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Grand Hotel Excelsior Port Royal

3.5 star property
Boardwalk/promenade Kingston hotel in Port Royal with free breakfast

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Hotel Excelsior Port Royal

Breakfast, lunch, dinner served; beach views
Breakfast, lunch, dinner served; beach views
Sundeck
Egyptian cotton sheets, down comforters, pillowtop beds
Breakfast, lunch, dinner served; beach views

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • Bar
  • Pool
  • Laundry

Explore the area

Map
1 Port Royal Street, Kingston, Saint Andrew
  • Fort Charles
    ‪9 min walk‬
  • Lime Cay Beach
    ‪2 min drive‬
  • Sabina Park
    ‪23 min drive‬
  • Kingston (KIN-Norman Manley Intl.)
    ‪10 min drive‬

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Room options

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Egyptian cotton sheets, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Pool View

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View | Egyptian cotton sheets, down comforters, pillowtop beds

Comfort Room, 2 Double Beds, Garden View

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Beach View

Grand Room, 1 King Bed, Beach View | Egyptian cotton sheets, down comforters, pillowtop beds

Grand Room, 1 King Bed, Beach View

7.2 out of 10
Good
(10 reviews)
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Sea View

Egyptian cotton sheets, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Partial Sea View

7.0 out of 10
Good
(2 reviews)
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Egyptian cotton sheets, down comforters, pillowtop beds

Standard Single Room

  • Park view
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Kingston

Located in Port Royal, Grand Hotel Excelsior Port Royal is within a 10-minute walk of poplar sights like Fort Charles. This 60-room, 3.5-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Lime Cay Beach - 2 min drive
  • Jamaica Conference Center - 23 min drive
  • National Gallery of Jamaica - 24 min drive
  • Bob Marley Museum - 27 min drive
  • Jamaica House - 30 min drive

Getting around

  • Norman Manley Intl. Airport (KIN) - 10 min drive

Restaurants

  • ‪Di Dragon - ‬38 min drive
  • ‪Tastee - ‬37 min drive
  • ‪Mr. Woody's - ‬41 min drive
  • ‪Gloria's Restaurant - ‬5 min walk
  • ‪KFC - ‬37 min drive

About this property

Grand Hotel Excelsior Port Royal

Boardwalk/promenade Kingston hotel in Port Royal with free breakfast
Guests of Grand Hotel Excelsior Port Royal enjoy an outdoor pool, free WiFi in public areas, and meeting rooms. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 20 per person roundtrip, as well as an area shuttle for a fee. Helpful staff can provide dry cleaning/laundry services and concierge services. Additional amenities include express check-out, a terrace, and laundry facilities.
Guests can expect to find free WiFi and 32-inch TVs with cable channels and pay movies. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, ironing boards, and desks are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Red Jack

Things to do

  • Boat tours
  • Fishing
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1950
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Thursday (6:00 AM - 11:00 PM) and Friday - Sunday (6:00 AM - 5:30 AM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Grand Port Royal Hotel Marina
Grand Port Royal Hotel Marina Kingston
Grand Port Royal Marina
Grand Port Royal Marina Kingston
Grand Port Royal Hotel Marina Spa
Grand Excelsior Royal Kingston
Grand Port Royal Hotel Marina Spa
Grand Hotel Excelsior Port Royal Hotel
Grand Hotel Excelsior Port Royal Kingston
Grand Hotel Excelsior Port Royal Hotel Kingston

Frequently asked questions

Is a free cancellation option available at Grand Hotel Excelsior Port Royal?

Grand Hotel Excelsior Port Royal offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Grand Hotel Excelsior Port Royal?

As of Jan 15, 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Excelsior Port Royal on Jan 20, 2025 start from $148.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Grand Hotel Excelsior Port Royal?

This hotel is situated in Port Royal within a 10-minute walk of Fort Charles, Old Gaol House, and St Peter’s Church. You'll also find Old Naval Hospital and Naval Cemetery less than a mile away.

Is parking available on site at Grand Hotel Excelsior Port Royal?

Yes, there is accessible parking available.

Does Grand Hotel Excelsior Port Royal feature a casino?

No, Grand Hotel Excelsior Port Royal doesn't have a casino.

Is there an indoor pool at Grand Hotel Excelsior Port Royal?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Grand Hotel Excelsior Port Royal?

This waterfront hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a bar.

Does Grand Hotel Excelsior Port Royal have a hot tub?

No, there isn't a spa tub at this hotel.

Does Grand Hotel Excelsior Port Royal have a restaurant that serves breakfast?

Yes, Grand Hotel Excelsior Port Royal serves free buffet breakfast at Red Jack each morning.

Does Grand Hotel Excelsior Port Royal allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Hotel Excelsior Port Royal.

Does Grand Hotel Excelsior Port Royal have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Grand Hotel Excelsior Port Royal?

The closest major airport to Grand Hotel Excelsior Port Royal is Norman Manley Intl. Airport (KIN), which is 6.2 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Grand Hotel Excelsior Port Royal?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy beach or park views.

Grand Hotel Excelsior Port Royal Reviews

Reviews

6.4
Rating 10 - Excellent. 158 out of 814 reviews" "
Rating 8 - Good. 206 out of 814 reviews" "
Rating 6 - Okay. 201 out of 814 reviews" "
Rating 4 - Poor. 108 out of 814 reviews" "
Rating 2 - Terrible. 141 out of 814 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Cay

Traveled with group
Disliked: Cleanliness
Mixed emotions
3 days/2Night. Fabulous location. Joel is shabby- no amenities in room .. like bottled water( 90° temperature.. had to walk to poolside bar and pay $2 for every bottle water .. even charged for water when eating in restaurant. Some great staff / others not so good.. most front desk staff were not very helpful- shame really as the property location (albeit quite from central Kingston (we found that good). This could be a fabulous hotel . We understand it has recently been purchased and plans are to improve . Ryan was exceptional!
Stayed 2 nights in Oct 2024

8/10 Good

Mohammad M

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel offers the best view of the wide-open harbor, overlooking downtown Kingston. (There was a renovation taking place at the property when we stayed. The noise was quite intense. The hotel should not rent out the affected rooms during the renovation.)
Stayed 3 nights in Oct 2024

6/10 Okay

Neil

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

hayanty

Disliked: Property conditions & facilities
Not sure if i can stay there againg
Helpful staff, the hotel It was under repair all day so there was a lot of noise the wors interneti ever experienced in my life terrible, bathroom smelled funny , the food at lunch time OMG I ordered a curry chicken no flavor. The hot water changes its temperature very quickly you don't even have a proper bath when the water is already cold. For the price of the hotel and not finding even 1 free bottle of water is questionable the pool looked a little cloudy water so when I saw it I went back to my room. When I went to the restaurant I sat down and it took a considerable time before the waitress noticed that I was there waiting to be served it was the same with a couple that arrived after me, the bartender was very friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis Leo

Liked: Cleanliness, staff & service, property conditions & facilities
The Grand Hotel Excelsior is teeming with history and it is no surprise that not much has changed with the building. Everything is well maintained however. Making customers comfortable seems to the priority of staff.
Stayed 3 nights in Sep 2024

4/10 Poor

Bradley Ralph, Pembroke Pines

Stayed 2 nights in Sep 2024

8/10 Good

Sylvia

Stayed 2 nights in Sep 2024

10/10 Excellent

Olga

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

4/10 Poor

WestJulie

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was clean, but outdated rooms. The kingside bed only had two tiny pillows. Toiletries were mismatched. So recommend making sure you bring your own. There wasn’t even handsoap or soap, only shampoo, no conditioner. Overall the stay was ok for what it was, and we would stay there again, given the price of places in Kingston itself. The property has high potential but could definitely use an overhaul, especially to the rooms. But overall clean and the staff were friendly and nice for the most part
Stayed 2 nights in Sep 2024

6/10 Okay

Jessica

Traveled with partner, Traveled with family
Liked: Staff & service
The best thing about this place is the staff. It’s ideal if you want to escape the world and have limited interaction with persons.
Stayed 5 nights in Sep 2024

6/10 Okay

Andrea

Was only staying for a few hours,so I check in 3pm and was leaving for the airport at 12:30 had was to put something on there freezer when I was ready to leave the was no one at the front dest the security try so hard going back and forth we finally found it and I leave would never go back there
Stayed 1 night in Sep 2024

6/10 Okay

Yvette Walters

Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely property.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The bathroom was full of mold ..had to leave a little early.. because wasn't comfortable... i wouldn't allow me to upload the pictures
Stayed 1 night in Aug 2024

8/10 Good

Sharmike

Liked: Cleanliness, staff & service
Friendly staff
It was a short quick trip that was well spent. The restaurant didnt have a lot of things on the menu but seevice was amazing. Friendly staff and clean environment.
Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Disliked: Amenities, property conditions & facilities
Need update
Stayed 2 nights in Aug 2024

6/10 Okay

Megan

Traveled with family
Liked: Staff & service
Disliked: Amenities
This property needs more repair and the rooms especially the flooring need to be cleaner.
Stayed 6 nights in Aug 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

8/10 Good

Johnny, El Paso

Liked: Cleanliness, property conditions & facilities
Nothing
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Susannah

Liked: Staff & service, amenities, property conditions & facilities
Massive room, really good air con. Bath wasnt very clean. Breakfast was limited and not that great. Pool didnt open at the times it said it would and the sea swimming was not permitted bt the hotel, too much rubbish. Stunning location to eat breakfast though.
Stayed 2 nights in Jul 2024

6/10 Okay

Everlin

Stayed 5 nights in Jul 2024

10/10 Excellent

Harold

Appreciate so much your service and your hospitality
Stayed 1 night in Jul 2024

10/10 Excellent

Rubenia

Liked: Cleanliness, staff & service, property conditions & facilities
I love it here. Service is excellent and staff are very nice
Stayed 2 nights in Jul 2024

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
I like all the thlnks i will come back soon thank you for your service we give the good food
Stayed 1 night in Jul 2024