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Hotel El Tucano Resort & Thermal Spa

3.5 star property
Resort in La Palmeria with a full-service spa and free breakfast

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel El Tucano Resort & Thermal Spa

Lobby sitting area
Mini-golf
Room
Room
Treatment room

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Hot Tub
  • 24/7 front desk
  • Gym
  • Spa
  • Breakfast included

Explore the area

Map
7 km North from Central Park, Ciudad Quesada, La Palmeria, Alajuela
  • Juan Castro Blanco National Park
    18 min walk
  • Aquas Zarcas Square
    6 min drive
  • Quesada City Park
    10 min drive
  • San José (SJO-Juan Santamaría Intl.)
    145 min drive

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Room options

View all photos for Superior Room, 1 Bedroom, Ensuite, Mountain View

Superior Room, 1 Bedroom, Ensuite, Mountain View | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Superior Room, 1 Bedroom, Ensuite, Mountain View

  • Sleeps 3
  • 2 Queen Beds and 1 Twin Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Family Room

  • Sleeps 5
  • 1 Twin Bed, 1 Double Bed and 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Junior Suite

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Triple Room

  • 226 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite

Master Suite | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Master Suite

  • 538 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

La Palmeria

Located 0.9 mi (1.5 km) from Juan Castro Blanco National Park, Hotel El Tucano Resort & Thermal Spa is within a 10-minute drive of Aquas Zarcas Square. This 3.5-star resort has 87 guestrooms and offers conveniences like free breakfast, a full-service spa, and an outdoor pool.
View more Resorts in La PalmeriaOpens in a new window

What's nearby

  • Juan Castro Blanco National Park - 18 min walk
  • Aquas Zarcas Square - 6 min drive
  • Quesada City Park - 10 min drive
  • Camara de Ganaderos de San Carlos - 28 min drive
  • Poás Volcano National Park - 76 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 145 min drive

Restaurants

  • ‪Tilapias Quecos - ‬3 min drive
  • ‪Soda Restaurante Isabel #3 - ‬4 min drive
  • ‪Cosechas - ‬7 min drive
  • ‪Restaurante Yin Du - ‬8 min drive
  • ‪Pizzeria Tzunami - ‬7 min drive

About this property

Hotel El Tucano Resort & Thermal Spa

Resort in La Palmeria with a full-service spa and free breakfast
At Hotel El Tucano Resort & Thermal Spa, guests enjoy a full-service spa, an outdoor pool, and a lazy river. There's free parking and an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this hot springs resort include a gym, a sauna, and free WiFi in public areas.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are also available.
An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and Turkish bath/hammam. The spa is open select days. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Foresta

Things to do

  • Full-service spa
  • Gym
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open select days
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

El Tucano
Hotel El Tucano Resort Thermal Spa La Palmeria
El Tucano Thermal Spa Aguas Zarcas
Hotel El Tucano Resort & Thermal Spa
Hotel El Tucano Resort & Thermal Spa Aguas Zarcas
El Tucano Resort And Thermal Spa
Occidental El Tucano Hotel
Occidental El Tucano Resort
Hotel El Tucano Resort Thermal Spa Aguas Zarcas
El Tucano Resort & Thermal Spa Costa Rica/San Carlos
El Tucano Resort & Thermal Hotel San Carlos
El Tucano Thermal Spa La Palmeria
Tucano Thermal La Palmeria
Tucano & Thermal La Palmeria
Hotel El Tucano Resort Thermal Spa
Hotel El Tucano Resort & Thermal Spa Resort
Hotel El Tucano Resort & Thermal Spa La Palmeria
Hotel El Tucano Resort & Thermal Spa Resort La Palmeria

Frequently asked questions

Are free cancellation options available at Hotel El Tucano Resort & Thermal Spa?

Hotel El Tucano Resort & Thermal Spa offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel El Tucano Resort & Thermal Spa?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at Hotel El Tucano Resort & Thermal Spa on Jan 2, 2025 start from $116.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel El Tucano Resort & Thermal Spa?

This resort is located in La Palmeria within a short 18-minute walk of Juan Castro Blanco National Park. You'll also find Quesada City Park nearby.

Is parking available on site at Hotel El Tucano Resort & Thermal Spa?

Yes, self parking is offered for free at the resort.

Is a spa located at Hotel El Tucano Resort & Thermal Spa?

The Spa is the resort's spa and services include body wraps, mud baths, hot springs, and Ayurvedic treatments. The spa is not open daily but only on select days.

Does Hotel El Tucano Resort & Thermal Spa feature a casino on the premises?

No, Hotel El Tucano Resort & Thermal Spa doesn't have a casino.

Will I find an indoor pool at Hotel El Tucano Resort & Thermal Spa?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a spa tub.

What do couples enjoy most about Hotel El Tucano Resort & Thermal Spa?

There are plenty of amenities for couples at this resort, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at Hotel El Tucano Resort & Thermal Spa?

Yes, this resort has a spa tub.

Does Hotel El Tucano Resort & Thermal Spa have a restaurant that serves breakfast?

Yes, Hotel El Tucano Resort & Thermal Spa serves free full breakfasts at La Foresta.

Will Hotel El Tucano Resort & Thermal Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel El Tucano Resort & Thermal Spa.

Does Hotel El Tucano Resort & Thermal Spa have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from Hotel El Tucano Resort & Thermal Spa?

The closest major airport to Hotel El Tucano Resort & Thermal Spa is La Fortuna (FON-Arenal), which is 26.5 mi away (54 minutes by car). Another top airport is Juan Santamaria Intl. Airport (SJO), which is around 28 mi away.

Are there rooms with balconies that I can book at Hotel El Tucano Resort & Thermal Spa?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy garden or mountain views.

Hotel El Tucano Resort & Thermal Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 100 out of 328 reviews" "
Rating 8 - Good. 106 out of 328 reviews" "
Rating 6 - Okay. 61 out of 328 reviews" "
Rating 4 - Poor. 38 out of 328 reviews" "
Rating 2 - Terrible. 23 out of 328 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Cedma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
La habitación bien, pero mucho ruido en la mañana muy temprano. Personal de operaciones y mantenimiento con el radio a todo volumen, uno se entera de todo y no logra dormir.
Stayed 1 night in Jul 2024

8/10 Good

Eduardo, Huntingdon Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities
They are at is beautiful, but some areas need attention. It needs some TLC
Stayed 1 night in Jul 2024

6/10 Okay

David

Traveled with group
Liked: Staff & service
The property is scenic, surrounded by beautiful forest area and a creek. The hot springs and pools make this a nice place to stay. The rooms need alot of maintenance and updating. For example, the bathroom is extremely outdated, bathtub had a crack in it, the bathroom sink was falling apart, and the tile work needed caulking as well as updating. There was black mold everywhere, especially in the bathroom. Not a very clean hotel. Staff was nice in the restaurant.
Stayed 8 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Jordan from the pool bar was amazing. Everything we needed, he was able to help us with. Our stay would not have been the same without him.
Stayed 2 nights in Jul 2024

8/10 Good

Catalina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included!
Stayed 1 night in Jun 2024

6/10 Okay

Lilliana

Liked: Cleanliness
Stayed 1 night in Jun 2024

6/10 Okay

Lizandro

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

8/10 Good

MAXWELL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, with some wonderful hot springs. Be sure to check them out along the river not only the manmade pools. Rooms were nice but ours was a bit dated and loud as we were close to the pools and restraunt. Food in the restraunt wasnt the best but was cheap. Great restraunts a few minutes down the road worth driving too.
Stayed 2 nights in May 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice. Air condition in the room would have been nice. I could have swore the description said it had it .. but not my room. Television was really small.
Stayed 1 night in Apr 2024

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old hotel more like 3 starts. Beautiful hot springs. Price was ok.
Stayed 1 night in Apr 2024

10/10 Excellent

Sharla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Apr 2024

8/10 Good

gustavo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nature arrond the place.
Stayed 4 nights in Mar 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Es un hotel viejo, le falta muchisimo mantenimiento y limpieza. El hotel funciona como Day Pass y pasan las zonas comunes muy llenas. A pesar de que pagues hospedaje, encontrar una silla o mesa cerca de la piscina es imposible. Sin embargo, se descansa y el desayuno estuvo muy bueno.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

4/10 Poor

Miguel

Business traveler
Disliked: Staff & service
If you want to be in a place where you are totally isolated from the world, then that's fine: There is no physical phone in the rooms, not all rooms have air conditioning (they don't tell you), the cell phone signal does not reach the hotel and the wifi is terribly bad.
Stayed 1 night in Mar 2024

8/10 Good

Ravi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and always eager to help
Stayed 4 nights in Mar 2024

10/10 Excellent

Jamie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large spacious rooms...Excellent customer service
Stayed 4 nights in Feb 2024

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for elders
Stayed 2 nights in Mar 2024

6/10 Okay

Brian, Rockwall

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our first room had no hot water, they said it would be fixed and said it was. Still didn't work. No hot water flow from sink, shower had none. Safe couldn't be locked( they had no key). Moved us to another room. Hot water was very very little flow. My sister had another room. Very little hot water flow. Restaurant is very nice, mini golf is fun. 4 pools, several bars. 2 hot tubs. Pools are various temperatures, which was nice. Air conditioner worked fine. The management is proactively upgrading & repairing the property. Can't recommend this proof, mosly because not much to do around the area, and the hot water.
Stayed 3 nights in Feb 2024

10/10 Excellent

Timothy, West Palm Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The local food was excellent
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Peaceful
You need a stronger internet signal, and we had trouble accessing the TV.
Stayed 3 nights in Feb 2024

10/10 Excellent

jeff

Traveled with family
Liked: Staff & service
Great pools and sauna
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está bien ubicado, las piscinas están muy limpias y no muy alejadas de las habitaciones. Tiene acceso a un río con aguas termales hermoso. El personal es muy amable y servicial y la comida deliciosa.
Stayed 1 night in Jan 2024