The RuMa Hotel and Residences

5.0 star property
Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre with free parking

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The RuMa Hotel and Residences

Corner Studio City View | Free minibar, in-room safe, desk, blackout drapes
Library
Breakfast, lunch, dinner served; international cuisine
Library
Deluxe King Room with Minibar | Free minibar, in-room safe, desk, blackout drapes

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Spa
  • Room service

Explore the area

Map
7 Jalan Kia Peng, Kuala Lumpur, 50450
  • Kuala Lumpur Convention Centre
    ‪1 min walk‬
  • Aquaria KLCC
    ‪3 min walk‬
  • KLCC Park
    ‪4 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

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Room options

Studio, City View, Corner

  • Sleeps 3
  • 1 King Bed

Grand Suite

  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Grand Twin Room

  • Sleeps 3
  • 1 Twin Bed

Deluxe Twin Room

  • Sleeps 3
  • 1 Twin Bed

Twin Room, Corner (Twin Tower View)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Kuala Lumpur

Located in Kuala Lumpur City Centre, The RuMa Hotel and Residences is adjacent to Kuala Lumpur Convention Centre and within a 10-minute walk of other popular attractions like Pavilion Kuala Lumpur. This 253-room, 5-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Kuala Lumpur Convention Centre - 1 min walk
  • KLCC Park - 4 min walk
  • Pavilion Kuala Lumpur - 7 min walk
  • Petronas Twin Towers - 10 min walk
  • Kuala Lumpur Tower - 3 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Persiaran KLCC MRT Station - 9 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive

Restaurants

  • ‪Kuala Lumpur Convention Centre - ‬4 min walk
  • ‪Santai Pool & Lounge - ‬1 min walk
  • ‪SkyBar - ‬4 min walk
  • ‪Atas Modern Malaysian Eatery - ‬1 min walk
  • ‪Enju Japanese Restaurant - ‬9 min walk

About this property

The RuMa Hotel and Residences

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre with free parking
The RuMa Hotel and Residences features an outdoor pool, a children's pool, and a 24-hour gym. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.
Guests can expect free WiFi and 42-inch Smart TVs with digital channels. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer designer toiletries and bidets. Free minibar items, coffee makers, and free local calls are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 130 for adults and MYR 65 for children
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • ATAS

Things to do

  • 24-hour health club
  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,884 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 130 for adults and MYR 65 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.

Property is also known as

RuMa Hotel Kuala Lumpur
RuMa Hotel
RuMa Kuala Lumpur
The Ruma And Residences
The RuMa Hotel and Residences Hotel
The RuMa Hotel and Residences Kuala Lumpur
The RuMa Hotel and Residences Hotel Kuala Lumpur

Frequently asked questions

Are free cancellation options available at The RuMa Hotel and Residences?

The RuMa Hotel and Residences provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The RuMa Hotel and Residences?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at The RuMa Hotel and Residences on Jan 31, 2025 start from $215.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The RuMa Hotel and Residences?

This hotel is situated in Kuala Lumpur City Centre within a 10-minute walk of KLCC Park, Suria KLCC Shopping Centre, and Pavilion Kuala Lumpur. You'll also find Berjaya Times Square and Kuala Lumpur Sentral within a short drive.

Will I be able to park at The RuMa Hotel and Residences?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at The RuMa Hotel and Residences?

Spa services at the hotel include massages.

Does The RuMa Hotel and Residences have a casino?

No, The RuMa Hotel and Residences doesn't have a casino.

Will I find an indoor pool at The RuMa Hotel and Residences?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at The RuMa Hotel and Residences?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 7 bars, and a restaurant.

Are there hot tubs at The RuMa Hotel and Residences?

No, this hotel doesn't have a spa tub.

Does The RuMa Hotel and Residences have a restaurant that serves breakfast?

Yes, The RuMa Hotel and Residences serves buffet breakfast for a surcharge each morning at ATAS.

Will The RuMa Hotel and Residences allow pets to stay free of charge?

No, pets aren't allowed at The RuMa Hotel and Residences.

Does The RuMa Hotel and Residences have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The RuMa Hotel and Residences?

The closest major airport to The RuMa Hotel and Residences is Subang (SZB-Sultan Abdul Aziz Shah), which is 16.6 mi away (34 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 27.5 mi away.

Are there rooms with balconies that I can book at The RuMa Hotel and Residences?

No, there aren't any guestrooms with balconies at The RuMa Hotel and Residences.

The RuMa Hotel and Residences Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 299 out of 357 reviews" "
Rating 8 - Good. 35 out of 357 reviews" "
Rating 6 - Okay. 15 out of 357 reviews" "
Rating 4 - Poor. 3 out of 357 reviews" "
Rating 2 - Terrible. 5 out of 357 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew, Chicago

Stayed 6 nights in Aug 2024

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I’ve ever stayed at.
Stayed 2 nights in Aug 2024

10/10 Excellent

MinJi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2024

10/10 Excellent

Muhammad Izzulwan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love this property. I could easily walk around and grab everywhere. Everything is nearby.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lizann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had three nights at Ruma and we couldn’t have been better looked after. Staff in reception diligently corrected an error in the Expedia booking, restaurant staff remembered our preferences and kept us replenished with drinks at breakfast and dinner. Our room was serviced in the morning with the option of more refreshes in the afternoon. Most memorable was the amazing curation of the interior with the display of old artefacts from batik printing, weathered wood, bowls- all displayed with an impeccable aesthetic. The quality of this hotel shone, and the staff- all highly professional are a credit to this beautiful venue.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alfredo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast
Stayed 6 nights in Aug 2024

10/10 Excellent

Lizann

Stayed 5 nights in Aug 2024

8/10 Good

Lim Wen Hui Anise

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was alright. It can be better, definitely. The hotel itself was superb and peaceful. I love the walk from the entrance to the lobby. It was a great sensorial experience. The view at night was beautiful at the Pool bar. Walkable distance from hotel to Pavilion. I love that we were out of the crazy jam zone. The staff who cleaned the room was considerate. She placed one of the bottled water at the bed side-table. I find this gesture very thoughtful. The rooms were a bit dusty, even the hangers for clothes were dusty when we checked-in. The staffs unfortunately were mediocre, except for three - A smiley lady who handled our payment during Check-In, the lady who cleaned our rooms and the man who assisted our inquiry at the Library. Safety of our passports were compromised at the reception. I had to walk up to him (because he asked us to take a seat first) to remind him to not leave the passports at the side edge of the table and walked off. He was nonchalant about it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed at. The service, the beauty, everything is not only top notch but best in class!
Stayed 7 nights in Jul 2024

10/10 Excellent

Julian, Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in KL. Really close to all important attractions and convention center. Staff were wonderful. Breakfast buffet had western and Asian options, the food was very good and service superb. I will definitely stay here again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Conal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total luxury stay, wish we could have stayed longer. Fantastic staff, great food, lovely pool and comfy room. Close to Petronas Towers too. Thank you!
Stayed 1 night in May 2024

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Gracia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous stay
Great location, beautiful hotel and impeccable service!
Stayed 1 night in Mar 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with twin tower view from a corner room
Stayed 2 nights in Mar 2024

10/10 Excellent

Nafisah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel, great amenities, great shopping and restaurants around. We only had breakfast at the hotel which I rate 5 stars. Real quality breakfast with just the right amount of options to choose from. Adi and his team at breakfast were very attentive. We had a great chat, overall very professional and knowledgeable. My check-in experience wasn’t outstanding. We were greeted with welcome drinks which was nice after a long journey. We received our room card at the check-in desk without being told which floor and it actually escaped us too. I then went back to the desk to ask which floor only to be told we were given the wrong room card. No staff joined us up to the floor to show us around the room or even how things work. It felt rushed but wasn’t busy. I appreciate a swift check-in experience but this wasn’t it. RUMA hotel provided my mum with a delicious birthday cake which we both loved. I would stay at RUMA again but had to point out the little observations. The only real great experience was at breakfast like mentioned before. Make the service a little more personable, warm and welcoming.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean. Very easy to get around and walkable. The room is amazing.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jesse

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Place to Stay
The hotel is amazing with an even better atmosphere. The employees are kind and accommodating in every aspect of the hotel experience.
Stayed 2 nights in Feb 2024

10/10 Excellent

susan

Stayed 4 nights in Feb 2024

10/10 Excellent

Amy Lee

Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, a nice change from the ‘big brands’, definitely a top choice for KL. Staff were very friendly and efficient and the location was convenient to key POIs.
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Ruma Hotel for four days. What a wonderful stay it was, I've travelled all over the world over 35 years and this hotel rates in my top 5. Wouldn't fault anything.
Stayed 3 nights in Jan 2024