Holiday Inn Knoxville N - Merchant Drive

2.5 star property
Knoxville hotel in Inskip with a full-service spa and a fitness center

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your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for Holiday Inn Knoxville N - Merchant Drive

Lobby
Restaurant
View from property
Premium bedding, desk, iron/ironing board, cribs/infant beds
Restaurant

Reviews

7.6 out of 10

Good

Popular amenities

    • Room serviceRoom service
    • SpaSpa
    • PoolPool
    • Pet friendlyPet friendly
    • HousekeepingHousekeeping
    • GymGym

Explore the area

Map
5634 Merchants Center Blvd, Knoxville, TN, 37912
  • Popular LocationKnoxville Expo Center17 min walk
  • Popular LocationUniversity of Tennessee7 min drive
  • Popular LocationNeyland Stadium8 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)22 min drive

Room options

Similar properties

About the neighborhood

Knoxville

Located in Inskip, Holiday Inn Knoxville N - Merchant Drive is 0.9 mi (1.4 km) from Knoxville Expo Center and within a 10-minute drive of University of Tennessee. This 123-room hotel has a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Knoxville Expo Center - 17 min walk
  • Knoxville Convention Center - 6 min drive
  • University of Tennessee - 7 min drive
  • Market Square - 8 min drive
  • Neyland Stadium - 8 min drive

Getting around

  • The nearest major airport is McGhee Tyson Airport (TYS): 22-min drive, 17.1 mi/27.6 km.

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Hexagon Brewing Company - ‬5 min drive
  • ‪Cracker Barrel - ‬13 min walk
  • ‪Austin's Steak And Homestyle Buffet - ‬12 min walk
  • ‪Pizza Inn - ‬17 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive

Knoxville hotel in Inskip with a full-service spa and a fitness center
Guests staying at Holiday Inn Knoxville N - Merchant Drive enjoy access to a full-service spa, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this spa hotel include a business center, a seasonal outdoor pool, and a meeting room.
Guests can expect to find cable TV and stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Balconies, refrigerators, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • Full-service spa
  • Gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Crib (surcharge)
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave on request
  • Room service

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20.00 per pet, per night
  • Pet weight must not exceed 20 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10 per night
  • Cribs/infant beds are available for USD 10 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
  • Check-in: 3 PM—-7 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Clarion Inn Knoxville
Clarion Knoxville
Knoxville N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N - Merchant Drive Hotel
Holiday Inn Knoxville N - Merchant Drive Knoxville
Holiday Inn Knoxville N - Merchant Drive Hotel Knoxville

Frequently asked questions

What's there to do near Holiday Inn Knoxville N - Merchant Drive?

This hotel is situated in Inskip within a short 17-minute walk of Knoxville Expo Center. You'll also find Knoxville Museum of Art and Knoxville Children's Theatre within a short drive.

Will I be able to park at Holiday Inn Knoxville N - Merchant Drive?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Is there a spa available at Holiday Inn Knoxville N - Merchant Drive?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Holiday Inn Knoxville N - Merchant Drive have a casino at the property?

No, Holiday Inn Knoxville N - Merchant Drive doesn't have a casino.

Will I find an indoor pool at Holiday Inn Knoxville N - Merchant Drive?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Holiday Inn Knoxville N - Merchant Drive?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a full-service spa and a seasonal outdoor pool.

Are there hot tubs at Holiday Inn Knoxville N - Merchant Drive?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Knoxville N - Merchant Drive have a restaurant with a breakfast menu?

No, Holiday Inn Knoxville N - Merchant Drive doesn't have a restaurant that serves breakfast.

Will Holiday Inn Knoxville N - Merchant Drive allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Knoxville N - Merchant Drive for a fee of USD 20.00 per pet, per night.

Are there connecting rooms at Holiday Inn Knoxville N - Merchant Drive?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Holiday Inn Knoxville N - Merchant Drive?

The closest major airport to Holiday Inn Knoxville N - Merchant Drive is McGhee Tyson Airport (TYS), which is 17.1 mi away (22 minutes by car).

Can I book a room with a balcony at Holiday Inn Knoxville N - Merchant Drive?

Yes, every guestroom at Holiday Inn Knoxville N - Merchant Drive comes with a balcony.

Holiday Inn Knoxville N - Merchant Drive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 134 out of 567 reviews" "
Rating 8 - Good. 244 out of 567 reviews" "
Rating 6 - Okay. 131 out of 567 reviews" "
Rating 4 - Poor. 34 out of 567 reviews" "
Rating 2 - Terrible. 24 out of 567 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Overnight on the way to destination. Slept well. All the three of us needed or wanted.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
beg bug!
It is a very nice hotel and the staff is very friendly. But be careful! Bed bugs! My entire arms is swollen..

6/10 Okay

Matty Boy, DSM

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel close to interstate and restaurants.
Hotel staff was friendly and helpful. Very nice breakfast. Location was convenient to downtown and restaurants.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Do not get a room facing the freeway
Do not get a room facing the freeway. Very poor noise mitigation. There are better choices in the area

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort
Nice hotel for the price.
Hotel was good and clean, room carpet and bathroom need up-dating, breakfast was very basic, nice staff.

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOPS in Knoxville!
Always a wonderful stay at this Clarion hotel. This hotel is, without a doubt, the best deal in Knoxville. Comfort, cleanliness, and overall satisfaction, it's TOPS!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very personable staff, enjoyed the stay.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
there for mix of business and pleasure - very pleasant folks and clean, neat and well lite

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight spot
Great spot for overnight.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were on vacation -this was top of the line budget hotel!

4/10 Poor

Don

Disliked: Staff & service, property conditions & facilities, room comfort
A No Sleep Hotel
My room was on the East side of the building facing Interstate 75. The bumper to bumper truck traffic all night kept me awake all night. The only employee was a young girl in her early 20's and couldn't be found, Tried to use the recliner chair but it was broken and locked in an uncomfortable position. Would I stay here again.......absolutely not.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay there. Great rooms,breakfast, and staff.

8/10 Good

Lynn , Wildomar Ca

Liked: Cleanliness, staff & service
A good room for a great price.
My friends and I were visit the area for my first time and somehow I was put in charge of booking the room. I got so lucky with my choice. While the room was small t was clean and well taken care of. The only negative was the odor of chlorine in the water and the dry skin as a result. Amber was a sweetheart and directed us to a few local places to have fun and it was much appreciated. I would definitely stay here again. Fingers crossed they refill the Coke Zero in the vending machines.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Pawel, Houston

Disliked: Staff & service
Nominal free wi-fi, but I was not able to make a connection. Very poor breakfast.

8/10 Good

Jo, US

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, friendly hotel across street from shopping
Very clean, comfortable and spacious rooms. Friendly courteous staff

8/10 Good

nadia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, Great value!
The hotel staff were friendly, the hotel was clean and the complimentary breakfast was great. The decor is dated and we had a room that faced the highway- which was a little loud. Luckily, we had a white noise machine that canceled that out! Overall, we would stay again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

C

Liked: Staff & service
Decent hotel
I've stayed at another clarion that was better. We checked in a little early and the room given to us was not finished yet by the maid. In fact the maid started cleaning before check in and must have went to break because she left the door open and the maid cart in front of it. They also left the balcony door open letting bugs into the room from the bushes outside.

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay some where else
It was not a pleasant stay the first two and a half days there cable and internet was shut off according to the front desk no refunds were to be given for inconvenience.