Arabian Bay Resort - Bukit Gambang Resort City

3.0 star property
Family-friendly hotel with a water park and area shuttle service

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arabian Bay Resort - Bukit Gambang Resort City

Outdoor pool
Reception
Bar (on property)
Minibar, desk, iron/ironing board, free WiFi
Waterslide

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Bukit Gambang Resort City, Gambang, Pahang, 26300
  • Bukit Gambang Waterpark Resort
    3 min walk
  • Sungai Pandan Waterfall
    33 min drive
  • Sepat Beach
    47 min drive
  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    29 min drive

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Room options

Studio Suite

  • 398 sq ft
  • Sleeps 2
  • 2 Double Beds

2 Bedroom Suite

  • 743 sq ft
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Gambang

Arabian Bay Resort - Bukit Gambang Resort City places you next to Bukit Gambang Waterpark Resort and within a 15-minute drive of Kuan Ti Kong Chinese Temple. This 546-room, 3-star hotel welcomes guests with conveniences like a water park, an outdoor pool, and free in-room WiFi.

What's nearby

  • Bukit Gambang Waterpark Resort - 3 min walk - 0.2 miles
  • Darul Makmur Stadium - 33 min drive - 22.9 miles
  • Sungai Pandan Waterfall - 33 min drive - 19.2 miles
  • Teluk Cempedak Beach - 38 min drive - 26.0 miles
  • Sepat Beach - 47 min drive - 30.8 miles

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 29 min drive

Restaurants

  • ‪Gambang Curry House - ‬7 min drive
  • ‪He & She Coffee - ‬11 min drive
  • ‪Warung Jati Diri Tomyam - ‬7 min drive
  • ‪Kedai Kopi Bukit Gambang - ‬7 min drive
  • ‪金昌茶室 - ‬7 min drive

About this property

Arabian Bay Resort - Bukit Gambang Resort City

Family-friendly hotel with a water park and area shuttle service
Guests staying at Arabian Bay Resort - Bukit Gambang Resort City enjoy access to a water park, an outdoor pool, and free WiFi in public areas. Onsite parking is available, both free self and paid valet parking (MYR 50 per day)—also useful is an airport shuttle (available 24 hours) for MYR 100 per vehicle roundtrip. Staff members can answer questions about accommodations, and also provide a safe deposit box at the front desk. Other amenities at this family-friendly hotel include meeting rooms, an arcade/game room, and a garden.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer rainfall showers and free toiletries. Other standard amenities include balconies, dining areas, and minibars.
Guests can experience the thrill of a safari, and take advantage of a water park (surcharge). Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free self parking on site
  • Valet parking on site (MYR 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 38 for adults and MYR 23 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Archery
  • Hunting
  • Outdoor pool
  • Ropes course
  • Safari
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Water park (surcharge)
  • Waterslide

Conveniences

  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Living room

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 PM

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Safari park hours are Tuesday-Sunday 1-9 PM; Friday-Sunday and public holidays 10 AM-9 PM. Closed on Mondays, except during holiday weeks. Water park hours are Monday, Wednesday, and Thursday 11 AM-6 PM; Friday-Sunday and public holidays 10 AM-6 PM. Closed on Tuesdays, except during holiday weeks. AA Park hours are Tuesday-Sunday, morning session: 8:30-11:30 AM and afternoon session: 4:45-7:45 PM. Closed on Mondays, except during holiday weeks.

Renovations and closures

This property is closed from October 1 2022 to June 30 2023 (dates subject to change).

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MYR 53.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 38 for adults and MYR 23 for children
  • Airport shuttle fee: MYR 100 per vehicle (roundtrip)
  • Valet parking fee: MYR 50 per day
  • Rollaway bed fee: MYR 53.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-5 PM
  • Check-out: noon
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Property is also known as

Arabian Bay Bukit Gambang City
Arabian Bay Resort Bukit Gambang Resort City
Arabian Bukit City
Arabian Resort Bukit Resort City
Arabian Bay Resort Bukit Resort City
Arabian Bay Bukit City
Arabian Bay Bukit Gambang City
Arabian Bay Resort Bukit Gambang Resort City
Arabian Bay Resort - Bukit Gambang Resort City Hotel
Arabian Bay Resort - Bukit Gambang Resort City Gambang
Arabian Bay Resort - Bukit Gambang Resort City Hotel Gambang

Frequently asked questions

Are free cancellation options available at Arabian Bay Resort - Bukit Gambang Resort City?

Arabian Bay Resort - Bukit Gambang Resort City offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What's there to see near Arabian Bay Resort - Bukit Gambang Resort City?

This hotel is located in Gambang, just steps from Bukit Gambang Waterpark Resort.

Is parking available on site at Arabian Bay Resort - Bukit Gambang Resort City?

Yes, self parking is offered for free at the hotel. Valet parking is available for MYR 50 per day. Accessible parking is also available for guests.

Does Arabian Bay Resort - Bukit Gambang Resort City have a casino on the premises?

No, Arabian Bay Resort - Bukit Gambang Resort City doesn't have a casino.

Is there an indoor pool at Arabian Bay Resort - Bukit Gambang Resort City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Arabian Bay Resort - Bukit Gambang Resort City?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Arabian Bay Resort - Bukit Gambang Resort City have a hot tub?

No, there isn't a spa tub at this hotel.

Does Arabian Bay Resort - Bukit Gambang Resort City have a restaurant with a breakfast menu?

Yes, Arabian Bay Resort - Bukit Gambang Resort City serves buffet breakfast each morning for a surcharge from its restaurant.

Does Arabian Bay Resort - Bukit Gambang Resort City allow pets to stay for free?

No, pets aren't allowed at Arabian Bay Resort - Bukit Gambang Resort City.

Does Arabian Bay Resort - Bukit Gambang Resort City have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Arabian Bay Resort - Bukit Gambang Resort City?

The closest major airport to Arabian Bay Resort - Bukit Gambang Resort City is Kuantan (KUA-Sultan Haji Ahmad Shah), which is 14.4 mi away (29 minutes by car).

Can I book a room with a balcony at Arabian Bay Resort - Bukit Gambang Resort City?

Yes, every guestroom at Arabian Bay Resort - Bukit Gambang Resort City comes with a balcony with some featuring garden views.

Reviews

7.0

Good

Rating 10 - Excellent. 18 out of 134 reviews" "
Rating 8 - Good. 41 out of 134 reviews" "
Rating 6 - Okay. 57 out of 134 reviews" "
Rating 4 - Poor. 14 out of 134 reviews" "
Rating 2 - Terrible. 4 out of 134 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Shah, Johor Babru

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
If you all want to stay to this hotel please bring a long your barth towel. Hotel not provided the towels No room services are available Room dasty.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

6/10 Okay

Rosman

Traveled with family
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Stayed 1 night in Aug 2020

10/10 Excellent

MZ

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Suitable for family.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
A package with the water park and safari park ticket is awesome!
Stayed 2 nights in Jan 2020

6/10 Okay

Ivan

Traveled with family
Disliked: Property conditions & facilities
Never staying here again!
Not a maintained place. The room has issues even with opening the EM lock! The whole area was not even made to be a hotel. Room cleaning service and rubbish collection services utilise the same pathetic, slow lift as guests! Safari Park was pretty pathetic too!
Bukit Gambang Safari Park
Bukit Gambang Safari Park
Bukit Gambang Safari Park
Stayed 1 night in Dec 2019

6/10 Okay

RAMLAH

Traveled with family
Liked: Staff & service
The floor is wet during check in .... overall ok
Stayed 1 night in Dec 2019

8/10 Good

Fateem, Shah Alam

Traveled with family and small children
Liked: Cleanliness, staff & service
The staff are very nice and helping. The buildings are well maintained but certain area left un-managed. The room condition is a bit expensive for the price. floor not mopped clean. Dust everywhere in the room, balcony not cleaned. I guess there's bed bugs too coz my kids and I got red itchy bumps on our skin when wake up in the morning.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This properties good for family trip.
Stayed 2 nights in Aug 2019

6/10 Okay

Seri, Kuala Lumpur

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Dispointed with "eco green" which was apply to bed sheet and towel
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

Azrin

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
Overall.... Not so good. Not so guest-friendly frontdesk staff. Hotel walkway, lift lobby and lift soooo dirty, dusty, full of stains, ciggarette butts etc.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Jaflus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Ahmad Raffie, Pekan, pahang

Liked: Cleanliness, staff & service
Need some improvement for hotel service!!!
when check in we encounter bad habit, some of the guest smoking nearby hotel lift. I am having my children expose to the smoke. I really hate that, even though we have warn them, they just ignore me. on daylight, the hotel did swith off the corridor lamp. walkway to the room is too dark,I do recommend the hotel should switch on the walkway lamp because it is really dark. I do request non smoking room, but the hotel give me the room for smoker.. they also put ashtray in my room. I really disappointed with this. nothing warn me about this hotel do keep deposit in cash. they do not prefer to use credit or debit card... another minus point there.. you should warn me about this in your hotel description. luckyly I do prepare some cash money because of ticket to safari park. this hotel os close to water park and safari park. the safari got alot of animals, and it do have lot of event there.. almost every one hour they do prepare live show.
Stayed 1 night in Mar 2019

4/10 Poor

Lee, Johor, MY

Business traveler, Traveled with partner
Disliked: Cleanliness
The room aircon is poor. And the pillow cover and bedsheet is so dirty.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok for release tension
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service good
Stayed 3 nights in Dec 2018

4/10 Poor

Cheong

Disliked: Property conditions & facilities, room comfort
paid for 3 adults and 1 child but got a single room with extra mattress. all other things are meant for 2 persons only.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms okay but corridors, walk steps not clean.. no lighting on walkways and smelly
Stayed 1 night in Sep 2018