8/10 Good
Shanna
Traveled with family
Feb 21, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Review for The Westin Maui
We had a wonderful stay at The Westin Maui! Our room was very clean, the bed was incredibly comfortable, and the linens were fresh and crisp. A special touch was the surprise gift—beautiful Westin cups and a thoughtful note to celebrate our anniversary, which made our stay even more memorable. Lovely room.
Since it was a busy weekend, finding a poolside spot took some patience, but after a short wait, we were able to get one. The nearby shopping center was a great convenience, offering plenty of options for dining and exploring.
I attempted to use the hotel gym, but it was quite crowded, so I opted for a run instead. Running along the shoreline on the boardwalk that connects the hotels was perfect—scenic, peaceful, and very safe. We also took advantage of the golf course next door, which was fantastic and just a short walk away.
One thing to note is that Uber rides to the hotel can be pricey, but since we didn’t need a car, it was still the most cost-effective option for us.
The only questionable experience was with the concierge. When I went to ask for assistance, a gentleman working there was not very welcoming or helpful. He responded in a monotone voice with short yes-or-no answers and didn’t offer much additional guidance. I typically expect concierge service to be a bit more engaging and accommodating.
Overall, despite that minor issue, we had a great experience and would absolutely return!
Shanna
Stayed 3 nights in Feb 2025