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Pan Pacific Serviced Suites Kuala Lumpur

5.0 star property
Luxury Kuala Lumpur aparthotel in Bukit Bintang with a full-service spa

Choose dates to view prices

Photo gallery for Pan Pacific Serviced Suites Kuala Lumpur

Outdoor pool
Breakfast area
Premium bedding, down comforters, in-room safe, desk
Exterior
Deluxe Suite, 2 Bedrooms | Private kitchenette | Full-size fridge, microwave, oven, coffee/tea maker

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Washer
  • Parking available
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Lot 10 Shopping Centre
    ‪2 min walk‬
  • Sungei Wang Plaza
    ‪3 min walk‬
  • Changkat Bukit Bintang
    ‪5 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪45 min drive‬

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Room options

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms | Premium bedding, down comforters, in-room safe, desk

Premier Suite, 2 Bedrooms

  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Executive Suite, 1 Bedroom

  • 624 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, down comforters, in-room safe, desk

Deluxe Suite, 2 Bedrooms

  • 818 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom (2 Twin Bed)

Wardrobe

Premier Suite, 1 Bedroom (2 Twin Bed)

  • 624 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, down comforters, in-room safe, desk

Suite, 2 Bedrooms

  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom (1 King Bed)

Wardrobe

Premier Suite, 1 Bedroom (1 King Bed)

  • 624 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Interior

Deluxe Suite, 1 Bedroom

  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

PARKROYAL COLLECTION Kuala Lumpur

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, (689)
The price is $112
per night
$120 total
includes taxes & fees
Mar 9 - Mar 10
PARKROYAL COLLECTION Kuala Lumpur

About the neighborhood

Kuala Lumpur

Located in Bukit Bintang, Pan Pacific Serviced Suites Kuala Lumpur is within a 10-minute walk of popular sights such as Berjaya Times Square and Pavilion Kuala Lumpur. This 5-star aparthotel welcomes guests with 210 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.
View more Aparthotels in Kuala LumpurOpens in a new window

What's nearby

  • Berjaya Times Square - 6 min walk
  • Pavilion Kuala Lumpur - 7 min walk
  • KLCC Park - 18 min walk
  • Suria KLCC Shopping Centre - 19 min walk
  • Petronas Twin Towers - 3 min drive

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive

Restaurants

  • ‪Parkroyal Kuala Lumpur - ‬2 min walk
  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪Teppanyaki - ‬4 min walk
  • ‪Ah Cheng Laksa - ‬4 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Pan Pacific Serviced Suites Kuala Lumpur

Luxury Kuala Lumpur aparthotel in Bukit Bintang with a full-service spa
At Pan Pacific Serviced Suites Kuala Lumpur, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Valet parking is available for MYR 40 per day. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this luxury aparthotel include a gym, free WiFi in public areas, and coffee/tea in a common area.
Each apartment is soundproofed and features a kitchenette and space to spread out with a sitting area. Guests can expect to find free WiFi and a 55-cm Smart TV with digital channels. Beds are dressed in premium bedding and down comforters, and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include a washer/dryer, a coffee maker, and a safe. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
St. Gregory has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (MYR 2.20 per night)
  • Valet parking on site (MYR 40 per day)

Family friendly

  • Children's pool
  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

Dining

  • Coffee and tea in common areas
  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: MYR 180 per night

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • 55-cm smart TV with digital channels

Laundry

  • Washer/dryer

Work spaces

  • Coworking space
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Electrical adapters
  • Housekeeping (daily)
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • Near a metro station
  • Near an outlet shopping mall

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 210 units
  • 25 floors
  • Banquet hall
  • Bed sheets changed on request
  • Electric car charging station
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 180 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: MYR 2.20 per night
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 180 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.

Property is also known as

PAN Pacific SS Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel
Pan Pacific Serviced Suites Kuala Lumpur Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

What is there to do close to Pan Pacific Serviced Suites Kuala Lumpur?

This aparthotel is situated in Bukit Bintang within a 10-minute walk of Berjaya Times Square, Pavilion Kuala Lumpur, and Jalan Alor. You'll also find KLCC Park and Suria KLCC Shopping Centre less than a mile away.

How much does it cost to stay at Pan Pacific Serviced Suites Kuala Lumpur?

As of Feb 23, 2025, prices found for a 1-night stay for 2 adults at Pan Pacific Serviced Suites Kuala Lumpur on Mar 5, 2025 start from $169.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at this aparthotel?

Yes, valet parking is offered for MYR 40 per day. Electric car charging is also available for guests.

Is there a spa available at Pan Pacific Serviced Suites Kuala Lumpur?

St. Gregory is the aparthotel's spa and services include couples treatments, body treatments, and massages.

Does Pan Pacific Serviced Suites Kuala Lumpur have a casino on the premises?

No, Pan Pacific Serviced Suites Kuala Lumpur doesn't have a casino.

Is there an indoor pool at Pan Pacific Serviced Suites Kuala Lumpur?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Pan Pacific Serviced Suites Kuala Lumpur good for couples?

Amenities that appeal to couples at this aparthotel include a kitchenette, premium bedding, and a rainfall showerhead.

Does Pan Pacific Serviced Suites Kuala Lumpur have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Pan Pacific Serviced Suites Kuala Lumpur have a restaurant with a breakfast menu?

No, Pan Pacific Serviced Suites Kuala Lumpur doesn't have a restaurant that serves breakfast.

Does Pan Pacific Serviced Suites Kuala Lumpur allow pets to stay for free?

No, pets and service animals aren't allowed at Pan Pacific Serviced Suites Kuala Lumpur.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

What is the closest airport to Pan Pacific Serviced Suites Kuala Lumpur?

The closest major airport to Pan Pacific Serviced Suites Kuala Lumpur is Subang (SZB-Sultan Abdul Aziz Shah), which is 17.2 mi away (39 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 26.9 mi away.

Are there rooms with balconies at Pan Pacific Serviced Suites Kuala Lumpur?

No, there aren't any apartments with balconies at Pan Pacific Serviced Suites Kuala Lumpur.

Pan Pacific Serviced Suites Kuala Lumpur Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 107 out of 149 reviews
Rating 8 - Good. 31 out of 149 reviews
Rating 6 - Okay. 5 out of 149 reviews
Rating 4 - Poor. 0 out of 149 reviews
Rating 2 - Terrible. 6 out of 149 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elson

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Highly recommended
Stayed 4 nights in Jan 2025

8/10 Good

Ian

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Sarawathi

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jure

Liked: Cleanliness, amenities, property conditions & facilities
Big rooms, great amenities, very central
Stayed 4 nights in Nov 2024

8/10 Good

Marshall

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good experience
Stayed 4 nights in Nov 2024

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Clare, Karrinyup

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, cleanliness of the hotel is perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Samina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great location opposite a local shopping centre with a supermarket as well as within a 7-10mins walk to other shopping centres such as the Pavillion, Lot 10 and local transport links. Lots of food options, local, international cuisine as well as fast food franchises very close by. The hotel suite itself was very clean with amazing views and comfy beds. Having additional room facilities such as the kitchen with microwave, oven, crockery and washing machine/dryer were all very beneficial. The room also had a Nespresso coffee machine and a mix of herbal and English tea topped up daily. One very small thing that would have been helpful is having a small quantity of laundry detergent provided. Our bathroom had a walk in rain shower as well as a standard shower complemented with Balmain toiletries. The wash basin area had generous storage space and additional complimentary toiletries, a separate toilet area with it's own wash basin area. We appreciated the 'walk in' wardrobe area again with helpful touches such as an umbrella, shoe horn, variety of hanger types, gowns, slippers, hair dryer, safe deposit box, ironing board and iron. Overall, the room felt very clean, spacious, thoughtfully designed with a range of lighting options and spaces to relax. We did access the rooftop pool which was clean with great views. Staff were polite although I did highlight the iron wasn't working 3 times before it was replaced. Really fantastic stay. I wouldn't hesitate to rebook!
Stayed 7 nights in Oct 2024

8/10 Good

ida

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

abdelkader

Liked: Cleanliness, amenities, property conditions & facilities
the staff are very nice The rooms are very clean and open space
Stayed 3 nights in Oct 2024

2/10 Terrible

Catherine

Traveled with family
Disliked: Room comfort
Terrible customer service - Do Not Stay Here
My family of 6 adults stayed here on 10/11. I have run into two customer service issues. (1) Rooms - I originally booked 2 rooms. When we checked-in, we were only given one room. I told the lady that there should be 2 rooms but she said it was one two-bedroom suite. While booking the rooms and entering 6 adults, it gave me options for 2 rooms which is why I booked 2 rooms. There is a capacity for 4 adults per 2 bedroom suite. The front desk took copies of our 6 passports at check in. Issue is we were charged for both rooms and we were not comfortable in the suite with 6 adults. One was charged to the card that was provided on 10/11. The other room was charged to the credit card that was used to book the rooms. I have requested a refund for the room we did not get with no response. (2) Transfer - I requested for a transfer on 9/20 after providing our reservation information for 6 passengers. It was confirmed from Sathiya on 9/24 that our transportation was set. I also inquired where would we meet with no response. When we arrived to the airport, there was no transportation so we had to get a taxi. I emailed concierge and they thought we were arriving in November. I don’t understand where the miscommunication was if the hotel requested our reservation confirmation and has the dates. Other than the hotel, we enjoyed our short stay in Kuala Lumpur. Just beware of this hotel’s lack of customer service.
Stayed 1 night in Oct 2024

10/10 Excellent

Uzayr

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super clean and modern, great facilities, order the omelette for breakfast you won’t regret it!
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Family visit to Kuala Lumpur
Amazing hotel, modern and beautiful decor, great location. Very comfortable stay, great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great for a family stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly. Breakfast was great. Property was in great condition. E a sy walk to shopping and heaps of dining optiona.
Stayed 3 nights in Oct 2024

8/10 Good

samantha

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

ENMA

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It is fabulously located. Shopping, restaurants, tickets for a bus on and off is crossing the street, money changers near by and MRT just there.
Stayed 4 nights in Sep 2024

10/10 Excellent

Qiutong

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Spacious and clean
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is very luxurious and is worthy of a 5star rating. The accommodation space is very clean and comes with a lot of quality amenities such as a lounge and roof pool. The property itself was very clean, but certain areas around were very questionable, there were some nearby neighborhoods outside the vicinity of the hotel you certainly wouldn't fancy going to at night. But I suppose that's an issue with the city itself and not that of the hotel, as the hotel property itself was well kept and clean. Definitely recommend this hotel in you're looking for an aparthotel stay in Kuala Lumpur.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, room comfort
Very hard to open and close the sliding doors and breakfast wasn’t a full breakfast. Rooms not entirely soundproof However we did love the fact that they had a soccer table and a pool table with free flow of tea at the living room area. The gym and pool was great too! The easy access to shopping areas made it awesome. ❤️
Stayed 1 night in Sep 2024

10/10 Excellent

Ho Guan Bernie

Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment in the centre of everything
Stayed 1 night in Aug 2024