The Palms Hotel in Key West | Best Rates & Deals on Orbitz

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Victorian guesthouse with free breakfast and an outdoor pool

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Where to?

Dates

April 2025

May 2025

Deluxe King Room (Not Pet Friendly) | Bed sheets, alarm clocks

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102) | Private kitchen | Mini-fridge, microwave

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Housekeeping
Pet friendly
Air conditioning

Explore the area

820 White St, Key West, FL, 33040

Duval Street
‪12 min walk‬
Ernest Hemingway Home and Museum
‪15 min walk‬
Southernmost Point
‪3 min drive‬
Key West, FL (EYW-Key West Intl.)
‪8 min drive‬

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Room options

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Sleeps 4
2 Double Beds

Cottage Suite 138

Sleeps 5
2 Queen Beds and 1 Twin Sofa Bed

Ash Cottage Suite

Sleeps 2
1 King Bed

Two Queen Beds Second Floor (Not Pet Friendly)

Sleeps 4
2 Queen Beds

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Sleeps 4
2 Queen Beds

Deluxe King Room (Not Pet Friendly)

Sleeps 3
1 King Bed

Bi-Level Suite (Not Pet Friendly)

Sleeps 4
2 Queen Beds OR 1 Twin Futon

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Sleeps 3
1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Sleeps 3
1 King Bed

Petite Queen Room (Not Pet Friendly)

Sleeps 2
1 Double Bed

About the neighborhood

Key West

The Palms Hotel places you in Old Town Key West, within a leisurely stroll of popular sights such as Duval Street and Ernest Hemingway Home and Museum. This 32-room, 3-star guesthouse has free breakfast and a bar/lounge, along with an outdoor pool.

View more Guest Houses in Key West

What's nearby

Duval Street - 12 min walk - 0.7 miles
Ernest Hemingway Home and Museum - 15 min walk - 0.8 miles
Southernmost Point - 3 min drive - 1.2 miles
Smathers Beach - 4 min drive - 1.6 miles
Mallory Square - 4 min drive - 1.5 miles

Getting around

Key West Intl. Airport (EYW) - 8 min drive

Restaurants

‪Pepe's Cafe - ‬15 min walk
‪Sandy's Cafe - ‬3 min walk
‪Off the Hook Grill - ‬13 min walk
‪El Siboney Restaurant - ‬10 min walk
‪Dante's Key West - ‬14 min walk

About this property

The Palms Hotel

Victorian guesthouse with free breakfast and an outdoor pool

The Palms Hotel offers an outdoor pool, coffee in a common area, and microwave in a common area. You'll find limited parking. The front desk has multilingual staff that can help with luggage storage, securing valuables, and concierge services. Additional amenities include a computer station, a picnic area, and a garden.

Guests can expect to find flat-screen TVs with cable channels. Other standard amenities include ceiling fans and free toiletries.

Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Pool
Pet friendly
Free WiFi
Restaurant

includes taxes & fees

$247 per night

Mar 31 - Apr 1

Outdoor pool, pool umbrellas, sun loungers

On private beach
Pool
Breakfast included
Free WiFi

includes taxes & fees

$228 per night

Apr 1 - Apr 2

Outdoor pool, open 7:00 AM to 10:00 PM, free cabanas, sun loungers

Pool
Breakfast included
Free WiFi
Restaurant

includes taxes & fees

$203 per night

Apr 20 - Apr 21

Pool
Hot Tub
Breakfast included
Air conditioning

includes taxes & fees

$237 per night

Apr 9 - Apr 10

Property amenities

Parking and transportation

Limited onsite parking

Food and drink

Free continental breakfast available daily 8:00 AM to 10:30 AM
A bar/lounge
A poolside bar
Coffee and tea in common areas

Restaurants on site

Papa Jack's Tiki Bar

Things to do

Bicycle rentals
Outdoor pool

Family friendly

Mini-fridge
Outdoor pool

Conveniences

Limited-hour front desk
Luggage storage
Safe at front desk
Shared microwave

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

Computer station

Outdoors

Barbecue grill
Garden
Picnic area
Pool loungers
Pool umbrellas

Accessibility

No elevator

2 floors
4 buildings
Smoke-free property
Victorian architecture

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Mini-fridge

Air conditioning
Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

This property welcomes pets for USD 55 per pet (varies based on length of stay)
Dogs and cats only
2 total (100 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 55 per pet (varies based on length of stay)
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: 11 AM
Minimum check-in age: 21

The front desk is available during limited hours. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 10:00 PM.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
No rollaway or extra beds are available.

Property is also known as

Palms Hotel Key West

Palms Key West

Palms Hotel Key West

The Palms Hotel- Key West Hotel Key West

The Palms Hotel Key West

The Palms Hotel Guesthouse

The Palms Hotel Guesthouse Key West

Frequently asked questions

What can I see within easy reach of The Palms Hotel?

This guesthouse is situated in Old Town Key West within a short 12-minute walk of Duval Street and also 15 minutes on foot from Ernest Hemingway Home and Museum. You'll also find Florida Keys Beaches and South Beach within a short drive.

How much does it cost to stay at The Palms Hotel?

As of Mar 30, 2025, prices found for a 1-night stay for 2 adults at The Palms Hotel on Apr 9, 2025 start from $324.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at The Palms Hotel?

Yes, though parking is limited.

Does The Palms Hotel include a casino on the premises?

No, The Palms Hotel doesn't have a casino.

Will I find an indoor pool at The Palms Hotel?

No, this guesthouse doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What do couples enjoy most about The Palms Hotel?

Couples will appreciate amenities like a poolside bar, an outdoor pool, and free breakfast at this guesthouse.

Are there hot tubs at The Palms Hotel?

No, this guesthouse doesn't have a spa tub.

Does The Palms Hotel have a restaurant with a breakfast menu?

Yes, The Palms Hotel serves free continental breakfast at Papa Jack's Tiki Bar each morning.

Will The Palms Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Palms Hotel for a fee of USD 55 per pet, per night.

Does The Palms Hotel have connecting rooms?

No, there aren't connecting guestrooms at this guesthouse.

How close is the airport from The Palms Hotel?

The closest major airport to The Palms Hotel is Key West Intl. Airport (EYW), which is 3.1 mi away (8 minutes by car).

Can I book a room with a balcony at The Palms Hotel?

No, there aren't any accommodations with balconies at The Palms Hotel.

The Palms Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

John

Dec 29, 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with family

Dec 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I will absolutely stay again. The hotel has a very charming Key West feel without the noise of downtown.

Stayed 2 nights in Dec 2024

10/10 Excellent

mario

Dec 27, 2024

Stayed 2 nights in Aug 2024

8/10 Good

mike

Traveled with family

Dec 26, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Good breakfast. Well taken care of property

Stayed 2 nights in Dec 2024

10/10 Excellent

Pamela

Traveled with group

Dec 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very cute Key West type of property. No elevator but typical of the area. Not a fan of the restroom across the hall.

Stayed 2 nights in Dec 2024

10/10 Excellent

David

Traveled with partner

Dec 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Historic place with friendly people. Basic amenities, nothing fancy, which suited us fine.

Stayed 4 nights in Dec 2024

10/10 Excellent

mark

Dec 17, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveler

Dec 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

Misty

Traveled with group

Dec 15, 2024

Liked: Cleanliness, staff & service, amenities

Affordable, 20 minute walk to Duval street, clean rooms, fridge, nice beds … small but perfect for a couple, parking is very limited !!

Stayed 4 nights in Dec 2024

10/10 Excellent

Diane

Dec 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

2/10 Terrible

Oliver, Los Angeles

Traveled with family

Dec 12, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

As an Expedia Platinum member, I travel a lot which means that I have experienced and stayed at some particular and challenging hotels globally, but by far, not exaggerating one bit, in a non-entitled way, the WORST experience I’ve ever had was at the Palms Hotel in Key West. The Hispanic staff who barely speak English had an arrogant and condescending tone and were highly unprofessional which triggered/motivated me to post this negative review. Jair or Joaquin (employee gave me multiple fake names), the front desk Hispanic short male is a lawsuit waiting to happen. A person with his horribly poor customer service skills MUST NOT have contact with guests. Diane(a), Hispanic older female, who claims to be the property manager, was just as unpleasant to deal with. They are either untrained or culturally unfit to provide the level of customer service Americans expect in the U.S. These individuals were pompous, presumptuous. Imagine a foreign hotel staff being arrogant towards guests. Laughable. The “Continental” breakfast the property claims they offer is a joke. The pictures of the property/rooms are professionally and heavily edited and photoshopped. The hotel was virtually empty, Expedia extends me late checkouts (noon), but this amateur, incompetent and inefficient foreign staff made such a big deal to honor what their business partner (Expedia) extends to me. They made my stay miserable. I hope the property owners read this review and terminate and/or train these individual

Stayed 1 night in Dec 2024

6/10 Okay

HELEN

Dec 10, 2024

Liked: Cleanliness, staff & service

Decorated cute for Christmas!

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Dec 10, 2024

Close to the downtown area excellent for walking

Stayed 3 nights in Dec 2024

10/10 Excellent

Zachary

Dec 4, 2024

Stayed 2 nights in Nov 2024

4/10 Poor

David

Dec 4, 2024

Disliked: Staff & service

Stayed 4 nights in Nov 2024

6/10 Okay

David

Dec 3, 2024

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

The description on Travelocity makes the hotel look a whole lot better than it actually is. Then on check in they have a facility charge, not sure what this was for.. While staying there did not see anyone using the pool, I think it may have been because it did not have the usual clean water "sparkle" normally expected of a clean pool.

10/10 Excellent

Amanda, Fort Valley

Traveled with partner

Nov 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay. Wish there was a microwave in the room. Very clean. Super nice staff.

Stayed 2 nights in Nov 2024

10/10 Excellent

Adam

Nov 29, 2024

Stayed 1 night in Nov 2024

6/10 Okay

Marilyn

Traveled with family

Nov 28, 2024

Liked: Cleanliness, staff & service

Pool was a bit cold on the last day. Tv was hard to watch as the shows kept freezing.

Stayed 4 nights in Nov 2024

8/10 Good

Linda

Traveled with family

Nov 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place to stay with really nice pool and nice continental breakfast. It has the Key West vibe but was a bit inconvenient for us to walk everywhere so we ended up getting multiple Uber rides to get around.

Stayed 2 nights in Nov 2024

10/10 Excellent

Jeanette

Nov 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We stayed at The Palms for a couple nights, along with some family that were visiting from Germany. Enjoyed the Resort, nice pool area. The daily breakfast had lots of nice options. The staff was great! We did have a problem with our A/C our first night. Sounded like it was on its last leg. Super loud noise during the night. The next morning, we reported it to the front office and they promptly moved us to another room! Now that is customer service!!! We would definitely stay here again.

Stayed 2 nights in Nov 2024

8/10 Good

Robert, Adnet

Nov 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Can recommend the Palms

Stayed 1 night in Nov 2024

10/10 Excellent

jennifer

Nov 21, 2024

Liked: Cleanliness

Stayed 4 nights in Nov 2024

10/10 Excellent

Ruben

Traveled with partner

Nov 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was super clean. They staff was so nice! Even had a complementary bottle of wine in our room. ( celebrated our honeymoon). I would definitely come back.

Stayed 3 nights in Nov 2024

10/10 Excellent

Sean

Traveled with family

Nov 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel

Very quaint and unique property. Originally two separate Victorian homes (1880) that have been blended into a seemles charming hotel. Complimentary breakfast had a nice assortment, rooms are very clean and well apointed. It's location is in the "quiet" part of Old Town so it is a bit of a walk to any action. We rented an eCart from A&M. The pool is salt water. Happy hour is from 3-5 at the cabana bar pool side.