8/10 Good
Kimberly
Sep 23, 2024
Liked: Cleanliness, staff & service
The hotel was exactly as expected. There was some need for maintenance as, for example, the furniture the TV was set on had a lower band of wood that was unaffixed and created a tripping hazard.
However, I had originally booked through Expedia and only needed to stay Saturday rather than as booked on Friday and Saturday. I called the hotel on the Monday before, and advised I would not be using Friday but I wanted to stay Saturday. I was worried my reservation would be cancelled as a no show. I was assured this would not happen, and emailed with a new confirmation # that was supposed to reflect this arrangement. When I arrived on Saturday, my reservation had been cancelled. I had to wait about 20 minutes for this to be rectified with about 4 guests waiting behind me to check in.
Kimberly
Stayed 2 nights in Sep 2024