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Sheraton Maui Resort & Spa

4.0 star property
Family fun on the beach, with outdoor pool, near Black Rock

Choose dates to view prices

Photo gallery for Sheraton Maui Resort & Spa

Meeting facility
5 restaurants, breakfast served
Property amenity
In-room safe, desk, blackout drapes, iron/ironing board
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk
  • Hot Tub

Explore the area

Map
2605 Kaanapali Pkwy, Lahaina, HI, 96761
  • Kaanapali Beach
    ‪3 min walk‬
  • Black Rock
    ‪9 min walk‬
  • Whalers Village
    ‪12 min walk‬
  • Kahului, HI (OGG)
    ‪52 min drive‬

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Room options

View all photos for Suite, 1 Bedroom, Ocean View, Beachfront (Kaanapali Beachfront)

Suite, 1 Bedroom, Ocean View, Beachfront (Kaanapali Beachfront) | Beach | On the beach, scuba diving, snorkeling

Suite, 1 Bedroom, Ocean View, Beachfront (Kaanapali Beachfront)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lanai, Oceanfront

Room, 1 King Bed, Lanai, Oceanfront | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Lanai, Oceanfront

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lanai, Oceanfront

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Lanai, Oceanfront

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

  • 416 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront

Room, 1 King Bed, Non Smoking, Oceanfront | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Oceanfront

  • 355.8 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Oceanfront

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking, Oceanfront

  • 340 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Oceanfront (Moana Oceanfront)

Room, 1 King Bed, Oceanfront (Moana Oceanfront) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Oceanfront (Moana Oceanfront)

  • 416 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Oceanfront (Moana Oceanfront)

Room, 2 Double Beds, Oceanfront (Moana Oceanfront) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Oceanfront (Moana Oceanfront)

  • 416 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Oceanfront (Moana Oceanfront)

Suite, 1 Bedroom, Oceanfront (Moana Oceanfront) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Oceanfront (Moana Oceanfront)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Lanai, Ocean View (Ohana Lanai, King or 2 Doubles)

Suite, Multiple Beds, Lanai, Ocean View (Ohana Lanai, King or 2 Doubles) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Lanai, Ocean View (Ohana Lanai, King or 2 Doubles)

  • 667 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Suite, Multiple Beds, Ocean View (Oaha Doubles)

Suite, Multiple Beds, Ocean View (Oaha Doubles) | Living room | 50-inch LCD TV with cable channels, TV, foosball

Suite, Multiple Beds, Ocean View (Oaha Doubles)

  • 667 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds and 1 Double Murphy Bed

View all photos for Room, 1 King Bed, Non Smoking, Resort View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Resort View

  • 340 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Resort View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking, Resort View

  • 340 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Partial Ocean View

  • 340 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Ocean View

  • 340 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking, Ocean View

  • 340 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • 416 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Non Smoking, Lanai

Premium Room, Non Smoking, Lanai | In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, Non Smoking, Lanai

  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Multiple Beds, Ocean View (Ohana King)

Suite, Multiple Beds, Ocean View (Ohana King) | Living room | 50-inch LCD TV with cable channels, TV, foosball

Suite, Multiple Beds, Ocean View (Ohana King)

  • 667 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking, Ocean View

  • 667 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Suite, 1 Bedroom, Non Smoking

  • 854 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Presidential Suite, 1 King Bed, Non Smoking

  • 1600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Lahaina Suite)

Suite, 1 Bedroom, Oceanfront (Lahaina Suite) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Oceanfront (Lahaina Suite)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Resort View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Resort View (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Resort View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Ocean View (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Resort View (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Resort View (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Partial Ocean View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Ocean View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Kaanapali

Kaanapali Beach is within a 5-minute walk of Sheraton Maui Resort & Spa while other popular sites like Black Rock are within a 15-minute stroll. This 4-star resort has 508 guestrooms and offers conveniences like 5 restaurants, a full-service spa, and an outdoor pool.
View more Resorts in KaanapaliOpens in a new window

What's nearby

  • Kaanapali Beach - 3 min walk - 0.2 miles
  • Black Rock - 9 min walk - 0.5 miles
  • Whalers Village - 12 min walk - 0.7 miles
  • Kaanapali Golf Courses - 16 min walk - 0.9 miles
  • Kaanapali Kai Course at Kaanapali Golf Resort - 17 min walk - 0.9 miles

Getting around

  • Kahului Airport (OGG) - 52 min drive

Restaurants

  • ‪Monkeypod Kitchen by Merriman - ‬12 min walk
  • ‪Leilani's on the Beach - ‬11 min walk
  • ‪Hula Grill Kaanapali - ‬10 min walk
  • ‪Island Vintage Coffee - ‬10 min walk
  • ‪Häagen-Dazs - ‬9 min walk

About this property

Sheraton Maui Resort & Spa

Family fun on the beach, with outdoor pool, near Black Rock
Guests of Sheraton Maui Resort & Spa enjoy a full-service spa, an outdoor pool, and a lazy river. Parking is available for USD 39 per night (USD 49 per night for valet parking), and there's also an area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this beach resort include a 24-hour gym, outdoor tennis courts, and a hot tub.
50-inch LCD TVs come with cable channels and pay movies. Bathrooms have hair dryers, free toiletries, and bathrobes. Other amenities include lanais, coffee makers, and safes. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a lazy river, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub. The spa is open daily.

Languages

English

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Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle
  • Secured, covered self parking on site (USD 39 per night)
  • Secured, covered valet parking on site (USD 49 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cliff Dive Grill
  • Coral Reef
  • Mai Tai Bar
  • Teppan-yaki Dan
  • The Sandbar

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Foosball table
  • Full-service spa
  • Games
  • Hot tub
  • Lazy river
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkeling
  • Waterslide

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 42,307 square feet of conference space

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 57.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Shuttle service
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 39 per night (in/out privileges)
  • Covered valet parking fee: USD 49 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 069-973-6064-01
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 069-973-6064-01.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maui Sheraton
Maui Sheraton Resort
Sheraton Maui
Sheraton Maui Lahaina
Sheraton Maui Resort
Sheraton Maui Resort Lahaina
Sheraton Resort
Sheraton Resort Maui
Lahaina Sheraton
Sheraton Lahaina
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort And Spa
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Sheraton Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Maui Resort Spa
Sheraton Maui & Spa Lahaina
Sheraton Maui Resort & Spa Resort
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort & Spa Resort Lahaina

Frequently asked questions

Are free cancellation options available at Sheraton Maui Resort & Spa?

Sheraton Maui Resort & Spa offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Maui Resort & Spa?

As of Apr 4, 2025, prices found for a 1-night stay for 2 adults at Sheraton Maui Resort & Spa on Apr 18, 2025 start from $447.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Sheraton Maui Resort & Spa?

Guests enjoy the resort's walkable location in Kaanapali based on their ratings, and it's just steps from Kaanapali Beach and Black Rock. You'll also find Whalers Village and Kaanapali Kai Course at Kaanapali Golf Resort less than a mile away.

Will I be able to park at Sheraton Maui Resort & Spa?

Yes, secured valet parking is offered for USD 49 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is a spa located at Sheraton Maui Resort & Spa?

There is a full-service spa available for guests to enjoy and services include prenatal massages, hot stone massages, and body wraps.

Does Sheraton Maui Resort & Spa feature a casino?

No, Sheraton Maui Resort & Spa doesn't have a casino.

Will I find an indoor pool at Sheraton Maui Resort & Spa?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Sheraton Maui Resort & Spa?

This beachfront resort offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a beachfront restaurant.

Does Sheraton Maui Resort & Spa have a hot tub?

Yes, this resort has a spa tub.

Does Sheraton Maui Resort & Spa have a restaurant with a breakfast menu?

Yes, Sheraton Maui Resort & Spa has 5 restaurants, and serves breakfast for a surcharge.

Will Sheraton Maui Resort & Spa allow pets to stay free of charge?

No, pets aren't allowed at Sheraton Maui Resort & Spa.

Does Sheraton Maui Resort & Spa have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from Sheraton Maui Resort & Spa?

The closest major airport to Sheraton Maui Resort & Spa is West Maui Airport (JHM), which is 4.6 mi away (21 minutes by car). Another top airport is Kahului Airport (OGG), which is located 27.8 mi away (52-minute drive).

Are there rooms with balconies at Sheraton Maui Resort & Spa?

Yes, every guestroom at Sheraton Maui Resort & Spa comes with a lanai with some featuring ocean or garden views.

Does Sheraton Maui Resort & Spa have a wedding venue?

Take advantage of the wedding venue at Sheraton Maui Resort & Spa if you plan to say "I do" during your trip.

Sheraton Maui Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 510 out of 1007 reviews
Rating 8 - Good. 250 out of 1007 reviews
Rating 6 - Okay. 135 out of 1007 reviews
Rating 4 - Poor. 60 out of 1007 reviews
Rating 2 - Terrible. 52 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Preston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didnt like the resturant choices as we couldnt go anytime to get a hamburger real quick. Every place was a big deal to get food.
Stayed 9 nights in Mar 2025

10/10 Excellent

William

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This could be a lean to and I’d still say it’s the greatest. This is BLACKROCK! It’s sacred and it’s awesome! Property is huge and has all manors of lodging. They have classic Hawaiian dishes and performances. Best part, it’s on Kaanapali beach. With waves as high 15feet sometimes coming in. Sometimes, it’s only a foot. Whichever, doesn’t matter, because it’s one of the greatest beaches in the world. Shopping within walking distance. Food within walking distance. Whales within walking distance. Cmon. That’s funny. Always great staff. Always fast check in. Always accommodating.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort
Beautiful location look across to Lanai. Rock jumps were lots of fun! Pool is very nice.
Stayed 5 nights in Dec 2024

8/10 Good

AVIV

Liked: Staff & service, property conditions & facilities
GOOD
Stayed 7 nights in Dec 2024

10/10 Excellent

Dingding

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay at Sheraton again if visiting Maui, best view at ocean front rooms. Staffs are very friendly. Easy access to the beach. Will be better if there are more restaurants choices in the hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Francisco

Stayed 7 nights in Dec 2024

10/10 Excellent

Clara

Stayed 4 nights in Dec 2024

10/10 Excellent

Abhisek

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is too good especially spacious rooms, breakfast and beach access
Stayed 5 nights in Dec 2024

8/10 Good

Alina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was clean and the front desk staff were helpful. I would like to see more dining options and more activities and amenities. The game room was closed during our stay and the tennis and pickleball was never available. There were many people from outside using pools and pool chairs so the pools were always crowded !!!
Stayed 5 nights in Dec 2024

4/10 Poor

Janie

Disliked: Cleanliness, staff & service, property conditions & facilities
Location was excellent, it could be much cleaner. Some staff have poor attitude and not as accommodating. Always looking for extra money.
Stayed 7 nights in Dec 2024

10/10 Excellent

Kimberly

Stayed 5 nights in Sep 2024

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Dec 2024

6/10 Okay

George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked and Ocean Front room based on the photo off the Expedia AND THE SHERATON website. It shows a view directly over the beach. Despite multiple inquiries and dissatisfaction, (and a variety of unsatisfactory answers) I was placed in an Ocean View room, located behind cabanas, the pool, and the beach bar. The $40/day “Resort Fee” had no impact on the $100/day fees for umbrellas and beach chairs or expensive snorkeling equipment. The Happy Hour music from the beach bar was too loud.
Stayed 6 nights in Dec 2024

10/10 Excellent

Christina

Stayed 2 nights in Nov 2024

10/10 Excellent

Lan

Stayed 4 nights in Aug 2024

10/10 Excellent

Xueyan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The pool and garden there are beautiful. Staff are also super friendly as well. A wonderful stay overall, will surly come back again!
Stayed 3 nights in Dec 2024

8/10 Good

Juliana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to snorkeling
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas A

Stayed 5 nights in Nov 2024

10/10 Excellent

Marcella

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Ana Maria Espinosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous views of Black Rock and Kaanapali Beach from our balcony. Beautiful sunsets. The best snorkeling is at Black Rock. We saw a dozen spotted rays, lots of turtles, and hundreds of fish in the coral reef past the diving rocks. Walk to Whaler's Village for dining and shopping. The best resort on the best beach!
Stayed 6 nights in Oct 2024

10/10 Excellent

Rehana

Liked: Property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Aaron

Stayed 5 nights in Oct 2024

10/10 Excellent

Arun F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Tricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect place to end our vacation. Staff were truly outstanding!
Stayed 3 nights in Nov 2024

Hotels

Napili Kai Beach Resort
Waikiki Shore by OUTRIGGER
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Corner Unit Ground Floor Kiahuna Plantation Unit. Steps To Beach!
OUTRIGGER Waikiki Paradise Hotel
Ultimate Oceanfront Townhome Located on Kona Coast
Aston Waikiki Sunset
Queen Kapiolani Hotel
Hono Koa Vacation Club
Sheraton Waikiki Beach Resort
Park Shore Waikiki
Wayfinder Waikiki
Club Wyndham Kona
Kiahuna Plantation Resort Kauai by OUTRIGGER
Ala Moana Hotel by Mantra
Kahana Falls Maui by VRI Americas
The Imperial Hawaii Resort
Royal Kona Resort
Aston at the Waikiki Banyan
Holiday Inn Express Waikiki by IHG
Hyatt Centric Waikiki Beach
Castle Hilo Hawaiian Hotel
Hilton Hawaiian Village Waikiki Beach Resort
'Alohilani Resort Waikiki Beach
Four Seasons Resort Maui at Wailea
Plantation Hale Suites
Aloha Condos, Islander on the Beach, Condo 234, Ocean View, AC
Royal Kahana Maui by OUTRIGGER
Waikiki Malia
Sheraton® Princess Kaiulani Waikiki Beach