 Excellent

Sosana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the price
The room was very nice with clean bedding and bathroom. The hot water and shower pressure were decent. There is a heater in the room and extra comforters/ blankets in case it is a little colder. Staff are super friendly and helpful staff. Would definitely stay here again.
Stayed 1 night in Jun 2024

8/10 Good

David

Business traveler
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Zoila

Liked: Cleanliness, staff & service, property conditions & facilities
La adecuada ubicación del hotel.
Stayed 4 nights in Feb 2024

10/10 Excellent

Martin

Stayed 1 night in Jan 2024

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel with a friendly staff but unfortunately it has horrible Internet. If you are a tourist staying one night, it is a fine place. We were there for business and it has a lot of policies that are unfriendly to business travelrrs in addition to the Internet, which is often unusable. And instead of a managed WiFi they have five routers and you just have to find one that works We booked a larger room so we could have some private meetings only to find out that no guests are allowed in the room, which was never disclosed at booking. They did offer to let us meet in the common space but it was not as private. The breakfast is really nice and the rooms are spacious and modern.
Stayed 5 nights in Dec 2023

10/10 Excellent

Patrycja

Liked: Cleanliness, staff & service, room comfort
Highly recommend this hotel. The staff is extremely nice - they helped us out with with our reservation issue. Delicious breakfast, clean rooms. Perfect location.
Stayed 1 night in Oct 2023

10/10 Excellent

Rodrigo, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised how nice this place is , been a budget hotel. It is less than two minutes walk to main square. Front desk crew is so charming and helpful. Place offers a great breakfast buffet .
Stayed 1 night in Jul 2023

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautifully decorated and even has an elevator. The room was very spacious for a triple room. The front desk staff was accommodating and very helpful.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities
I felt that the room was too dark aside from that I must say that they provide excellrnt service. I had altitude sickness and they call a doctor who came to my room. Their prices were very reasonable when it comes to the refreshments in the in room refrigerator.
Stayed 2 nights in May 2019

10/10 Excellent

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casino Plaza...not a shopping centre, but a nice H
A great location, just off the Plaza de Armas. A beautifully presented Hotel. Clean, comfortable and friendly staff. Spacious common areas, with a variety of seating. A reasonably priced restaurant, with nicely prepared food. The room was clean, comfortable bedding...with a functional private bathroom. We can recommend this Hotel, which is close to all amenities.
Stayed 1 night in Mar 2019

6/10 Okay

Mark

Liked: Staff & service
Stayed 2 nights in Dec 2018

6/10 Okay

Heidi, Olympia

Liked: Cleanliness, staff & service
Disliked: Room comfort
The location was good. The breakfast was adequate. We were also able to get our laundry done for a fair price. The room was nice. The only issues were that the room refrigerator did not work. The room internet was not working for all three days we were there. We had to go to the lobby for internet.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Close to one of the main city squares
Stayed 1 night in May 2018

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lauren, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in ideal location
My friend and I have been traveling in Peru and have lucked out in all the hotels we've stayed in thus far. We booked through Expedia and when we got off the bus, they said they didn't have a room for us...but when I arrived with our confirmation in hand, they got things going. The staff were friendly, informative and helpful. The beds were comfortable, though a bit dark in terms of lighting. This hotel was in a great location right near everything in Puno and we were happy we stayed there...and would definitely come again!
Stayed 1 night in Apr 2018

10/10 Excellent

Zappito, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, Good Location and Great Calue
Nice, clean, centrally located hotel in Puno with a very helpful staff. Betsy at the front desk was extremely professional and helpful. Rooms are in good condition and comfortable. Highly recommended for the discerning value travelers.
Stayed 2 nights in Apr 2018

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location
Central location, very nice staff,excellent service. Large and comfortable room. Nice breakfast buffet. Only negative comment is the lukewarm shower. Overall a great value. Would recommend.
Stayed 1 night in Oct 2017

6/10 Okay

Sandra

Liked: Room comfort
Underwhelming hotel with good location
Casona Plaza was an ok choice for Puno where choices are limited. It was quite dated but overall fairly clean and comfortable and our room (king suite) was spacious. There was a heater which was much appreciated as it was quite cool in September. The breakfast was average. The location was good for exploring Puno, close to restaurants, markets and the plaza with the cathedral. Puno overall felt safe to walk around. We were able to walk to the train station but would not advise it if you have luggage as the streets and sidewalks are uneven. Taxis were available and reasonable. Luckily we got a discounted rate for our room which made it a fairly good value. At full price I would have considered it way overpriced. There were a couple of negatives. There was no bottled water provided except through purchase at the minibar. In every hotel we stayed in for a month in Peru water was provided because the water in Peru is not drinkable. This is obviously standard practice in Peru hotels. Also the staff at the hotel, especially the front desk, seemed unfriendly, bordering on rude. Not sure what was going on but we would probably try a different hotel if we stayed in Puno again.
Stayed 1 night in Sep 2017

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
Noisy, but clean
A lot of street noise. Windows not sealed to keep out noise & cold. Internet not the best. Clean & comfortable room.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attractive hotel near city center
Stayed there only one night, found it similar to a nice hotel we stayed at in Lima and better than any of the other hotels we stayed at in Peru. Unfortunately they didn't have a room for us for additional nights, but we were able to use the computer in the lobby to find another hotel, and the Casona stored our luggage overnight until we were able to transfer it, so very helpful staff!
Stayed 1 night in Jul 2017