8/10 Good
Lim Wen Hui Anise
Traveled with group
Jul 28, 2024
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was alright. It can be better, definitely. The hotel itself was superb and peaceful. I love the walk from the entrance to the lobby. It was a great sensorial experience. The view at night was beautiful at the Pool bar. Walkable distance from hotel to Pavilion. I love that we were out of the crazy jam zone. The staff who cleaned the room was considerate. She placed one of the bottled water at the bed side-table. I find this gesture very thoughtful.
The rooms were a bit dusty, even the hangers for clothes were dusty when we checked-in.
The staffs unfortunately were mediocre, except for three - A smiley lady who handled our payment during Check-In, the lady who cleaned our rooms and the man who assisted our inquiry at the Library.
Safety of our passports were compromised at the reception. I had to walk up to him (because he asked us to take a seat first) to remind him to not leave the passports at the side edge of the table and walked off. He was nonchalant about it.
Lim Wen Hui Anise
Stayed 2 nights in Jul 2024