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ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

5.0 star property
Luxury hotel with 4 restaurants connected to the convention center in Kolkata

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Outdoor pool
2 bars/lounges
Meeting facility
Interior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Spa
  • Housekeeping

Explore the area

Map
1 JBS Haldane Avenue, Kolkata, West Bengal, 700046
  • Milan Mela
    ‪9 min walk‬
  • Salt Lake Stadium
    ‪5 min drive‬
  • Science City
    ‪6 min drive‬
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪34 min drive‬

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Room options

View all photos for Luxury Suite, 1 Bedroom, Non Smoking, City View

Luxury Suite, 1 Bedroom, Non Smoking, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Luxury Suite, 1 Bedroom, Non Smoking, City View

  • 1054 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Non Smoking, City View

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Apartment, 1 Bedroom, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 1001 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Room, 1 Queen Bed, Non Smoking, City View (Tower)

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Exclusive Room, 1 Queen Bed, Non Smoking, City View (Tower)

10.0 out of 10
Exceptional
(14 reviews)
  • 527 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, City View

Deluxe Room, 1 Double Bed, Non Smoking, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Room, 1 Double Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 731 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Apartment, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1400 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Exclusive Room, 2 Twin Beds, City View, Tower

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Exclusive Room, 2 Twin Beds, City View, Tower

  • 527 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

House, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Exterior

JW Marriott Hotel Kolkata

Pool
Hot Tub
Spa
Parking included
9.0 out of 10, Wonderful, (233)
The price is $144
per night
$170 total
includes taxes & fees
Jan 29 - Jan 30
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About the neighborhood

Kolkata

Located in Tangra, ITC Royal Bengal, a Luxury Collection Hotel, Kolkata is within a 10-minute drive of popular attractions such as New Market and Eden Gardens. This 456-room, 5-star hotel welcomes guests with 4 restaurants, a full-service spa, and an outdoor pool. It's connected to the convention center in central Kolkata, and a short drive from Milan Mela and Salt Lake Stadium.

What's nearby

  • Milan Mela - 9 min walk
  • Science City - 6 min drive
  • New Market - 9 min drive
  • Victoria Memorial - 12 min drive
  • Alipore Zoo - 13 min drive

Getting around

  • Phoolbagan Station - 5 min drive
  • Bengal Chemical Station - 6 min drive
  • Netaji Subhash Chandra Bose Intl. Airport (CCU) - 34 min drive

Restaurants

  • ‪JW Marriott Hotel - ‬4 min walk
  • ‪Ottimo Cucino Italiana - ‬1 min walk
  • ‪Kimfa - ‬20 min walk
  • ‪Grand Market Pavillion - ‬6 min walk
  • ‪Darjeeling Lounge - ‬7 min walk

About this property

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Luxury hotel with 4 restaurants connected to the convention center in Kolkata
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata features a full-service spa, an outdoor pool, and a children's pool. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour gym, conference space, and a 24-hour business center.
52-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other amenities include minibars, electric kettles, and laptop-compatible safes. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Kaya Kalp has 7 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Avartana
  • Grand Market Pavilion
  • Ottimo Cucina Italiana
  • Royal Vega
  • The Sky Point

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 60,601 square feet of conference space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for INR 2000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Hotel
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Kolkata

Frequently asked questions

Is a free cancellation option available at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

As of Jan 15, 2025, prices found for a 1-night stay for 2 adults at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata on Jan 26, 2025 start from $115.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

This hotel is situated in Tangra within a short 9-minute walk of Milan Mela. You'll also find New Market and Science City within a short drive.

Will I be able to park at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

Kaya Kalp is the hotel's spa and services include couples treatments, massages, mani/pedis, and body treatments.

Does ITC Royal Bengal, a Luxury Collection Hotel, Kolkata feature a casino at the property?

No, ITC Royal Bengal, a Luxury Collection Hotel, Kolkata doesn't have a casino.

Is there an indoor pool at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and 4 restaurants.

Are there hot tubs at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

Yes, guests can enjoy a spa tub at this hotel.

Does ITC Royal Bengal, a Luxury Collection Hotel, Kolkata have a restaurant that serves breakfast?

Yes, ITC Royal Bengal, a Luxury Collection Hotel, Kolkata has 4 restaurants, and serves breakfast for a surcharge.

Does ITC Royal Bengal, a Luxury Collection Hotel, Kolkata allow pets to stay free of charge?

No, pets and service animals aren't allowed at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata.

Does ITC Royal Bengal, a Luxury Collection Hotel, Kolkata have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

The closest major airport to ITC Royal Bengal, a Luxury Collection Hotel, Kolkata is Netaji Subhash Chandra Bose Intl. Airport (CCU), which is 9.4 mi away (34 minutes by car).

Are there rooms with balconies that I can book at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

No, at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata, there aren't any guestrooms that list a balcony.

Does ITC Royal Bengal, a Luxury Collection Hotel, Kolkata host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata.

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 136 out of 206 reviews" "
Rating 8 - Good. 31 out of 206 reviews" "
Rating 6 - Okay. 14 out of 206 reviews" "
Rating 4 - Poor. 8 out of 206 reviews" "
Rating 2 - Terrible. 17 out of 206 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

sameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Oct 2024

10/10 Excellent

Hagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most luxurious hotel I ever stayed in (and I’m an experienced traveler)… no other comments necessary
Stayed 1 night in Sep 2024

6/10 Okay

AMARJEET

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Nikhil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! seamless checkin, quick service all around, comfy rooms and helpful staff. Forgot a bunch of toiletries had to ask a couple of times to mail it to me and they called back after that saying they will mail asap.
Stayed 1 night in Sep 2024

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and has a warmth to it. Staff are courteous and service very professional. Location is not a very walkable one and transportation availability is limited.
Stayed 16 nights in Aug 2024

10/10 Excellent

Esther

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, and I was so impressed with their service and the high level of hotel quality. Highly recommended this hotel. However, Kolkata is a very poor city, so I felt like so sorry to visit in Kolkata.
Stayed 1 night in Aug 2024

10/10 Excellent

SAKET

Traveled with family
Stayed 2 nights in Jul 2024

10/10 Excellent

Farhana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 5 nights in Jul 2024

10/10 Excellent

souvik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The phone operator of the hotel was not doing her job. I called few times from overseas to connect to front desk and every time she was connecting to central reservations.
Stayed 1 night in Jul 2024

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ankesh, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Indrani

Stayed 1 night in Jul 2024

4/10 Poor

SUJO

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stunning building but very poorly managed. The check in staff is not well trained. Relationship manager was not around. When you come in it’s not welcoming unlike the Taj or Oberoi’s. Carpets through out the property is quite soiled and need a quick upgrade. Avartana is a great experience if you need to take someone out for a treat. The waiters need some training on communication for how to speak when you work in a fine dining restaurant. They were kind and generous just that communication skills are poor and sounds like they have memorized and they regurgitate it with an every course of meal. This hotel has incredible potential if they focus on their human resources and hire the right talent and make the place a lot warmer with the right staffing. Just being very objective on my review with the hope ITC turns the ship around. With the huge investment they have made to built this structure I hope they focus on their human resources. Train and keep the best. Cheering you on!
Stayed 2 nights in Jun 2024

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
All the things were wonderful except the checkin time
Stayed 1 night in Jun 2024

10/10 Excellent

Arunasiri

Good
Stayed 3 nights in Jun 2024

6/10 Okay

Asad

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Staff should smile a little.
the stay was lovely evrything was A class. But management and staff were not hospitable enough. In hospitality industry that too luxury hotel I did not expect staff to be this callous. Service was not ontime and staff was quite reluctant to service the guest let alone smiling. they were least bothered to ask about the stay the service and the food. Hope this behavior improves.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Had an amazing stay. Got upgraded to a serviced apartment with all amenities.
Alleway
Wardrobe
Living cum dining space
Dining space
Stayed 1 night in Jun 2024

10/10 Excellent

Ritu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for Money
It started with an upgrade to a one bedroom suite that was so huge that we never felt we are in a hotel. With some amazing restaurants and Spa we had a great time. Gym is so good you crave to go for exercise.
Stayed 2 nights in May 2024

10/10 Excellent

Llewellyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern and clean.
Stayed 5 nights in Apr 2024

10/10 Excellent

SURYADIPTA, GREENSBORO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the ITC Royal Bengal from April 14 - 25, 2024. It was a very positive experience. Everyone at the hotel went out of their way to make me feel welcome. I stayed at the Tower room on the 57th floor. The room is spacious and very well maintained with all the facilities to make the stay as comfortable as possible. I used the dining services for breakfast and dinner at the Grand Market Pavilion, as well as the Darjeeling Lounge. There are a huge number of menu options available and both the quality and taste of food are great. The dining room staff are very attentive and friendly. From the moment of being greeted into dining until the end of the meal, every staff member went out of their way to make sure that I was eating well. While I can mention Neha, Islam, Tanmoy, and Tania among others (since I can remember their names), everyone was truly very caring to my needs. The gym is very well-equipped for different types of workouts like weights, cardio, or yoga and it was nice to interact with Soumen over there. Please keep up the good work. I look forward to returning in the future.
Stayed 11 nights in Apr 2024

6/10 Okay

SHASHI

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel on the outskirts
Comfortable hotel, everything was perfect except the food. The food was modtly very hot and spicy. No shops or restaurant in the vicinitx
Stayed 2 nights in Apr 2024

10/10 Excellent

venkataakarsh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

CHANDRESH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really majestic and grand. Staff are all very friendly especially in the Pavilion gran market. Notable persons are Neil and his staff. The buffet is really incredible but almost everything was not suitable for vegans as two in our party are vegans so it was limited what we can eat. but they offered best what they can. Otherwise will visit here again. Rooms very spacious and the gym was excellent which I used every day.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kalpana.

Stayed 3 nights in Apr 2024